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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Valet parking
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Concierge service
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Snack bar
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Pub crawls
Review Highlights
Categories
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Property Description
Central Location in Mexico City
Located on the tree-lined avenue of Luis Moya, Hotel Metropol is just a block away from the iconic Palace of Fine Arts, offering guests a vibrant and convenient stay in the heart of Mexico City.
On-Site Dining Experience
Indulge in a culinary journey with delicious authentic Mexican and international cuisine at our on-site restaurant. Enjoy a refreshing drink and live music at the Lobby Bar in the evenings, creating the perfect ambiance for relaxation.
Comfortable Accommodation and Room Service
Unwind in our cozy guestrooms after a busy day exploring the city and take advantage of our convenient room service. Wake up refreshed to explore the nearby cathedrals and colonial architecture, just steps away from the hotel.
Book your stay at Hotel Metropol today for an unforgettable experience in Mexico City.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note children staying for free must pay 50% adult price at restaurant.
Please note that refurbished rooms are only located on 5th floor and are subject to availability "on arrival".
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
Wired internet is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
People 6 years old and over stay for MXN 150 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
La ubicación
El servicio de los empleados desatentos
el servicio
Ubicación
L’emplacement et la chambre pour un bon rapport qualité/ prix
Rien
Lo accesible y lo cercano de varios puntos de la ciudad.
Todo me gustó
La limpieza de la habitación y la atencion del personal
Yo me quede en una Suit y no tenia tina, ni frigo en la suit
The location
The bathroom was not clean properly, the toilet didn't flush properly and the sheets were stained.
But the worst part was the staff. They were rude and indifferent. I don't believe they are trained or they couldn't care less to treat costumers with a little bit of care.
Personal muy amable y accesible.
Las almohadas no eran cómodas y la habitación no contaba con aire acondicionado
Las sábanas estaba súper sucias tuvieron que cambiarme de habitación
Aseo y no tiene Aire acondicionado
المكان وقيمة مقابل سعر
لا يوجد مياه وشاي وقهوة في الغرف
La ubicación y la limpieza de las instalaciones
Atención de todo el personal
Ubicación
Precio, calidad y atención
Todo excelente
Gracias
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