Hotel Rialto

Hotels
9.2 (1746 reviews)
653 Pandora Avenue , Victoria , CA
+1 800-332-9981

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
High price
Limited breakfast options
Missing hooks for jackets

Categories

Cleanliness
9.51
The hotel was exceptionally clean, providing a comfortable environment.
Service
9.98
All staff members were friendly and helpful, contributing to an excellent service experience.
Location
10
The location was excellent, right in the heart of downtown Victoria.
Room Quality
8.97
The room was spacious with a comfortable bed, fulfilling expectations.
Amenities
8.5
Some amenities were good, but the hotel restaurant isn’t open for lunch or breakfast.
Value for Money
8.46
Some guests mentioned the price was high for what was offered.
Food and Beverage
8.51
Dinner at The Palms was magnificent, but breakfast options were limited.
Overall Experience
9.69
Overall experience was excellent with memorable touches during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:13

Property Description

Luxurious Amenities
Indulge in comfort and convenience with our well-equipped rooms featuring a flat-screen TV, i-Home Stereo MP3 docking station, and deluxe toiletries.

Convenient Location
Located just steps away from Inner Harbour Centre and minutes from Victoria Conference Centre, our historic hotel is the perfect choice for both business and leisure travelers.

Exceptional Service
From ticket and tour assistance to free Wi-Fi, our dedicated staff is committed to ensuring your stay at Hotel Rialto is memorable and stress-free.

Experience the perfect blend of luxury and convenience at Hotel Rialto. Book now and make your Victoria getaway unforgettable.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note only dogs are permitted as pets. Dogs must not exceed (18.1 kg) 40 lbs.

Pet is USD 50 per stay, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Location

Guest Reviews

9.2
Based on 1746 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.69
C
Chris • couple • ca
10
Great stay. Great location. Great staff.
Pros:

Great building. So much history. Great location.

Cons:

Nothing

2026-10-23 • via Nuitee
B
Barbara • couple • ca
8
Good location. Pricey for what it is.
Pros:

Good location for our needs.

Cons:

Rooms are very cramped. Everything looked very clean but there was a fair bit of dust on lampshades, alarm clock and inside the wardrobe. When you see dust like that makes me wonder how clean things really are. Very noisy early in the morning with garbage pick up.

2026-10-21 • via Nuitee
M
Masa • family_with_children • jp
10
Pros:

location, cleanness, kindness

Cons:

nothing

2026-10-20 • via Nuitee
C
Catherine • couple • ca
9
Pros:

Friendly staff. Comfortable bed.

Cons:

Because there is no breakfast restaurant I required a few more items with the fruit.

2026-10-20 • via Nuitee
J
Janet • couple • ca
10
Great hotel! Walking distance to SOFA.
Pros:

Great hotel, clean and comfortable.

Cons:

Off site parking a little inconvenient.

2026-10-19 • via Nuitee
J
Janet • couple • ca
10
Very nice hotel, the entire experience was excellent, including dinner at the Palms. Great service!
Pros:

Very nice property. Rooms are comfortable and very clean. Great service at the front desk. We had dinner in the restaurant which was delicious.

Cons:

Parking is off property. Not ideal but it worked just fine.

2026-10-19 • via Nuitee
V
Veronica • extended_group • ca
10
2026-10-17 • via Nuitee
S
Sherry • solo_traveller • ca
10
Amazing! 9.5/10!!!!
Pros:

Front desk staff were an absolute joy to deal with. So kind and warm. The charm of the hotel was delightful and the room was impeccable!

Cons:

A little tough to park to check in

2026-10-15 • via Nuitee
N
Nigel • couple • ca
9
An easy, car-free long weekend from a well-placed downtown hotel. We'd stay again.
Pros:

Great downtown location. We walked on the ferry and took the bus in from Swartz Bay, and the hotel was a short walk from the stop. Restaurants, bars and the Inner Harbour were all reachable on foot, so we never needed a car or taxi all weekend. It also worked well for the Royal Victoria Marathon on Sunday.

Cons:

Nothing. The stay went smoothly.

2026-10-15 • via Nuitee
C
Cathalynn • couple • ca
5
Nice room too bad it had no on site parking and hot and cold running and screaming meth heads. cold
Pros:

Nice room.

Cons:

Had to park a block away from the hotel. At night the meth addicts and traffic kept us awake. Too close to the tent city.

2026-10-15 • via Nuitee
C
Charles • couple • us
8
We really enjoyed our time at the Rialto!
Pros:

The location was great! Close to Government Street and lots of restaurants. The woman at the front desk in the morning’s was very helpful. The bed was very comfortable and the bathroom with the heated floors was very nice.

Cons:

Lack of storage space.

2026-10-13 • via Nuitee
K
Kevin • solo_traveller • ca
8
Pros:

Location and quality were great.

Cons:

The room was a little bit small for a 5 night stay. Wished there was room fir a lounge chair.

2026-10-10 • via Nuitee
J
Janet • family_with_children • us
8
Pros:

The staff was friendly and the rooms were clean.

Cons:

We did not feel safe and did not like the neighborhood during the day or evening.

2026-10-10 • via Nuitee
D
Doug • solo_traveller • nz
9
2026-10-09 • via Nuitee
A
Angel • couple • ca
7
Clean and quiet and very central.
Pros:

you can walk everywhere

Cons:

Lots of homeless around. Didn't feel safe walking alone in that area at night.

2026-10-09 • via Nuitee
N
Neill • extended_group • ca
9
2026-10-08 • via Nuitee
R
ray • solo_traveller • ca
10
2026-10-08 • via Nuitee
J
John • couple • ca
8
Pros:

While the location was great for walking to popular locations, there were some transient/homeless in the area. Obviously this is not directly an issue of the hotel, but it did affect my comfort level, especially for night time .

2026-10-07 • via Nuitee
M
Mary • couple • gb
10
Well appointed, comfortable and friendly.
Pros:

Great location, room was stylish and the bed extremely comfortable, with a fridge, microwave, coffee maker and koans spacious well appointed bathroom. The staff were informative and friendly too.

Cons:

No complaints

2026-09-19 • via Nuitee
M
Michael • family_with_children • us
9
Great hotel in a great location close to everything.
Pros:

Great hotel in a great location close to everything.

2026-09-18 • via Nuitee