Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Localização
Café da manhã
Conforto
Cons:
Limpeza
Atendimento
Custo elevado

Categories

Cleanliness
7.63
Numerous mentions of poor cleanliness and maintenance throughout the reviews.
Service
8.6
While there were negative comments about reception service, other staff members were mentioned positively.
Location
8.64
Positive mentions regarding the hotel’s location and proximity to important sites.
Room Quality
7.59
Comments pointed out that some rooms need renovations and had issues like noise.
Amenities
8.42
Amenities like the pool and breakfast received positive feedback, although issues were mentioned.
Value for Money
7.58
Several comments indicated that the pricing was perceived as high relative to the experiences.
Food and Beverage
8.13
Breakfast was frequently mentioned as good, but there were comments on limited options for specific diets.
Overall Experience
8.2
Mixed experiences but overall satisfactory feedback from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:06

Property Description

Modern Accommodation with Amenities
Carlton Plaza São José dos Campos, located in the vibrant Jardim Paulista neighbourhood, offers modern accommodation with cable TV, work desk, and luxurious amenities. Some rooms even boast a cozy seating area and LCD TV for ultimate relaxation.

Dining and Leisure Options
Indulge in the authentic Mineira cuisine at Restaurant Ouro Preto or unwind with a refreshing drink at the hotel's stylish bar in the lobby. For recreation, take a dip in the outdoor swimming pool, hit the gym for a workout session, or simply relax by the poolside.

Convenient Location
Conveniently situated just 8 minutes by car from the airport, Carlton Plaza São José dos Campos is a short 20 minutes' walk to Centre Vale Shopping Mall and a quick 15-minute drive to Instituto Tecnológico de Aeronáutica.

Book your stay at Carlton Plaza São José dos Campos now for an unforgettable experience!

Important information:

Please note, guests must present the Booking.com’s confirmation voucher upon check-in. Reservations must contain the guest’s first and last name.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 10 per day.

Location

Guest Reviews

8.1
Based on 5059 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.42
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.2
A
Andreas • couple • de
3
Abgewohnt und unangenehm
Pros:

Der Preis ist ok, aber es gibt mindestens 2 schönere Hotels in Sao José do Campos die sich auf gleichem Preisniveau bewegen dafür sauber und nicht so abgewohnt sind

Cons:

Im Zimmer kein bzw. Kaum Wifi
Die Tür konnte von innen nicht abgeschlossen werden
Matratzen alt
Die Lage ist sehr unattraktiv
Keine frischen Säfte zum Frühstück
Nach dem Zimmerservice fehlten Handtücher und Bodentuch
Dreckiger Aufzug

Ich glaube das war’s…. Leider die schlechteste Unterkunft die ich in Brasilien bisher hatte

Personal ist noch da Beste am Hotel

2026-03-13 • via Nuitee
T
Thiago • couple • br
7
ATENDEU PARA O QUE PRECISAVA
Pros:

CAFÉ BOM, BOA LOCALIZAÇÃO

Cons:

TOALHAS COM CHEIRO E ASPECTO NÃO MUITO BOM

2026-03-12 • via Nuitee
A
ANDRÉIA • couple • br
9
Muito bom o custo-benefício. Atendimento excelente, café da manhã muito bom.
Pros:

Atendimento e disponibilidade dos colaboradores.

Cons:

Estrutura antiga no quarto.

2026-03-12 • via Nuitee
Érica • family_with_children • br
8
2026-03-12 • via Nuitee
A
Ademar • couple • br
8
boa
Pros:

localização, quarto

Cons:

restaurante, tentei jantar, mas não havia organização na sequencia de chegada dos hospedes, aguardei na mesa para ser atendido e demorou a aparecer uma atendente e essa simplesmente parou proximo a saida da cozinha onde juntaram varias pessoas que tinham "acabado de chegar ao restaurante" onde fizeram seus pedidos que ficaram a minha frente.
infelizmente tive que pegar o carro no estacionamento e ir comer no shopping próximo. como sugestão deveria ser feito o pedido SOMENTE NA MESA e observarem a ordem de chegada.

2026-03-11 • via Nuitee
R
Rodrigo • family_with_children • br
7
Pros:

Cama grande e confortável, café da manhã ótimo e funcionários atenciosos.

Cons:

A vista do quarto que fiquei era para uma parede.

2026-03-10 • via Nuitee
J
Jose • family_with_children • cl
8
Pros:

Buena ubicación

2026-03-10 • via Nuitee
W
Welingthon • family_with_children • br
10
2026-03-09 • via Nuitee
W
Welingthon • family_with_children • br
10
2026-03-09 • via Nuitee
R
Refundini • couple • br
9
2026-03-09 • via Nuitee
S
Santos • family_with_children • br
5
Não sei se voltaria a me hospedar.
Pros:

Localização, recepção café da manhã

Cons:

Limpeza do banheiro estava regular; box sujo, azulejos com bolor, toalha com odor, piso sujo, colchão ruim.

2026-03-09 • via Nuitee
C
Camila • couple • br
9
2026-03-09 • via Nuitee
A
Andrea • couple • br
10
2026-03-08 • via Nuitee
J
Jacqueline • family_with_children • br
8
Pros:

Boa estadia

Cons:

Instalações um pouco antigas, porém não interferiu em nada.

2026-03-08 • via Nuitee
Z
Zilda de Oliveira • family_with_children • br
8
8
Pros:

Localização e alimentação ótimas

Cons:

Os quartos não tem. Cheiro de limpeza

2026-03-08 • via Nuitee
M
Márcio • family_with_children • br
10
Pros:

Ótimo atendimento. Ótimo café da manhã.

2026-03-08 • via Nuitee
C
Cesar Nobrega • family_with_children • br
10
2026-03-08 • via Nuitee
P
Priscila • family_with_children • br
9
2026-03-06 • via Nuitee
R
Renato • couple • br
6
2026-03-06 • via Nuitee
M
Megumi • couple • br
8
Apropriado para turismo de negócios
Pros:

Custo razoável

Cons:

Instalações antiga

2026-03-06 • via Nuitee