The Caliph Hotel

Hotels
Independent
5 (19 reviews)
M/s Metro Hospitality Pvt Ltd, 101, Near Powai Police Station, Mumbai, Maharashtra, 400072 , Mumbai , IN

Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-01 14:58

Property Description

Experience unparalleled comfort and elegance at Click Hotel Caliph, nestled in the vibrant locale of Powai, Mumbai.

Luxurious Accommodations
Treat yourself to one of our 59 well-appointed guestrooms, featuring Select Comfort beds and modern LCD televisions for your entertainment. Free wi-fi ensures you stay connected while complimentary toiletries and bathrobes add a touch of luxury to your stay.

Gourmet Dining
Savor a culinary journey at Pakhtoon, our on-site restaurant offering a delectable range of international cuisine, complemented by 24-hour room service for those late-night cravings. Enjoy a local cuisine breakfast to kickstart your day.

Unmatched Amenities
From a business center and meeting rooms to complimentary valet parking, we've got your every need covered. Relax on our terrace or seek assistance from our concierge for personalized services, ensuring a memorable stay.

Don't miss out—secure your room today at Click Hotel Caliph for an unforgettable experience in Mumbai!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

5
Based on 19 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
MICHEL
8
Situation
Pros:

Très convenable, plutôt bien situé

2025-02-16 via Nuitee
V
Verified traveler
4
very average hotel
Pros:

Hotel undergoing renovations. Bathroom was very dirty. Had to call twice to get it cleaned.

2020-01-05 via Nuitee
S
Subhojit
2
Pros:

It is waste of money.The ac was terrible. The shower does not work either

2018-09-07 via Nuitee
G
Gaurav
2
Pros:

this is not 3star, only 1 star

2018-08-02 via Nuitee
P
PANKAJ
2
Pros:

Very poor service. Strong stench in the hotel.

2018-02-24 via Nuitee
M
Matt
2
Run down
Pros:

I booked into this hotel because I was attending a conference in Mumbai and the hotel of my first choice was booked out. "The Caliph" was on the conference's list hotels nearby, I took this to be an endorsement and (unfortunately) booked without further looking into this place.
Upon arrival it became clear to me that this hotel is not only sub-standard, but positively run-down. At first, management made a mistake and out my into a "standard" room (disappointing enough), but transferred me into a "suite" after less than 10 minutes. Unfortunately, the "suite" wasn't much better than the room I initially saw. There were cables hanging out of unfinished walls, only about half the power-plugs in the (many) rooms were functional and the general level of cleanliness was terrible. The bedsheets had many stains on them and the bathroom looked like it hadn't been cleaned properly in years.
I only had a look at the breakfast "buffet" once and then decided to eat elsewhere.

If I hadn't been so desperately in need of sleep after a long flight, I would have looked for a new hotel straight away.

2018-01-14 via Nuitee
C
Chandrasekhar
8
Good location and reasonable price
Pros:

Location is very convenient.
Bathroom condition can be improved. Reception ambience is average

2017-07-05 via Nuitee
V
Verified traveler
8
okay for overnight stay
Pros:

Stayed overnight. Satisfactory overall. Great front desk. Fuss free check in & check out. Check out time at 12.00 but allowed to stay till 13.30. No control on AC in room. No tea/coffee kit in room. Breakfast is complimentary but the restaurant staff initially said it is chargeable but when insisted they verified and agreed. The quality is just okay.

2017-06-04 via Nuitee
S
Stephen
4
Pros:

This is not a hotel that I would book again. The facility was under construction. Some hotels can manage construction and make guests comfortable. This is not one of them.

We had a cup of coffee at the restauirant and decided not to go back for any meals.

2017-03-31 via Nuitee
V
Verified traveler
6
Pros:

No key to lock the room on the first day!

2016-12-30 via Nuitee
S
Somdeb
8
A good pick for stay in Powai
Pros:

The stay was good. AC were very noisy and pretty old. Location was easy to find. Food is also not bad.

2016-03-13 via Nuitee
V
Verified traveler
2
WORST EXPERIENCE OF MY LIFE
Pros:

Absolutely disgusted by this hotel experience. I travel almost every week for business and I must have stayed in over 200 hotels in the last 10 years. This one was by far the worst hotel I have ever stayed at. Actually I didn't stay for more than 3 hours even if I had booked for 2 nights. As soon as I saw the room I started making arrangements to get out of that room asap! Everything advertised is just not true. The room was advertised as a 35 sq meters, Free WiFi, 32-inch LCD TV with premium channels, Refrigerator, minibar (stocked with some free items), and coffee/tea maker, Select Comfort bed with premium bedding and a Private bathroom with a deep soaking bathtub.
INSTEAD I got a 15sq meter filthy room with dirty linen, no sign of Refrigerator, minibar, 32-inch LCD or bathtub, an air condition system probably 20 years old that was so filthy we couldn't dare to touch it and rotten furniture which looked not only dirty but ready to fall apart. It goes with out saying that we didn't even attempt to lie down in the bed and sleep. I cant understand how hotels like that are still advertised via hotels.com. I am filing a full complain to get my money back and I want to make sure that this hotel is not allowed to take people's money for a service that falsely advertise that they offer.

2015-03-17 via Nuitee
V
Verified traveler
2
Do NOT stay at this hotel
Pros:

This hotel was recommended to stay at because it was near IIT. DO NOT stay at this hotel. I'm not sure why it has 3 out 5 stars. First, the rooms are terrible, really dirty, beds are uncomfortable, the door looks like someone tried to break in, plug in didn't work, lights were out. More importantly there was NO HOT WATER. We let it run for 30 minutes and still got none. The air conditioning didn't work. When we asked for a rollaway (which I had arranged in advance and it was not set up), they brought a 2 inch foam mat and laid it on the ground! The hotel staff wasn't very friendly. I actually only stayed in this hotel 1 night and had to move because I just felt unsafe and with no hot water it just wasn't working. It was kind of a pain to get out of because I had booked through Expedia (who was very nice) but the hotel was annoyed.

2015-01-10 via Nuitee
D
Darshit Patel
6
Not recommended for a vacations
Pros:

i would not recommend this hotel for a vacation, but that is gor no specific reason. Rooms are nice and clean. Hot water which was told us would be provided in mong. And evening only was available 24 hrs. Hotel restaurant is not uptothe mark ( very bad ) plz don't eat their.
I stayed their for 3 nites and was comfortable. Hotel staff was good and very helpful. I was outmostly for hole day and would find my room all clean after work which was good. This hotel will be good for a business trip.

2015-01-02 via Nuitee
V
Verified traveler
2
Poor Hotel
Pros:

Poor. This hotel they say room service 24/7 but you dont get anything after 11pm including water to drink.They buy from local shops and once they close after 11pm you dont get anything.

2014-12-08 via Nuitee
V
Verified traveler
6
Average service, easy to reach location
Pros:

The hotel is in a good location in Mumbai, very easily reachable, though the neighborhood is not that great. Hotel staff is ok. Breakfast is not very great.

2014-12-01 via Nuitee
Y
yashvir
2
Nothing is close to this hotel. Not worth.
Pros:

In bathroom there was no washbasin but a steel sink. Very dirty place and very bad food. Staff are very rude to even senior citizens. It's rating is wrong it should be -5 out of 5. Will never visit again to this hotel again.

2014-11-22 via Nuitee
K
K
8
Good price to location, with friendly staff
Pros:

Being from out of country, location, cleanliness for the right price is important. Although it is a bit tricky to spot the hotel, location is good. Another tricky aspect is the entrance, wish the management give a better description of accessing the hotel and definitely how to enter. There is no sign anywhere saying the hotel location. 5 minutes to walking towards powai lake.
Room is adequate, although everything is not what it looks like in the photos. Hot water...not available if you wake up by 5am. Staff is excellent, despite having to call a couple of times for the missing towels in the room. Breakfast is very good. Did appreciate the staff holding my bags in storage for my late evening departure.
Will be helpful to provide some cups or glasses in the room.
Will definitely go back.

2014-10-19 via Nuitee
V
Vijay
8
Nice place and good location
Pros:

A good hotel with courteous staff. Conveniently located next to IIT. Great views from the 8th floor. feel on top of the world. Best hotel in its class, value for money!

2014-02-04 via Nuitee