Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great facilities for families
Cons:
Steep access for some guests
Higher restaurant prices

Categories

Cleanliness
9.68
Rooms were large, comfortable, and cleaned well.
Service
10
Staff were exceptionally attentive, friendly, and went out of their way to assist guests.
Location
9.68
Good location close to beaches, but some might find the steepness challenging.
Room Quality
9.68
Rooms were spacious and well-maintained, though some described them as a bit dated.
Amenities
9.68
Great amenities for families including pools and child-friendly spaces.
Value for Money
10
Hotel is considered worth the price, especially for families.
Food and Beverage
9.68
Food options were diverse and received positive remarks, though some noted high restaurant prices.
Overall Experience
10
Guests consistently described their stay as comfortable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 21:50

Property Description

Luxurious Accommodation with Stunning Views
Novotel Phuket Kata Avista Resort and Spa offers spacious rooms with balconies or terraces overlooking the sea, pool, or garden. Unwind with a DVD player and flat-screen TV in stylish rooms with picturesque views.

Relaxing Spa and Family-Friendly Amenities
Indulge in massages at InBalance Spa, take a dip in the pool, or let kids enjoy the Kids area. For adventure seekers, hiking and beach activities await. Families can bond over the water slide and splash pad on-site.

Diverse Dining Options and Convenient Location
Savor fresh seafood and international cuisine at En Vogue, complemented by an extensive beverage list. Room service and breakfast buffet cater to your needs. Just a short walk from Kata Beach, with shopping and entertainment areas nearby. Book now for an unforgettable stay!

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.
Shuttle bus to Kata beach available as per the schedule

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 1104 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
O
Oxana • family_with_children • ru
8
Красиво, ориентация на детский отдых.
Pros:

Красивый отель, вкусные завтраки. Приятные комплименты при заселении (скидки, коктейли и тд).
В бассейне есть бар с музыкой.
В номере комфортно. Классный балкончик с креслами.
Вода, чай-кофе все пополняется. Есть халаты, а тапочки почему-то принесли только в последний день, но они такие мягкие.

Cons:

Очень шумно в номере с видом на бассейн. Мало лежаков, трудно найти свободный днем.
Очень крутой подъем к отелю, но есть трансфер до пляжа каждые 30 минут.
Много детей, это наверно хорошо, но мы без деток, поэтому нам шумно ))

2026-03-12 • via Nuitee
בת • family_with_children • il
1
2026-03-11 • via Nuitee
S
Sacha • couple • ch
10
2026-03-10 • via Nuitee
T
Therese • family_with_children • se
8
2026-03-09 • via Nuitee
V
Vivek • family_with_children • in
8
Overall a lovely time.
Pros:

Spacious rooms, courteous staff and helpful.

Cons:

The location on the hill and the food. Food can be much much better.

2026-03-09 • via Nuitee
S
Sandra • extended_group • be
8
2026-03-08 • via Nuitee
M
Massimiliano • family_with_children • it
7
Bello
Pros:

Piscina e hotel in generale

Cons:

Problemi con rifacimento stanze

2026-03-07 • via Nuitee
L
luca • family_with_children • it
7
Pros:

Cordialità dello staff, ci hanno permesso di usufruire della doccia prima di ripartire nonostante avessimo lasciato la camera alle 10
Baby club curato e pulito e prima ora gratuita

Cons:

La posizione è davvero scomoda per chi ha bambini con passeggino, la salita è davvero noiosa e il servizio navetta è finalizzato solo alla spiaggia ( quella sotto l’albergo è proprio dove sfocia un botro maleodorante ) l’acqua non è il massimo in quel punto ma se ci si sposta non è male
Sarebbe utile effettuare navettaggio anche dopo le ore 19 fino alle 23 altrimenti se non vuoi andare a piedi devi per forza prendere il taxi
Le camere con vista mare come la nostra hanno una vista lontana, non vale forse il supplemento.

2026-03-06 • via Nuitee
S
Sonia • family_with_children • il
8
מלון טוב לזוגות ללא ילדים.
Pros:

הצוות מקסים ביותר! ממש כל מי שפגשנו!
החדרים מרווחים מאד
האוכל טעים

Cons:

המיקום על גבעה מאד תלולה. קראנו על זה גם בביקורות אבל זה יותר קשוח ממה שדמיינו.
אם אתם ללא ילדים- זה פחות קריטי. אבל אנחנו היינו עם תינוקת וזה מאד מאד הגביל אותנו.

2026-03-03 • via Nuitee
D
Dalgic • family_with_children • nl
9
Nice relaxing hotel, close to Kata beach and centre.
Pros:

Proximity to the Kata beach and centre is very good. Room was clean with a nice balcony. Staff is amazing, helpful and responsive. Pools and restaurants are really nice, kids loved it.

Cons:

Hotel is located on a hill top, it could be challenging to go back to the hotel without using the shuttle service.

2026-03-03 • via Nuitee
C
Caroline • family_with_children • fr
8
Super séjour en famille
Pros:

L’hôtel est agréable , chambre propre , belle vue . Tout est fait pour que les enfants passent un bon séjour ! La piscine et le parc intérieur sont supers ! La piscine d’en haut est top aussi

Cons:

Il est en haut d’une colline.le système de navette est très pratique et ça ne manque pas de tuk tuk mais à hauteur de mer ça aurait été parfait

2026-03-02 • via Nuitee
8
844jatinj • Couples
10
Very nice.
Pros:

The experience we had was amazing the gentleman named DEN helped us a lot
Novotel has best staff.

2026-02-26 • via Tripadvisor
D
Dafna • family_with_children • il
8
2026-02-26 • via Nuitee
A
Antti • couple • fi
10
Oli huomioitu olo henkilökunnan puolesta.
Pros:

Aamiainen oli erinomainen. Sijainti oli keskeisellä paikalla Katan ja Karonin välissä. Kuljetus puolen tunnin välein Kata beachille ja takaisin oli hyvä. Henkilökunta auttavaista ja ystävällistä.

Cons:

Uima-allas alueella liian vähän aurinkotuoleja. Ne olivat usein varattuja jo aamusta, vaikka ne eivät olleet pitkään aikaan käytössä.

2026-02-26 • via Nuitee
A
Arodriguesa • Couples • Lisbon, Lisbon District, Central Portugal
10
Beautifull, cozy and quite
Pros:

Beautifull and quite hotel, great for coples and family.
Very supportive staff, thank you Den, Meli and Yok.

2026-02-25 • via Tripadvisor
S
sashal594 • Solo travel • Romania
10
Good Stay
Pros:

I stay 3 days at Novotel and it was very amazing. Room very clean and comfortable. Everything make us feel welcome.

Special thank to Den, he very kind and helpful. Always smile and help us with everything. Because of him our stay more nice. I will come back again for sure.

2026-02-25 • via Tripadvisor
M
Marko • family_with_children • si
9
2026-02-25 • via Nuitee
M
mikhaik2026 • Family
10
Wonderful Hotel
Pros:

We had a wonderful stay at this hotel.We spent 2 nights and it was amazing.What impressed me the most was the staffs especially Meli in the front desk. She was very kind and helpful and always ready to help.They all were very amazing.This hotel is perfect for the family.They have so many activities for the kids, they also have a splash pad where my kids enjoyed a lot.

2026-02-24 • via Tripadvisor
7
789nadjak • Family
10
Good Ztaff
Pros:

We stay this hotel for few days and overall very good experience. Room is clean and bed very comfortable. Location is top of the hill so 🙂

Staff Den help me he very kind and explain everything clearly. He also help me when I have some question. Thank you Staff Den and team 😊

2026-02-24 • via Tripadvisor
D
D6541VOcarlosg • Family
10
Yok and Den!
Pros:

Smooth check-out with Yok and Den! We truly enjoyed our stay as everything was wonderful. Special thanks to Den for the kind and helpful assistance. Room is nice too!❤️

2026-02-23 • via Tripadvisor