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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Central Location in Hanoi
Located in the heart of Hanoi, Hanoi Elpis Grand Hotel offers convenient access to popular attractions such as the Thang Long Water Puppet Theater and Hanoi Old City Gate. With key landmarks just a stone's throw away, guests can immerse themselves in the vibrant culture of the city.
Comfortable and Well-Equipped Rooms
Guests can expect a comfortable stay in our air-conditioned rooms equipped with modern amenities including a flat-screen TV, minibar, and a private bathroom. Whether you're here for business or leisure, our rooms provide the perfect retreat after a day of exploring the city.
Convenient Services and Facilities
Enjoy a hassle-free stay with our 24-hour front desk, airport transfers, and complimentary WiFi. Our dedicated staff is here to ensure your needs are met, making your stay with us a memorable one.
Experience the best of Hanoi at Hanoi Elpis Grand Hotel. Book your stay with us now for an unforgettable experience!
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
People 6 years old and over stay for VND 230,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I liked the location
The size of the room
The view
The bed was comfy
Tv was a smart tv
The lift was very small
Cheap and clean room. It's not a luxury hotel so do not expect that. Decent room in a good location for a good price.
Petit dej dans l'autre hôtel
Arnaque !!!! Les photos ne correspondent pas à l'hôtel on nous a mis dans l'hôtel le plus vieux, pleins de moisissures, énormément de bruit même au 6 ieme étage, très mal isolé
N'y allez surtout pas
Regardez les avis Google avant
Clean
Toilet
Hotel was basic, clean. Staff were helpful, even helped to call when we needed help with another booking. Location is pretty decent.
Personál príjemný,hotel dobre situovaný.Izba s balkónom,len škoda že sa tu nepodávajú raňajky.
الموقع فقط
النظافة سيئة جداً
Amazing and well maintained
No breakfast
Next to the hotel are lots of eateries, restaurants and shops. Hoan Kiem lake and Dong Xuan market are within 15 minutes' walk from the hotel.
The hotel staff were all very polite and helpful. They assisted us with our SIM cards and one even helped us to reason with a taxi driver who tried to overcharge us 10 times the regular fare.
The rooms are reasonably clean with all basic needs met.
Except for the loud banging of room doors by the other guests and the tiny elevator, there is nothing that we dislike.
Clean, comfortable room. Soundproof room was good. On busy street, balcony nothing special. Staff not overly welcoming or helpful. Good for overnight stay.
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