Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food
Clean and spacious rooms
Cons:
Location a bit off the main attractions
Some amenities lacking (e.g., pool)

Categories

Cleanliness
9.25
Several reviews highlighted the cleanliness of the hotel, noting it as 'muy limpio' and well-maintained.
Service
9.72
Multiple reviews praised the attentive service and friendly staff, stating it was 'impecable' and 'super friendly'.
Location
8.26
The location received mixed feedback, with some noting it as convenient, while others mentioned it being slightly off the main areas.
Room Quality
9.21
Rooms were frequently described as spacious and comfortable, contributing positively to the overall experience.
Amenities
9.04
Amenities received a good level of praise, although some specific amenities like a pool were noted as lacking.
Value for Money
8.7
Overall value was rated positively, especially considering the quality of service and experience.
Food and Beverage
9.34
The buffet breakfast and general dining options were frequently described as excellent with a wide variety.
Overall Experience
9.31
The overall experience was highly rated, with many expressing intent to return due to the enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:44

Property Description

Luxurious Accommodation with Spectacular Views
Experience modern amenities, a fully equipped gym, and complimentary WiFi at our hotel in Osorno. Each room at Sonesta Hotel Osorno boasts a lavish décor, LCD Satellite TV, and a spacious work desk. Enjoy breathtaking landscape views from select rooms, complete with a convenient coffee and tea machine.

Delectable Dining Options
Indulge in a culinary journey at Restaurant El Olivillo, offering a delightful mix of regional and international cuisine. Unwind with a drink at the elegant lobby bar or opt for 24/7 room service for ultimate convenience.

Convenient Location and Services
Situated in the heart of Patagonia, our hotel offers easy access to the city center and overlooks the vibrant cityscape. Take advantage of our on-site parking and airport shuttle service for a hassle-free stay.

Ready to elevate your travel experience? Book your stay at Sonesta Hotel Osorno today!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZOS

Location

Guest Reviews

9.1
Based on 2552 reviews
Cleanliness: 9.25
Service: 9.72
Location: 8.26
Room Quality: 9.21
Amenities: 9.04
Value for Money: 8.7
Food and Beverage: 9.34
Overall Experience: 9.31
D
Diego • couple • cl
10
2026-08-29 • via Nuitee
I
IGNACIO • family_with_children • cl
7
2026-08-27 • via Nuitee
J
juan pablo • extended_group • ar
10
2026-08-26 • via Nuitee
M
Maru • couple • ar
9
2026-08-26 • via Nuitee
A
Angélica • solo_traveller • cl
10
Pros:

Las habitaciones muy cómodas y el personal excelente

2026-08-24 • via Nuitee
S
Santesteban • solo_traveller • ar
10
Pros:

Su personal, su gastronomía , sus habitaciones .

Cons:

Con el correr de los años , empiezan a aparecer pequeños problemitas de mantenimiento . Y un pequeño detalle puede tirar abajo todo lo bueno que tiene este hotel

2026-08-24 • via Nuitee
C
Carlos Alberto • couple • cl
10
2026-08-24 • via Nuitee
B
Barbara • couple • cl
10
Estancia excepcional
Pros:

Maravilloso

Cons:

Nada

2026-08-22 • via Nuitee
R
Rodolfo • family_with_children • ar
9
2026-08-20 • via Nuitee
S
silva • solo_traveller • cl
9
Pros:

Recinto

Cons:

Nada

2026-08-20 • via Nuitee
P
Pino • couple • cl
9
Excelente servicio y muy buenas instalaciones
Pros:

el trago de bienvenida, la higiene y el desyuno muy bueno.

2026-08-20 • via Nuitee
X
Ximena • solo_traveller • cl
10
Grata estadía en familia.
Pros:

Las habitaciones son muy espaciosas. El desayuno es buenísimo. La comida en el Restaurant muy bien preparada. Ambiente acogedor y con buena temperatura.

Cons:

Todo estuvo bien!!

2026-08-19 • via Nuitee
R
ronaldo • family_with_children • ar
9
2026-08-18 • via Nuitee
S
Sérgio Fernandes de • solo_traveller • pt
7
2026-08-17 • via Nuitee
P
Patricio • solo_traveller • cl
3
Pros:

La atención del personal.

Cons:

Nos dieron la habitación 318 que se encuentra al lado de unos motores que producen mucho ruido y no se pudo dormir como lo queríamos.

2026-08-17 • via Nuitee
E
Esteban • couple • cl
8
Cumple con un buen hotel
Pros:

Pieza amplia y comoda

Cons:

instalaciones extras no tiene, no hay piscina ni spa, hora de check out deberia ser a las 12 pm

2026-08-16 • via Nuitee
R
RAUL • family_with_children • cl
10
Muy bien
Pros:

Todo bien

Cons:

Nada que decir

2026-08-14 • via Nuitee
P
Pilar • solo_traveller • cl
10
Pros:

Todo el personal muy amable, el hotel es muy cómodo, limpio. Cuenta con restaurantes y bar muy buenos y a precios justos.

Cons:

No tengo nada que comentar.

2026-08-10 • via Nuitee
O
Oscar • couple • cl
9
Pros:

Instalaciones y atención del personal

Cons:

Ubicación y precio un poco elevado

2026-08-09 • via Nuitee
S
stephen • couple • cl
10
Pros:

Very well located, large rooms

2026-08-07 • via Nuitee