City Express Plus by Marriott Ciudad de México Reforma El Ángel

Hotels
•
City Express
8.1 (544 reviews)
Av Paseo de la Reforma 334 , Mexico City , mx

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.43
Several reviews mentioned issues with cleanliness, including dirty water and room conditions.
Service
6.9
Numerous complaints about rude staff and poor service quality noted.
Location
9.94
Consistently praised for its excellent location and proximity to transportation and attractions.
Room Quality
7.89
Mixed sentiments; issues with comfort and maintenance were reported.
Amenities
8.42
Amenities were generally acceptable, though limited options were discussed.
Value for Money
8.38
Neutral sentiment; some expected more based on price.
Food and Beverage
7.43
Criticism of food quality and limited breakfast options reported.
Overall Experience
8.4
Overall positive experience but significant issues reported related to service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:39

Property Description

Modern Hotel on Paseo de la Reforma Avenue:
Located on Mexico City's iconic Paseo de la Reforma Avenue, City Express Plus Reforma El Angel offers a convenient and stylish stay for travelers.

Gym and Stylish Rooms:
Stay fit during your travels with the hotel's gym facilities, and unwind in the chic rooms featuring modern blue and white décor. Enjoy amenities like free Wi-Fi, flat-screen TVs, and comfortable bedding for a relaxing stay.

Convenient Location:
With a central location just a 20-minute walk from Auditorio Metro Station and a 30-minute drive from Benito Juarez Airport, exploring Mexico City is easy from City Express Plus Reforma El Angel.

Book your stay now at City Express Plus Reforma El Angel for a perfect blend of comfort and convenience.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Please note that the hotel can accommodate one dog weighing up to 15 kg. Guests wishing to bring a dog should contact the property in advance and follow up the guidelines provided by the hotel during the stay. Extra charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 150 per day.

Location

Guest Reviews

8.1
Based on 544 reviews
Cleanliness: 7.43
Service: 6.9
Location: 9.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 7.43
Overall Experience: 8.4
L
Lizeth Mirely • family_with_children • mx
9
2026-06-27 • via Nuitee
G
Giovani • solo_traveller • br
8
Pros:

the location and price

Cons:

I didn't like the variety at breakfast.

2026-06-24 • via Nuitee
A
Angelica • solo_traveller • mx
9
Pros:

La comida

Cons:

El personal

2026-06-23 • via Nuitee
E
Elizabeth Marina • solo_traveller • mx
6
Pros:

Ubicación

Cons:

El servicio de restaurante malo, no hay personal de ayuda con equipaje, no respetan sus publicaciones de servicio en restaurante, no hay hostes en restaurante y estuve mientras realizaron limpieza en la habitación y no cambiaron las fundas de las almohadas entonces me dejó la duda las cambian cuando se hace check out o como

2026-06-22 • via Nuitee
C
Cesar • extended_group • mx
10
fuimos a cae de Eu en Hamburgo y después a la nueva embajada o consulado. todo muy cerca y cómodo
Pros:

ubicacion

Cons:

El buffet

2026-06-19 • via Nuitee
J
Josue • extended_group • cl
10
Excelente ubicación y buena atención
Pros:

“Excelente hotel muy bien ubicado, ideal para visitas rápidas a la ciudad. El servicio es correcto y la atención del personal fue siempre cordial. Las habitaciones estaban limpias y cómodas, con WiFi funcionando sin problemas. El check-in fue ágil y el desayuno cumplió con lo esperado. Recomiendo especialmente las habitaciones en pisos altos por la vista hacia el Ángel de la Independencia. Una opción práctica y confiable para quienes buscan buena ubicación y atención adecuada.”

2026-06-14 • via Nuitee
K
Karina • extended_group • mx
10
Great!!
Pros:

Location

Cons:

Dining too small

2026-06-11 • via Nuitee
A
Arley • family_with_children • co
10
Felicidad
Pros:

La ubicación

Cons:

Todo fue muy bien

2026-06-11 • via Nuitee
F
Francisco • couple • us
8
2026-06-10 • via Nuitee
A
Arturo • couple • mx
9
Muchas gracias
2026-06-10 • via Nuitee
A
Augustus Dixon • solo_traveller • us
10
2026-06-07 • via Nuitee
M
Martha • solo_traveller • mx
9
2026-06-06 • via Nuitee
T
Thyago Akira • solo_traveller • us
10
2026-06-05 • via Nuitee
L
Laura • family_with_children • gt
10
Cómoda
Pros:

Que está cerca del ángel de la independencia, a dos cuadras del bosque de Chapultepec y frente a la Parada se metrobús que lleva a la basílica

2026-06-03 • via Nuitee
F
Fernando Alonso • extended_group • mx
8
2026-05-30 • via Nuitee
G
Guillermo Angel • solo_traveller • mx
8
2026-05-29 • via Nuitee
H
Hazel • extended_group • cr
8
2026-05-29 • via Nuitee
J
juan revollo • extended_group • mx
9
Buena ubicación y comfort
2026-05-28 • via Nuitee
• extended_group • co
3
Desagradable
Pros:

Solicite habitación con vista al ángel y me mandaron al costado de atrás donde solo tenía como vista muros no son nada prudentes para decir las cosas y no brindan solución solo excusas

Cons:

Ni la habitación ni el desayuno

2026-05-27 • via Nuitee
H
Hazel • solo_traveller • cr
10
2026-05-27 • via Nuitee