CasaBlanca Hotel

Hotels
8.6 (1465 reviews)
316 Fortaleza Street , San Juan , pr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise from nearby bar
Inconsistent room cleanliness

Categories

Cleanliness
8.66
Complaints about cleanliness in terrace and room maintenance mentioned in reviews.
Service
9.33
Many positive mentions of helpful and pleasant staff throughout the reviews.
Location
9.37
Consistently highlighted as a great location for accessing local attractions.
Room Quality
8.12
Some negative feedback on uncomfortable beds and small rooms with no windows.
Amenities
8.35
General mentions of good amenities, though lacking some key features like a pool.
Value for Money
7.81
Concerns were raised about room quality versus price paid.
Food and Beverage
8.36
Limited mention, with an expressed desire for more food and beverage options on-site.
Overall Experience
8.83
Positive experiences overall but with notable concerns affecting comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:22

Property Description

Luxury in the Heart of San Juan

Rooftop Sundeck with Stone Bathtubs: Relax in style on our rooftop sundeck, complete with stone bathtubs and a panoramic elevator offering breathtaking views of the city.

Historic Charm and Modern Comfort: Immerse yourself in the rich history of San Juan with rooms filled with local art and original furniture from the early 1900s, while enjoying modern amenities like free Wi-Fi and premium bedding.

Eco-Friendly and Convenient: Benefit from our energy-efficient practices, as we proudly hold the 1st EPA Certification for Energy Efficiency in Hotels in Puerto Rico. Let our friendly multilingual staff assist you with concierge services and tours, ensuring a seamless stay.

Experience the best of Old San Juan at Hotel Sofo CasaBlanca - book now for an unforgettable stay!

Important information:

The nearest taxi drop off is located at the corner of Hotel Da House. The property expects noise everyday from 7:00 through 19:00. Guests with street facing hotel rooms can be relocated within the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.6
Based on 1465 reviews
Cleanliness: 8.66
Service: 9.33
Location: 9.37
Room Quality: 8.12
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 8.36
Overall Experience: 8.83
S
Sparky • couple • us
10
Great location and a very nice place to stay. You can't go wrong with the CasaBlanca Hotel!
Pros:

Location is perfect, right in the middle of old San Juan. Everybody was very friendly and the hotel has two different rooftop areas that are really extraordinary. Love the stone baths!

Cons:

Nothing really, we were very happy with the hotel and will return if we venture down to San Juan again.

2026-05-09 • via Nuitee
K
karina • family_with_children • do
9
2026-05-08 • via Nuitee
P
Philipp • solo_traveller • bs
3
2026-05-06 • via Nuitee
E
Edwin • couple • us
10
Pros:

Location and super clean

Cons:

Everything was good no complaints

2026-05-05 • via Nuitee
E
Edgar • solo_traveller • ch
7
2026-05-05 • via Nuitee
M
Miton • solo_traveller • us
10
2026-05-05 • via Nuitee
M
Maylin • couple • us
10
2026-05-04 • via Nuitee
K
Kevin • family_with_children • us
7
2026-05-04 • via Nuitee
P
Paola • couple • us
9
2026-05-04 • via Nuitee
J
Jim • solo_traveller • us
6
Great staff, excellent location - the facility needs work.
Pros:

Location

Cons:

Restaurant/bar closed, room location/size/decor

2026-05-03 • via Nuitee
J
Jorge • couple • pr
10
Pros:

Very clean

Cons:

The Parking

2026-05-03 • via Nuitee
S
Shelly • couple • us
10
Amazeing!!
Pros:

LOVE THE AREA CLOSE TO EVERYTHING!! will be back very soon

Cons:

their was nothing i didn’t like

2026-05-01 • via Nuitee
A
Agnieszka • couple • us
10
2026-04-30 • via Nuitee
L
luis • solo_traveller • us
10
2026-04-30 • via Nuitee
J
Jose Luis • solo_traveller • fr
8
2026-04-29 • via Nuitee
A
Alan • couple • us
8
Pros:

The decor and staff are amazing

Cons:

Due to age of building some things like shower pressure could improve

2026-04-28 • via Nuitee
S
Shai • solo_traveller • il
10
2026-04-28 • via Nuitee
S
Sihara • couple • pr
10
Espectacular 😍
Pros:

Todo 😍

Cons:

Que no tenga una piscina y bar 💔

2026-04-28 • via Nuitee
J
Jason • couple • us
1
2026-04-28 • via Nuitee
J
José Rodrigo • family_with_children • gt
10
Pros:

Muy buena ubicación y muy bonita habitación

2026-04-27 • via Nuitee