Hotel Supreme

Hotels
4.2 (508 reviews)
110 West Perumal Maistry Street , Madurai , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Location
Cons:
Cleanliness
Room Quality
Service

Categories

Cleanliness
1.7
Multiple reviews mention poor cleanliness and dirty conditions in the rooms.
Service
4.7
Service issues cited, but some reviews note adequate staff behavior.
Location
8.7
Location is frequently praised due to proximity to transport hubs.
Room Quality
2.7
Numerous complaints about room conditions, plumbing issues, and cleanliness.
Amenities
5.2
Basic amenities mentioned, but several complaints regarding maintenance.
Value for Money
3.7
Mixed reviews on value; guests feel it does not meet their expectations.
Food and Beverage
4.2
Not explicitly mentioned; general sentiment indicates lack of food services.
Overall Experience
2.7
Overall experiences are largely negative, with many citing terrible conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:44

Property Description

Convenient Location
Hotel Supreme is conveniently situated just 500 metres from the Madurai Railway Station, making it the perfect base for your stay in the city.

Comfortable Accommodation
Each room at Hotel Supreme is equipped with modern amenities such as air conditioning and cable channels to ensure a comfortable stay for all guests.

Great Facilities
Enjoy the convenience of a 24-hour front desk, bar, ticket service, tour desk, and free parking during your stay at Hotel Supreme.

Book your stay at Hotel Supreme now and experience the best of Madurai's hospitality!

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in. Guests are required to show a photo ID and credit card upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IXM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 5 years old and over stay for Rs. 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.2
Based on 508 reviews
Cleanliness: 1.7
Service: 4.7
Location: 8.7
Room Quality: 2.7
Amenities: 5.2
Value for Money: 3.7
Food and Beverage: 4.2
Overall Experience: 2.7
P
Paul • couple • gb
1
Pros:

Nothing.

Cons:

The Hotel claimed that the room confirmed on Booking.com wasn't available and wanted to charge more.
Was it because we are Foreigners?

2026-02-13 • via Nuitee
V
V Bhaskar • solo_traveller • in
9
2026-02-12 • via Nuitee
S
Sivaraman • couple • in
1
Supreme hotel has lost its old glory. Average hotel, with below average customer service.
Cons:

The rooms and bathrooms were not clean. Had mosquitos menace in the air conditioned room. The staffs were very rude in providing services. The need to change their attitude towards customers.

2026-01-31 • via Nuitee
C
Chockalingam • couple • in
1
Poor maintenance
2026-01-30 • via Nuitee
N
Namrata • family_with_children • in
1
Pros:

Nothing

Cons:

Very lazy and irresponsible staff. Unhygienic conditions . Even basic amenities are missing, even towels bucket etc are missing.
Rooms are shabby , AC was leaking

2026-01-30 • via Nuitee
A
Alessandra • couple • it
3
Cons:

Era un buon albergo, ora in significativo declino, da evitare.

2026-01-29 • via Nuitee
K
KARTHIKEYANV • extended_group • in
5
2026-01-28 • via Nuitee
M
Madurai • couple • in
1
Pros:

They have cancelled the booking without intimation so we have straggled lot

2026-01-21 • via Nuitee
P
Prakash • extended_group • in
1
2026-01-20 • via Nuitee
S
SAURAV • family_with_children • in
2
Very Bad
Pros:

I like the higher amount which I paid using booking.com , next time won’t book hotel using this site. Please refund my amount. Paid higher for rooms which is not at all worth.

Cons:

Booking.com didn’t verify the property, provided higher price to book such hotels . You should refund my money

2026-01-19 • via Nuitee
D
D.K.Chandra sekaran • extended_group • in
3
2026-01-19 • via Nuitee
A
Aravind • extended_group • in
1
Really disappointed
Pros:

I didn’t like anything in this property except location

Cons:

Staff behaviour, cleanliness, bathroom fittings, collecting over rate for a additional person.

2026-01-19 • via Nuitee
S
Sujata • family_with_children • in
5
2026-01-19 • via Nuitee
A
Asha Devi • couple • in
4
2026-01-19 • via Nuitee
S
Sindhu • family_with_children • in
2
Cons:

The room provided was not as mentioned.
We had booked a suite room and they gave us a normal room with extra bed.
On fighting with the staff for almost half an hour they changed our room and gave us as per booking.
But the suite had so many cockroaches in it... It was horrible.
Not value for the money.

2026-01-19 • via Nuitee
R
Rajasekharan • couple • in
4
2026-01-19 • via Nuitee
S
S N • family_with_children • in
4
Pros:

Location ok. No restaurent wt all

Cons:

Cleanliness n housekeeping. Entire hot😁l was with dust

2026-01-09 • via Nuitee
M
Materne • family_with_children • de
1
Cons:

Das Hotel hat kein Warmwasser, keine Gaststätte. Im Zimmer
und Bad krabbeln abends Käfer rum.
Dieses Hotel sollte von Booking com nicht mehr unterstützt werden.

2026-01-07 • via Nuitee
S
SUBRAMANIAM • solo_traveller • in
6
Pros:

Very nearer to Railway station

Cons:

(1)Dust accumulated on the hotel items
(2)No hangers to locate shirt / pant in the room
(3)Bed sheet very thin one
(4)Pillow is very basic
(5)After booking through booking.com, again, we need to call Hotel Superme and discuss with them on our reservation. Then we need to make payment and sent to screenshot. After this only, reservation cycle is completed. These steps are not mentioned in Booking.com. It is mentioned in the mail received from Hotel. This is too complicated process. Also, in the hotel mail, it is mentioned as if we are not reporting with 2PM, they will cancel the room. So we need to remember and call the hotel on the day before 2PM to inform when we shall checkin the hotel (Please note that already we paid full payment)

2026-01-04 • via Nuitee
M
Manav • couple • in
8
2026-01-02 • via Nuitee