Country Inn & Suites by Radisson, Byram/Jackson South, MS

Hotels
Choice Hotels International
7.4 (156 reviews)
5760 I-55 South Frontage Rd, Byram, Mississippi, 39272 , Byram , US

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fireplace in lobby
Television in common areas
Free breakfast
Smoke-free property
See all facilities

Review Highlights

Pros:
Excellent customer service
Convenient location with many amenities
Cons:
Cleanliness issues in the room
Many amenities not functioning

Categories

Cleanliness
5.85
The room was found not to meet cleanliness standards; it was described as dirty.
Service
9.35
The night attendant showed excellent customer service, addressing issues promptly.
Location
8.85
The location is convenient with many amenities, restaurants, and attractions.
Room Quality
6.85
Issues with room air conditioning, musty smell, and outdated features were present.
Amenities
6.35
Multiple advertised amenities were out of service, impacting overall satisfaction.
Value for Money
7.35
Pricy for one night's stay, considering the issues encountered.
Food and Beverage
6.85
Limited options for breakfast; could have been better.
Overall Experience
7.75
Was a decent stay; some positives but several issues affected the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:13

Property Description

Experience ultimate comfort and convenience at Country Inn & Suites by Radisson, Byram/Jackson South, MS, where your perfect getaway awaits!

Recreational Amenities
Delight in our indoor pool and 24-hour fitness center, ensuring you have a place to unwind after a day of exploration.

Complimentary Breakfast & Gatherings
Wake up to a hearty complimentary buffet breakfast on weekdays and weekends, and connect with fellow travelers during our complimentary reception on select days.

Comfortable Accommodations
Our air-conditioned rooms are equipped with refrigerators, flat-screen televisions, and complimentary Wi-Fi, providing everything you need for a restful stay.

Don’t miss out on this fantastic destination—book your stay today at Country Inn & Suites!

Important information:

  • Pool access available from 8 AM to 10 PM.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.4
Based on 156 reviews
Cleanliness: 5.85
Service: 9.35
Location: 8.85
Room Quality: 6.85
Amenities: 6.35
Value for Money: 7.35
Food and Beverage: 6.85
Overall Experience: 7.75
L
Lameka family_with_children us
7
Serve its purpose for the reason we were there
Pros:

The staff was nice and the location

Cons:

The bed was uncomfortable and pool was out of order, rooms could have been cleaner.

2026-07-23 via Nuitee
J
jose solo_traveller us
10
2026-07-22 via Nuitee
H
Hulsey solo_traveller us
7
Pros:

Cleanliness and breakfast choices

Cons:

Children running and jumping around in hallway right outside of our room area until midnight 1 a.m. and back at it at 5 a.m.. when I had been driving for 10 hours and had 10 more hours to drive the next day. Elevator made very scary sounds and shook every time you were heading up, especially to the 3rd floor that we were on

2026-07-21 via Nuitee
C
Chelsea couple us
1
Cons:

I was double charged for one room

2026-07-21 via Nuitee
K
Keera solo_traveller us
1
HORRIBLE
Pros:

Nothing

Cons:

When we entered our room, there was a strong smell of urine. I brought it to their attention, but nothing was done to address the issue. We stayed in the same room for six days, and not once did anyone come to clean the room or change the linens. The conditions became so bad that I had to personally go ask for a broom.

I went to the front desk at night, but no one was there. When someone finally returned, I asked for towels and was told they did not have any available. This was by far the worst experience I have ever had at a hotel. The lack of cleanliness, communication, and basic customer service was extremely disappointing.

2026-07-19 via Nuitee
K
Keera solo_traveller us
1
2026-07-19 via Nuitee
O
Oliver family_with_children us
10
2026-07-18 via Nuitee
E
Elizabeth D solo_traveller us
10
Really enjoyed my stay and will book again
Pros:

Very clean rooms and front desk employees were awesome

Cons:

No complaints

2026-07-15 via Nuitee
A
Abriam family_with_children us
10
2026-07-15 via Nuitee
E
Ekya couple us
6
2026-07-14 via Nuitee
T
Teresa family_with_children us
8
Staff was polite
Pros:

Good location

Cons:

Tables in the dining room were run down; hair was in the shower/tub. It was overpriced for the location and amenities.

2026-07-13 via Nuitee
J
Jeremy couple us
8
Cozy and esthetically pleasing
Pros:

Appearance. Quite appealing to the eye

Cons:

My opinion prices are just too high for mostly everything

2026-07-12 via Nuitee
D
Dalena family_with_children us
4
Pros:

Great Location to where we needed to travel. Felt Safe directly on the hwy.

Cons:

The elevator was not working properly and they placed us on the 3rd floor. The staff would have to get the elevator that was stuck on another floor. Often the staff did not want to get the elevator for us so we had to take the stairs. When we would call to request the elevator, it was often met with an attitude or 30 min waiting period (they forgot). That was very difficult with 4 kids.

2026-07-09 via Nuitee
T
Tammy family_with_children us
10
It was as expected.
Pros:

Everything was nice.

Cons:

The shower curtain smelled a little sour.

2026-07-06 via Nuitee
J
Jennifer couple us
6
I only came back to sleep
Pros:

The rooms where nice

Cons:

Not enough towels, elevator was not working and the breakfast was a nooo goooo. Awful

2026-07-03 via Nuitee
M
Makeithra couple us
6
2026-06-29 via Nuitee
M
MARSHALL solo_traveller us
7
2026-06-27 via Nuitee
L
Lefatia couple us
8
Nice staff, good area, breakfast not the best and dining/coffe area stayed dirty
Pros:

The hotel was very comfortable and the staff were very friendly. They make you pay a $100 deposit for incidentals which I wish were better explained during booking. They did refund/reverse the hold pretty fast after checkout. Only downside was the breakfast/coffee area consistently dirty and not enough hot food for guests during the 7 am - 10 am breakfast. Aside from that, it was a descent stay.

Cons:

The breakfast was minimal and the area was not regularly cleaned. Trash was overflowing. They ran out of breakfast the first day and the second day no scrambled eggs. I would suggest having adequate supply of food toast the entire time for breakfast and ensure there is an attendant that cleans and wipes up regularly. The pool was cold and not heated, lots of chlorine. Rooms were clean and comfy.

2026-06-21 via Nuitee
C
Clyde family_with_children us
6
Short and sweet
Pros:

It was clean and close to everything we needed

2026-06-18 via Nuitee
R
Ricardo solo_traveller us
8
2026-06-18 via Nuitee