Novotel Brisbane Airport

Hotels
Novotel
8.4 (6067 reviews)
6-8 The Circuit, Brisbane Airport , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
High parking fees

Categories

Cleanliness
6.43
Some reviews mention the room was not cleaned properly upon check-in.
Service
9.4
Multiple reviews highlighted friendly and helpful staff.
Location
8.94
Good location close to the airport with various amenities nearby.
Room Quality
8.39
Generally well-received, though some issues like broken windows were noted.
Amenities
8.42
Facilities were satisfactory, with some concerns about missing amenities.
Value for Money
7.88
Some reviews indicated dissatisfaction with cost versus cleanliness.
Food and Beverage
8.93
Positive remarks about the restaurant and breakfast options.
Overall Experience
8.8
Generally positive stays, with some issues but mostly happy customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Modern Accommodation and Dining Experience
Experience stylish and tastefully decorated rooms equipped with all the modern amenities you need for a comfortable stay. Indulge in modern Australian cuisine at Catalina Restaurant and Bar, complemented by a stylish bar and lounge area.

Convenient Facilities and Services
Enjoy the convenience of 24-hour reception, free internet access with Apple computers in the lobby, and a massage service for ultimate relaxation. Stay active at the fitness centre, unwind in the sauna, or relax on the rooftop terrace overlooking the airport.

Prime Location and Nearby Attractions
Located within the Brisbane Airport precinct, our hotel is adjacent to the popular Direct Factory Outlets (DFO) Shopping Centre. Explore nearby attractions such as the Brisbane Entertainment Centre and Portside Wharf, just a short drive away.

Book your stay at Novotel Brisbane Airport for a seamless blend of modern comfort and convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests should note photo identification is required on check in. Please note the swimming pool is currently closed due to refurbishment and maintenance of the pool area. The hotel also has a paid shuttle service which operates on a scheduled loop service and stops at the Domestic and International Terminals. Please contact reception for pricing and hours of operation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 6067 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
S
Sandra couple gb
9
Clean comfortable & good proximity to airport
Pros:

Very nice room & bathroom. Clean & comfortable.
Great location near the airport with a good shuttle bus to either terminal

2026-03-08 via Nuitee
L
Leanne family_with_children au
10
Pros:

Easy check in and out. Great breakfast.

Cons:

All good

2026-03-07 via Nuitee
N
Nyree family_with_children fk
6
Convenient for airport and lovely staff, but very poor WiFi reception throughout.
Pros:

Friendly, helpful staff. Great location. Good food in the bar and restaurant. Nice clean, comfortable room with everything that we could need.

Cons:

WiFi non existent unless you were on the ground floor. Impossible to connect in our room on floor 2. Iron seemed to get very hot when first switched on and burned a hole in my top :( Bathroom floor very slippery if water got on it.

2026-03-07 via Nuitee
J
Judd family_with_children au
8
2026-03-07 via Nuitee
A
Alicia family_with_children au
7
2026-03-07 via Nuitee
E
Elisa couple fr
10
2026-03-07 via Nuitee
R
Rick couple au
10
Brilliant
Pros:

It was a lovely place to stay again

Cons:

That they didnt have thecruise shuttle running

2026-03-07 via Nuitee
N
Nicole couple au
6
2026-03-07 via Nuitee
M
Marion couple au
10
2026-03-07 via Nuitee
S
Stephen solo_traveller au
10
2026-03-06 via Nuitee
H
Helen couple au
10
For a quick overnight stay between travel legs it was perfect.
Pros:

Close to airport & highway. Had a restaurant so didn’t have to go looking for food. Huge comfy bed & great shower.

Cons:

Parking was a little confusing.

2026-03-06 via Nuitee
R
Reginald family_with_children au
5
2026-03-06 via Nuitee
H
halstead couple au
10
Pros:

Room, bed and the view

Cons:

Nothing

2026-03-06 via Nuitee
T
Tamara family_with_children au
10
2026-03-05 via Nuitee
S
Sunny Coast Australia solo_traveller au
9
2026-03-05 via Nuitee
J
Janice couple au
7
2026-03-05 via Nuitee
C
Claudia couple au
10
2026-03-05 via Nuitee
K
Kylie couple au
9
Satisfied
Pros:

Convenient

2026-03-05 via Nuitee
J
Jenny family_with_children nz
10
Pros:

Convenient for airport stay and shopping next door incl supermarket

2026-03-05 via Nuitee
J
Jarrad couple au
7
Nice hotel, good location.
Pros:

Location and cleanliness of room

Cons:

Didn't appreciate the early morning phone call to let us know that the airport transfer wanted to leave early and that everyone was waiting for us, even though the time was given to us the day before and was 20 mins before departure.
The transfer driver was in a rush a threw our luggage in the back of the trailer, which fell out and broke our suitcases.

2026-03-05 via Nuitee