Sonesta Hotel Osorno

Hotels
•
Sonesta International
9.1 (2384 reviews)
Ejercito 395 Rahue , Osorno , cl

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food
Clean and spacious rooms
Cons:
Location a bit off the main attractions
Some amenities lacking (e.g., pool)

Categories

Cleanliness
9.25
Several reviews highlighted the cleanliness of the hotel, noting it as 'muy limpio' and well-maintained.
Service
9.72
Multiple reviews praised the attentive service and friendly staff, stating it was 'impecable' and 'super friendly'.
Location
8.26
The location received mixed feedback, with some noting it as convenient, while others mentioned it being slightly off the main areas.
Room Quality
9.21
Rooms were frequently described as spacious and comfortable, contributing positively to the overall experience.
Amenities
9.04
Amenities received a good level of praise, although some specific amenities like a pool were noted as lacking.
Value for Money
8.7
Overall value was rated positively, especially considering the quality of service and experience.
Food and Beverage
9.34
The buffet breakfast and general dining options were frequently described as excellent with a wide variety.
Overall Experience
9.31
The overall experience was highly rated, with many expressing intent to return due to the enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:44

Property Description

Luxurious Accommodation with Spectacular Views
Experience modern amenities, a fully equipped gym, and complimentary WiFi at our hotel in Osorno. Each room at Sonesta Hotel Osorno boasts a lavish décor, LCD Satellite TV, and a spacious work desk. Enjoy breathtaking landscape views from select rooms, complete with a convenient coffee and tea machine.

Delectable Dining Options
Indulge in a culinary journey at Restaurant El Olivillo, offering a delightful mix of regional and international cuisine. Unwind with a drink at the elegant lobby bar or opt for 24/7 room service for ultimate convenience.

Convenient Location and Services
Situated in the heart of Patagonia, our hotel offers easy access to the city center and overlooks the vibrant cityscape. Take advantage of our on-site parking and airport shuttle service for a hassle-free stay.

Ready to elevate your travel experience? Book your stay at Sonesta Hotel Osorno today!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per hour.

Location

Guest Reviews

9.1
Based on 2384 reviews
Cleanliness: 9.25
Service: 9.72
Location: 8.26
Room Quality: 9.21
Amenities: 9.04
Value for Money: 8.7
Food and Beverage: 9.34
Overall Experience: 9.31
O
Oscar • family_with_children • ar
10
Festeja tu cumpleaños en el Sonesta Osorno
Pros:

Excelente ubicación cómoda amplia y limpia
servicios de wi fi y estacionamiento y el Personal insuperables amables
Buenos restaurants y confitería
Excelente desayuno

2026-05-02 • via Nuitee
R
Rene • solo_traveller • cl
6
No me sorprende
Pros:

Los muebles rústicos muy bonitos

Cons:

El desayuno poca variedad para el nivel del hotel

2026-05-01 • via Nuitee
C
Carlos • solo_traveller • cl
9
buena
Cons:

la fruta fresca muy mala calidad, solucionar

2026-04-30 • via Nuitee
B
Baqer • solo_traveller • au
10
2026-04-29 • via Nuitee
P
PONTECORVO • solo_traveller • ar
10
2026-04-29 • via Nuitee
P
Perez • solo_traveller • ar
10
Muy recomendable
Pros:

Excelente hotel, impecable todo, las instalaciones de lujo y el desayuno excepcional

Cons:

Nada

2026-04-29 • via Nuitee
C
CARLOS • couple • cl
9
Excelente servicio
Pros:

Excelente, muy cómodo y grato

2026-04-27 • via Nuitee
R
Raul • solo_traveller • es
8
2026-04-26 • via Nuitee
G
Gonzalo • family_with_children • cl
9
Pros:

Su ducha, cama y desayuno

Cons:

Que el trago no se trajera del bar, si no de una preparación en la cocina de verter de una botella a la copa. Aunque sea el que se regala de bienvenida.

2026-04-25 • via Nuitee
G
Guillermo • solo_traveller • ar
10
2026-04-24 • via Nuitee
A
andres • solo_traveller • cl
9
2026-04-24 • via Nuitee
E
Edmundo Hofmann • solo_traveller • cl
9
Pros:

Cómodo, buena vista, rico desayuno

Cons:

No tiene gimnasio, sin piscina temperada, no tiene buen acceso
Buen hotel, pero...

2026-04-23 • via Nuitee
F
Francisco • couple • cl
9
Buen lugar, muy buena atención.
2026-04-23 • via Nuitee
O
Orieta • solo_traveller • cl
8
2026-04-23 • via Nuitee
M
MONICA • solo_traveller • cl
10
Pros:

MARIA en la recepción.

Cons:

Falta de calefacción en el bar.

2026-04-23 • via Nuitee
B
beatriz • family_with_children • ar
10
lo mejor de Osorno
Pros:

El personal, las instalaciones, lo que ofrece el hotel.

Cons:

nada esta mal, solo que para ir al centro hay que cruzar el puente y caminando es lejos

2026-04-22 • via Nuitee
N
Norma • solo_traveller • ar
10
Pros:

En recepcion Maria . Excelente.
Y todo el personal.

Cons:

La atencion!!! La gente de recepcion como Maria te hacen sentir como local .

2026-04-22 • via Nuitee
M
miriam • solo_traveller • cl
9
2026-04-22 • via Nuitee
B
Benedicto • extended_group • cl
9
Pros:

Todo

2026-04-22 • via Nuitee
A
Ana Isabel • solo_traveller • co
10
Pros:

Todo.. la habitación, la atención del personal muy buena, el desayuno excelente.

2026-04-22 • via Nuitee