Hotel Rialto

Hotels
9.2 (1590 reviews)
653 Pandora Avenue , Victoria , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
High price
Limited breakfast options
Missing hooks for jackets

Categories

Cleanliness
9.51
The hotel was exceptionally clean, providing a comfortable environment.
Service
9.98
All staff members were friendly and helpful, contributing to an excellent service experience.
Location
10
The location was excellent, right in the heart of downtown Victoria.
Room Quality
8.97
The room was spacious with a comfortable bed, fulfilling expectations.
Amenities
8.5
Some amenities were good, but the hotel restaurant isn’t open for lunch or breakfast.
Value for Money
8.46
Some guests mentioned the price was high for what was offered.
Food and Beverage
8.51
Dinner at The Palms was magnificent, but breakfast options were limited.
Overall Experience
9.69
Overall experience was excellent with memorable touches during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:13

Property Description

Luxurious Amenities
Indulge in comfort and convenience with our well-equipped rooms featuring a flat-screen TV, i-Home Stereo MP3 docking station, and deluxe toiletries.

Convenient Location
Located just steps away from Inner Harbour Centre and minutes from Victoria Conference Centre, our historic hotel is the perfect choice for both business and leisure travelers.

Exceptional Service
From ticket and tour assistance to free Wi-Fi, our dedicated staff is committed to ensuring your stay at Hotel Rialto is memorable and stress-free.

Experience the perfect blend of luxury and convenience at Hotel Rialto. Book now and make your Victoria getaway unforgettable.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note only dogs are permitted as pets. Dogs must not exceed (18.1 kg) 40 lbs.

Pet is USD 50 per stay, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 25 per day.

Location

Guest Reviews

9.2
Based on 1590 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.69
S
Scott • family_with_children • ca
8
2026-02-13 • via Nuitee
J
Jane • couple • au
8
Lovely stay at hotel Rialto
Pros:

Lovely heritage building with a great bar downstairs. Very comfortable room and bathroom.

Cons:

Road noise was a bit of an issue but we coped.

2026-02-12 • via Nuitee
L
Linda • couple • ca
10
2026-02-12 • via Nuitee
S
Shiloh • extended_group • ca
9
2026-01-31 • via Nuitee
M
Megan • family_with_children • mx
10
Pros:

So clean, and comfortable. Beautiful old building! The woman at the front desk was so kind and helped me out when I locked my keys in my car. She helped me call a tow truck. I would definitely stay here any time I'm in Victoria.

2026-01-31 • via Nuitee
B
Barbara • couple • ca
10
Can’t wait to go back!
Pros:

Location was everything….walkable to some shopping and sites. Liquor store right next door. Sports bar and restaurant are there for your convenience. Very clean well presented rooms.

Cons:

Nothing really. You do have to park your car across the street in a lot and pay $24.95 daily. You have in and out privileges so that is good. You know your vehicle is safe.

2026-01-30 • via Nuitee
P
Poulomi • couple • ca
10
2026-01-29 • via Nuitee
B
Benoit • family_with_children • ca
9
Pros:

The staff was very nice et the place well located. Will go back for sure.

2026-01-24 • via Nuitee
J
Julia • family_with_children • pf
9
2026-01-23 • via Nuitee
K
Kyle • couple • us
8
2026-01-20 • via Nuitee
M
Melvin • couple • ca
8
2026-01-20 • via Nuitee
M
Mary • solo_traveller • ca
9
Wonderful Hotel and friendly staff
Pros:

The location is perfect. 15 min walk to the inner Harbor and great shopping and lots of restaurants and stores everywhere.
I didn’t eat in the lounge or restaurant but I had drinks in the bar with my family one night and it had a great atmosphere. The room was large and the bathroom had great shower and the king size bed and bedding were so comfortable
The staff at the front desk were very friendly and the cleaning staff were friendly too
I stayed here last year and will stay here next time I visit Victoria.

Cons:

Nothing

2026-01-19 • via Nuitee
R
Rippon • solo_traveller • ca
5
2026-01-19 • via Nuitee
R
Rosary • family_with_children • ca
8
it was a great stay overall.
Pros:

room was comfortable and quiet

Cons:

wished breakfast would've been included

2026-01-19 • via Nuitee
R
Rosary • family_with_children • ca
9
2026-01-19 • via Nuitee
M
Maia-JoAnne • family_with_children • ca
9
2026-01-19 • via Nuitee
A
Assel • extended_group • ca
10
2026-01-19 • via Nuitee
S
Shannon • extended_group • ca
9
2026-01-19 • via Nuitee
J
James • couple • au
10
Centrally located with friendly helpful service
Pros:

The hotel is centrally located. It is walking distance to all major attractions. Bars and restaurants are close by. The staff here are very helpful which is a big plus. We decided to extend our stay by one day the last moment. Since our original booking was via Booking.com, so we have to make a separate booking for the last day. The hotel staff managed to arrange for the same room so that we don’t have to move room. We’ll definitely consider staying here next time visiting Victoria.

Cons:

nothing.

2026-01-19 • via Nuitee
M
Miles • solo_traveller • au
10
2026-01-19 • via Nuitee