Cititel Express Kota Kinabalu

Hotels
8.1 (1176 reviews)
No. 1 Jalan Singgah Mata 1, Asia City, , Kota Kinabalu , my

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room size can be small
Lack of certain amenities

Categories

Cleanliness
7.99
The hotel is clean and well maintained, with good housekeeping.
Service
8.46
Staff are friendly and helpful.
Location
8.5
Great location with easy access to shops and transportation.
Room Quality
7.95
Rooms are generally comfortable but some are small.
Amenities
7.48
Missing some amenities like kettles in rooms.
Value for Money
8.44
Good value for money with decent pricing for the area.
Food and Beverage
7.99
Basic offerings available; some expectation for in-room amenities.
Overall Experience
7.96
A pleasant stay overall, suitable for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:35

Property Description

Convenient Location in the City's Commercial District
Situated in the heart of the city, perfect for both business and leisure travelers.

Modern Rooms with Stunning Views
Enjoy contemporary decor, flat-screen TVs, and some rooms offering breathtaking city or sea views.

Delicious Dining Options and 24/7 Reception
Indulge in a buffet breakfast at Peniel Delicacy, or explore nearby dining choices. Benefit from round-the-clock multilingual reception staff for your convenience.

To book your stay at Cititel Express Kota Kinabalu and experience all these amenities firsthand, reserve your room now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1176 reviews
Cleanliness: 7.99
Service: 8.46
Location: 8.5
Room Quality: 7.95
Amenities: 7.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
M
Mohd Rizal Zaini • family_with_children • my
7
Overole nice
Pros:

The wifi slow

2026-05-26 • via Nuitee
E
Edward • solo_traveller • my
10
Pros:

I will come & stay coming soon.

Excellence service...house keeping when i go the lif i meet the house keeping..i told her please help make up my room..she smile so beautiful..i think i love at 1st side..hahaha

Cons:

Ok..see u.

I love the bed...where i can buy this bed.so good...

2026-05-26 • via Nuitee
A
Adrian • solo_traveller • my
8
2026-05-26 • via Nuitee
J
John • extended_group • my
8
Cons:

room has no window

2026-05-25 • via Nuitee
M
Mohd Azizi • couple • my
8
2026-05-25 • via Nuitee
H
Hannah • couple • de
7
2026-05-23 • via Nuitee
H
Hafiezuddin • solo_traveller • my
10
2026-05-23 • via Nuitee
S
Sdn Bhd • couple • my
5
Fair, but not really a value-for-money stay
Pros:

Facilities are good, very clean & staff are great and responsive to any issues.

Cons:

Room is quite small for the price. You can get better bargain at other 4 star hotel. Not really good value for money.

2026-05-21 • via Nuitee
W
Wee Kiang • solo_traveller • sg
10
2026-05-21 • via Nuitee
W
Wee Kiang • solo_traveller • sg
10
2026-05-21 • via Nuitee
H
HIE PING • extended_group • my
8
Great stay
Pros:

Staffs were friendly and polite. Location is nice near to every attraction places. Lots of seafood restaurants nearby. Grab car is also simple and easy.

Cons:

Lack of amenities

2026-05-18 • via Nuitee
M
Mohd ridza • solo_traveller • my
9
Pros:

Everything is ok except for the occasional sound from the bathroom, most probably due to water moving from above rooms.

2026-05-18 • via Nuitee
R
Robert_Mi • family_with_children • nl
10
Prima!
Pros:

Uiterst vriendelijk personeel wat in ruime mate aanwezig is.
We hebben 3 nachten in Cititel verbleven met 1 nacht ertussen waarbij we onze rugzakken in het bagagedepot kostelook konden opslaan. Er wordt aan alle kanten meegedacht en meegewerkt. Dank u!!
Kamers zijn klein maar voldoen prima. Airco doet prima zijn werk en op de gang is koud en warm water te pakken.
Ontbijt is prima verzorgd in klein buffetvorm zowel noodles/Rijst als brood, sapjes en goede bonen-koffie ;-)
Prijs-kwaliteit is prima in orde!

Cons:

Niets

2026-05-15 • via Nuitee
R
Ruth • extended_group • my
9
2026-05-12 • via Nuitee
陳 • solo_traveller • tw
7
2026-05-11 • via Nuitee
R
Rose • couple • my
6
2026-05-10 • via Nuitee
C
CHEE • solo_traveller • my
8
Satisfied
Pros:

Good location in the City

Cons:

Rooms just a little tight

2026-05-07 • via Nuitee
V
VS Lai • solo_traveller • my
9
2026-05-07 • via Nuitee
C
Christopher • family_with_children • at
9
Great for an overnight stay if you have a flight next day to somewhere else.
Pros:

The breakfast was very good!! Close to the airport and easy to reach. Big family room for when you travel with a kid.

2026-05-06 • via Nuitee
W
Willy • solo_traveller • tw
8
Pros:

還行，住這裡主因離Borenos Fried Chicken 近，設備性價算高

2026-05-06 • via Nuitee