The Prince Akatoki London

Hotels
9.6 (1867 reviews)
50 Great Cumberland Place , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Unique dining experience
Cons:
Small rooms
Some issues with amenities
Breakfast complaints

Categories

Cleanliness
9.49
Generally positive remarks about cleanliness, but there were mentions of small issues.
Service
9.96
Overall, the service received high praise for attentiveness and friendliness.
Location
10
Locations are frequently highlighted as a strong point of the hotel.
Room Quality
9.45
Rooms were noted as spacious in some reviews, yet a small size complaint was made.
Amenities
9.48
Several reviews appreciated the hotel amenities, albeit some expectations weren't fully met.
Value for Money
9.44
Value was rated positively, with some mentions of high expectations on certain features.
Food and Beverage
8.99
Food quality had a mixed response; some enjoyed it while others found it lacking.
Overall Experience
9.97
Overall experience was highly rated, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:23

Property Description

Luxurious Japanese-inspired Accommodation
Experience 5-star luxury at The Prince Akatoki, where Japanese hospitality meets Western comfort. The 82 rooms and suites offer a tranquil retreat with plush beds, premium amenities, and rain showers, all designed with a minimal aesthetic and natural elements.

Culinary Delights at TOKii and The Malt Lounge and Bar
Indulge in a gastronomic journey at TOKii, where East meets West in seasonal dishes. Savor a rare collection of whiskies, Japanese sakes, and expertly crafted cocktails at The Malt Lounge and Bar, curated by top bartenders.

Convenient Location for Exploring London
Located near Marble Arch and Hyde Park, with easy access to Marble Arch Underground Station and Paddington Station for city exploration and direct links to Heathrow Airport. Book now for a harmonious blend of luxury and tradition at The Prince Akatoki.

Important information:

In light of the current Swift system sanctions on Russia’s banking institutions, we are unable to accept as a guarantee or payment method Russian Credit, Debit or Virtual Cards, Russian currency or transfers from Russian entities.

Shall you wish to change or amend your booking, please sue the respective section on your account management sections. The Prince Akatoki London will not be able to apply changes or reduce/waive penalties if requested by alternative or direct means.

The Prince Akatoki London reserves the right to pre-authorize the provided card at time of booking for stays of five nights or more, and closer to arrival for all others.

In line with current GDPR, the holder of the card used to guarantee the reservation, if not prepaid, must be present at time of check-in. Unfortunately we will not be able to grant access to the room without a valid card provided by its owner upon check-in.

All rates and prices are inclusive of VAT at the prevailing rate.
Consumptions in Restaurant TOKii, The Malt Bar and Lounge and In Room Dining are subject to a 12.5% service charge. In Room Dining Menu and services are liable of Tray Charges.

Please feel free to advise us of your requirements prior to your arrival on the Special Requests section prior to arrival and we will most happy to assist.
Extra Beds are available for Executive Rooms and Suites. Fees and maximum occupancy limitations apply. Child cots can also be accommodated in Deluxe Rooms.
Dogs are welcomed into Deluxe Rooms or larger. No fees apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1867 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.97
A
amir couple il
8
סה@כ טוב מאד
Pros:

מלון יפני ( מסעדה יפנית מצויינת. חלוקי קימונו בחדרים). נחמד וטוב מאד

Cons:

הייתי הלבנדר בקומה חמישית אז הזרם במקלחת לא היה משהו

2026-05-16 via Nuitee
M
Monica family_with_children de
9
Pros:

Impeccable service, very clean, great location and exceptional breakfast!

2026-05-16 via Nuitee
F
Fixi family_with_children se
10
2026-05-16 via Nuitee
H
Hera family_with_children us
10
2026-05-16 via Nuitee
J
Jean claude couple fr
10
2026-05-15 via Nuitee
M
Marc couple gb
9
2026-05-11 via Nuitee
A
Ai June solo_traveller sg
8
2026-05-10 via Nuitee
Y
Yuhan couple cn
10
2026-05-09 via Nuitee
C
charalampos solo_traveller ch
10
Pros:

The breakfast was excelent. The staff was very accomodating and the overall setup pleasant. We loved the Akatoki breakfast. The suite was clean and comfortable. We enjoyed our stay.

Cons:

The only small remark is the the bar closing at 2245.

2026-05-06 via Nuitee
O
OmerFaruk family_with_children tr
9
2026-05-06 via Nuitee
R
Rooh couple us
10
Eleven out of ten
Pros:

Fantastic staff—couldn’t be nicer or more helpful. The hotel location is wonderful, the room very quiet. The bed was comfortable and the evening turndown was delightful. Great shower and bath amenities.

Cons:

I can’t think of one thing that we didn’t like. Or half a thing. Everything about the hotel was delightful. I would definitely stay there again.

2026-05-04 via Nuitee
E
Erman couple gb
9
2026-05-04 via Nuitee
T
Themistoklis family_with_children gr
10
2026-05-03 via Nuitee
I
Ieva couple lv
8
Pros:

Very good location, calm atmosphere, liked the pillow menu and japanese wc system. Soft drinks were for free that’s a great addition.

Cons:

The breakfast organisation could be better.

2026-05-03 via Nuitee
P
Pierrick couple fr
10
Très beau séjour et superbe hôtel
Pros:

Personnels aimables souriants - à l’écoute de ses hôtes.
Très professionnels -

2026-04-30 via Nuitee
H
H couple ca
10
2026-04-28 via Nuitee
A
Alona couple de
10
2026-04-27 via Nuitee
J
Jouri solo_traveller gb
10
Pros:

ambiance , cleanliness , friendly staff , super comfortable bed !

2026-04-26 via Nuitee
C
Carl couple se
9
2026-04-26 via Nuitee
A
Andrea couple gb
8
2026-04-26 via Nuitee