Cititel Express Kota Kinabalu

Hotels
8.1 (1209 reviews)
No. 1 Jalan Singgah Mata 1, Asia City, , Kota Kinabalu , my

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room size can be small
Lack of certain amenities

Categories

Cleanliness
7.99
The hotel is clean and well maintained, with good housekeeping.
Service
8.46
Staff are friendly and helpful.
Location
8.5
Great location with easy access to shops and transportation.
Room Quality
7.95
Rooms are generally comfortable but some are small.
Amenities
7.48
Missing some amenities like kettles in rooms.
Value for Money
8.44
Good value for money with decent pricing for the area.
Food and Beverage
7.99
Basic offerings available; some expectation for in-room amenities.
Overall Experience
7.96
A pleasant stay overall, suitable for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:35

Property Description

Convenient Location in the City's Commercial District
Situated in the heart of the city, perfect for both business and leisure travelers.

Modern Rooms with Stunning Views
Enjoy contemporary decor, flat-screen TVs, and some rooms offering breathtaking city or sea views.

Delicious Dining Options and 24/7 Reception
Indulge in a buffet breakfast at Peniel Delicacy, or explore nearby dining choices. Benefit from round-the-clock multilingual reception staff for your convenience.

To book your stay at Cititel Express Kota Kinabalu and experience all these amenities firsthand, reserve your room now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1209 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
N
Ng • couple • my
10
2026-07-18 • via Nuitee
M
Mohamad Sufan • solo_traveller • my
10
2026-07-18 • via Nuitee
M
Mong Kiong • couple • my
8
2026-07-17 • via Nuitee
H
Hien Anh • solo_traveller • vn
7
Nói chung là tốt
Pros:

Nhân viên khá thân thiện nhiệt tình nhất là cô Wilma!
Vệ sinh sạch
Địa điểm tốt
Wifi nhanh

Cons:

Đồ ăn ít loại để chọn và mặn quá ko tốt cho sức khỏe!
Không có ấm đun nước và nước nóng cung cấp ko đủ nóng!
Khăn tắm cung cấp nhiều hơn & để sẵn khăn sạch ko cần phải gọi mới đưa!

2026-07-15 • via Nuitee
H
Hana • solo_traveller • my
9
Pros:

The beddings was comfy and the room was confortable enough. Breakfast was simple but delicious

2026-07-14 • via Nuitee
S
Shaiful • solo_traveller • my
9
Satisfactory & good customer service.
Pros:

Location & cleanliness

Cons:

Quite small room for 2pax

2026-07-14 • via Nuitee
I
Ignacio • family_with_children • es
8
Pros:

Habitacion pequeña pero confortable. Bien ubicado y personal amable

Cons:

Desayuno muy corto

2026-07-13 • via Nuitee
M
MUHAMMAD ADIB IRFAN BIN • solo_traveller • my
10
2026-07-13 • via Nuitee
A
Ahmad Nizam • solo_traveller • my
10
Awesome
Pros:

Location

Cons:

Overall good

2026-07-12 • via Nuitee
A
Adrianna • solo_traveller • my
10
Pros:

The location was strategic.. The staff very friendly and helpful..

2026-07-12 • via Nuitee
S
Sitti Norhayati • family_with_children • my
8
Pros:

Strategic location, near eatary.

2026-07-12 • via Nuitee
A
Adrianna • solo_traveller • my
10
Pros:

Everythings was good.. My second fav place to stay 😊

2026-07-12 • via Nuitee
J
Janire • extended_group • es
10
2026-07-10 • via Nuitee
M
mohd idham • couple • my
10
2026-07-07 • via Nuitee
J
Jason • couple • tw
7
Not bad for the price I guess
Pros:

The lobby was nice

Cons:

The room was much smaller than I anticipated

2026-07-06 • via Nuitee
H
Haslina • solo_traveller • my
9
2026-07-06 • via Nuitee
C
Cheng Fong • couple • my
10
2026-07-04 • via Nuitee
G
GERALDINE SWEE • solo_traveller • my
8
2026-07-02 • via Nuitee
H
Haji • solo_traveller • bn
10
Pros:

Clean

Cons:

-

2026-07-01 • via Nuitee
D
Devendran • extended_group • my
9
2026-07-01 • via Nuitee