Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great facilities for families
Cons:
Steep access for some guests
Higher restaurant prices

Categories

Cleanliness
9.68
Rooms were large, comfortable, and cleaned well.
Service
10
Staff were exceptionally attentive, friendly, and went out of their way to assist guests.
Location
9.68
Good location close to beaches, but some might find the steepness challenging.
Room Quality
9.68
Rooms were spacious and well-maintained, though some described them as a bit dated.
Amenities
9.68
Great amenities for families including pools and child-friendly spaces.
Value for Money
10
Hotel is considered worth the price, especially for families.
Food and Beverage
9.68
Food options were diverse and received positive remarks, though some noted high restaurant prices.
Overall Experience
10
Guests consistently described their stay as comfortable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:50

Property Description

Luxurious Accommodation with Stunning Views
Novotel Phuket Kata Avista Resort and Spa offers spacious rooms with balconies or terraces overlooking the sea, pool, or garden. Unwind with a DVD player and flat-screen TV in stylish rooms with picturesque views.

Relaxing Spa and Family-Friendly Amenities
Indulge in massages at InBalance Spa, take a dip in the pool, or let kids enjoy the Kids area. For adventure seekers, hiking and beach activities await. Families can bond over the water slide and splash pad on-site.

Diverse Dining Options and Convenient Location
Savor fresh seafood and international cuisine at En Vogue, complemented by an extensive beverage list. Room service and breakfast buffet cater to your needs. Just a short walk from Kata Beach, with shopping and entertainment areas nearby. Book now for an unforgettable stay!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.
Shuttle bus to Kata beach available as per the schedule

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1279 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
M
Meander55335496502 • Couples
10
Excellent experience
Pros:

Excellent experience, good and warm welcome by Vee, May ,Bam. They upgraded the room and gave many benefits

2026-06-06 • via Tripadvisor
A
aseel • solo_traveller • sa
8
2026-06-06 • via Nuitee
S
Santanu • solo_traveller • in
8
Pros:

Nice rooms , good dinner

Cons:

Some staff's were rude at the reception desk .

2026-06-06 • via Nuitee
K
Kapil • solo_traveller • in
7
Hilly
Pros:

Children friendly

Cons:

Accessible to beach ,but as hotel is located on a hill it's difficult to commute by walk

2026-06-06 • via Nuitee
M
Melody • couple • au
9
Pros:

Really nice hotel & the front lobby staff were so friendly ! We had a small issue with our room & the front reception helped us very quickly - we appreciated that a lot! 🙏🏼

2026-06-04 • via Nuitee
S
Shi Ee • solo_traveller • my
10
Kids friendly hotel
Pros:

kids club, kids indoor playground

Cons:

Nothing

2026-06-04 • via Nuitee
C
Coolhealth • Friends getaway • Kota Kinabalu, Kota Kinabalu District, West Coast Division, Sabah
10
A little way out but rewarding welcome and excellent hospitality by a well trained and motivated team
Pros:

A very warm welcome in the midst of heavy rains and winds in rather well laid out building. The staff are particularly accommodating and clearly explained the facilities and services at check in.

Breakfast was a smorgasbord of western, Thai and Indian Delights with an excellent and well signed vegetarian dishes.

The rather persistent monsoon necessitated meals in the airy restaurant - and this was rewarded with speedy and courteous service.
Although a limited menu showcasing the aforementioned cuisines. The selection would satisfy most and all the dishes we ordered were excellent.

We wish to congratulate the General manager Khun Massimo who was seen helping to clear the wet pathways in the storm when we arrived.

His team deserves full accolades for keeping a tight ship with rather adverse conditions.
Standing out are Khun Din at the restaurant and

Khun Grace who was most solicitous and who remembered and followed up with our requests

Thank you and we will visit again

2026-06-03 • via Tripadvisor
S
stephenmV6999AG • Family
8
An unmatched 5 star luxury. Best things to happen in 2026
Pros:

Every thing was amazing. Good hotel with GREAT staff and thats what makes the difference
Special shout out to TAE (little ocean kids club)
She made my daughter feel special. Paid attention to every detail and ensured she had the time of her life
Guitar, cartoon and Din at the restaurant ensured we were fill till our hearts content
Always smiling always happy ensured we never had a dull moment
Not forgetting BP at the kids play area
Amazing staff and the best asset any organization could have
This was my 2nd visit here and rest assured ill be coming back for more
Keep up the great work
Cheers

2026-06-01 • via Tripadvisor
S
Simge • extended_group • tr
9
Pros:

Havuz, restoran, oda genişliği. Kahvaltı çeşitliliği. Çalışanlar.

2026-06-01 • via Nuitee
J
jean Charles • solo_traveller • re
7
2026-06-01 • via Nuitee
T
Tang • solo_traveller • my
8
Very memorable n enjoyable
Pros:

The friendly helpful staffs

Cons:

No movie channels n damp moist room flooring lacking direct full seaview

2026-05-31 • via Nuitee
P
Pinnock • family_with_children • gb
10
Amazing
Pros:

The decor and especially the lighting through the entire building was phenomenal

Cons:

That I had to leave

2026-05-30 • via Nuitee
O
Odyssey30233032016 • Family
10
Warm welcome with love
Pros:

Ohh we were so tired afyer travelling but they welcome us with a nice welcome drink, checkin was smooth n fast all the staff members are so friendly...VEE was sweet n jolly and MAY and BAM They all gave us such a warm welcome ...happy to be here😀

2026-05-29 • via Tripadvisor
N
N7416EZ_ • Family
10
Great family hotel
Pros:

Great family hotel, great location. Value for your money. Big family room, lots of kids activities. Kids enjoyed kids club, Tae who works there is very attentive and take great care of the kids. They loved it. Thank you so much

2026-05-28 • via Tripadvisor
P
philrD7472QK • Couples
10
A great hotel with terrific staff
Pros:

The staff we're extremely accommodating and friendly. The location was very central. Food was fresh and delicious.

2026-05-27 • via Tripadvisor
I
imanm413 • Family
10
Service That Goes Above and Beyond
Pros:

An excellent stay overall! The staff were incredibly accommodating and professional throughout. The reception team went above and beyond by upgrading both of our rooms to family rooms to comfortably fit our four children, which we truly appreciated.
A special mention to the housekeeping team who beautifully decorated our room and surprised us with a complimentary cake to celebrate our 15th wedding anniversary ,A truly thoughtful and memorable touch.
The only minor drawback was a slight musty smell in the rooms, which is understandable given Thailand's high humidity this time of year, and not something the hotel can easily control.
Would highly recommend and hope to return!

2026-05-27 • via Tripadvisor
S
Shabani • solo_traveller • gb
5
Not what we expected
Pros:

It was not what we expected. I am glad we stayed only 1 night here. The room was big and welcoming and the view was great. We were upgraded by the lovely lady at the reception and we want to thank her.

Cons:

It was like a maze going to the room, ch again lifts and changing buildings. The place was not great. The room was beautiful but the Aircon was hard to understand how it worked so we turned it off and on as it was very cold in the room...
We booked the half board option and was disappointed not to have much choice but a starter and a main course. We were expecting a buffet kind of thing..
Lucky we had our own car as the hotel is high up so to get to the beach you need to get the free shuttle...
We didn't like it so I wouldn't recommend it.

2026-05-27 • via Nuitee
M
Massimo • solo_traveller • it
9
2026-05-26 • via Nuitee
D
Dreamer09736364353 • Couples
8
Lovely hotel but not 5*
Pros:

We have just returned from our lovely holiday in Thailand. We stayed at the Novatel kata beach for 6 nights.
The staff is so friendly and can’t do enough to make your stay more comfortable. Breakfast had a large variety to choose from.
However I would not say it’s a 5* hotel, even though the rooms were clean the furniture looks tired. I felt some kind of evening entertainment would have been nice. Be warned about the steep hill.!!
Overall we did have a lovely holiday :)

2026-05-25 • via Tripadvisor
C
Coulibaly • solo_traveller • fr
10
2026-05-25 • via Nuitee