City Express Plus by Marriott Ciudad de México Reforma El Ángel

Hotels
•
City Express
8.1 (594 reviews)
Av Paseo de la Reforma 334 , Mexico City , MX
+52 55 5228 7800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dirty water and room conditions.
Service
6.9
Numerous complaints about rude staff and poor service quality noted.
Location
9.94
Consistently praised for its excellent location and proximity to transportation and attractions.
Room Quality
7.89
Mixed sentiments; issues with comfort and maintenance were reported.
Amenities
8.42
Amenities were generally acceptable, though limited options were discussed.
Value for Money
8.38
Neutral sentiment; some expected more based on price.
Food and Beverage
7.43
Criticism of food quality and limited breakfast options reported.
Overall Experience
8.4
Overall positive experience but significant issues reported related to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Modern Hotel on Paseo de la Reforma Avenue:
Located on Mexico City's iconic Paseo de la Reforma Avenue, City Express Plus Reforma El Angel offers a convenient and stylish stay for travelers.

Gym and Stylish Rooms:
Stay fit during your travels with the hotel's gym facilities, and unwind in the chic rooms featuring modern blue and white décor. Enjoy amenities like free Wi-Fi, flat-screen TVs, and comfortable bedding for a relaxing stay.

Convenient Location:
With a central location just a 20-minute walk from Auditorio Metro Station and a 30-minute drive from Benito Juarez Airport, exploring Mexico City is easy from City Express Plus Reforma El Angel.

Book your stay now at City Express Plus Reforma El Angel for a perfect blend of comfort and convenience.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that the hotel can accommodate one dog weighing up to 15 kg. Guests wishing to bring a dog should contact the property in advance and follow up the guidelines provided by the hotel during the stay. Extra charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.1
Based on 594 reviews
Cleanliness: 7.43
Service: 6.9
Location: 9.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
F
Francisco • family_with_children • mx
10
2026-10-23 • via Nuitee
C
Carmona • family_with_children • mx
9
2026-10-23 • via Nuitee
P
perera • couple • us
8
Overall it was very good and staff was polite and helpful
Pros:

Very clean and the location

Cons:

The breakfast- they should have served eggs.

2026-10-23 • via Nuitee
J
Jim • solo_traveller • us
9
Pros:

Very good business location

2026-10-20 • via Nuitee
P
Paula • couple • br
8
Excelente localização e limpeza impecável, mas café da manhã muito limitado
Pros:

Localização Impecável: O hotel fica exatamente em frente ao monumento El Ángel de la Independencia. É uma localização estratégica perfeita para quem quer explorar os principais pontos turísticos da Cidade do México durante o dia e aproveitar bares e restaurantes badalados à noite walking/de fácil acesso.

Limpeza e Conservação: O quarto é muito limpo, bem conservado e com a arrumação impecável todos os dias. Um detalhe importante e atencioso: a equipe de limpeza deixa garrafas de água filtrada diariamente no quarto, algo fundamental, pois o clima da Cidade do México é bastante seco.

Infraestrutura: A estrutura geral do hotel é excelente. O restaurante funciona até as 22h, o que traz muita praticidade para quem chega cansado dos passeios e prefere jantar ou fazer um lanche no próprio hotel.

Cons:

Café da Manhã: Fizemos a reserva com café da manhã incluído, mas foi o único ponto em que eu e meu marido nos decepcionamos. As opções são bem restritas e repetitivas. Para estadias de mais de 2 dias, acaba ficando enjoativo. Não há pratos quentes básicos (como ovos mexidos) no buffet. As opções se resumem a: café, leite, iogurte e suco; 2 tipos de pão de forma e alguns pães embalados (que acabam rápido); frios (queijo amarelo, queijo branco e presunto); cereal tipo Sucrilhos; e mamão, melão e melancia.

2026-10-19 • via Nuitee
M
Marleidis • family_with_children • co
10
Excelente ubicación!! Muy buen servicio
Pros:

Excelente ubicación, una vista espectacular… súper recomendable

Cons:

Todo excelente!!!

2026-10-11 • via Nuitee
T
Torres • solo_traveller • mx
8
Pros:

La ubicación excelente

Cons:

La cama
Muy dura y el agua de la regadera la temperatura muy inestable

2026-10-08 • via Nuitee
N
noriega • family_with_children • mx
10
aceptable
Pros:

la ubicación es perfecta si quieres turistear, puedes caminar alrededor y la habitacion es acorde al precio, nada extravagante.

Cons:

el cuarto es pequeño

2026-10-08 • via Nuitee
L
lamadrid • family_with_children • mx
9
EXCELENTE HOTEL, EXCELENTE UBICACION
Pros:

ubicación excelente, habitación limpia, cumple con lo necesario para dormir bien

Cons:

todo excelente

2026-10-07 • via Nuitee
H
Herbert • extended_group • gt
9
Punto perfecto para visitar la CDMX
Pros:

Muy cerca de todo

2026-09-19 • via Nuitee
J
JAVIER • couple • mx
8
bien excelente ubicacion precio
Pros:

la ubicacion, atencion del personal empaticos y comprometidos

Cons:

pueden mejorar el desayuno. bien... pero mas variedad

2026-09-19 • via Nuitee
W
Winder • couple • us
8
2026-09-18 • via Nuitee
G
Gaitan • extended_group • co
10
2026-09-18 • via Nuitee
D
David • extended_group • mx
7
Pros:

ubicación y vistas al ángel

Cons:

desayuno pocas opciones.
agua caliente falla en las mañanas.
descuidado la pintura de las puertas y broche se seguridad de la puerta.
sucio en paredes de pasillos.

2026-09-17 • via Nuitee
M
m • solo_traveller • mx
9
Pros:

Trato del personal

Cons:

La habitación que me asignaron originalmente aún estaba ocupada y con la señorita dentro del cuarto, que pena

2026-09-16 • via Nuitee
D
Dania • family_with_children • pa
8
2026-09-15 • via Nuitee
S
Silvia • extended_group • us
10
Super excelente
Pros:

Excelente 10 de 10

2026-09-14 • via Nuitee
C
Clau • solo_traveller • mx
10
Pros:

El personal muy amable y todo muy limpio.

2026-09-12 • via Nuitee
R
Rossana • solo_traveller • uy
10
EXCELENTE
Pros:

Excelente todo!

2026-09-07 • via Nuitee
N
Noe • couple • mx
10
excelente y cómoda
Pros:

La atención del personal

Cons:

la vista de la habitacion

2026-09-04 • via Nuitee