Royale Chulan Kuala Lumpur

Hotels
8 (2458 reviews)
No. 5, Jalan Conlay, Kuala Lumpur City Centre , Kuala Lumpur , MY
+60 3-2688 9688

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Room cleanliness concerns
High room rates without breakfast included

Categories

Cleanliness
7.64
Several reviews noted issues with mold and maintenance in rooms.
Service
8.61
Consistently mentioned as friendly and helpful in multiple reviews.
Location
8.65
Praised for its convenient location near important facilities.
Room Quality
7.1
Noted issues with room value, size, and some old facilities.
Amenities
8.13
General amenities were appreciated, though some negative mentions about specific items.
Value for Money
7.59
Perceived as high, considering the price and lack of included breakfast.
Food and Beverage
8.14
Food quality and breakfast selections were generally well-liked.
Overall Experience
8.11
Despite some issues, many guests found their stay enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:22

Property Description

Luxurious Accommodations
Experience 5-star Malaysian hospitality with classic European-style furnishings in air-conditioned rooms and enjoy international channels on flat-screen TVs.

Prime Location
Located within the Golden Triangle District, just a short distance from Pavilion Shopping Centre, Bukit Bintang, and Kuala Lumpur Convention Centre, with easy access to the MRT station.

Relaxation and Convenience
Unwind by the large outdoor pool with sun loungers, stay active at the gym, and stay connected with free Wi-Fi. Complete your stay with a hearty buffet breakfast at Warisan Cafe.

Book now to indulge in the perfect blend of luxury, comfort, and convenience at Royale Chulan Hotel in downtown Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that babysitting/child services are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8
Based on 2458 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
M
mohammed nazree • couple • my
7
good
Pros:

Aircondition is not cold… Otherwise is good

Cons:

near to mrt

2026-09-19 • via Nuitee
Z
Zakry • family_with_children • my
9
2026-09-17 • via Nuitee
A
Azim Azri • couple • my
9
2026-09-14 • via Nuitee
N
Norli Azira • solo_traveller • my
8
2026-09-13 • via Nuitee
N
Nur • solo_traveller • my
10
Nak repeat datang lagi..
Pros:

1) Breakfast sedap! Kids friendly
2) Boleh berjalan kaki dari MRT Conlay untuk ke Persiaran KLCC (keluar dalam mall Ombak) untuk ke KLCC. Hanya 1stesen sahaja (RM1.00)
3) Staff sangat friendly
4) Dine in room , service sangat cepat sebab order dalam whatsapp sahaja.
5) Aircond sejuk , bantal empuk , bilik wangi

Cons:

Tiada

2026-09-13 • via Nuitee
N
NURUL IZZATI • solo_traveller • my
9
Pros:

Polite staff, good services.

2026-09-08 • via Nuitee
A
Ariff • family_with_children • my
10
2026-09-07 • via Nuitee
N
nur • solo_traveller • my
8
2026-09-06 • via Nuitee
Z
ZAIDATUL AKMAL • family_with_children • my
8
Comfortable and a good night stay.
Pros:

The location is excellent. Next to pavillion but on the quiet street of conlay. Comfortable room. Good breakfast.

Cons:

Nothing

2026-09-05 • via Nuitee
W
Wan JOHARI • solo_traveller • my
10
2026-09-05 • via Nuitee
L
Lynda • family_with_children • my
10
2026-09-05 • via Nuitee
A
Azhari • solo_traveller • my
10
Pros:

Everything.

Cons:

Nothing.

2026-09-03 • via Nuitee
M
Mohd Noor Helmie • family_with_children • my
9
2026-09-01 • via Nuitee
F
Florence • family_with_children • fr
7
Pros:

Très propre et confortable

Cons:

Grand hôtel mais piscine froide . Grand choix de petit déjeuner mais très asiatique / indien

2026-09-01 • via Nuitee
M
Mangaladevi • couple • my
10
Truly we had a great time
Pros:

Very clean and well maintained the whole room
Breakfast was awesome with so many of choices

Cons:

Nothing

2026-09-01 • via Nuitee
F
Fiorela • solo_traveller • pe
7
Céntrico
Pros:

Super grande y céntrico

Cons:

Muy viejo, le falta mantenimiento

2026-08-31 • via Nuitee
T
Thomas Yoon Ken • solo_traveller • my
7
2026-08-31 • via Nuitee
T
Thomas Yoon Ken • solo_traveller • my
7
Apart from the pest issue, it was generally good
Pros:

Location is good. Spacious room, spacious bathroom with shower, bathtub and toilet all 3 separated from each other. Equipped with separate portable water faucet. Room service is efficient. Food is tasty. Friendly front desk.

Cons:

A lot of light switches are not functional. Lamp shades degraded. Furnitures need to refurbish. There are few Roaches in the room, crawling on the mini bar.

2026-08-31 • via Nuitee
S
Shanti • family_with_children • my
4
2026-08-29 • via Nuitee
F
Fakhri • solo_traveller • my
8
Pay for the breakfast. Well worth the extra
Pros:

The breakfast was really good and the star of the stay

Cons:

The gym is badly in need of an update

2026-08-29 • via Nuitee