Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Localização
Café da manhã
Conforto
Cons:
Limpeza
Atendimento
Custo elevado

Categories

Cleanliness
7.63
Numerous mentions of poor cleanliness and maintenance throughout the reviews.
Service
8.6
While there were negative comments about reception service, other staff members were mentioned positively.
Location
8.64
Positive mentions regarding the hotel’s location and proximity to important sites.
Room Quality
7.59
Comments pointed out that some rooms need renovations and had issues like noise.
Amenities
8.42
Amenities like the pool and breakfast received positive feedback, although issues were mentioned.
Value for Money
7.58
Several comments indicated that the pricing was perceived as high relative to the experiences.
Food and Beverage
8.13
Breakfast was frequently mentioned as good, but there were comments on limited options for specific diets.
Overall Experience
8.2
Mixed experiences but overall satisfactory feedback from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:06

Property Description

Modern Accommodation with Amenities
Carlton Plaza São José dos Campos, located in the vibrant Jardim Paulista neighbourhood, offers modern accommodation with cable TV, work desk, and luxurious amenities. Some rooms even boast a cozy seating area and LCD TV for ultimate relaxation.

Dining and Leisure Options
Indulge in the authentic Mineira cuisine at Restaurant Ouro Preto or unwind with a refreshing drink at the hotel's stylish bar in the lobby. For recreation, take a dip in the outdoor swimming pool, hit the gym for a workout session, or simply relax by the poolside.

Convenient Location
Conveniently situated just 8 minutes by car from the airport, Carlton Plaza São José dos Campos is a short 20 minutes' walk to Centre Vale Shopping Mall and a quick 15-minute drive to Instituto Tecnológico de Aeronáutica.

Book your stay at Carlton Plaza São José dos Campos now for an unforgettable experience!

Important information:

Please note, guests must present the Booking.com’s confirmation voucher upon check-in. Reservations must contain the guest’s first and last name.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.1
Based on 5440 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.42
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.2
J
julio • couple • br
8
Cons:

Cama muito mole

2026-08-22 • via Nuitee
I
Iranse Oliveira • couple • br
8
Pros:

Ter que pagar pela garagem

2026-08-22 • via Nuitee
J
Jeanne • family_with_children • br
8
Pros:

Excelente custo benefício e café da manhã muito gostoso!

2026-08-22 • via Nuitee
J
JosiLene • family_with_children • br
10
Pros:

Muito bom, atendimento excelente

Cons:

O CAFÉ NA RECEPÇÃO ESTAVA ADOCADO🙁

2026-08-21 • via Nuitee
M
Maique • solo_traveller • br
10
2026-08-21 • via Nuitee
P
Patrícia • extended_group • br
10
Adoramos
Pros:

Tudo muito limpo.
Café da manhã ótimo

2026-08-21 • via Nuitee
F
Fabiano • solo_traveller • br
8
Media / Boa
Cons:

Academia em estado ruim.

2026-08-20 • via Nuitee
R
ROSANGELA • solo_traveller • br
7
2026-08-19 • via Nuitee
M
Mérop • solo_traveller • br
9
No geral foi bom.
Pros:

Tudo muito bom!

Cons:

Reservei quarto luxo, tinha fotos de banheira, mas não havia na realidade. E na realidade era um quarto simples!

2026-08-19 • via Nuitee
C
COIMBRA • solo_traveller • br
6
Razoável
Pros:

Apenas da localização devido a proximidade para o local onde fomos resolver um assunto.

Cons:

De não ter de forma bastante explícita a questão do pagamento de diárias de estacionamento, o que achei um absurdo, pois em outras hospedagens o estacionamento já faz parte. Sei que teria a opção do não pagamento, porém, teria que deixar meu carro na rua, o que não fiz; e
De o quarto não ter qualquer privacidade, em relação ao que se fala, pois tudo que os hóspedes ao lado falavam, era possível ouvir sem problema algum.

2026-08-18 • via Nuitee
A
André Luís • couple • br
8
Gostei da acomodação e do atendimento dos funcionários.
Pros:

Atendimento, limpeza e organização dos ambientes.

Cons:

Pagamento a parte pelo uso do estacionamento, pois esta condição não está clara na reserva.

2026-08-18 • via Nuitee
C
Carolina • extended_group • br
10
2026-08-18 • via Nuitee
P
Pedro Filipe • solo_traveller • br
6
Bem regular para 1 noite.
Pros:

O café da manhã estava bom.

Cons:

Ao acordar, o frigobar havia descongelado e molhou todo o quarto, inclusive estragou uma sobremesa que eu havia comprado mais cedo.
O barulho do andar de cima tb foi ponto negativo, além da intensa movimentação no corredor a partir das 5h com abre e fecha de porta.
A descarga do banheiro tb parecia estar “roubando” água todas vezes que vc acionava.

2026-08-17 • via Nuitee
F
Francisco • solo_traveller • br
10
2026-08-17 • via Nuitee
P
pessolato • solo_traveller • br
10
Hóspedes sem o mínimo de empatia
Pros:

Hotel e funcionários,, muito bom como sempre.

Cons:

Fiquei no térreo quarto 132, crianças chorando o tempo todo e gritando e falando nos corredores com adultos e batendo portas as 07;30 da manhã

2026-08-17 • via Nuitee
V
Vinicius • solo_traveller • br
5
Pode melhorar muito
Pros:

Café da manhã

Cons:

Cama e travesseiros desconfortáveis, o elevador parou comigo dentro, tomei o maior susto

2026-08-17 • via Nuitee
L
Luciano • extended_group • br
9
Ótimo custo-benefício
Pros:

.

Cons:

.

2026-08-17 • via Nuitee
M
Mozart • solo_traveller • br
10
2026-08-17 • via Nuitee
A
Ana Paula • solo_traveller • br
8
2026-08-16 • via Nuitee
T
Thieres • family_with_children • br
9
Pros:

Bom café da manhã.

Cons:

Hotel antigo.

2026-08-15 • via Nuitee