City Express by Marriott Puebla Angelopolis

Hotels
City Express
8.6 (733 reviews)
Circuito Juan Pablo II No. 1743, Col. La Noria , Puebla , mx

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Inadequate breakfast service

Categories

Cleanliness
7.48
Overall cleanliness ratings were low due to reports of dirty rooms and inadequate cleaning services.
Service
9.45
Despite some negative experiences, staff generally received praise for their friendliness and willingness to assist.
Location
9.99
The location was frequently highlighted as a strong positive aspect by multiple reviewers.
Room Quality
8.44
Room quality was mixed; some complaints about old linens and small spaces were noted.
Amenities
7.97
Amenities received criticism, particularly regarding limited breakfast service and issues with electric car chargers.
Value for Money
8.43
Value was questioned against competitors, with some guests feeling the price was not justified.
Food and Beverage
7.48
The food service was criticized for timing and quality issues, particularly during breakfast.
Overall Experience
9.55
While there were notable issues, many guests had a decent experience overall considering the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:09

Property Description

Modern and Convenient Hotel in Plaza la Noria

Free Wi-Fi and Gym Facilities: Stay connected with our complimentary Wi-Fi and keep up with your fitness routine at our on-site gym.

Comfortable Rooms with Queen-Size Beds: Relax in our rooms featuring cozy queen-size beds and flat-screen TVs for your entertainment.

Convenient Location and Nearby Attractions: Explore the historic Puebla old town just a short walk away and discover the city's famous cathedral and more.

Ready to experience comfort and convenience at Cityexpress Puebla Angelópolis? Book your stay now and enjoy all that our hotel has to offer!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Parking is free and subject to availability.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Please note that a maximum of 1 pet is allowed with a maximum weight of 15 kilos. All requests are subject to confirmation by the property. Charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 733 reviews
Cleanliness: 7.48
Service: 9.45
Location: 9.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 9.55
A
Aide family_with_children mx
7
Decepción total
Pros:

La ubicación y la vista

Cons:

El que hayan interrumpido mi sueño a las 9 de la mañana, que hayan abierto mi habitación interrumpiendo mi sueño, que no me dieran clave de wifi, que el horario del buffet es precario y que al aire acondicionado hacía demasiado ruido

2026-04-17 via Nuitee
R
Rojas family_with_children mx
7
Pros:

La ubicación

Cons:

Las pantallas

2026-04-15 via Nuitee
M
Mora couple cr
9
Calmada con mucho aseo.
Pros:

La limpieza

Cons:

En mi caso pocas opciones para ver en la televisión, mi esposo y yo fuimos por turismo médico ya que me operé de endometriosis y aunque no queríamos debíamos estar en la habitación por mi recuperación y teniamos pocas opciones de televisión además de que la pantalla era bastante antigua como para poner alguna streaming nuestra en la pantalla.

2026-04-08 via Nuitee
F
Fernando family_with_children mx
10
2026-04-04 via Nuitee
R
raul family_with_children mx
3
Pros:

Nos ignoraron el la recepción

Cons:

Falta de compromiso de la recepcionista

2026-04-03 via Nuitee
A
Ana Maria extended_group mx
10
Excelente
Pros:

La ubicación

Cons:

Considero que las almohadas podrían ser más cómodas

2026-04-01 via Nuitee
D
Dulce solo_traveller mx
7
Cómoda y limpia
Pros:

La ubicación

Cons:

El staff de recepción

2026-04-01 via Nuitee
M
maria dolores couple mx
10
Caludez
Pros:

Calidad del servicio

Cons:

Todo es de calidad

2026-03-30 via Nuitee
Y
Yela family_with_children mx
5
Pros:

Edificio muy antiguo y con pobre mantenimiento

Cons:

Desayuno, regadera

2026-03-30 via Nuitee
G
Gabrielle family_with_children mx
10
2026-03-29 via Nuitee
G
GILBERTO solo_traveller mx
10
Mejorar las recomendaciones de descanso que sugiero
Pros:

La ubicación

Cons:

Las almohadas y cama estas muy rígidas

2026-03-26 via Nuitee
O
Oscar Omar couple mx
8
Buen hospedaje
Pros:

La ubicación y el precio

Cons:

La limpieza, el cuarto no tenia cortina de baño y al bañarnos se mojaba todo el baño

2026-03-26 via Nuitee
G
GILBERTO solo_traveller mx
8
2026-03-26 via Nuitee
S
sendyrh family_with_children mx
10
Agradable y comodidad ✨️
Pros:

Habitación cómoda y amplia y la vista a la rueda de la fortuna super espectacular 👌

2026-03-23 via Nuitee
A
Alan family_with_children mx
8
2026-03-22 via Nuitee
V
VIVIANA couple mx
9
Pros:

La ubicacion

Cons:

El estacionamiento

2026-03-22 via Nuitee
R
Ricardo Daniel family_with_children mx
10
2026-03-18 via Nuitee
M
Maqueda solo_traveller mx
9
Bien para estancias cortar o solo llegar a descansar, creo que nunca falla
Pros:

Bien en cuanto relación precio-benificio

2026-03-17 via Nuitee
D
Doroteo family_with_children mx
8
2026-03-16 via Nuitee
M
Miriam Candelaria extended_group mx
9
Excelente
Pros:

El desayuno me gustó mucho, ña fruta deliciosa 10 de 10

Cons:

Todo bien

2026-03-06 via Nuitee