City Express by Marriott Puebla Angelopolis

Hotels
City Express
8.6 (724 reviews)
Circuito Juan Pablo II No. 1743, Col. La Noria , Puebla , mx

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Inadequate breakfast service

Categories

Cleanliness
7.48
Overall cleanliness ratings were low due to reports of dirty rooms and inadequate cleaning services.
Service
9.45
Despite some negative experiences, staff generally received praise for their friendliness and willingness to assist.
Location
9.99
The location was frequently highlighted as a strong positive aspect by multiple reviewers.
Room Quality
8.44
Room quality was mixed; some complaints about old linens and small spaces were noted.
Amenities
7.97
Amenities received criticism, particularly regarding limited breakfast service and issues with electric car chargers.
Value for Money
8.43
Value was questioned against competitors, with some guests feeling the price was not justified.
Food and Beverage
7.48
The food service was criticized for timing and quality issues, particularly during breakfast.
Overall Experience
9.55
While there were notable issues, many guests had a decent experience overall considering the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:09

Property Description

Modern and Convenient Hotel in Plaza la Noria

Free Wi-Fi and Gym Facilities: Stay connected with our complimentary Wi-Fi and keep up with your fitness routine at our on-site gym.

Comfortable Rooms with Queen-Size Beds: Relax in our rooms featuring cozy queen-size beds and flat-screen TVs for your entertainment.

Convenient Location and Nearby Attractions: Explore the historic Puebla old town just a short walk away and discover the city's famous cathedral and more.

Ready to experience comfort and convenience at Cityexpress Puebla Angelópolis? Book your stay now and enjoy all that our hotel has to offer!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Parking is free and subject to availability.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Please note that a maximum of 1 pet is allowed with a maximum weight of 15 kilos. All requests are subject to confirmation by the property. Charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 724 reviews
Cleanliness: 7.48
Service: 9.45
Location: 9.99
Room Quality: 8.44
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 9.55
R
Román César family_with_children mx
8
Pros:

Ubicación

Cons:

Todo bien

2026-02-09 via Nuitee
I
IVONNE extended_group mx
8
2026-01-26 via Nuitee
I
Itzel family_with_children mx
9
Pros:

Las habitaciones comodas

Cons:

El desayuno

2026-01-20 via Nuitee
S
Sandra family_with_children mx
9
2026-01-20 via Nuitee
L
Luis Angel solo_traveller mx
10
Excelente
Pros:

Todo muy bien, la ubicación

Cons:

Todo excelente

2026-01-19 via Nuitee
D
Diana solo_traveller mx
9
Recomendado
Pros:

La limpieza y el desayuno

Cons:

Las almohadas son muy altas, el gym es muy básico

2026-01-19 via Nuitee
R
Rosa solo_traveller mx
10
excelente
Pros:

el desayuno muy bien, rico y a tiempo, limpio, amables muchas gracias

Cons:

no tengo comentarios

2026-01-19 via Nuitee
S
SONIA family_with_children mx
10
Exelente servicio
Pros:

la ubicación y la atención

2026-01-19 via Nuitee
N
Norma extended_group mx
10
2026-01-19 via Nuitee
R
Rosa Maria couple mx
8
MOTIVADORA
Pros:

EXCELENTE DASAYUNO, Y LA UBICACION MUY BUENA PARA MIS PUNTOS DE REUNCION

Cons:

TODO BIEN

2026-01-19 via Nuitee
J
Jessica Casandra family_with_children mx
9
2026-01-19 via Nuitee
K
Katia solo_traveller pe
8
2026-01-19 via Nuitee
R
Reyes family_with_children mx
8
Bonito
Pros:

Habitaciones limpias

Cons:

El desayuno esta muy limitado

2026-01-15 via Nuitee
C
Carlos extended_group es
10
Genial
Pros:

Amabilidad del personal

2026-01-13 via Nuitee
R
Roberto solo_traveller mx
5
Lo bueno y lo malo de City Express by Marriott Puebla Angelopolis
Pros:

La ubicación esta excelente! Me permitio incluso ir caminando al centro comercial Angelópolis.

Cons:

A la hora del desayuno se acabo demasiado rápido el pan y aunque pregunte al personal, muy cortante me respondio: "Ya no hay"

2026-01-12 via Nuitee
J
Juan Manuel family_with_children mx
10
2026-01-06 via Nuitee
M
mauricio family_with_children mx
8
Pros:

La ubicación

Cons:

Mucho ruido. Nos asignaron habitaciones en planta baja y por la madrugada parecía que había fiesta, no lo recomiendo para descansar.

2026-01-04 via Nuitee
G
GMQ family_with_children mx
10
Pros:

Que dejen pasar a nuestras mascotas

Cons:

Me gustaría que también estuvieran desayunando con nosotros ya que nos dijeron que no se pueden acercar a la área de comida

2026-01-02 via Nuitee
J
Jose Luis family_with_children mx
10
2026-01-02 via Nuitee
C
Christine extended_group us
2
Horrible
Pros:

Nothing

Cons:

We checked out after the first night - we paid at the property before checking out I have a receipt !
In spite of this booking. com has billed ma again for a slightly different amount

2025-12-31 via Nuitee