Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Localização
Café da manhã
Conforto
Cons:
Limpeza
Atendimento
Custo elevado

Categories

Cleanliness
7.63
Numerous mentions of poor cleanliness and maintenance throughout the reviews.
Service
8.6
While there were negative comments about reception service, other staff members were mentioned positively.
Location
8.64
Positive mentions regarding the hotel’s location and proximity to important sites.
Room Quality
7.59
Comments pointed out that some rooms need renovations and had issues like noise.
Amenities
8.42
Amenities like the pool and breakfast received positive feedback, although issues were mentioned.
Value for Money
7.58
Several comments indicated that the pricing was perceived as high relative to the experiences.
Food and Beverage
8.13
Breakfast was frequently mentioned as good, but there were comments on limited options for specific diets.
Overall Experience
8.2
Mixed experiences but overall satisfactory feedback from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 17:06

Property Description

Modern Accommodation with Amenities
Carlton Plaza São José dos Campos, located in the vibrant Jardim Paulista neighbourhood, offers modern accommodation with cable TV, work desk, and luxurious amenities. Some rooms even boast a cozy seating area and LCD TV for ultimate relaxation.

Dining and Leisure Options
Indulge in the authentic Mineira cuisine at Restaurant Ouro Preto or unwind with a refreshing drink at the hotel's stylish bar in the lobby. For recreation, take a dip in the outdoor swimming pool, hit the gym for a workout session, or simply relax by the poolside.

Convenient Location
Conveniently situated just 8 minutes by car from the airport, Carlton Plaza São José dos Campos is a short 20 minutes' walk to Centre Vale Shopping Mall and a quick 15-minute drive to Instituto Tecnológico de Aeronáutica.

Book your stay at Carlton Plaza São José dos Campos now for an unforgettable experience!

Important information:

Please note, guests must present the Booking.com’s confirmation voucher upon check-in. Reservations must contain the guest’s first and last name.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs BRL 10 per day.

Location

Guest Reviews

8.1
Based on 5187 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 8.42
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.2
E
EDSON ANTONIO • couple • br
8
Recomendável.
2026-05-08 • via Nuitee
L
Lyssandra • solo_traveller • br
9
Pros:

A equipe foi educada, pronta para nos atender. O café da manhã é excelente.

Cons:

As cobertas estavam usadas e a limpeza de quarto deixou a desejar em relação às últimas vezes em que me hospedei no hotel.

2026-05-08 • via Nuitee
D
Dias Moreira • solo_traveller • br
1
Pros:

Localização

Cons:

Quase tudo.

2026-05-07 • via Nuitee
J
Jose • solo_traveller • br
6
Pros:

Limpeza

Cons:

Atendimento do checkin/ Checkout

2026-05-07 • via Nuitee
A
Ana Clara • solo_traveller • br
10
2026-05-06 • via Nuitee
L
Luiz • solo_traveller • br
9
Pros:

Excelente café da manhã e custo benefício

2026-05-05 • via Nuitee
A
Ana • solo_traveller • br
9
2026-05-04 • via Nuitee
M
Márcia Cristina Marcolino • family_with_children • br
9
Tduo muito bem organizado e funcionando muito bem!
Pros:

Adoramos o hotel , check in simples e rápido, fomos recepcionados pelo Lucas, com simpatia e cordialidade, hotel antigo, mas muito bem decorado. De bonus um restaurante que atende a lacarte para o jantar. Café da manhã muito bom, superaram nossas expectativas. Voltaria com certeza !

Cons:

Gostamos de tudo.

2026-05-04 • via Nuitee
C
Cláudia • couple • br
8
Atendeu nossa necessidade de forma agradável
Pros:

O quarto é espaçoso, no café da manhã serviram creme de queijo que consideramos uma opção saudável e o quarto tinha vista bonita

2026-05-04 • via Nuitee
A
Arthur • solo_traveller • br
9
Pros:

A Hospedagem foi incrível, irei recomendar para todos!

Cons:

O banheiro do meu quarto estava com um pequeno vazamento de água e também não achei tão bom ter que pagar o estacionamento pela hospedagem também.

2026-05-04 • via Nuitee
C
Carlos Eduardo Isidoro • solo_traveller • br
5
Razoável.
Pros:

Do quarto.

Cons:

Das instalações e recepção.

2026-05-04 • via Nuitee
R
Rebeca • solo_traveller • br
7
2026-05-03 • via Nuitee
G
Gabriel • solo_traveller • br
10
2026-05-03 • via Nuitee
K
katharinne • extended_group • br
10
2026-05-03 • via Nuitee
S
Silva • solo_traveller • br
10
Pros:

Gostei de quase tudo.

2026-05-03 • via Nuitee
L
Leonardo • couple • br
7
2026-05-02 • via Nuitee
A
Anelise • couple • br
8
Pros:

Tudo muito organizado

2026-05-02 • via Nuitee
N
Nathália • solo_traveller • br
10
Pros:

Localização e recepção

Cons:

Gostei de tudo

2026-05-02 • via Nuitee
C
CIBELE • solo_traveller • br
8
Entrada principal do hotel linda, mas os quartos necessitam de manutenção.
Pros:

Disposição da limpeza do quarto e atendimento da recepção.

Cons:

Do quarto, a cama foi confortável, mas as tomadas não ficam próximas da mesa de trabalho e da cama. O banheiro apresenta vazamentos após o uso do box ou da pia. O elevador antigo e de funcionamento lento. Vi a saída de emergência no andar em que estávamos, com o cadeado na porta. Tem uma trava de segurança do lado de dentro do quarto com uma recomendação, que devemos sempre usá-la para nossa segurança.

2026-05-02 • via Nuitee
V
VIRGILIO • family_with_children • br
6
2026-05-01 • via Nuitee