CasaBlanca Hotel

Hotels
8.6 (1618 reviews)
316 Fortaleza Street , San Juan , pr
+1 844-468-3577

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise from nearby bar
Inconsistent room cleanliness

Categories

Cleanliness
8.66
Complaints about cleanliness in terrace and room maintenance mentioned in reviews.
Service
9.33
Many positive mentions of helpful and pleasant staff throughout the reviews.
Location
9.37
Consistently highlighted as a great location for accessing local attractions.
Room Quality
8.12
Some negative feedback on uncomfortable beds and small rooms with no windows.
Amenities
8.35
General mentions of good amenities, though lacking some key features like a pool.
Value for Money
7.81
Concerns were raised about room quality versus price paid.
Food and Beverage
8.36
Limited mention, with an expressed desire for more food and beverage options on-site.
Overall Experience
8.83
Positive experiences overall but with notable concerns affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:22

Property Description

Luxury in the Heart of San Juan

Rooftop Sundeck with Stone Bathtubs: Relax in style on our rooftop sundeck, complete with stone bathtubs and a panoramic elevator offering breathtaking views of the city.

Historic Charm and Modern Comfort: Immerse yourself in the rich history of San Juan with rooms filled with local art and original furniture from the early 1900s, while enjoying modern amenities like free Wi-Fi and premium bedding.

Eco-Friendly and Convenient: Benefit from our energy-efficient practices, as we proudly hold the 1st EPA Certification for Energy Efficiency in Hotels in Puerto Rico. Let our friendly multilingual staff assist you with concierge services and tours, ensuring a seamless stay.

Experience the best of Old San Juan at Hotel Sofo CasaBlanca - book now for an unforgettable stay!

Important information:

The nearest taxi drop off is located at the corner of Hotel Da House. The property expects noise everyday from 7:00 through 19:00. Guests with street facing hotel rooms can be relocated within the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Location

Guest Reviews

8.6
Based on 1618 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.37
Room Quality: 8.12
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
R
Roberto • extended_group • us
10
2026-09-12 • via Nuitee
S
Safiya and Hazel • family_with_children • ag
9
Superb decor
Pros:

I was content with every aspect of the hotel

Cons:

I was content with every aspect of the hotel

2026-09-11 • via Nuitee
B
Ben • solo_traveller • gb
9
2026-09-08 • via Nuitee
S
Susana • solo_traveller • pr
10
Pros:

Everything

Cons:

Needs breakfast and re open the bar

2026-09-08 • via Nuitee
M
McCabe • extended_group • us
8
Pros:

Very vintage very cute great location

Cons:

Can hear everything going on in the hallways

2026-09-06 • via Nuitee
D
Daniel • solo_traveller • us
10
2026-09-05 • via Nuitee
F
Florian • family_with_children • ch
8
2026-09-04 • via Nuitee
M
Makeda • couple • us
8
It gave what we needed for the time there.
Pros:

Beautiful aesthetics, can’t beat the location

Cons:

Hot water was a challenge, room floors were damp and wet, they didn’t clean rooms or change sheets for entire stay(4 days)

2026-09-04 • via Nuitee
N
Natalie • family_with_children • us
5
The staff was very nice and the hotel is in a great location. The heart of old San Juan but the room’s towels had stains
Pros:

Excellent location.

Cons:

Dirty towels

2026-09-02 • via Nuitee
I
Israel • couple • pr
10
Placentera
Pros:

Extraordinario

Cons:

Bueno lo único fue, que al llegar el elevador estaba dañado, pero al otro día estaba ya arreglado.

2026-09-02 • via Nuitee
S
Sonia • family_with_children • cr
9
2026-09-01 • via Nuitee
M
Martina • couple • it
10
2026-08-31 • via Nuitee
N
Nancy • solo_traveller • us
10
Great Hotel
Pros:

The staff was awesome,,very helpfull ,, The room was wonderfull very clean,, and the location is great,, right in the middle of old San Juan ,, Will Come Back Very Soon!

Cons:

There was nothing I didnt like,,very happy with my stay

2026-08-30 • via Nuitee
D
Dianne • solo_traveller • us
10
It was perfect!
Pros:

Location, personnel, cleanliness, atmosphere, style, uniqueness, character and affordability. The best part was the staff, particularly Victoria. She was sweet, considerate and accomodating, especially when we had special needs! It is awesome for couples!

Cons:

Nothing! Everything was great!!

2026-08-30 • via Nuitee
H
Hernandez • solo_traveller • cr
10
Pros:

Lugar céntrico y cerca de todos los restaurantes

Cons:

Nada

2026-08-30 • via Nuitee
R
Rafael • couple • co
6
2026-08-29 • via Nuitee
L
Laurel Israel Joseph • solo_traveller • vc
10
2026-08-28 • via Nuitee
O
Olivia • couple • gp
8
Très bien mais peut être amélioré au niveau du ménage
Pros:

Cet emplacement est parfaitement localisé. Nous avons vite trouvé nos bonnes habitudes. Le lit est très confortable et malgré le fait que nous ayons été près de l’ascenseur nous n’avons jamais été dérangé par le bruit.

Cons:

La seule chose que je reproche à cet hôtel c’est la propreté. Le sol était vraiment sale. Il y avait des cheveux dans toutes les pièces et autour du lavabo de la salle de bain beaucoup de poils de barbe. J’ai passé des lingettes par terre car c’était impossible de marcher pieds nus sans avoir les pieds noirs. Les lingettes elles mêmes étaient noires et témoignaient de ce manque de propreté.

2026-08-27 • via Nuitee
G
Guadalupe • solo_traveller • es
8
2026-08-27 • via Nuitee
A
alba • solo_traveller • pr
10
2026-08-27 • via Nuitee