City Express Plus by Marriott Ciudad de México Reforma El Ángel

Hotels
•
City Express
8.1 (463 reviews)
Av Paseo de la Reforma 334 , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dirty water and room conditions.
Service
6.9
Numerous complaints about rude staff and poor service quality noted.
Location
9.94
Consistently praised for its excellent location and proximity to transportation and attractions.
Room Quality
7.89
Mixed sentiments; issues with comfort and maintenance were reported.
Amenities
8.42
Amenities were generally acceptable, though limited options were discussed.
Value for Money
8.38
Neutral sentiment; some expected more based on price.
Food and Beverage
7.43
Criticism of food quality and limited breakfast options reported.
Overall Experience
8.4
Overall positive experience but significant issues reported related to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Modern Hotel on Paseo de la Reforma Avenue:
Located on Mexico City's iconic Paseo de la Reforma Avenue, City Express Plus Reforma El Angel offers a convenient and stylish stay for travelers.

Gym and Stylish Rooms:
Stay fit during your travels with the hotel's gym facilities, and unwind in the chic rooms featuring modern blue and white décor. Enjoy amenities like free Wi-Fi, flat-screen TVs, and comfortable bedding for a relaxing stay.

Convenient Location:
With a central location just a 20-minute walk from Auditorio Metro Station and a 30-minute drive from Benito Juarez Airport, exploring Mexico City is easy from City Express Plus Reforma El Angel.

Book your stay now at City Express Plus Reforma El Angel for a perfect blend of comfort and convenience.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that the hotel can accommodate one dog weighing up to 15 kg. Guests wishing to bring a dog should contact the property in advance and follow up the guidelines provided by the hotel during the stay. Extra charges apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 150 per day.

Location

Guest Reviews

8.1
Based on 463 reviews
Cleanliness: 7.43
Service: 6.9
Location: 9.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
J
juan fernando • extended_group • co
9
2026-03-25 • via Nuitee
R
Rocio • solo_traveller • mx
10
Confortante y tranquila
2026-03-24 • via Nuitee
J
Jose jaime • family_with_children • mx
8
2026-03-24 • via Nuitee
R
Rosa Elia • family_with_children • mx
10
Pros:

La ubicación y el hotel está muy bonito y cómodo

Cons:

No tengo quejas, todo excelente.

2026-03-24 • via Nuitee
G
Guadalupe del Rosario • family_with_children • mx
10
Claro volvería mi estancia
Pros:

La ubicación

Cons:

Todo bien

2026-03-23 • via Nuitee
M
Marmolejo Hernanadez • family_with_children • mx
9
2026-03-22 • via Nuitee
J
Juan Carlos • extended_group • us
9
Estadía familiar fabulosa
Pros:

La ubicación era excelente para estar en CDMX por primera ves

Cons:

E hubiera gustado más espacio en el aré del desayuno

2026-03-18 • via Nuitee
L
lauwindac • Family • Burlington, New Jersey
10
Love this hotel
Pros:

We had a great time! The staff is pleasant and patient. The breakfast is always great, and everything is always clean and nice.

2026-03-17 • via Tripadvisor
J
JOSE ANDRES • couple • mx
9
Excelente opción, calidad-precio.
Pros:

El desayuno estuvo bien, justo lo que ofrecieron, cuenta con excelente ubicación, a dos o tres calles del CAS, por lo que es una excelente opción. La habitación algo pequeña, pero justo para descansar y hacer las cosas que uno tenía que ir a hacer.

Cons:

Hmmm tal vez lo chico de la habitación, de ahí en fuera todo muy bien con el hotel, es una lástima que estuvieran cerrando muchos establecimientos por temor a la marcha del 8 de marzo por el mal comportamiento de años pasados de las manifestantes.

2026-03-11 • via Nuitee
G
Giorgi • family_with_children • lt
10
2026-03-03 • via Nuitee
C
Cesar • family_with_children • mx
10
Pros:

La ubicación a tres cuadras del cas, fui a renovar visa

Cons:

Si bien, si me prestaron un par de vasos, tuve que ir por ellos al restaurante y estando ahí, no me las trajeron sino que me indicaron donde tomarlas.

2026-03-03 • via Nuitee
M
Mejia • family_with_children • do
10
Recommended
Pros:

Nice breakfast

2026-03-03 • via Nuitee
C
Constanza • extended_group • cl
7
Muy bien ubicado
Pros:

Excelente ubicación, limpio, buen desayuno

Cons:

Habitaciones y baños pequeños

2026-03-01 • via Nuitee
J
Juan Jose • family_with_children • mx
9
Pros:

La ubicación

Cons:

No vale lo que cuesta

2026-02-28 • via Nuitee
L
Lorena • family_with_children • mx
10
Pros:

La ubicación y la vista estaba preciosa me toco una habitación frente al angel y fue excelente
El personal fue muy amable y la comida muy rica

Cons:

Que me cobraron el estacionamiento

2026-02-23 • via Nuitee
L
Luis • family_with_children • pa
7
Pros:

El Señor encargado de coordinar los Tours es muy agradable y profesional.

2026-02-22 • via Nuitee
J
Jesus • family_with_children • us
7
Cons:

Need microwave and refrigerator in each room

2026-02-22 • via Nuitee
A
adrenalinejunkie007 • Family • Los Angeles, California
8
Good night's sleep for one night stay
Pros:

I chose this hotel for a one-night stay before moving elsewhere. Arriving and checking in late-night was a breeze and we were able to settle in for the night quickly as well. Maybe it was my room or I missed it, but the power outlets were at the desk rather than at bedside, which was a bit frustrating when needing to charge my phone and keep its alarm handy for the next day. Breakfast was included in our stay, which seemed plentiful and light. All staff we met were friendly and attentive. We also didn't get much noise coming in to the second floor despite known traffic right next to the hotel.

2026-02-14 • via Tripadvisor
R
Ricardo • couple • mx
8
2026-02-11 • via Nuitee
R
Rodriguez • solo_traveller • mx
8
2026-02-10 • via Nuitee