Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
High-quality food
Clean and spacious rooms
Cons:
Location a bit off the main attractions
Some amenities lacking (e.g., pool)

Categories

Cleanliness
9.25
Several reviews highlighted the cleanliness of the hotel, noting it as 'muy limpio' and well-maintained.
Service
9.72
Multiple reviews praised the attentive service and friendly staff, stating it was 'impecable' and 'super friendly'.
Location
8.26
The location received mixed feedback, with some noting it as convenient, while others mentioned it being slightly off the main areas.
Room Quality
9.21
Rooms were frequently described as spacious and comfortable, contributing positively to the overall experience.
Amenities
9.04
Amenities received a good level of praise, although some specific amenities like a pool were noted as lacking.
Value for Money
8.7
Overall value was rated positively, especially considering the quality of service and experience.
Food and Beverage
9.34
The buffet breakfast and general dining options were frequently described as excellent with a wide variety.
Overall Experience
9.31
The overall experience was highly rated, with many expressing intent to return due to the enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:44

Property Description

Luxurious Accommodation with Spectacular Views
Experience modern amenities, a fully equipped gym, and complimentary WiFi at our hotel in Osorno. Each room at Sonesta Hotel Osorno boasts a lavish décor, LCD Satellite TV, and a spacious work desk. Enjoy breathtaking landscape views from select rooms, complete with a convenient coffee and tea machine.

Delectable Dining Options
Indulge in a culinary journey at Restaurant El Olivillo, offering a delightful mix of regional and international cuisine. Unwind with a drink at the elegant lobby bar or opt for 24/7 room service for ultimate convenience.

Convenient Location and Services
Situated in the heart of Patagonia, our hotel offers easy access to the city center and overlooks the vibrant cityscape. Take advantage of our on-site parking and airport shuttle service for a hassle-free stay.

Ready to elevate your travel experience? Book your stay at Sonesta Hotel Osorno today!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZOS

Location

Guest Reviews

9.1
Based on 2552 reviews
Cleanliness: 9.25
Service: 9.72
Location: 8.26
Room Quality: 9.21
Amenities: 9.04
Value for Money: 8.7
Food and Beverage: 9.34
Overall Experience: 9.31
N
Nielsen • solo_traveller • cl
10
DEFINITLY coming back...
Pros:

Breakfast was great! really nice lady making omelets! The room was BIG! And the bed, really nice too.

2026-10-31 • via Nuitee
E
Erasmo • couple • cl
10
2026-10-31 • via Nuitee
A
Almonacid • family_with_children • cl
9
Pros:

Habitación amplia. Buena vista y lugar limpio

Cons:

Ruido en la ventilación y frigobar sobre todo durante la noche

2026-10-30 • via Nuitee
J
Javiera • family_with_children • cl
10
2026-10-27 • via Nuitee
L
Luis Maria • solo_traveller • ar
10
2026-10-26 • via Nuitee
C
Cristian • couple • cl
10
Ubicación excelente,buena comida en el hotel,desayuno muy completo
Pros:

Excelente el nivel del hotel

2026-10-26 • via Nuitee
E
Estrella • extended_group • ar
10
Pros:

Siempre que nos hospedamos nos atienden de maravillas!

Cons:

La habitación que nos asignaron tenía vista a un techo…

2026-10-26 • via Nuitee
C
camila • couple • cl
5
Pros:

El desayuno maravilloso

Cons:

En la habitación en la cual nos designaron se escuchaba a todos los que se hospedaban al bajar del ascensor y a las 2,40 de la noche un grupo de varones llegó con gritos por lo cual no pudimos dormir… posteriormente en la habitación del lado se escuchaban los vómitos y gritos del huésped. En la mañana la puerta no abría, tuvimos que solicitar ayuda a las mucamas ( experiencia muy desesperante)

2026-10-25 • via Nuitee
C
Claudia • family_with_children • cl
10
Pros:

Las piezas son muy amplias

Cons:

Nada

2026-10-24 • via Nuitee
R
Roberto Daniel • couple • ar
8
2026-10-24 • via Nuitee
L
Luis • family_with_children • cl
10
Excelente estadía
Pros:

Atención del personal, infraestructura, tamaño de la habitación. Fruta y café disponibles

2026-10-22 • via Nuitee
G
Guillermo • family_with_children • ar
10
Pros:

TODO el personal excelente

Cons:

Nada

2026-10-22 • via Nuitee
E
Eduardo • solo_traveller • cl
3
Es un lindo hotel
Pros:

Es cómodo

Cons:

El aire acondicionado es horrible, el boche del frigo bar no deja dormir, es caro para las prestaciones que entrega. Tiene el mismo precio de un hotel dreams pero sin sauna sin piscina y sin gimnasio.

2026-10-20 • via Nuitee
D
Daniel • family_with_children • cl
10
2026-10-19 • via Nuitee
S
Solana • couple • ar
10
2026-10-19 • via Nuitee
J
Jorge • couple • cl
10
2026-10-18 • via Nuitee
S
Silvina • couple • ar
8
2026-10-17 • via Nuitee
S
Sarah • couple • cl
6
Pros:

Amorosos los de front desk que sabiendo que íbamos por la apertura de casaideas nos permitieron no tener que hacer el check out a las 9 am que estábamos súper apurados sino que al regreso de la apertura sin cobrarnos nada extra

Cons:

La verdad es que la comida no nos gustó, llegamos súper tarde y cansados de día laboral a comer al restaurante y la atención fue suuuuuper lenta, los platos de comida a la mayoría no les gustaron, cerraron la cocina sin avisarnos que le iban a cerrar, y por lo mismo al final no pedimos postres. Como no sabíamos que había cerrado, las últimas personas que llegaron tuvieron que pedir a la habituación y no estuvieron muy felices con la comida.

2026-10-16 • via Nuitee
F
fundaró • family_with_children • ar
10
Pros:

El desayuno

Cons:

Todo excelente

2026-10-14 • via Nuitee
F
fundaró • family_with_children • ar
10
Pros:

El desayuno

Cons:

Todo excelente

2026-10-14 • via Nuitee