Candlewood Suites Jonesboro by IHG

Hotels
•
Candlewood Suites
7.1 (81 reviews)
2906 Kazi Street , Jonesboro , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location was acceptable
Hotel described as nice and clean
Free on-site laundry facility
Breakfast praised by one guest
Cons:
Staff unprofessional; entered rooms without knocking
Manager behavior criticized
Breakfast missing when advertised
AC unit leaked near bed, soaking socks/house shoes

Categories

Cleanliness
8
Guests noted the hotel was nice and clean overall, though one stay reported water leaking near the window/bed that soaked socks and house shoes.
Service
2
Multiple reports of very poor service: staff described as unprofessional, manager criticized, staff walked into rooms without knocking and used inappropriate language.
Location
8
Location described as 'ok' by a guest; treated as slightly above average given no major location complaints in the reviews.
Room Quality
6.5
Room generally acceptable but had issues: air conditioning unit leaking around it by the bed, which affected belongings.
Amenities
9
Positive mention of on-site laundry facility and it being free; no other amenity complaints recorded.
Value for Money
7.1
Standard quality for this hotel tier
Food and Beverage
8.5
Mixed reports: one guest said breakfast was missing despite being advertised; another called the breakfast 'awesome', overall leaning positive.
Overall Experience
7.7
Mixed overall: some guests enjoyed their stay and were pleased, while at least one guest had a notably negative experience due to staff behavior.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern Rooms with Kitchenettes
Experience comfort and convenience at Jonesboro Candlewood Suites with modern rooms featuring plush bedding and fully equipped kitchenettes.

Fitness and Business Facilities
Stay active at our fitness center or catch up on work at the business center, offering fax and photocopying services for your convenience.

Convenient Location
Located just 5 miles from Arkansas State University and Jonesboro city center, Candlewood Suites Jonesboro is the perfect choice for both business and leisure travelers.

Book now and enjoy a relaxing stay with us!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: JBR

Location

Guest Reviews

7.1
Based on 81 reviews
Cleanliness: 8
Service: 2
Location: 8
Room Quality: 6.5
Amenities: 9
Value for Money: 7.1
Food and Beverage: 8.5
Overall Experience: 7.7
D
Don • family_with_children • us
9
2026-10-26 • via Nuitee
S
Sheils • family_with_children • us
8
Pros:

Location was ok.
The hotel was nice and clean.
I really like having laundry facility on site and free!

Cons:

Not having breakfast as stated online.
The air conditioning unit was leaking around it and by the bed by the window
Socks and house shoes were soaked.

2026-08-04 • via Nuitee
J
Julie • family_with_children • us
2
Never again
Cons:

Staff was absolutely horrible, manager julia isn't professional and she let's her staff be the exact same way. VERY TACKY UNPROFESSIONALISM AND I PAID FOR IT. IM SO MAD STILL. STAFF KEPT WALKING IN ON OUR ROOM NO KNOCK JUST WALKED IN. WHEN I WENT TO COMPLAIN " VI" AN EMPLOYEE SAYS WELL ILL JUST REVOKE HER RESERVATION! THEY SAID THEY WANTED TO CLEAN THE ROOM AFTER 7 DAYS ITS THE POLICY BUT WE HAD ONLY BEEN THERE 3 DAYS AT THAT POINT. THEY ALL USE BAD LANGUAGE AT THE FRONT DESK. VERY UNPROFESSIONALISM

2026-07-06 • via Nuitee
J
Julie • solo_traveller • us
1
2026-06-13 • via Nuitee
A
Angie • family_with_children • us
10
I enjoyed my stay.
Pros:

The breakfast was awesome!

Cons:

I enjoyed my stay I was pleased with everything

2026-06-04 • via Nuitee
C
Claudine • family_with_children • bs
10
2026-05-10 • via Nuitee
R
robert • solo_traveller • us
9
Pros:

The room was spacious, bed was comfortable, big bathroom, full sized refrigerator and microwave. And very quiet.

Cons:

They were doing construction, but no one was there,

2026-04-20 • via Nuitee
D
Doni • couple • us
9
It was excellent
Pros:

No breakfast was available . The website indicates there is but I think they are doing renovations.

2026-04-05 • via Nuitee
J
James • solo_traveller • us
10
Great
Pros:

Everyone was very courteous and helpful

2026-03-27 • via Nuitee
P
Pam • couple • us
10
Softball grandparents
Pros:

Clean comfortable room with extra amenities like cook stove dishwasher & full size refrigerator which would be more helpful with a longer stay

Cons:

No complaints

2026-03-23 • via Nuitee
C
Chris • solo_traveller • us
9
very confortable and accomodating.
2026-03-12 • via Nuitee
L
Lisa • couple • us
9
2026-01-19 • via Nuitee
D
Davis • family_with_children • us
10
Pros:

Spacious and clean

Cons:

Loved it

2026-01-04 • via Nuitee
J
Johnny • family_with_children • us
9
2025-12-18 • via Nuitee
K
Kenna • family_with_children • us
9
Nice clean, quiet place to stay.
Pros:

Very nice and clean. Quiet place to lay out heads for the night.

Cons:

Price was a tad more than I would have liked to have paid for one night, but the suite was very nice.

2025-12-13 • via Nuitee
K
Karie
10
Pros:

They provided the rooms with the simplest things you wouldn't think to bring, like silverware ,plates and bowls. The room gave you the comfort of being at home. The staff were attentive, courteous, and informative. We would definitely recommend staying here!

2025-10-12 • via Nuitee
T
Tyler • family_with_children • us
1
2025-10-06 • via Nuitee
J
Jessica
4
Pros:

They have a faulty firearm system it started going off at 4am, waking everyone in the up. A lot checked out because of it. They didn’t not offer refunds or discount for the issue either. Over heard a worker telling the firefighters it happens all the time.

2025-10-06 • via Nuitee
S
Shelley • family_with_children • us
8
Pros:

Easy to get to our room,clean

Cons:

The fire alarm went off around 4 or 4:30

2025-10-05 • via Nuitee
C
Colleen • family_with_children • us
10
2025-09-29 • via Nuitee