City Express Plus by Marriott Ciudad de México Reforma El Ángel

Hotels
•
City Express
8.1 (594 reviews)
Av Paseo de la Reforma 334 , Mexico City , mx
+52 55 5228 7800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dirty water and room conditions.
Service
6.9
Numerous complaints about rude staff and poor service quality noted.
Location
9.94
Consistently praised for its excellent location and proximity to transportation and attractions.
Room Quality
7.89
Mixed sentiments; issues with comfort and maintenance were reported.
Amenities
8.42
Amenities were generally acceptable, though limited options were discussed.
Value for Money
8.38
Neutral sentiment; some expected more based on price.
Food and Beverage
7.43
Criticism of food quality and limited breakfast options reported.
Overall Experience
8.4
Overall positive experience but significant issues reported related to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Modern Hotel on Paseo de la Reforma Avenue:
Located on Mexico City's iconic Paseo de la Reforma Avenue, City Express Plus Reforma El Angel offers a convenient and stylish stay for travelers.

Gym and Stylish Rooms:
Stay fit during your travels with the hotel's gym facilities, and unwind in the chic rooms featuring modern blue and white décor. Enjoy amenities like free Wi-Fi, flat-screen TVs, and comfortable bedding for a relaxing stay.

Convenient Location:
With a central location just a 20-minute walk from Auditorio Metro Station and a 30-minute drive from Benito Juarez Airport, exploring Mexico City is easy from City Express Plus Reforma El Angel.

Book your stay now at City Express Plus Reforma El Angel for a perfect blend of comfort and convenience.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that the hotel can accommodate one dog weighing up to 15 kg. Guests wishing to bring a dog should contact the property in advance and follow up the guidelines provided by the hotel during the stay. Extra charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

8.1
Based on 594 reviews
Cleanliness: 7.43
Service: 6.9
Location: 9.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
M
Mauricio • family_with_children • pe
8
Confortable y buen servicio de front Desk y recepción
Pros:

La ubicación es muy buena

Cons:

El servicio de desayuno, nos sentimos muy presionados el personal está muy pendiente que se cumpla la hora para retirar toda la comida, y que los huéspedes coman lo menos posible

2026-08-28 • via Nuitee
C
Castro Vera • solo_traveller • pe
8
Pros:

La vista de la habitación al Angel de lndependencia

Cons:

El espacio del comedor para el desayuno no era muy amplio

2026-08-28 • via Nuitee
M
Marianela • solo_traveller • cr
10
2026-08-27 • via Nuitee
M
Meli • family_with_children • hn
10
Nos cancelaron una reserva
Pros:

Ubicación

Cons:

Que nos cancelaron la primer reserva que hicimos , por llegar en la madrugada , nos tocó buscar hotel en la madrugada y andábamos con niños , tercera edad y una discapacitada

2026-08-27 • via Nuitee
H
HECTOR • couple • mx
10
MUY BUENA EXPERIENCIA
Pros:

EXCELENTE UBICACION, PRECIO ACORDE CON EL SERVICIO

2026-08-25 • via Nuitee
A
ALEJANDRO • family_with_children • mx
10
Pros:

Ubicación

2026-08-24 • via Nuitee
G
Gamboa • extended_group • cr
10
Buen servicio
Pros:

Regular

Cons:

No tiene mini bar y Coffee marker pero no revise los detalles antes de hacer podrian mejorar eso la reserva pero su servicio de parte del personal es excelente

2026-08-24 • via Nuitee
S
Silvia • couple • ar
10
2026-08-22 • via Nuitee
M
MIGDELINA GUTIERREZ • solo_traveller • mx
10
Pros:

Muy amable el.personal

Cons:

Que se llena el buffete por las mañanas

2026-08-21 • via Nuitee
C
Carlos • couple • ca
10
Would definitely stay again, this was my third time .
Pros:

Location is perfect and the breakfasts are amazing.

Cons:

N/A

2026-08-21 • via Nuitee
C
Carranza • solo_traveller • hn
10
Pros:

Ubicación

2026-08-20 • via Nuitee
I
Ibarra Llamas • solo_traveller • cr
10
2026-08-18 • via Nuitee
S
Samantha • solo_traveller • mx
10
Pros:

La ubicación fue de los más ventajoso ya que ahí estaba casi todo y poder llegar y salir del hotel fácilmente y la comida

Cons:

La puerta del baño no cerraba bien

2026-08-16 • via Nuitee
M
ma7514 • Couples • Los Angeles, California
10
Great budget property, located in the middle of everything
Pros:

Great location for FIFA games! We went to the games and were very happy with the location. Surprisingly quiet despite the massive celebrations right in front of the Angel. The staff was pleasant, and the rooms were comfortable and clean.
Tip: There are 2 City Express properties very close to each other. This one is directly in front of the Angel statute on Reforma.

2026-08-12 • via Tripadvisor
K
Karla Chan • solo_traveller • mx
10
2026-08-11 • via Nuitee
M
Marco T • solo_traveller • mx
9
Muy buena
Pros:

Su ubicación y los alimentos muy buenos

Cons:

El precio de la habitación un poco alto

2026-08-08 • via Nuitee
O
Omar Kno • solo_traveller • mx
1
Cons:

La presión por amalie reserva no pude modificar y quise pagar y tampoco mal.todo mal

2026-08-05 • via Nuitee
I
Ibarra • family_with_children • mx
10
Voy a regresar nuevamente. Ya que me encanto todo
Pros:

El servicio al cliente fue excepcional. Me encanto en todo momento nos atendieron super bien,,

Cons:

Todo estuvo perfecto. No hubo nada que no me gustara. Siempre atentos a lo que necesitara. Las personas de recepcion siempre amables, el equipo de limpieza tambien. Hubo una persona en especial que hizo que me sintiera en casa y que hizo hasta de mas, fue un bellboy no recuerdo su nombre pero fue genial una excelente persona que complemento nuestra estadia. Muchas gracias por todo.

2026-08-05 • via Nuitee
H
Harold • solo_traveller • co
9
Excelente
Pros:

Todo, muy bonito, bien ubicado, excelente servicio

2026-08-02 • via Nuitee
E
ELSA • solo_traveller • mx
8
Pros:

The view of the room

Cons:

I asked hot water to drink to my room and it was never delivered

2026-07-25 • via Nuitee