Hilton Garden Inn Bethesda Downtown

Hotels
Hilton Garden Inn
8.2 (716 reviews)
7301 Waverly Street , Bethesda , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
No breakfast
Limited amenities
Noise issues

Categories

Cleanliness
7.78
Mixed sentiments; mentioned as clean but room only cleaned once.
Service
9.25
Great service mentioned, particularly positive feedback about front desk staff.
Location
9.29
Repeatedly praised for its excellent location.
Room Quality
8.24
Room quality positively noted with complaints about noise and amenities.
Amenities
7.27
Limited amenities mentioned; logistical issues with breakfast and parking.
Value for Money
8.23
Value for breakfast considered reasonable, but other services are pricey.
Food and Beverage
6.78
Noted lack of expected breakfast options; overall breakfast feedback was average.
Overall Experience
8.75
Generally positive overall experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:43

Property Description

Convenient Location
Situated just one block from the Bethesda Red Line Metrorail, Hilton Garden Inn Bethesda Downtown offers easy access to explore Maryland and downtown Washington D.C.

Modern Amenities
Experience comfort and convenience in our guest rooms equipped with a microwave, refrigerator, flat-screen TV, and wireless charging station. Stay connected with free WiFi and enjoy a restful stay.

Complimentary Offerings
Start your day right with a grab-and-go breakfast and take advantage of our 24-hour convenience store for your needs.

Book your stay at Hilton Garden Inn Bethesda Downtown for a seamless travel experience.

Important information:

Please note that parking is available in an adjacent secure parking garage in the Air rights Center. Guests planning to arrive by car are welcome to park in the designated overnight guest parking areas only. Please present the garage ticket at check-in for hotel billing.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 716 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
P
Patricia solo_traveller us
9
2026-02-13 via Nuitee
A
Alex couple us
7
2026-02-09 via Nuitee
H
Hirokazu solo_traveller jp
6
2026-02-09 via Nuitee
S
Silva couple us
1
2026-01-30 via Nuitee
A
AlexMDadi Solo travel Los Angeles, California
2
Bad, Bad, Bad Business.
Pros:

Bad, Bad, Bad Business.
I had a reservation for 3 nights for $376.95 which I was told I would have a hold of $100 on top of that for security deposit!!!

Save your time and do not get a room here, there are plenty more hotels in Bethesday for more and less charges, the headache I am going through is not worth it.

And I was charged
Jan
16
2026
HILTON GARDEN INN BETHESD BETHESDA MD
-$476.95

Jan
20
2026
HILTON GARDEN INN BETHESD BETHESDA MD
-$476.95

Called the Hotel and the person who charged me for the second charge on Monday is not there.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 3
Location: 5
Rooms
Good rooms, although they did not clean my room on Sunday.
Nearby activities
Awesome
Safety
Great
Walkability
Fabtastic
Food & drinks
Eh!
Noteworthy details
NOT Worthy is more like it.

2026-01-20 via Tripadvisor
A
Ajith extended_group us
8
Pros:

did not provide the breakfast

2026-01-20 via Nuitee
J
John couple us
10
2026-01-19 via Nuitee
M
Marlyn couple us
9
2026-01-19 via Nuitee
P
Patricia solo_traveller us
10
Cons:

Wish there was room service

2026-01-19 via Nuitee
G
Georgeann solo_traveller us
5
Great location, but no sleep
Pros:

The location was excellent

Cons:

The refrigerator in my room (511) made loud noises throughout the night. It seemed like it was broken (I have a video with audio if interested). As a result I was unable to sleep. I mentioned to the front desk- hopefully its addressed.

2026-01-19 via Nuitee
E
eyal extended_group il
5
Pros:

clean, comfortable bed

Cons:

very old style room, poorly lit, air condition makes terrible noise

2026-01-19 via Nuitee
U
Ugochukwu extended_group ca
8
Excellent service.
Pros:

Excellent and friendly staff

Cons:

NA

2026-01-19 via Nuitee
T
Teajah couple us
10
2026-01-19 via Nuitee
D
Daniel couple us
8
2026-01-17 via Nuitee
D
danjK2436HI Business
4
This is a Hilton? Terrible!
Pros:

Terrible experience.
Only 1 if 3 elevators was running. So the waits were longer than necessary. They weren’t broken. They just turned two off, I guess to save money? I arrived after dinner so I went to the bar to order food and have some beers. After the first beer I was told they didn’t have any more of this basic domestic beer. So I ordered a different one and was informed that those were warm. Ordered a flatbread and was told they didn’t have those ingredients so I had to order a different one. While I was there, another person came to the bar and ask for a menu and the bartender said let me show you the items we don’t have, 5 or 6 items. It’s a small menu. Went to breakfast and my coworker ordered an omelette. They didn’t have those ingredients. This is a low amenity hotel. There are several hotels in the same area. Chose another one.

2026-01-15 via Tripadvisor
L
Lee solo_traveller us
6
2026-01-15 via Nuitee
D
Dharmendra couple us
9
2026-01-09 via Nuitee
P
Patricia couple us
10
WISH FOR CREDIT, REFUND OR 1 NIGHT FREE STAY
Pros:

Location, safety and lovely facility.

Cons:

Am disappointed that I was charged for a previous visit (in December) with my explanation that my husband had been hospitalized and in the ICU. Also was told Hilton would price-match third party by just calling Hilton directly so I could also use my Hilton Honors Points and when I called the Front Desk they said that is not correct 😔. Really like this Hotel as location is close to friends; but disappointed in no credit and miscommunication.

2026-01-07 via Nuitee
R
Robert couple gb
1
Pros:

Location

Cons:

No breakfast in the morning.
Room only cleaned once.
No coffee in the room.
Only one towel for two people.

2026-01-03 via Nuitee
F
fabrizio solo_traveller it
9
2026-01-02 via Nuitee