Royale Chulan Kuala Lumpur

Hotels
8 (2458 reviews)
No. 5, Jalan Conlay, Kuala Lumpur City Centre , Kuala Lumpur , MY
+60 3-2688 9688

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Room cleanliness concerns
High room rates without breakfast included

Categories

Cleanliness
7.64
Several reviews noted issues with mold and maintenance in rooms.
Service
8.61
Consistently mentioned as friendly and helpful in multiple reviews.
Location
8.65
Praised for its convenient location near important facilities.
Room Quality
7.1
Noted issues with room value, size, and some old facilities.
Amenities
8.13
General amenities were appreciated, though some negative mentions about specific items.
Value for Money
7.59
Perceived as high, considering the price and lack of included breakfast.
Food and Beverage
8.14
Food quality and breakfast selections were generally well-liked.
Overall Experience
8.11
Despite some issues, many guests found their stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:22

Property Description

Luxurious Accommodations
Experience 5-star Malaysian hospitality with classic European-style furnishings in air-conditioned rooms and enjoy international channels on flat-screen TVs.

Prime Location
Located within the Golden Triangle District, just a short distance from Pavilion Shopping Centre, Bukit Bintang, and Kuala Lumpur Convention Centre, with easy access to the MRT station.

Relaxation and Convenience
Unwind by the large outdoor pool with sun loungers, stay active at the gym, and stay connected with free Wi-Fi. Complete your stay with a hearty buffet breakfast at Warisan Cafe.

Book now to indulge in the perfect blend of luxury, comfort, and convenience at Royale Chulan Hotel in downtown Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that babysitting/child services are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8
Based on 2458 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
N
noraini • solo_traveller • my
10
Pros:

Bersih and selesa....

2026-10-31 • via Nuitee
L
Liana • family_with_children • my
10
2026-10-31 • via Nuitee
A
Asilah • solo_traveller • my
10
Room lighting
Pros:

I love their food! All delicious

Cons:

Maybe can add more white lamp in their room area

2026-10-30 • via Nuitee
M
Muhamad Rizal • couple • my
8
Good and best to stay
Pros:

Clean

Cons:

Attractive nearby location

2026-10-30 • via Nuitee
P
PapaAjib • family_with_children • my
10
2026-10-30 • via Nuitee
A
Akib • family_with_children • bd
8
Pros:

The room was spacious and well arranged.
The toilet fittings can be better maintained.
However, the front desk staff were very helpful and willing to go above and beyond to help you.

Cons:

The breakfast restaurant can be better managed. Buffet Food menu, staff assisting during the service and quality of coffee and tea can be improved.
The swimming pool area needs staff at all times for assistance and services safety and security along with drinks and snacks for guests to relax.

2026-10-28 • via Nuitee
H
Heather On Behalf Of SHIRLEY • family_with_children • gb
7
Cleaning and upkeep of rooms need to be improved.
Pros:

Staff were exceptionally polite. We were then transferred to a 2 bedroom suite which was very nice. However , housekeeping needs to be improved. Just the finer touches such as cleaning the glass table and hoovering the carpet.

Cons:

The first rooms had cockroaches .. rooms 514 and 540....

2026-10-27 • via Nuitee
A
Andrew • solo_traveller • au
10
A very pleasant short stay in KL
Pros:

The room was spacious and comfortable. The pool was very pleasant for a swim. There was plenty of choice for breakfast. The room service meal was served promptly and was a good standard

2026-10-27 • via Nuitee
T
Tunku Mohd Azizuddin • couple • my
10
2026-10-26 • via Nuitee
K
Kalugalage • couple • lk
8
A wonderful stay at Royale Chulan Kuala Lumpur! The service was excellent, and the friendly staff made us feel truly wel
Pros:

Excellent location. Super spacious rooms.

Cons:

Nothing to complaint. There was an issue with drainage in the shower area. Staff could not get it fixed.

2026-10-26 • via Nuitee
T
Touhid • family_with_children • bd
8
2026-10-25 • via Nuitee
M
Maha • family_with_children • pk
9
2026-10-25 • via Nuitee
A
Alzhrani • couple • bh
9
Very good and comfortable
Pros:

The value for money, location and comfort

Cons:

All was good

2026-10-24 • via Nuitee
S
Shoban • family_with_children • my
10
2026-10-24 • via Nuitee
A
Alhadi • family_with_children • my
8
2026-10-23 • via Nuitee
S
Sentha • family_with_children • ch
3
2026-10-22 • via Nuitee
P
Puteri ruziyana • couple • my
9
Relax & cosy
Pros:

Good

Cons:

Nothing

2026-10-21 • via Nuitee
A
Aina • couple • my
9
2026-10-20 • via Nuitee
K
kate jw • family_with_children • au
10
Great room at a great price
Pros:

The cleaning man was lovely.. aircon was like the arctic, the room was extremely quiet, the location was fantastic, check in was fast and easy as was the check out

Cons:

Breakfast was poor, if you are a westerner, there really wasn't a huge amount for us. The view was pretty much of the glass roof of the dining area, which was a bit disappointing, I asked the woman for a high room with balcony but got the 3rd floor. The bed was nice and big but a bit too hard as were the pillows, but I'm sure this is standard in this part of the world, so, can't really complain about that can we.. All in all, we would go back there as the location was amazing, right in between The Pavillion and The PETRONAS Towers. Fantastic shopping!!

2026-10-19 • via Nuitee
S
Sreejith Krishnan • family_with_children • in
10
Cons:

water gun near the toilet seat dint have a handle. it seemed broken.

2026-10-19 • via Nuitee