Sleep Inn & Suites Jacksonville West

Hotels
•
Sleep Inn
6.9 (265 reviews)
6535 Ramona Blvd , Jacksonville , US
+1 904-378-9779

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly/front-desk staff
Comfortable beds
Good/central location
Some guests reported clean rooms
Breakfast variety noted
Good price/value mentioned
Cons:
Musty/moldy odor in rooms and hallways
Carpet and general cleanliness issues (found toothbrush)
Unstable or non-working WiFi
Processed/low-quality breakfast items (hotdogs)
Limited parking late at night
No bathtub / concerns about shower floor

Categories

Cleanliness
3.5
Multiple guests reported musty/moldy odors in rooms and hallways, visible dirt issues (carpet needing deep cleaning or replacement) and at least one report of a found toothbrush under the bed — cleanliness is a significant concern.
Service
10
Consistently praised front-desk and breakfast staff as friendly, professional and helpful across many reviews; service is a standout positive.
Location
9.5
Several guests described the hotel as centrally located and convenient; location is frequently cited as a strong point.
Room Quality
6
Mixed: beds described as very comfortable, but issues reported with carpet, concerns about shower floor and lack of bathtub for some — overall room quality is average to below-average.
Amenities
5.5
Amenities had problems noted (WiFi outages/instability, elevator odor, limited parking after late hours); breakfast availability exists but other amenity reliability is inconsistent.
Value for Money
7.35
Some guests called out good price and would return for location/price, but cleanliness and amenity issues reduce perceived value somewhat.
Food and Beverage
7.35
Breakfast received mixed feedback: some praised variety and friendly attendant, while others found items processed or inappropriate (e.g., hotdogs instead of sausages).
Overall Experience
6
Mixed overall: excellent staff and a good location offset by pervasive odor/cleanliness problems and unreliable WiFi for some guests, leading to uneven guest experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location
The Sleep Inn & Suites hotel, conveniently situated near Interstate 10, offers easy access to Jacksonville's top attractions like the Veterans Memorial Arena and Naval Air Station.

Outdoor Activities
Explore the beautiful shoreline and outdoor activities in Greater Jacksonville, from beachcombing to golfing. After a day of adventure, relax in the seasonal outdoor pool or attend the Happy Hour on Tuesdays and Thursdays.

Modern Amenities
Enjoy complimentary breakfast, high-speed internet, and weekday newspapers. The hotel also features a business center, flat-screen TVs, and in-room whirlpool tubs in select accommodations. Book your stay now for a memorable experience in Jacksonville.

Important information:

You must show a valid photo ID and credit card upon check-in. Please not if you are using a prepaid card such as: CHIME, PAYPAL, CASH APP, APPLE PAY OR ANY OTHER PREPAID CARDS, THERE WILL BE A $150.00 DEPOSIT, refunded upon checkout.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 15, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Guest Reviews

6.9
Based on 265 reviews
Cleanliness: 3.5
Service: 10
Location: 9.5
Room Quality: 6
Amenities: 5.5
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6
M
Mulcahy • solo_traveller • us
8
2026-10-28 • via Nuitee
D
Destiny • solo_traveller • us
2
2026-10-22 • via Nuitee
V
Vickie Grabon • solo_traveller • us
9
Pros:

Comfortable and the front desk staff was so friendly.

2026-10-12 • via Nuitee
D
Don • solo_traveller • us
7
2026-10-10 • via Nuitee
L
Lavonne • solo_traveller • us
9
2026-10-07 • via Nuitee
B
Brown • couple • us
9
2026-09-16 • via Nuitee
G
Gonzalez • couple • us
8
Very good except for the bad smells in the hallway and room. the bed was very comfortable & bathrm
Pros:

The staff was very nice and the cleaning staff was wonderful & always keeping the room clean. the breakfast was very good and good variety.

Cons:

The smell in the room was musty as well as the hallway. Elevator smells like a wet dog. They need to extract all trapped moisture immediately and desinfect.

2026-09-06 • via Nuitee
D
Demetria • solo_traveller • us
3
Cons:

Odor in the room… mildew/ moldy

2026-08-28 • via Nuitee
O
Olha • solo_traveller • us
6
2026-08-26 • via Nuitee
I
Irma • solo_traveller • us
3
Never Again
Pros:

The location was convenient.

Cons:

WiFi didn't connect the first night. It connected the next day but was unstable. I had to leave and go to a different hotel because I had to be logged in for an online class. The carpet needs a deep cleaning or needs to be replaced. You can smell the mustiness. There wasn't a bathtub. I didn't trust the shower floor.

2026-08-16 • via Nuitee
M
Marwan • solo_traveller • eg
7
2026-07-25 • via Nuitee
A
A • family_with_children • us
5
Won’t be back
Pros:

The only great thing about this property is the staff. They are lovely!

Cons:

They make it appear clean but it isn’t actually clean

2026-07-21 • via Nuitee
G
Gwendolyn • solo_traveller • us
8
Pros:

Clean & comfortable!

Cons:

Found a toothbrush under bed.

2026-07-19 • via Nuitee
C
clinton • couple • us
8
Nice hotel will use again if I come back to Jacksonville
Pros:

Nice location & good price

Cons:

WiFi was out when I was there

2026-07-16 • via Nuitee
A
Althen • solo_traveller • us
10
Birthday stay...
Pros:

I liked how friendly the receptionist at the front desk was to my family. And the cleanliness of the rooms was nice too

Cons:

Not enough parking at the hotel if you end up staying out after 10 or 11pm

2026-07-16 • via Nuitee
C
Christle • family_with_children • us
7
2026-07-12 • via Nuitee
B
Brandi • family_with_children • us
4
The woman who checked us in was amazing. Great interaction with our family, including our four-year-old breakfast. The w
Pros:

It was in a great location

2026-07-10 • via Nuitee
L
Latesha • couple • us
8
2026-06-24 • via Nuitee
A
Abner • family_with_children • cr
10
excelent
Pros:

Excelent location and service

2026-06-14 • via Nuitee
I
Isaiah • solo_traveller • us
9
Pros:

Staff was very professional and pleasant.

Cons:

Breakfast seemed very processed like it was out of a freezer.

2026-06-13 • via Nuitee