Hilton Garden Inn New Delhi/Saket

Hotels
Hilton Garden Inn
8.8 (1918 reviews)
A4, DLF Avenue Saket District Centre , New Delhi , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service from staff
Convenient location near the mall
Cons:
Cleanliness issues in the rooms
Food quality at buffet was disappointing

Categories

Cleanliness
8.3
Issues raised about room cleanliness and maintenance, such as smell in the fridge and loud toilet flush.
Service
9.8
Numerous mentions of excellent service from staff members, including Jatin, Prateek, Sagar, and Anas.
Location
9.3
Convenient access to the mall, enhancing the overall stay experience.
Room Quality
7.8
Room was spacious but noted as worn with issues like stuck curtains and inadequate shower facilities.
Amenities
9.3
Standard amenities for the hotel level, but with specific complaint about buffet quality.
Value for Money
8.8
Rooms perceived as expensive considering the overall experience and some quality issues.
Food and Beverage
8.3
Mixed feedback on food quality at the buffet, with notable complaints about hygiene.
Overall Experience
8.8
While there were notable service strengths, overall experience impacted by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:19

Property Description

Luxurious Accommodation with City Views
Hilton Garden Inn Saket offers well-equipped rooms with city/mall views, work desk, flat-screen TV, and mini fridge. Enjoy free Wi-Fi, an outdoor pool, and a 24-hour business centre for a comfortable stay.

Dining Options and Meeting Facilities
Indulge in multi-cuisine delights at India Grill Restaurant and unwind at High Spirits bar and lounge. The hotel also provides meeting room facilities for your business needs.

Convenient Location and Nearby Attractions
Located near DLF Avenue Mall and Select City Walk Mall, the hotel is close to corporate hubs, medical facilities, and tourist attractions like Qutub Institutional area. With easy access to Malviya Nagar Metro station and the airport, Hilton Garden Inn Saket ensures a convenient stay for all guests.

Book your stay now at Hilton Garden Inn Saket for a memorable experience!

Important information:

Guests are required to show photo identification upon check-in. For Indian nationals, this means a Driver's license, Aadhar Card, or any government-approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

All prices displayed are subject to Goods and Services Tax (GST) at prevailing rates:
- 12% for a transaction value of INR 1,001 or more but less than INR 7,500
- 18% for a transaction value of INR 7,501 or more.
The tax amount based on the prevailing rates will be added to the hotel bill and payable by guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1918 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.3
Room Quality: 7.8
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.8
R
Raman family_with_children ae
10
Great hotel. Everyone we interacted with was very helpful . Kudos to Neraaj from Housekeeping team.
Pros:

We had a truly wonderful stay and were thoroughly impressed with the overall experience. The service, attention to detail, and warm hospitality made our visit very memorable.

A special mention to Sakshi from the Front Desk team, who went above and beyond to ensure all our requests were handled seamlessly. Her professionalism, promptness, and genuine willingness to help really stood out.

We would also like to appreciate Neeraj and the Housekeeping team for their excellent support and care throughout our stay. Their attentiveness and efficiency did not go unnoticed.

Thank you to the entire team for making our time so enjoyable we look forward to visiting again soon.

Cons:

In room dining could get a bit more consistent .

2026-03-21 via Nuitee
C
Catherine solo_traveller au
9
Great having the mall so close. Loved the bed!
Pros:

The location!

Cons:

Little dated maybe needs a revamp

2026-03-21 via Nuitee
Y
YUVAL solo_traveller il
10
Pros:

השירות החם, האדיב והמקצועי של כל הצוות - קבלה, מסעדה, תחזוקה.

2026-03-17 via Nuitee
C
cmakhanna Family Mumbai, Maharashtra
10
Great stay at Hilton Garden!
Pros:

We had a wonderful dining experience at the India Grill restaurant at the Hilton Garden Inn Saket. A special mention to Sagar, who served us that evening. He was incredibly warm, attentive, and genuinely sweet throughout our meal.

Sagar took great care of us, made sure everything was perfect, and checked in just the right amount without being intrusive. His friendly attitude and thoughtful service really made the experience memorable.

Great food, lovely ambience, and excellent service. Thank you, Sagar, for making our evening so pleasant. We’ll definitely be back! 😊

2026-03-12 via Tripadvisor
N
Namita couple ae
9
2026-03-12 via Nuitee
D
David Graham couple gb
7
Lovely staff
Pros:

Lovely staff, notably in the restaurant and at the pool. But all others too.

Cons:

The location, and water droplets in the atmosphere at the pool in the afternoons.

2026-03-11 via Nuitee
A
abhy Business Mumbai, Maharashtra
6
Poor hotel, needs improvement and training
Pros:

It’s an average hotel.

Rooms are dated, washroom was dirty, felt in an average 3 star hotel.

The location is good at Saket.

I also used the gym. Adequate but a little stuffy!

The restaurant tiles/ floor really needs a relook. It feels and looks like a 3 star from Gujarat and not an outpost of an American brand. Someone needs to meet a good interior designer to get this changed!

The worst experience i had was that before my stay I got an email offering the hotel dinner buffet at a discounted rate. The restaurant manager i think his name is Manish told me it’s true. After eating it he said we will charge you full price only. I said how does that make sense as he verbally confirmed a price to me and then i ate. He said show me the email. His server / restaurant staff photographed the email and came back saying although we have a photograph you will have to speak to the front desk to reconfirm the email!

Amazingly shocking behaviour! Poor behaviour! Very poor quality of thought process and maybe lack of training!

I would not stay here again unless forced to do so.

2026-03-10 via Tripadvisor
U
Ulrike couple de
5
If you don’t mind the appearance, you are getting good value for money.
Pros:

The location. The shower. And most of the staff was kind and helpful.

Cons:

Renovation is overdue. The corridors urgently need new wallpaper, carpets and curtains should be replaced, especially in the (former?) smoking rooms.

2026-03-10 via Nuitee
D
D.G. solo_traveller za
8
Gem in Delhi
Pros:

Excellent location next 2 shopping malls. Amazing breakfast, staff & chefs were quite accommodating. Also had a late check.out.
Had an amazing, quiet room.
Overall great stay!

2026-03-09 via Nuitee
מיטל solo_traveller il
9
2026-03-08 via Nuitee
P
Pramod solo_traveller in
10
2026-03-07 via Nuitee
A
Abdullah solo_traveller ae
10
شكرا لكم كثيرا
Pros:

حسن معاملة الموظفين والمكان نظيف جدا
لكم الشكر والتقدير

Cons:

النظافة ممتازة

2026-03-07 via Nuitee
K
Kawaljit couple ca
4
2026-03-04 via Nuitee
S
sithamparanathan couple ca
9
2026-03-04 via Nuitee
K
krishnaa892 Couples
10
In every aspect, Hilton Garden Inn – Saket, Nes Delhi, India is an excellent home away from home facility.
Pros:

K & B from San Diego, USA
During the months of January and February 2026, we stayed at Hilton Garden Inn Saket, New Delhi, India for several days. During course of these stays, front desk staff and India Grill restaurant servers and kitchen staff took excellent care of us and made us feel at “home away from home". They were very professional, friendly, accommodating to our needs, and courteous. Housekeeping also did an excellent job, always being very responsive to our needs. We give each staff member a high mark of excellence, specially: Sagar, Kapil, Yogesh Sir, Chef Subash, Chef Pratak, Deepak Sir, Javed, Jainab and, of course the entire Kitchen Team.

2026-03-02 via Tripadvisor
K
Kaushik couple us
8
2026-03-02 via Nuitee
S
Sheena solo_traveller in
10
Excellent
Pros:

I felt very comfortable and enjoyed every meal like I would ag my own home.

Cons:

I like my style of food prepping since I cannot tolerate certain foods.

I wouldn't mind recommending certain foods on your menu.
I was surprised to notice that the bar area dis not have electrical to plug in a laptop.

2026-02-26 via Nuitee
R
Roza family_with_children us
9
Wonderful stay
Pros:

The location mostly

Cons:

The laundry could include more free service

2026-02-25 via Nuitee
S
sharma family_with_children in
1
Extremely disappointed
Pros:

Hilton Brand stands for high quality and we had high expectations but this time our saty was dissapointing.

Cons:

1) They failed to consider request to reconsider our stay period due to unavoidable health situation.
2) During this difficult stay period - many facilities in the room was not working - safe in room, hair dryer and Wifi.
3) Basics such clean towels was not provided,they were dirty.
4) Breakfast spread was weak and closed down while guest with unwell kids still in.
5)No one receives the call at reception when we call from room.
6)If we have asked for 3 cutlery,all 3 will came at different timings with different people that too after make multiple calls at the reception.
7)There were 2 staffs at the dining area who were sweet & 1 boy at reception who attended us when we arrived.

Overall really bad experience with the hotel and we checkedout 1 day before as i couldn't stand this.
I will never recommend Hilton to anyone.

2026-02-22 via Nuitee
D
Dream56056283333 Family
10
Lovely experience!!
Pros:

We recently had our stay at Hilton Garden Inn Saket New Delhi. I must say we had an Amazing experience. All the staff members were very welcoming, cordial, respect ful, & had care & concern for their guests. We were loaded with gifts, felt acknowledged & had the liberty of having some eatables with us while leaving only to ensure we don't starve even after we leave the hotel. Pammiji, Nishantji, Gauravji, Subhashji, Manishji & Everyone were doing a Fabulous job...being at their Best Always. We were taken by their service - oriented, charismatic approach & personalized attention. The quiet serene mornings + the internal interconnectedness between some premium malls & hotel itself + a magical ambience all accounted for a lovely spellbound rejuvenating mind, body, heart & soul.

We must confess that Hilton Garden Inn is 'BRAND EXCELLENCE'👌...An Enriching Experience.

2026-02-20 via Tripadvisor