CasaBlanca Hotel

Hotels
8.6 (1426 reviews)
316 Fortaleza Street , San Juan , pr

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise from nearby bar
Inconsistent room cleanliness

Categories

Cleanliness
8.66
Complaints about cleanliness in terrace and room maintenance mentioned in reviews.
Service
9.33
Many positive mentions of helpful and pleasant staff throughout the reviews.
Location
9.37
Consistently highlighted as a great location for accessing local attractions.
Room Quality
8.12
Some negative feedback on uncomfortable beds and small rooms with no windows.
Amenities
8.35
General mentions of good amenities, though lacking some key features like a pool.
Value for Money
7.81
Concerns were raised about room quality versus price paid.
Food and Beverage
8.36
Limited mention, with an expressed desire for more food and beverage options on-site.
Overall Experience
8.83
Positive experiences overall but with notable concerns affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:22

Property Description

Luxury in the Heart of San Juan

Rooftop Sundeck with Stone Bathtubs: Relax in style on our rooftop sundeck, complete with stone bathtubs and a panoramic elevator offering breathtaking views of the city.

Historic Charm and Modern Comfort: Immerse yourself in the rich history of San Juan with rooms filled with local art and original furniture from the early 1900s, while enjoying modern amenities like free Wi-Fi and premium bedding.

Eco-Friendly and Convenient: Benefit from our energy-efficient practices, as we proudly hold the 1st EPA Certification for Energy Efficiency in Hotels in Puerto Rico. Let our friendly multilingual staff assist you with concierge services and tours, ensuring a seamless stay.

Experience the best of Old San Juan at Hotel Sofo CasaBlanca - book now for an unforgettable stay!

Important information:

The nearest taxi drop off is located at the corner of Hotel Da House. The property expects noise everyday from 7:00 through 19:00. Guests with street facing hotel rooms can be relocated within the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 1426 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.37
Room Quality: 8.12
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
D
Drew & Ashley • solo_traveller • us
9
2026-04-25 • via Nuitee
N
Nydia Robles • solo_traveller • us
7
2026-04-25 • via Nuitee
M
Manuel • couple • de
5
überteuert und schlechte Betten
Pros:

Lage

Cons:

Schimmel an den Wänden und Decken

2026-04-24 • via Nuitee
S
Salli • solo_traveller • us
10
2026-04-24 • via Nuitee
T
Theresa • couple • it
8
We enjoyed a unique experience at Casa Blanca Hotel that allowed us convenient access to the city.
Pros:

The hotel was adorable! So eclectic and fun. The location was perfect! The rooms were small but all you need for a few days and the AC was so cold! The baths on the roof were very original and the hot tubs were a fun touch too! Staff were very helpful and kind and spoke English to make requests easy! They stored our baggage for us once we checked out as well! Bonus: the location was walking distance from everything in the city.

Cons:

Very little to complain about. The biggest would be the loud elevator you could hear going up and down most of the night. In addition the bathroom space was very small and water pressure light but easy to work around for a few nights.

2026-04-22 • via Nuitee
A
Alicia • solo_traveller • gb
10
2026-04-22 • via Nuitee
J
Jacqueline • couple • pr
10
Great experience
Pros:

Excellent location. Jacuzzi’s area in the roof top and the stone bathtub are great. The staff so kind. Nice experience. Definitely to repeat.

Cons:

Nothing

2026-04-21 • via Nuitee
X
Xing • couple • us
1
2026-04-21 • via Nuitee
D
Deborah • family_with_children • it
9
great
Pros:

bed

Cons:

location

2026-04-19 • via Nuitee
B
belugas • solo_traveller • us
10
Great place to stay
Pros:

I love this part of town....you can walk any and everywhere! The staff was exceptional and the lobby was so beautiful. Rooms were quiet and clean

Cons:

Our room was a smidgen small for a king-sized bed. We were having to walk over luggage. It is the price to pay for a king instead of a queen I guess.

2026-04-17 • via Nuitee
M
Maryelis • couple • pr
5
2026-04-17 • via Nuitee
S
Stephanie • couple • us
1
Never got to stay here they screwed up booking was never reimbursed
2026-04-15 • via Nuitee
F
Flavia • solo_traveller • al
10
Pros:

Everything, great location and the staff is very nice and helpful

Cons:

None

2026-04-14 • via Nuitee
L
Lauren • couple • ca
5
2026-04-14 • via Nuitee
P
Phillip • couple • us
10
great location , nice staff
Pros:

location

2026-04-13 • via Nuitee
K
Kimberlee • family_with_children • us
10
2026-04-12 • via Nuitee
G
Gracia • couple • us
10
Pros:

La ubicación

2026-04-11 • via Nuitee
M
Maria • solo_traveller • us
8
Great location, lovley design. Beds are comfy and the view is awesome
Pros:

The balcony was awesome! The the location was perfect, it's the most central street & popular. The design of the lobby & room was lovley & the roof was nice to relax on. The bed was nice and soft. The cubby space for my things was nice. The maids and check-in ladies were very nice. The cold water in the lobby was nice every day. I like that it wasn't a chain hotel. I liked my room was ready ahead of check-in and the location of my room at the end of the hall. It's not perfect but fits with the local feel vs the chain hotels.

Cons:

It needs a bit of a touching up here and there. It's an old building at least with tower 1, T2 may have been renovated based on pic. It's rustic but still relaxing. Everything works just may not be for someone used to the chain hotels.

2026-04-11 • via Nuitee
S
Steven • couple • us
7
Would return , but NOT in a rear windowless room
Pros:

location, location,location

Cons:

rear rooms are windowless and disorienting

2026-04-10 • via Nuitee
J
Jesús • couple • es
7
Ubicación perfecta, pero la relación calidad-precio no muy buena
Pros:

El edificio antiguo muy interesante y la ubicación excepcional, pero para lo que pagas hay mejores opciones en la zona.

Cons:

Muy caro, habitación interior sin ventana, personal da el servicio justo, ascensor que da mas miedo que un mono con dos pistolas....

2026-04-10 • via Nuitee