Embassy Suites by Hilton Raleigh Durham Airport Brier Creek

Hotels
Embassy Suites Hotels
9.4 (943 reviews)
8001 Arco Corporate Drive , Raleigh , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent breakfast
Clean and spacious rooms
Convenient location
Cons:
Pool closed during stay
Rough towels
Some amenities not available
Issues with room conditions

Categories

Cleanliness
8.73
Some guests noted cleanliness as satisfactory, but a few complaints about rough towels and room conditions lowered the score.
Service
9.7
Majority of reviews praised the staff as friendly and helpful, contributing positively to the overall stay.
Location
9.74
The hotel's location received positive mentions for convenience and accessibility.
Room Quality
9.19
Guests appreciated room spaciousness and layout, but some had negative experiences with uncomfortable beds.
Amenities
9.22
Amenities such as breakfast and happy hour were received positively; however, the pool being closed was a notable issue.
Value for Money
9.18
Overall value perceived as good, with some concerns regarding missing items and costs.
Food and Beverage
9.73
Complimentary breakfast and happy hours were frequently highlighted as exceptional.
Overall Experience
9.7
Predominantly positive reviews indicate a pleasant experience, despite some isolated complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:52

Property Description

Convenient Location and Shuttle Services
The Embassy Suites by Hilton Raleigh Durham Airport Brier Creek is ideally situated in North Carolina, offering complimentary shuttle services to and from Raleigh-Durham International Airport. This convenient feature ensures a stress-free arrival and departure for guests.

Luxurious Suites and Amenities
Each suite at this hotel is designed for comfort and entertainment, featuring an iPod docking station, premium TV channels, a microwave, and a refrigerator. Guests can unwind and relax with a 42-inch flat-screen cable TV and enjoy the convenience of in-room amenities.

Dining Options and Nearby Attractions
Indulge in a cooked-to-order breakfast, daily evening reception, and on-site restaurant at the Embassy Suites. For additional dining and entertainment choices, guests can explore the nearby Brier Creek Commons. With shopping, dining, and entertainment just steps away, there's something for everyone to enjoy during their stay.

Book your stay at the Embassy Suites by Hilton Raleigh Durham Airport Brier Creek for a seamless blend of comfort, convenience, and entertainment.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the airport shuttle service has limited hours of operation. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 943 reviews
Cleanliness: 8.73
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 9.22
Value for Money: 9.18
Food and Beverage: 9.73
Overall Experience: 9.7
A
Anderson couple us
7
Pros:

Location

Cons:

Kind of outdated, small room

2026-03-28 via Nuitee
S
Samantha solo_traveller us
9
Nice & convenient!
Pros:

The facility was clean & had great amenities (definitely enjoyed the pool). Breakfast was good, I liked the omelet station. The staff were all pleasant and helpful, especially Mai at the front desk! The room was a good size & housecleaning came and cleaned every day of my stay. There was outdoor & indoor parking available. The location is okay, feels like a decent midpoint to everything. Would definitely return here.

Cons:

N/A

2026-03-28 via Nuitee
S
Sequita extended_group us
10
It was an amazing trip and worth the money!
Pros:

There was great breakfast, the hotel was at the perfect location, annd the room was clean and sophisticated.

2026-03-28 via Nuitee
S
Susan couple us
9
The Embassy suite hotel was an awesome stay and we would stay here again!
Pros:

We were able to take advantage of the breakfast but the complimentary drinks we did not because of the restricting hours. Hopefully we will get to do that next time if we come back to Raleigh, NC.

Cons:

The Air Conditioner was not regulated for us to be it on auto properly throughout the night so that could use a little improvement or maybe explained properly through maintenance but overall it was still okay.

2026-03-26 via Nuitee
A
Anastasiya couple us
9
2026-03-26 via Nuitee
S
Sincere couple us
10
2026-03-24 via Nuitee
S
Sandra couple us
6
2026-03-24 via Nuitee
P
Patricia couple us
10
Our stay was exceptional. A weekend to remember.
Pros:

Breakfast was wonderful Elliot did a good job
Mia very helpful

Cons:

Wish more outside seating

2026-03-23 via Nuitee
R
Rebecca extended_group us
10
Comfortable, clean and spacious suites. Enjoyed my stay!
Pros:

Secluded area, quiet with greenery in the patio area. easy access to the interstate. Nice lobby, spacious and restaurant was nice. Rooms clean and comfortable.

Cons:

It’s set back from everything else - no eating establishments in the immediate area to choose from, compared to other places that I’ve stayed.

2026-03-22 via Nuitee
C
Charlie couple us
10
We will definitely return! Hopefully the pool is running next visit: but it was an amazing stay!
Pros:

Easy to find and great parking. The lounge area was amazing

2026-03-22 via Nuitee
T
Tikara solo_traveller us
10
2026-03-19 via Nuitee
R
Rita extended_group us
9
I will definitely consider staying here next time.
Pros:

The room was comfortable.

2026-03-18 via Nuitee
A
Ahnaih Cameron couple us
10
excellent stay! great customer service
Pros:

great location

2026-03-17 via Nuitee
D
Du-Vale couple us
9
Pros:

I love the atmosphere

Cons:

The indoor pool was not operational

2026-03-17 via Nuitee
A
Alex couple us
10
Love this location and the staff is exceptional
Pros:

Everything

Cons:

N/a

2026-03-16 via Nuitee
A
Alex couple us
10
It’s a perfect stay, and I always am choosing this location for all my overnights
Pros:

Loved everything

Cons:

N/a

2026-03-16 via Nuitee
J
Joshua family_with_children us
9
2026-03-15 via Nuitee
D
Dana couple us
10
Had a nice, relaxing weekend
Pros:

Friendly & helpful staff, large rooms, comfortable beds, nice bar

Cons:

Can’t think of anything!

2026-03-14 via Nuitee
J
Johnpinnc Friends getaway
2
Fecal Show
Pros:

No one recognized our status at check in. We were not offered any waters, or anything. The room had someone else's dirty clothes in it and the air conditioner didn’t work (we weren't told at check in). The person on the phone at guest services, who identified herself as "Jill," was not trained nor equipped to handle serious customer service issues. I asked to speak to a manager, and was told he would not be here until 9:00 a.m. Totally unacceptable. I was also sent a text to ask how it was going and responded with complaints, but never got any response. I have previously stayed at this hotel multiple times, but never again.

2026-03-10 via Tripadvisor
R
Ruby solo_traveller us
9
2026-03-09 via Nuitee