InterContinental Sanya Resort by IHG

Hotels
•
IHG
8.2 (53 reviews)
No. 1 Zhouji Road, Jiyang District, Sanya, Hainan, 572000 , Sanya , CN
86-898-88618888

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Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Clean and comfy rooms
Good breakfast buffet
Cons:
Some rooms need renovation
Long wait times for service
Limited amenities like spa services

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.3
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.9
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 02:15

Property Description

Luxurious Spa and Recreation Options
Indulge in body treatments and facials at the full-service spa, or take a refreshing dip in one of the 4 outdoor swimming pools. Stay active at the fitness center to keep up with your wellness routine.

Culinary Delights and Nightlife
With 4 restaurants and 2 bars/lounges on-site, guests have plenty of dining options. Enjoy 24-hour room service for a cozy night in or socialize over drinks at the bars. Don't miss the buffet breakfast for a great start to your day.

Convenient Amenities for a Relaxing Stay
Stay connected with complimentary wireless internet access, and make use of the concierge services for a hassle-free experience. Business travelers will appreciate the business center and event facilities, while everyone can benefit from express check-out and dry cleaning services.

To book your stay at InterContinental Sanya Resort, an IHG Hotel, where luxury meets convenience and relaxation, visit our website now.

Important information:

  • The seasonal pool will be open from January 01 to December 31.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.2
Based on 53 reviews
Cleanliness: 8
Service: 8.3
Location: 8.3
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
P
Pavel • family
8
Pros:

The hotel is exactly what one would expect from a non-top-tier IHG property, reasonably priced, clean and not noisy. Dining options are kind of limited, the menu at both restaurants is the same every day with very small variation for the breakfast buffet. Air conditioning in the rooms is top notch - no noise at all, air movement is barely noticeable thanks to oversize vents, the temperature is very even throughout the suite - it was super nice to enter the room from the humid heat outside. Bathrooms are large and well-ventilated.
Larger, nicer suites with room-size patios are in the building that is not wheelchair accessible - both levels are accessed only by a flight of stairs. The rest of the hotel has elevators and ramps everywhere. Staff always rushes to help.
Tiles around the pool need maintenance, some of them wobble too much.
If you want to go to town, you'll need a ride. Rides are available, but not from western ride sharing services, and there aren't many dining options within a short walking distance.

The hotel is on the shore, but the beach if very small, right in front of the hotel there's a protected coral reef, so swimming is limited to a small sandy area, that is clean and well-maintained. The sand may feel a little rough for bare feet because of tiny bits of seashells, but that is natural; wear flip-flops and you'll enjoy it. You'll find better than average flip-flops in the closet in your room.

Most power outlets in the room are UK 3-prong style

2025-05-26 • via Nuitee
V
Verified traveler
6
Pros:

Siempre que me hospedo en la cadena de hoteles Raffles la atención es exquisita hay variedad de comida internacional, aquí solo comida asiática es la primera vez que en un hotel Raffles no hay variedad de comida, las pocas personas que hablaban inglés no se les entendía.

2025-05-06 • via Nuitee
B
Bielka
8
Pros:

Hotel bonito y playa muy limpia

2025-05-05 • via Nuitee
M
michel • partner
10
Pros:

Très bel hotel sauf la plage beaucoup de pierres dans le sable

2024-02-29 • via Nuitee
D
Donghyun
2
Pros:

10 check-in counter and only 1 staff is working for guests

2023-11-30 • via Nuitee
P
Patrick
10
Away from the hustle and bustle
Pros:

There for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break

2023-03-20 • via Nuitee
D
david
8
Nice Hotel
Pros:

Nice Hotel with good facilities. Would stay again.

2021-12-13 • via Nuitee
V
Verified traveler
8
만족스런 가족여행
Pros:

세월의 흔적이 느껴지긴 했지만 자연친화적으로 잘 관리된 깨끗한 숙소였어요

2021-08-13 • via Nuitee
S
SIU WAH MIMIE
8
Attire
Pros:

Everything was good. Just wished they know that this is a tropical resort n accept sarong as a form of dress. When they told me to get dressed properly in the club after a swim I found that horrendous!

2021-08-06 • via Nuitee
Z
Zhangtian
8
Pros:

老牌的五星级酒店，设施略显陈旧，房间里的潮味有点重，可能因为在水边所以湿度比较大，房门的电子锁也出现了电池没电刷不开卡的情况，但服务员很快给解决了。早餐很好，服务也不错，性价比还是高的，推荐。

2021-06-18 • via Nuitee
Y
Yau Kwong
6
Pros:

Check in 無房要等到三点多. 入住時申請late check out 說可以到二点, 到走那天又說只能到一點,
餐廳食物水準很一般

2021-06-02 • via Nuitee
V
Verified traveler
10
Love it
Pros:

Very nice service and best food

2021-04-11 • via Nuitee
V
Verified traveler • partner
10
Pros:

Nice getaway from the city! Everything was as expected

2021-04-09 • via Nuitee
V
Verified traveler • family
8
Pros:

Excellent location, staff very motivated, friendly and helpful. Facilities very clean and best conditioned. Furniture in our room might need an update.

2021-01-01 • via Nuitee
N
Nan
10
Pros:

Great shower design

2020-11-22 • via Nuitee
C
chi ming
4
Horrible service
Pros:

there was a lack of staff working in the resort overall. there wasnt anyone at the beach to serve towels and drinks, we even need to clean up the glasses ourselves. concierge staffs not offering help on calling cabs or asking what our needs but chatting on their own. staffs in general were not proactively helpful - only direct you to here and there for service instead of helping/serving you. spa was great though. excellent service especially my spaist, Mary.

2020-10-11 • via Nuitee
A
Andrew
10
Total Relaxation
Pros:

A wonderful hotel with great access to the beach. Staff are superb and Terrance did his utmost to make me have an enjoyable stay upon check in. The only thing that would be nicer is if they had more space near the beach front in the resort for the sea breeze where the palm trees don't block the sun.

2020-08-27 • via Nuitee
M
Moses
8
Stay at your own risk.
Pros:

Check in was a total nightmare. Booked 2 rooms and checked in at 1230pm and was told room will be ready at 3pm which is understandable. Returned at 3pm, got keys to 1 room and was told they’ll call me when the other room is ready. At 6pm when I returned to check because no call was made to me; they told me the other room was ready. All the guy at the front desk did was just blame the back office as if it wasn’t his problem.

2020-08-25 • via Nuitee
V
Verified traveler
10
We all love it.
Pros:

Wonderful stay,and wonder room.And amazing service

2020-07-08 • via Nuitee
K
KANG
10
Pros:

Good !!!!!!!!!

2020-01-29 • via Nuitee