Holiday Inn Express Pembroke by IHG

Hotels
•
Holiday Inn Express
8.7 (155 reviews)
605 Redmond Road , Pembroke , US
+1 910-521-1311

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great breakfast
Excellent location near campus
Clean/neat rooms
Friendly and helpful staff
Comfortable beds
Convenient for college visits
Cons:
Pool was closed (seasonal)
Checkout/booking-date change was a hassle
Loud front-desk employee (isolated)
Minor cleanliness issues reported (cobwebs, mouse trap)
Shower sliding door needs fixing
Slightly pricey for a college town

Categories

Cleanliness
8.7
Generally clean and well maintained in multiple reviews, though one guest noted visible cobwebs and a mouse trap in a corner.
Service
8.8
Staff frequently described as helpful and friendly; isolated issues include a loud front-desk clerk and a difficult checkout-date change with finger-pointing between hotel and Booking.com.
Location
9.5
Repeatedly praised as extremely close to campus and very convenient for college visits and local errands.
Room Quality
8.4
Rooms described as clean, neat and pleasant-smelling; one report of a sliding shower door that won’t stay closed.
Amenities
7.9
Breakfast and facilities received positive notes, but the pool being closed (seasonal) disappointed some guests.
Value for Money
8.3
Generally reasonable overall, though one guest noted it felt a little pricey for a college town.
Food and Beverage
9
Breakfast repeatedly praised as great/solid and kitchen service received positive comments.
Overall Experience
9
Mostly positive, restful stays with helpful staff and good breakfast; occasional operational issues (pool closure, booking/change hassles) slightly impacted some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location: Situated in Pembroke, just a short drive from the University of North Carolina, the Holiday Inn Express offers easy access to local attractions.

Fitness and Relaxation: Enjoy a workout in the well-equipped gym or take a refreshing dip in the outdoor pool during your stay.

Comfortable Accommodations: Rest in spacious rooms featuring modern amenities like free Wi-Fi, cable TV, and coffee facilities for a relaxing experience.

Ready to experience comfort and convenience at Holiday Inn Express Pembroke? Book your stay now for an unforgettable trip!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Sep 30, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 155 reviews
Cleanliness: 8.7
Service: 8.8
Location: 9.5
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 9
Overall Experience: 9
N
Neal • couple • us
10
2026-10-28 • via Nuitee
F
fflowersjr • solo_traveller • us
8
Pros:

The stay was very good. I enjoyed being at the property for a couple days.

Cons:

I needed to change my checkout date and drop the final night of my stay. It became a major hassle to do this, and there was a lot of finger pointing done between Booking.com and the hotel staff.

2026-10-14 • via Nuitee
I
Isabella • couple • us
10
Pros:

Loved the breakfast!!! Rooms were clean and perfect for the night! Close to the “city”

Cons:

The pool wasn’t open. We were just very sad, traveling from Michigan and were hoping to get a swim in but since it’s September every place is closed:(

2026-09-13 • via Nuitee
C
Christopher • couple • us
8
Nice stay!
Pros:

It’s extremely close to the campus.

2026-09-12 • via Nuitee
J
Julie • family_with_children • us
10
2026-09-11 • via Nuitee
M
Michael • couple • us
10
2026-09-09 • via Nuitee
C
Chris • couple • us
9
We stayed here when we dropped off our daughter for college. It was a good location near the campus.
Pros:

Breakfast was solid. Facilities were nice.

Cons:

NA

2026-08-30 • via Nuitee
C
Candice • couple • us
10
2026-08-29 • via Nuitee
K
Kimberly • solo_traveller • bm
7
2026-08-19 • via Nuitee
G
Grace • family_with_children • us
10
We loved our stay. The hotel is neat and smells good.
Pros:

Good customer service, the kitchen service was great, neat and nice.

Cons:

Shower slide door need fixing. Won’t stay closed.

2026-08-18 • via Nuitee
C
Cynthia • family_with_children • us
10
2026-08-17 • via Nuitee
P
Prince • family_with_children • us
10
2026-08-15 • via Nuitee
M
Mary • couple • us
10
It was a perfect visit with my cousins also there. We will be back
Pros:

My family is 10 minutes away and the location is perfect. It is always clean and everyone is so nice.

Cons:

I don’t have a dislike.

2026-08-09 • via Nuitee
A
Angela • family_with_children • us
9
My husband and I really enjoyed our stay
Pros:

Breakfast was fine. The location was great. Everything was right there. We didn’t have to go far for nothing.

Cons:

The front desk service was Very, very good. It was one particular lady. Her voice was too loud for me. I asked her to bring it down a notch so that it could only be me and her talking not her telling everybody that was in a lounge my business so she said I can try but I’ve been like this all of my life. I believe when you are in public and you approach the front desk or wherever you are, it should be a conversation between you and that person not you and everybody.

2026-08-06 • via Nuitee
C
Cullen • solo_traveller • us
10
2026-08-02 • via Nuitee
B
Brett • solo_traveller • us
8
2026-07-24 • via Nuitee
J
Jennie • solo_traveller • us
8
Nice but be aware
Pros:

The location is great and the breakfast is appreciated. For the most part the hotel is clean, looks new and is cared for.

Cons:

Fox news on the TV in the lobby. For the love of God stop with the politics in public spaces. People are visiting - put something general on the TV like HGTV! Also, there were visible cobwebs in the light and a mouse trap behind the chair. Maybe avoid the 1st floor corner room. It does sit in the middle of a corn field but still mitigate mice on the outside.

2026-07-12 • via Nuitee
L
Lalisha • solo_traveller • us
8
2026-07-03 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Sandra • couple • us
10
Restful stay with decent breakfast and very comfortable bed.
Pros:

Clean and well maintained.

Cons:

A little pricey for location, but it is a college town.

2026-06-15 • via Nuitee