Holiday Inn Express Pembroke by IHG

Hotels
Holiday Inn Express
9.1 (241 reviews)
605 Redmond Road , Pembroke , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Variety of good breakfast options
Cons:
Issues with room cleanliness
Noisy AC in some rooms

Categories

Cleanliness
8.35
Some complaints about hair in the shower and writing on the mirror indicated issues with cleaning.
Service
9.85
Staff were friendly and accommodating, receiving high praise from several reviews.
Location
9.35
Generally good location with no negative feedback mentioned.
Room Quality
8.85
Rooms were described as clean and comfortable, though some minor issues were mentioned.
Amenities
9.35
Good amenities such as breakfast and comfortable beds as highlighted in the reviews.
Value for Money
8.35
Feedback suggests some value concerns due to cleanliness, but overall satisfactory.
Food and Beverage
9.35
Breakfast received positive remarks, with good variety and taste.
Overall Experience
9.35
Majority of the reviews reflected a positive overall experience with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:05

Property Description

Convenient Location: Situated in Pembroke, just a short drive from the University of North Carolina, the Holiday Inn Express offers easy access to local attractions.

Fitness and Relaxation: Enjoy a workout in the well-equipped gym or take a refreshing dip in the outdoor pool during your stay.

Comfortable Accommodations: Rest in spacious rooms featuring modern amenities like free Wi-Fi, cable TV, and coffee facilities for a relaxing experience.

Ready to experience comfort and convenience at Holiday Inn Express Pembroke? Book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 241 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 9.35
Value for Money: 8.35
Food and Beverage: 9.35
Overall Experience: 9.35
C
Cameron couple us
9
2026-05-06 via Nuitee
J
Jennie solo_traveller us
8
Pros:

Hotel was close to UNCP clean and comfortable. Staff were fantastic and helpful.

Cons:

Fox News in the TV. Make better choices and keep it neutral. They are an entertainment company NOT a news channel and shouldnt be on in public spaces. If someone chooses to watch that trash in thwir home, fine but for people traveling - keep it light and keep politics out of general areas.

2026-04-20 via Nuitee
J
Jodi couple us
9
Pros:

We liked everything about the property. It was a great room and bathroom for the price. Breakfast was pretty good too.

2026-04-12 via Nuitee
J
JoAnn family_with_children us
10
Staff friendly and exceptionally clean
Pros:

Very clean

Cons:

Shower not a lot of pressure

2026-04-09 via Nuitee
J
Jessica solo_traveller us
9
Will be back!!
Pros:

New my daughter’s college

Cons:

NA

2026-04-07 via Nuitee
P
Paul solo_traveller us
9
2026-03-22 via Nuitee
T
Tom couple us
9
2026-01-31 via Nuitee
A
Amalia family_with_children us
5
Average for location and price.
Pros:

Breakfast was great and customer support but room could have been better cleaned.

Cons:

Hair in shower upon arrival and writing on mirror in room to show dust and lack of cleaning mirror thoroughly. Also AC made a buzzing noise throughout the night.

2026-01-19 via Nuitee
K
Kekeli couple gh
10
2026-01-19 via Nuitee
L
Lisa solo_traveller au
8
2026-01-15 via Nuitee
A
Alba couple us
9
Hotel 🏨 limpio
Pros:

Si fue agradable y confortable

Cons:

Muy lejos de la carretera principal I95

2026-01-09 via Nuitee
D
DeAndra extended_group us
8
2025-12-29 via Nuitee
C
Chen family_with_children us
5
2025-12-25 via Nuitee
J
Joseph couple nc
10
New property, provided clean comfortable night of rest. Highly recommend!
Pros:

Clean, comfortable, helpful staff! Excellent breakfast

Cons:

N/A

2025-12-13 via Nuitee
M
Michelle solo_traveller us
9
2025-11-08 via Nuitee
M
Mattheue solo_traveller us
10
Pros:

The lobby was decorated using local artist. The breakfast is always great.

Cons:

Can't think of anithing I did not like.

2025-11-01 via Nuitee
C
Chris Brown couple us
9
2025-10-11 via Nuitee
L
Les couple us
10
2025-10-08 via Nuitee
M
Mattheue solo_traveller us
10
It was a quick comfortable stay it gavee all I needed.
Pros:

Checking In was seamless. Room was nice and clean.

2025-09-30 via Nuitee
B
bonita
6
Loud air conditioner
Pros:

The parking lot is safe, the room was clean staff were pleasant. the only problem I had was that the air conditioner was so loud that you couldn't hear the TV.

2025-09-29 via Nuitee