Four Points By Sheraton Arusha, The Arusha Hotel

Hotels
•
Marriott
8.8 (177 reviews)
Corner Of Uhuru Road Clock Tower, Arusha , Arusha , TZ
255-27-297 7777

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues in the bathroom
Food quality varied

Categories

Cleanliness
7.95
Some concerns regarding cleanliness in the bathroom as noted by customers.
Service
9.45
Staff described as extremely helpful and responsive despite some invoice issues.
Location
9.45
Well-located, providing easy access to local attractions including safari.
Room Quality
8.95
Rooms described as wonderful and providing a sense of security.
Amenities
8.95
Amenities satisfactory although some improvements suggested for the pool.
Value for Money
8.45
Some reviewers finding the price excessive in relation to their experience.
Food and Beverage
7.95
Breakfast selection considered limited and some food served cold.
Overall Experience
9.25
Despite some shortcomings, overall experience remains positive due to good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:13

Property Description

Discover the charm and elegance of Four Points By Sheraton Arusha, The Arusha Hotel, your ideal destination for relaxation and exploration.

Recreational Paradise: Dive into leisure with our outdoor pool, unwind in the hot tub, or break a sweat in our fully equipped fitness center—perfect for guests of all ages.

Culinary Delights: Indulge in a delectable dining experience with 24-hour room service and savor refreshing drinks at our bar or poolside lounge. Start your day with a scrumptious buffet breakfast, available daily.

Convenience and Comfort: Our 114 air-conditioned rooms are designed for your comfort, featuring modern amenities like iPod docking stations, Wi-Fi access, and cable programming, ensuring a relaxing stay in the heart of Arusha.

Experience all that Arusha has to offer and book your stay today at Four Points By Sheraton Arusha!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JRO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 177 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 9.25
D
Dyuti • solo_traveller • us
10
Comfortable and clean stay at the Four Points Sheraton!
Pros:

Amazing experience and great breakfast! The room was very clean with a great view and comfortable bed.

2026-01-29 • via Nuitee
G
Graeme • couple • ke
7
I feel that the price paid is excessive. I travel extensively for business
Pros:

The breakfast dishes that were contained in the "warm" dishes were cold on all mornings. The only hot meal in the morning was the omelet and the coffee is served myself.
The one evening meal i did have there took 1 hr and that was reminding the waiters 3 times. Eventually the supervisor came our and served me and advised me that my meal, a club sandwich was FOC.

2026-01-19 • via Nuitee
L
Liana • extended_group • br
10
Excelente hotel confortável!!!
Pros:

Hotel muito bonito, confortável e agradável! Quarto amplo com cama boa e roupas de cama em perfeito estado. Equipe gentil e pronta para ajudar! O hotel tem piscina ao ar livre! Jantar, cobrado a parte, muito bom! Café da manhã completo! Adoramos e indicamos o hotel!

Cons:

Gostamos de tudo!

2026-01-15 • via Nuitee
N
NYANGE • solo_traveller • tz
6
2026-01-14 • via Nuitee
I
Issakwisa • solo_traveller • tz
8
2026-01-10 • via Nuitee
A
alberto • extended_group • it
8
Piacevole sorpresa
Pros:

Piacevole struttura per trascorrere una notte a seguito di un volo cancellato. Camere accoglienti piscina dove trascorrere qualche ora di relax, ottima colazione in un ambiente piacevole e curato. Unica osservazione, ma siamo in Africa, servizio molto lento alla reception. Però hotel da consigliare

Cons:

Luci fredde in camera

2026-01-07 • via Nuitee
L
Linda • solo_traveller • tz
8
Property AND staff were good
Pros:

The Breakfast selection was okay and possibly just not my taste and felt a little limited

Cons:

I thonk they can extend the menu selection and the upgrade the food alittle

2025-12-29 • via Nuitee
N
Nassouh • couple • ch
8
2025-12-27 • via Nuitee
L
likest0travel • Family • London, England
6
AVOID rooms by main road- noisy
Pros:

Pleasant hotel with decent buffet breakfast and dinner but not inspiring. Rooms on the smaller side but decently appointed. Staff friendly. My main gripe is that the room faced the road and it was incredibly noisy. Sleep quality therefore poor. The room above was noisy and they travelled so it wasn’t a peaceful hotel experience

2025-12-26 • via Tripadvisor
7
761nityas • Family • Mumbai, Maharashtra
8
Clean and comfortable, great indian food
Pros:

Four Points Arusha was a clean and comfortable hotel, the manager at the restaurant Mr Hakkiadda was a very helpful host. The Restaurent itself has outside seating and the chef made us brilliant indian vegetarian food. Even the vegetarian lasagne was fabulous. Its a great idea to stopover and relax in Arusha for one night before we leave for safari to Serengeti the next day. We also visited Chemka Hot Springs in Arusha and had a great time.

2025-12-24 • via Tripadvisor
R
Rob • couple • ie
7
Cons:

Toilet didn't work in room
Only some power outlets worked

2025-12-21 • via Nuitee
C
Cayetana • Family • Lima, Lima Region
10
Great hotel for a one night stand resting point!!
Pros:

We artived here after more than 25 hours flying to arrive to Tanzania. We were exhausted and reach this hotel with extra comfortablebeds and clean rooms. Hot showers, super friendly staff and felicious food. Just what we needed before starting safaris. Really recommend this hotel. Restaurant was delicious, at dinner we tried african dishes and indian and everyone was delighted!
Breakfast buffet was superb!!

2025-12-19 • via Tripadvisor
J
Joe • solo_traveller • ca
10
2025-12-18 • via Nuitee
J
Joe • solo_traveller • ca
10
2025-12-18 • via Nuitee
L
Linda • solo_traveller • tz
8
2025-12-13 • via Nuitee
N
Natálya • couple • br
10
2025-12-09 • via Nuitee
S
Shlomit • family_with_children • il
10
תמורה מעולה
Pros:

המקום היה נעים, נתן תחושת ביטחון והחדרים היו נפלאים ממש. ממוקם במרחק עשר דקות הליכה מהבית חב"ד.

Cons:

הבריכה הייתה קרה מאוד

2025-12-03 • via Nuitee
V
Vera Lucia • couple • fr
8
Boa
Pros:

Localiza

Cons:

O Box do banheiro estava cheio de cabelos na parede.
Isto significa que o banheiro não foi lavado.

2025-11-26 • via Nuitee
E
Erik • extended_group • nl
9
Pros:

The hotel is very nicely located in Arusha, inside it feels very comfortable and clean. It’s always buzzing with people leaving for Safari etc, so it has a nice vibe. Breakfast is nice, eating out on the deck is very pleasant. The bar with cold beers is also welcome after a hard day of work.

Cons:

I booked through booking.com due to a failure of our booking agency to process a booking elsewhere (Lingmerths, you know who you are). Very happy that Four Points had a room for us! However, it’s very sad that after repeated requests, I never received the invoice I need to get my stay reimbursed. I sent many mails and many requests through booking. None of them seem to reach the responsible person. Only received an invoice of my drinks in the bar, which I also received on location on paper. None of this will influence mu score of this hotel, which is very comfy with extremely helpful staff. It’s just a last attempt to get the necessary documentation to get reimbursed by my employer.

2025-11-16 • via Nuitee
R
robc1234 • Business • Los Angeles, California
10
Friendly staff and good value
Pros:

Hotel staff were very helpful and accommodating. Rooms were good size and clean. Restaurant had good buffet for breakfast and dinner. Central location.

2025-10-31 • via Tripadvisor