Comfort Inn & Suites Porter near Indiana Dunes

Hotels
Comfort
8 (367 reviews)
1800 West US Highway 20 , Porter , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Close to attractions
Cons:
Cleanliness issues
Overpriced for value received

Categories

Cleanliness
6.71
Multiple mentions of mold, musty smells, and unclean areas, impacting the overall cleanliness perception.
Service
9.68
Staff noted to be friendly and accommodating, contributing positively to guest experience.
Location
8.72
Positive remarks about proximity to attractions such as the beach and parks.
Room Quality
7.67
Concerns over noise, odors, and some maintenance issues.
Amenities
8.2
Some amenities received mixed reviews, with hot tub and breakfast being points of contention.
Value for Money
7.16
Guests felt the pricing did not match the quality received, especially during peak times.
Food and Beverage
7.21
Breakfast selection perceived as limited and not very satisfying.
Overall Experience
8.68
Despite several issues, guests appreciated the staff and location, leading to a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:40

Property Description

Convenient Location and Nearby Attractions
Comfort Inn & Suites Porter near Indiana Dunes is ideally situated just off Interstate 94, close to popular attractions like Indiana Dunes National Lakeshore and the Majestic Star Casino.

Free Amenities
Guests can enjoy complimentary perks such as free high-speed internet access, weekday newspapers, local calls, and a well-equipped exercise room. Start your day with a delicious hot breakfast featuring a variety of options.

Relaxing Features
Unwind in the indoor heated pool and hot tub after a busy day of exploring the area. Business travelers will appreciate the on-site business center and modern amenities in spacious suites, including flat-screen TVs, microwaves, refrigerators, and more.

Book now to experience comfort and convenience at Comfort Inn & Suites Porter near Indiana Dunes.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

8
Based on 367 reviews
Cleanliness: 6.71
Service: 9.68
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 8.68
A
abdelbassat solo_traveller us
3
Pros:

N/A

Cons:

When I entered my room, I found it was not clean. The room had a very bad smell, and the bathroom was dirty. There was even human feces left in the toilet, which was completely unacceptable. The conditions made me feel uncomfortable, and I could not enjoy my stay. I expected a clean and safe room, but unfortunately, that was not my experience.

2026-08-26 via Nuitee
L
Lety couple us
10
2026-08-22 via Nuitee
B
Brian family_with_children us
4
Cons:

The property was in disrepair. The carpet by the door was ripped and had holes, There where chips in the tub and sink area.

2026-08-19 via Nuitee
L
Lorie A couple us
1
Nightmare
Pros:

I feel they don’t value customers since no phone call about power outages that had been ongoing for days!!!

Cons:

No room when we arrived and no one let us know as they knew for 3-4 days they had no power. I’m 65 and was counting on this room. We had to scramble to find a room 50 miles south from there!

2026-08-19 via Nuitee
L
Lorie A couple us
1
Nightmare
Pros:

Arrived and they had no power, and they had no power for days and days! No phone call no nothing! We had to scramble to find a room 50 miles from said property. Booking has not been friendly about a refund as they say they had no idea. So it will be weeks and weeks before my two nights will be refunded because I paid in advance.

Cons:

They way we were treated in not letting us know that we would be unable to stay.

2026-08-19 via Nuitee
S
Sarah extended_group us
9
Pros:

the staff was very nice.

2026-08-11 via Nuitee
L
Lalit family_with_children us
10
2026-08-09 via Nuitee
R
Robert solo_traveller us
8
2026-08-03 via Nuitee
W
Witherspoon solo_traveller us
5
2026-08-02 via Nuitee
H
Hathaway couple us
8
2026-07-17 via Nuitee
J
Jarrett couple us
6
2026-07-13 via Nuitee
C
Cole solo_traveller us
5
Clean room comfortable beds and air conditioning goid
Pros:

Clean comfortable rooms. The breakfast 6 am to 9 am
Pretty decent breakfast included waffles sausage eggs toast. Air conditioning decent

Cons:

We love hotels with pools and hot tubs . The hot tub was not hot. We had to beg for heat and never got it. Day 2 the elevator broke in this 3 floor hotel. We have our 92 yr old aunt with us. Everyday someone is going to fix it.. it never happened. What if you had a disabled family member in a wheelchair with you?

2026-07-03 via Nuitee
N
Nick solo_traveller ca
8
2026-07-02 via Nuitee
G
Garner couple us
10
Clean, nice staff, good breakfast, kids enjoyed the pool
Pros:

It was clean, the pool was nice and hot tub, breakfast was good, overall good place to stay for a good price.

Cons:

It wasn’t very close to stores really.

2026-06-30 via Nuitee
K
Kayla family_with_children us
8
2026-06-29 via Nuitee
M
Miguel family_with_children us
10
Great visit quite location
Pros:

Quite & safe location

Cons:

N/A

2026-06-29 via Nuitee
J
Jeanne family_with_children us
8
We had a great time at the national park close by. The breakfast was nice, hot and a typical continental breakfast varie
Pros:

Very convenient location. My granddaughter loved the pool and hot tub.

Cons:

It was hard to find the front desk staff.

2026-06-24 via Nuitee
V
VILMA solo_traveller us
8
2026-06-24 via Nuitee
S
Sarah couple us
4
Pros:

Very close to Porter beach! And the pool and hot tub were nice.

Cons:

The room had stuff on the walls not sure what it was. Hotel breakfast wasn’t good. Our tv did not work the first night it was fixed for the second night. The air conditioning would kick on and off and not stay on long enough to cool the room. The morning of checkout the key stopped working at 7am when checkout isn’t till 11am the hotel had a weird smell.

2026-06-23 via Nuitee
H
Helen solo_traveller us
3
Cleanliness, locks, TV, and wifi were all terrible--I will avoid Comfort Inns when I travel
Pros:

The breakfast was fine. Adequate food and good coffee.

Cons:

In the first room, the door lock flashed red, but still opened--making me wonder if it actually locked. The TV was not hooked up to cable and didn't work. I moved to a second room. There, the wifi dropped constantly, so I just used my phone. The hallways on floors 2 and 3 were filthy, particularly in front of the elevator. It looked like they hadn't been vacuumed in weeks.

2026-06-21 via Nuitee