Sonesta Hotel Osorno

Hotels
•
Sonesta International
9.1 (2215 reviews)
Ejercito 395 Rahue , Osorno , cl

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food
Clean and spacious rooms
Cons:
Location a bit off the main attractions
Some amenities lacking (e.g., pool)

Categories

Cleanliness
9.25
Several reviews highlighted the cleanliness of the hotel, noting it as 'muy limpio' and well-maintained.
Service
9.72
Multiple reviews praised the attentive service and friendly staff, stating it was 'impecable' and 'super friendly'.
Location
8.26
The location received mixed feedback, with some noting it as convenient, while others mentioned it being slightly off the main areas.
Room Quality
9.21
Rooms were frequently described as spacious and comfortable, contributing positively to the overall experience.
Amenities
9.04
Amenities received a good level of praise, although some specific amenities like a pool were noted as lacking.
Value for Money
8.7
Overall value was rated positively, especially considering the quality of service and experience.
Food and Beverage
9.34
The buffet breakfast and general dining options were frequently described as excellent with a wide variety.
Overall Experience
9.31
The overall experience was highly rated, with many expressing intent to return due to the enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:44

Property Description

Luxurious Accommodation with Spectacular Views
Experience modern amenities, a fully equipped gym, and complimentary WiFi at our hotel in Osorno. Each room at Sonesta Hotel Osorno boasts a lavish décor, LCD Satellite TV, and a spacious work desk. Enjoy breathtaking landscape views from select rooms, complete with a convenient coffee and tea machine.

Delectable Dining Options
Indulge in a culinary journey at Restaurant El Olivillo, offering a delightful mix of regional and international cuisine. Unwind with a drink at the elegant lobby bar or opt for 24/7 room service for ultimate convenience.

Convenient Location and Services
Situated in the heart of Patagonia, our hotel offers easy access to the city center and overlooks the vibrant cityscape. Take advantage of our on-site parking and airport shuttle service for a hassle-free stay.

Ready to elevate your travel experience? Book your stay at Sonesta Hotel Osorno today!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per hour.

Location

Guest Reviews

9.1
Based on 2215 reviews
Cleanliness: 9.25
Service: 9.72
Location: 8.26
Room Quality: 9.21
Amenities: 9.04
Value for Money: 8.7
Food and Beverage: 9.34
Overall Experience: 9.31
R
Rodrigo alonso • family_with_children • cl
10
2026-03-07 • via Nuitee
R
RosaEmilia • couple • cl
9
Excelente hotel
Pros:

La ubicación, muy bien matenido , atención de bienvenida que se podia canjear por un trago , desayuno extraordinario

Cons:

Que cuando ingresamos me estaba atendiendo una señorita muy amable y como éramos 3 tuvimos que pagar una cama adicional y había otra señora al lado , más mayor ,que cuestionaba todo lo que preguntábamos nos pareció desubicada y nos incomodó… pero en general todo bien

2026-03-07 • via Nuitee
J
Jordi • family_with_children • es
7
Hotel cómodo y con buenos servicios
Pros:

Hotel de habitación amplia, buenos restaurantes y comodidad en dejar el coche en el parking con servicio de mozo/aparcamiento.

Cons:

Ubicación apta para coche pero no tanto para ir andando al centro.

2026-03-06 • via Nuitee
M
Marianne • extended_group • cl
9
2026-03-05 • via Nuitee
O
Oscar L A • family_with_children • ar
8
2026-03-04 • via Nuitee
L
luis • couple • cl
9
ESPECTACULAR
Pros:

Ocupamos dependencias para un aperitivo en la noche, cena en un restaurant al costado del hotel y desayuno por la mañana y todos los servicios esplendidos.
claramente un imperdible en una próxima visita.
Los espaguetis a la carbonara, de los mejores de la vida.
sensacionales.

2026-03-04 • via Nuitee
A
alejandro • couple • cl
10
2026-03-04 • via Nuitee
A
Andres • couple • cl
10
2026-03-02 • via Nuitee
S
Sandra • family_with_children • cl
10
Pros:

Muy buenos los desayunos

2026-03-01 • via Nuitee
E
Erez • couple • il
10
Pros:

Breakfast buffet was very good with a large variety to choose from.

2026-03-01 • via Nuitee
G
Guido • family_with_children • ar
10
2026-03-01 • via Nuitee
J
Jorge • couple • cl
9
Excelente Estadía
Pros:

Excelente la habitación y el desayuno, muy recomendable.

Cons:

La señalización para ubicar los estacionamientos del hotel.

2026-02-28 • via Nuitee
A
ALICIA • family_with_children • ar
10
Pros:

La atención, todos muy amables con las mejores recomendaciones, las opciones a la hora de almuerzo y/o cena ya que cuenta también con un restaurante en el lugar con menú exquisito y muy buen precio.

2026-02-28 • via Nuitee
L
Leonardo • family_with_children • cl
10
2026-02-28 • via Nuitee
P
Patricia • couple • cl
9
2026-02-27 • via Nuitee
S
SERGIO • couple • cl
9
2026-02-27 • via Nuitee
R
Rodolfo • family_with_children • cl
7
Estancia express, 5 estrellas con una piedra en el zapato.
Pros:

Lo grande de las habitaciones, lo rico del desayuno (espectacular, de los mejores), la seguridad de los estacionamientos.

Cons:

El olor del piso de las habitaciones, la ducha con poca presión del agua

2026-02-27 • via Nuitee
Z
Zulema Rosa • couple • ar
10
Muy grata experiencia como siempre que vine
Pros:

Todo…la amabilidad del personal…

Cons:

Nada que decir

2026-02-27 • via Nuitee
Z
Zulema Rosa • family_with_children • ar
10
Pros:

He venido varias veces y vendré siempre máxima puntuación!!

Cons:

Nada

2026-02-27 • via Nuitee
D
Diego Sebastián • family_with_children • ar
9
Osorno es sinónimo de Sonesta
Pros:

El servicio de todos y cada uno de los miembros del staff. Siempre atentos a las necesidades del huésped.

Cons:

Las camas son un poco pequeñas

2026-02-26 • via Nuitee