Hotel Rialto

Hotels
9.2 (1630 reviews)
653 Pandora Avenue , Victoria , ca

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable rooms
Cons:
High price
Limited breakfast options
Missing hooks for jackets

Categories

Cleanliness
9.51
The hotel was exceptionally clean, providing a comfortable environment.
Service
9.98
All staff members were friendly and helpful, contributing to an excellent service experience.
Location
10
The location was excellent, right in the heart of downtown Victoria.
Room Quality
8.97
The room was spacious with a comfortable bed, fulfilling expectations.
Amenities
8.5
Some amenities were good, but the hotel restaurant isn’t open for lunch or breakfast.
Value for Money
8.46
Some guests mentioned the price was high for what was offered.
Food and Beverage
8.51
Dinner at The Palms was magnificent, but breakfast options were limited.
Overall Experience
9.69
Overall experience was excellent with memorable touches during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:13

Property Description

Luxurious Amenities
Indulge in comfort and convenience with our well-equipped rooms featuring a flat-screen TV, i-Home Stereo MP3 docking station, and deluxe toiletries.

Convenient Location
Located just steps away from Inner Harbour Centre and minutes from Victoria Conference Centre, our historic hotel is the perfect choice for both business and leisure travelers.

Exceptional Service
From ticket and tour assistance to free Wi-Fi, our dedicated staff is committed to ensuring your stay at Hotel Rialto is memorable and stress-free.

Experience the perfect blend of luxury and convenience at Hotel Rialto. Book now and make your Victoria getaway unforgettable.

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note only dogs are permitted as pets. Dogs must not exceed (18.1 kg) 40 lbs.

Pet is USD 50 per stay, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CAD 25 per day.

Location

Guest Reviews

9.2
Based on 1630 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 9.69
N
Niels • couple • de
8
Zentral gelegenes Hotel
Pros:

Gute Lage, manche Mitarbeiter waren sehr nett und zuvorkommend.
Parkmöglichkeit in nahegelegene Tiefgarage.
Freie Nutzung eines Fitnessstudios in 200m Entfernung.

Cons:

Eine Mitarbeiterin an der Reception war etwas rustikal in ihr Umgang mit uns beim Check-in.
Die Matratzen waren etwas zu weich.

2026-04-17 • via Nuitee
B
brown • solo_traveller • ca
7
Basic hotel, but very clean and great location
Pros:

Location. Coffee in room. Microwave in room. Quiet even though it’s on a very busy street

Cons:

No tub in my room. Parking wasn’t within building - had to walk to it.

2026-04-16 • via Nuitee
O
Oksana • couple • ca
6
Great location no parking
Pros:

Location, clean , upgraded

Cons:

No parking on the property, car had to be parked elsewhere. 25$ a night charge for parking.

2026-04-16 • via Nuitee
N
Nicole • extended_group • ca
10
Great and convenient location. Clean rooms. Friendly staff.
Pros:

Our room was so spacious and clean, it had everything we needed for our time in Victoria.
Parking was super easy, it was really nice that we had an assigned parking stall for the duration of our stay.

Cons:

Honestly, nothing. Everything was great.

2026-04-16 • via Nuitee
R
Randi • couple • ca
9
2026-04-16 • via Nuitee
Y
Yulia • family_with_children • ca
8
2026-04-16 • via Nuitee
A
Anne • extended_group • ie
8
Pros:

Central location. Room comfortable and modern.

2026-04-15 • via Nuitee
H
Heike • extended_group • us
10
Pros:

Location, comfortable rooms, friendly staff.

2026-04-13 • via Nuitee
J
JYVR • family_with_children • ca
8
Pros:

Friendly staff, easy check-in and check-out, room upgrade, Lavazza Expresso machine, and L'Occitaine products.

Cons:

No complimentary bottled water, in-room utensils and small water glasses

2026-04-11 • via Nuitee
P
Povilas • family_with_children • lt
10
2026-04-11 • via Nuitee
C
Celeste • couple • ca
10
The staff made my stay the best ever
Pros:

An old hotel with stately charm

2026-04-11 • via Nuitee
• solo_traveller • ca
8
2026-04-10 • via Nuitee
M
Mehar Kaur • couple • ca
3
Avoid at all costs.
Pros:

The location is great

Cons:

Staff is impolite and did not even provide water during the entire stay even after multiple requests.

2026-04-07 • via Nuitee
D
Daryl • family_with_children • ca
9
My stay at the rialto
Pros:

It was clean and the staff was nice and friendly

Cons:

Nothing

2026-04-07 • via Nuitee
M
Murray • family_with_children • ca
8
Pros:

Location

Cons:

Returning parking card. Should have a bell boy open the door with card and then he can return it.

2026-04-07 • via Nuitee
J
jsong • family_with_children • ca
8
Convenient location and clean and good for one or two nights
Pros:

The location was very convenient although it was too centre of the city where the homeless were. The hotel was very clean..The receptionist was very helpful and the request for electric kettle was immediately filled.

Cons:

The bed was not comfortable because it was uneven. The left was higher. I think the mattress needs to be replaced. There was only one chair while we were a couple. Because we were outside all day, we didn't know this issue until we really laid down. If I come back to this hotel, I should check the bed in advance.

2026-04-06 • via Nuitee
G
Giulia • extended_group • it
8
Pros:

personale attento e disponibile e pulizia della camera.

2026-04-06 • via Nuitee
N
NAGORE • family_with_children • es
7
2026-04-05 • via Nuitee
N
Nicole • couple • ca
10
2026-04-05 • via Nuitee
A
Adriana • couple • cr
10
El hotel maravilloso
Pros:

La ubicación me parece perfecta y el personal del día es impresionante, súper amables y cordiales.

Cons:

Las toallas del baño rotas y deshilachadas y un pequeño detalle que cuando lleguen a hacer las camas laven la ducha y el lavamanos, todo está demasiado impecable y bello como para que descuiden esos detalles.

2026-04-03 • via Nuitee