Novotel Brisbane Airport

Hotels
Novotel
8.4 (6640 reviews)
6-8 The Circuit, Brisbane Airport , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Unclean rooms
High parking fees

Categories

Cleanliness
6.43
Some reviews mention the room was not cleaned properly upon check-in.
Service
9.4
Multiple reviews highlighted friendly and helpful staff.
Location
8.94
Good location close to the airport with various amenities nearby.
Room Quality
8.39
Generally well-received, though some issues like broken windows were noted.
Amenities
8.42
Facilities were satisfactory, with some concerns about missing amenities.
Value for Money
7.88
Some reviews indicated dissatisfaction with cost versus cleanliness.
Food and Beverage
8.93
Positive remarks about the restaurant and breakfast options.
Overall Experience
8.8
Generally positive stays, with some issues but mostly happy customers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Modern Accommodation and Dining Experience
Experience stylish and tastefully decorated rooms equipped with all the modern amenities you need for a comfortable stay. Indulge in modern Australian cuisine at Catalina Restaurant and Bar, complemented by a stylish bar and lounge area.

Convenient Facilities and Services
Enjoy the convenience of 24-hour reception, free internet access with Apple computers in the lobby, and a massage service for ultimate relaxation. Stay active at the fitness centre, unwind in the sauna, or relax on the rooftop terrace overlooking the airport.

Prime Location and Nearby Attractions
Located within the Brisbane Airport precinct, our hotel is adjacent to the popular Direct Factory Outlets (DFO) Shopping Centre. Explore nearby attractions such as the Brisbane Entertainment Centre and Portside Wharf, just a short drive away.

Book your stay at Novotel Brisbane Airport for a seamless blend of modern comfort and convenience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests should note photo identification is required on check in. Please note the swimming pool is currently closed due to refurbishment and maintenance of the pool area. The hotel also has a paid shuttle service which operates on a scheduled loop service and stops at the Domestic and International Terminals. Please contact reception for pricing and hours of operation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 6640 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 8.93
Overall Experience: 8.8
F
Fiona solo_traveller au
8
Pros:

Rooms well appointed. Staff very efficient.

Cons:

No microwave in room. No biscuits for coffee. Advertisers mini bar but not in room. Need to order via app and bought to your room.

2026-06-19 via Nuitee
R
Roslyn couple au
9
2026-06-19 via Nuitee
I
Ivy couple au
10
Pros:

Location was excellent, so close to Woolworths and DFO. Toiletries were nice and towels fluffy. Room was spacious with a very spacious bathroom.

2026-06-19 via Nuitee
R
Rebekah family_with_children au
10
2026-06-18 via Nuitee
A
Anthony solo_traveller au
8
2026-06-18 via Nuitee
A
Allwood couple au
8
2026-06-17 via Nuitee
J
Jacynta family_with_children au
8
2026-06-17 via Nuitee
T
Tess couple au
8
The rooms were clean, comfortable and very quiet. Restaurant available for dinner and breakfast.
Pros:

Location was very good for us. Just across the road from the DFO, a supermarket and eateries.
Also you could pay $9 ea. for a shuttle bus to the airport terminals.

Cons:

They couldn’t pour a decent beer. Ours arrived very flat.
The cost of the shuttle bus should be free from the Hotel or at least partly subsidised.

2026-06-17 via Nuitee
R
Roy couple au
8
2026-06-17 via Nuitee
D
Daniel family_with_children sb
10
2026-06-17 via Nuitee
P
Petania solo_traveller au
10
Pros:

Everything

Cons:

Nothing

2026-06-17 via Nuitee
S
Sue solo_traveller au
8
Comfortable
Pros:

Close to international airport

Cons:

N/a

2026-06-16 via Nuitee
J
Jenny solo_traveller au
10
2026-06-16 via Nuitee
P
Peter solo_traveller nz
10
Pros:

Location, friendly and helpful staff. Good restaurant

2026-06-16 via Nuitee
R
Rhea family_with_children au
9
Great location when coming in to Brisbane late
Pros:

Close to the airport

Cons:

Everything was good

2026-06-16 via Nuitee
G
Gari couple au
7
Ok
Pros:

Clean, good facilities, good breakfast. Desk staff were very pleasant

Cons:

Location is 4.5 km from terminal

2026-06-15 via Nuitee
L
laurence solo_traveller us
8
2026-06-15 via Nuitee
T
tony couple au
7
2026-06-15 via Nuitee
J
Jennifer solo_traveller au
10
I have stayed here many times and it is always a pleasure.
Pros:

Everything. The room was newly refurbished to perfection. The bathroom was especially fantastic. The location and service excellent. The restaurant was great.

Cons:

It would be nice if it was a little less expensive.

2026-06-15 via Nuitee
C
Christine couple au
9
So relaxing after a long flight with nice staff and a great breakfast too.
Pros:

Lovely room and really comfortable bed. Great breakfast.

Cons:

Shame the room service menu is quite limited. We were starving at 2am due to get lag. There wasn’t much choice.

2026-06-14 via Nuitee