Premier Resort The Moorings, Knysna

Hotels
•
Premier Hotels & Resorts
8.2 (1093 reviews)
George Rex Drive , Knysna , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Housekeeping issues
Poor food options

Categories

Cleanliness
7.7
Housekeeping needs improvement; dirty lamps and greasy marks were noted.
Service
9.2
Staff are friendly and accommodating, providing excellent service.
Location
8.7
Great location with forest vibes and proximity to local attractions.
Room Quality
7.7
Rooms are spacious but some areas show neglect and require maintenance.
Amenities
8.7
Good amenities with pleasant facilities like the pool and tennis court.
Value for Money
7.7
Considered expensive for the overall quality and experience offered.
Food and Beverage
7.2
Breakfast and buffet options were criticized for variety and quality.
Overall Experience
8.7
Overall positive experience with room for improvement in cleanliness and dining.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:41

Property Description

Enchanting Waterfront Retreat

Luxurious Accommodations: Premier Hotel Knysna offers air-conditioned rooms with private balconies or patios, featuring modern decor and essential amenities like flat-screen TVs and coffee facilities. Some rooms even include a kitchen for added convenience.

Gourmet Dining: Indulge in regional and international cuisine at Salmon Restaurant, complemented by a selection of local wines and spirits at the bar. The pool menu offers refreshing drinks, cocktails, and light bites for a satisfying poolside experience.

Endless Activities: With an outdoor swimming pool and a range of outdoor activities like fishing, boating, and bird watching in the surrounding area, guests can enjoy a perfect blend of relaxation and adventure.

Experience the beauty of Knysna at Premier Hotel Knysna - The Moorings. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1093 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.7
F
Fehrsen • solo_traveller • za
10
2026-05-16 • via Nuitee
I
IGOR • couple • ru
10
2026-05-09 • via Nuitee
L
Luyolo • couple • za
8
2026-05-06 • via Nuitee
T
Thomas • family_with_children • za
10
2026-05-05 • via Nuitee
L
lacey • couple • za
10
2026-05-04 • via Nuitee
M
Mohammed • couple • za
9
2026-05-03 • via Nuitee
C
Celine • family_with_children • de
8
Pros:

Der Staff ist sehr freundlich, zuvorkommend, und hat sich sehr um uns bemüht. Da in unserem Zimmer das WLAN nicht stabil war und der Nachbar geraucht hat, durften wir direkt umziehen und hatten dann einen wunderbaren Aufenthalt.

Cons:

WLAN nicht überall gut genug für remote work, wurde aber durch einen Zimmerwechsel behoben

2026-05-01 • via Nuitee
E
edwin • couple • za
1
Terrible .toilets in the room like for kiddies
Cons:

Shower was icy cold
Water pressure very low
My wife had to have a ice cold shower at 106A now she’s sick
A lot of spiders all over the bed
Toilet in the rooms like for kiddies

2026-04-29 • via Nuitee
M
Mabongi • solo_traveller • za
10
Pros:

The pool area and the rooms

Cons:

Some of the stuff.

2026-04-26 • via Nuitee
K
Karen • family_with_children • za
9
2026-04-25 • via Nuitee
E
Eckart • family_with_children • de
8
Pros:

Lage und Frühstück waren sehr gut

Cons:

Das Hotel wird regelmässig von Busreisegruppen besucht.Leider hat das Hotel nur ein kleines (italienisches) Restaurant innerhalb der Hotelanlage mit wenigen Tischen. Immer wenn die Busgruppen dort auch Abendessen möchten ist das Restaurant überfordert.

2026-04-23 • via Nuitee
W
Wanderer47139486252 • Couples • Cape Town, Western Cape
4
Don’t waist your time!
Pros:

Sadly, what should have been a relaxing Easter weekend turned into a very disappointing stay. The hotel feels neglected and outdated, with so much potential that’s simply overlooked. .

We initially had to request a room change due to how run-down our first room was. Unfortunately, the second villa wasn’t much better - beds had to be replaced as they were completely uncomfortable, more like hammocks than proper beds.

The overall service was equally concerning. Staff came across as inattentive and disengaged, buffet areas were often left dirty, and there was a noticeable lack of care in the day-to-day experience. Management seemed largely absent, only visible when they came to eat breakfast in the main restaurant every morning, which added to the frustration.

It’s clear this hotel could be something truly special, but it is in desperate need of strong management, proper staff training, and a complete refresh to bring it back to life. Oh and on site day spa have untrained beauty therapist performing chemical peels. Manager confronted. And admitted the staff were not trained. Do not waist your time or money at this hotel - unless taken over by a new group - there’s really much better accommodation in the area for the same value.

2026-04-20 • via Tripadvisor
T
Tomer • solo_traveller • il
7
2026-04-20 • via Nuitee
Z
Zane • family_with_children • za
10
Pros:

The space, cleanliness and comfort

2026-04-12 • via Nuitee
C
Colin • couple • gb
7
2026-04-08 • via Nuitee
N
NOKUTHULA • couple • za
10
Overall, I enjoyed my stay at the property
Pros:

I liked the way my room was so spacious, comfortable and I liked the food was very nice.

Cons:

I didn’t like the noise people make when they chatting outside on the passage ,it comes in through the bathroom window.

2026-04-07 • via Nuitee
N
Nolubabalo • family_with_children • za
9
2026-04-07 • via Nuitee
S
SHERIFA • couple • za
10
Pros:

Perfect start to our anniversary road trip !!

2026-04-07 • via Nuitee
S
Sisanda • couple • za
10
2026-04-05 • via Nuitee
Z
Zaid • family_with_children • za
7
Decent stay with good location
Pros:

Enough space in apartment
Aircon
Jungle gym for kids
Spa on site
Location was great.

Cons:

Poor check in experience
Room facilities were average.
Had to call the reception for basic stuff like bowls
Felt Room cleaning was done quickly but without proper cleaning. Eg we filled the dish washer but the staff didn't even empty it.

2026-04-05 • via Nuitee