Cititel Express Kota Kinabalu

Hotels
8.1 (1045 reviews)
No. 1 Jalan Singgah Mata 1, Asia City, , Kota Kinabalu , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room size can be small
Lack of certain amenities

Categories

Cleanliness
7.99
The hotel is clean and well maintained, with good housekeeping.
Service
8.46
Staff are friendly and helpful.
Location
8.5
Great location with easy access to shops and transportation.
Room Quality
7.95
Rooms are generally comfortable but some are small.
Amenities
7.48
Missing some amenities like kettles in rooms.
Value for Money
8.44
Good value for money with decent pricing for the area.
Food and Beverage
7.99
Basic offerings available; some expectation for in-room amenities.
Overall Experience
7.96
A pleasant stay overall, suitable for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:35

Property Description

Convenient Location in the City's Commercial District
Situated in the heart of the city, perfect for both business and leisure travelers.

Modern Rooms with Stunning Views
Enjoy contemporary decor, flat-screen TVs, and some rooms offering breathtaking city or sea views.

Delicious Dining Options and 24/7 Reception
Indulge in a buffet breakfast at Peniel Delicacy, or explore nearby dining choices. Benefit from round-the-clock multilingual reception staff for your convenience.

To book your stay at Cititel Express Kota Kinabalu and experience all these amenities firsthand, reserve your room now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1045 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
L
Lyla • couple • my
8
2026-04-18 • via Nuitee
J
Jing En • solo_traveller • my
10
2026-04-17 • via Nuitee
J
Jing En • solo_traveller • my
10
2026-04-17 • via Nuitee
M
Mohd • solo_traveller • id
10
Pros:

Clean and good servis

Cons:

Good location

2026-04-16 • via Nuitee
C
Claudia • couple • de
8
Cons:

Das Frühstück war nicht sehr gut

2026-04-15 • via Nuitee
M
Mudin • solo_traveller • my
10
Comfortable
Pros:

I actually prefer smaller rooms—surprising, right? I tend to get a bit anxious sleeping in new environments, but I truly enjoyed my stay at this hotel. The room size felt just perfect. They also provide a surau and a water dispenser room, which was a nice touch.

I didn’t get to fully explore the TV features until about four hours before checkout, but I was impressed to find YouTube and Netflix available. Even if you don’t have your own account, they offer a selection of free movies to enjoy, which was a great bonus.

I traveled alone and felt very safe around the hotel area. Overall, I absolutely loved my stay and would definitely come back again!

2026-04-14 • via Nuitee
T
Tan • couple • my
8
2026-04-14 • via Nuitee
D
Dorina • extended_group • nl
9
Prima locatie, vriendelijk personeel en ruime kamer
Pros:

Prima locatie, vriendelijk personeel en ruime kamer.

2026-04-13 • via Nuitee
W
Willy • solo_traveller • tw
6
2026-04-11 • via Nuitee
K
khaizuan • solo_traveller • my
9
2026-04-10 • via Nuitee
C
CHEE • solo_traveller • my
9
Pros:

In the heart of the city

Cons:

Room slightly small

2026-04-10 • via Nuitee
E
Ester • couple • gb
9
2026-04-09 • via Nuitee
W
Wong • couple • my
8
2026-04-07 • via Nuitee
A
Asniah • extended_group • my
10
Pros:

Need to provide ROOM connecting for Familys team

2026-04-06 • via Nuitee
A
Asniah • extended_group • my
9
Pros:

we need the connecting Room

2026-04-06 • via Nuitee
P
Prem Ananth • extended_group • my
8
Pros:

Location, friendly staff and cleanliness

Cons:

Double room is too small

2026-04-05 • via Nuitee
N
Ng • solo_traveller • my
7
keep aiming for the best.
Pros:

room is clean.

Cons:

location is on the edge of town.

2026-04-03 • via Nuitee
N
Nur Asilah • extended_group • my
8
2026-04-03 • via Nuitee
P
Peggy • couple • sg
10
Pros:

No comment all good will come back stay longer

Cons:

Breakfast really must improve

2026-04-03 • via Nuitee
V
VS Lai • solo_traveller • my
9
2026-04-03 • via Nuitee