Hilton Garden Inn Bethesda Downtown

Hotels
Hilton Garden Inn
8.2 (716 reviews)
7301 Waverly Street , Bethesda , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
No breakfast
Limited amenities
Noise issues

Categories

Cleanliness
7.78
Mixed sentiments; mentioned as clean but room only cleaned once.
Service
9.25
Great service mentioned, particularly positive feedback about front desk staff.
Location
9.29
Repeatedly praised for its excellent location.
Room Quality
8.24
Room quality positively noted with complaints about noise and amenities.
Amenities
7.27
Limited amenities mentioned; logistical issues with breakfast and parking.
Value for Money
8.23
Value for breakfast considered reasonable, but other services are pricey.
Food and Beverage
6.78
Noted lack of expected breakfast options; overall breakfast feedback was average.
Overall Experience
8.75
Generally positive overall experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:43

Property Description

Convenient Location
Situated just one block from the Bethesda Red Line Metrorail, Hilton Garden Inn Bethesda Downtown offers easy access to explore Maryland and downtown Washington D.C.

Modern Amenities
Experience comfort and convenience in our guest rooms equipped with a microwave, refrigerator, flat-screen TV, and wireless charging station. Stay connected with free WiFi and enjoy a restful stay.

Complimentary Offerings
Start your day right with a grab-and-go breakfast and take advantage of our 24-hour convenience store for your needs.

Book your stay at Hilton Garden Inn Bethesda Downtown for a seamless travel experience.

Important information:

Please note that parking is available in an adjacent secure parking garage in the Air rights Center. Guests planning to arrive by car are welcome to park in the designated overnight guest parking areas only. Please present the garage ticket at check-in for hotel billing.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 716 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
H
Hong solo_traveller us
8
Good values
Pros:

Location

Cons:

The shampoo was hard to get out.

2026-04-15 via Nuitee
W
Wilherm couple us
1
Cons:

The front desk guy was very rude to me and many other customers had a bad attitude. Even booking.com called them and said he was very rude. They gave me full refund and I book elsewhere. No one told him to work a job he does not like. I wish I could remember his name. If this review came to me earlier it would have helped. Smart remarks condescending attitude for a front facing customer role. If you're so smart why would you apply to do a job you don't like?

2026-04-15 via Nuitee
S
Sidney couple us
8
2026-04-12 via Nuitee
E
Eric couple us
8
Pros:

Good location

Cons:

Our room wasn't getting cleaned daily,

2026-04-04 via Nuitee
R
Rea family_with_children us
9
Pros:

The location was great. Next visit to Bethesda, I will have to take my daughter to the kid's museum

Cons:

Having more of a city view

2026-03-30 via Nuitee
T
TALHA couple us
1
2026-03-30 via Nuitee
L
Lois couple us
4
Noisy
Pros:

Good location

Cons:

Not in great shape . Parking is very difficult.

2026-03-30 via Nuitee
R
Rodney solo_traveller us
9
2026-03-28 via Nuitee
D
Darryl couple us
9
Comfortable, good location, clean rooms.
Pros:

Location, people, room.

Cons:

Cost of overnight parking.

2026-03-27 via Nuitee
W
Wendell solo_traveller us
9
Nice stay in Bethesda
Pros:

1)The front desk staff were all very nice . I came in early ( 11 am ) to drop off my bag but Erica allowed me to check in so that I could leave my bag in the room without an early check in charge !
2) Close to the red line Metro !

Cons:

Breakfast was OK but not exceptional . The Marriot across the street had a better breakfast when I stayed there in September 2025 !

2026-03-24 via Nuitee
D
David family_with_children us
9
Pros:

There to visit colleges in the area and this hotel was very accommodating.

Cons:

All good short stay. Would recommend.

2026-03-13 via Nuitee
P
Patricia solo_traveller us
10
2026-03-07 via Nuitee
L
Lynique couple us
10
A magical experience
Pros:

Room was beautiful, amazing, I would stay again, very clean, bathroom was big an beautiful nice view

2026-02-28 via Nuitee
P
Patricia solo_traveller us
9
2026-02-13 via Nuitee
A
Alex couple us
7
2026-02-09 via Nuitee
H
Hirokazu solo_traveller jp
6
2026-02-09 via Nuitee
S
Silva couple us
1
2026-01-30 via Nuitee
A
AlexMDadi Solo travel Los Angeles, California
2
Bad, Bad, Bad Business.
Pros:

Bad, Bad, Bad Business.
I had a reservation for 3 nights for $376.95 which I was told I would have a hold of $100 on top of that for security deposit!!!

Save your time and do not get a room here, there are plenty more hotels in Bethesday for more and less charges, the headache I am going through is not worth it.

And I was charged
Jan
16
2026
HILTON GARDEN INN BETHESD BETHESDA MD
-$476.95

Jan
20
2026
HILTON GARDEN INN BETHESD BETHESDA MD
-$476.95

Called the Hotel and the person who charged me for the second charge on Monday is not there.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 3
Location: 5
Rooms
Good rooms, although they did not clean my room on Sunday.
Nearby activities
Awesome
Safety
Great
Walkability
Fabtastic
Food & drinks
Eh!
Noteworthy details
NOT Worthy is more like it.

2026-01-20 via Tripadvisor
A
Ajith extended_group us
8
Pros:

did not provide the breakfast

2026-01-20 via Nuitee
J
John couple us
10
2026-01-19 via Nuitee