Ramada Hervey Bay

Hotels
Wyndham Hotels & Resorts
8.8 (162 reviews)
627 Charlton Esplanade, Urangan, Queensland, 4655 , Urangan , AU

Facilities

Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Street parking
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor amenities
Room quality issues
Limited dining options

Categories

Cleanliness
8.84
Guests noted the overwhelming smell of cleaning products and issues with room quality.
Service
9.99
Staff were described as helpful and friendly.
Location
10
Well located near the Harbour and other amenities.
Room Quality
8.3
Issues with room condition, including unpleasant smells and uncomfortable beds.
Amenities
7.83
Facilities not up to standard; multiple amenities were not available.
Value for Money
8.79
Overall value was seen as poor due to missing amenities and room quality not matching expectations.
Food and Beverage
7.34
Dining options were limited and not well communicated to guests.
Overall Experience
9.33
Mixed reviews with some highlighted positives but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:11

Property Description

Experience a serene getaway at Ramada Hervey Bay, where coastal charm meets modern comfort.

Recreational Oasis
Unwind in our inviting outdoor pool and rejuvenate in the hot tub, or elevate your fitness routine in our well-equipped fitness center. Your relaxation awaits!

Exquisite Dining Options
Savor the flavors of local and international cuisine at Smokey Joes Cafe. Enjoy drinks at the bar or dine alfresco, with room service available for your convenience during limited hours.

Comfortable Accommodations
Our 86 spacious guestrooms feature private balconies and flat-screen televisions, with complimentary wired and wireless internet access to keep you connected. Every detail, from minibars to soothing toiletries, ensures a delightful stay.

Book your escape today and discover the perfect blend of leisure and luxury!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 162 reviews
Cleanliness: 8.84
Service: 9.99
Location: 10
Room Quality: 8.3
Amenities: 7.83
Value for Money: 8.79
Food and Beverage: 7.34
Overall Experience: 9.33
V
Vincenzo couple it
10
2026-07-11 via Nuitee
H
Holly family_with_children au
1
For $220 a night, it was a complete rip off. Old and outdated with tiny rooms.
Cons:

For $220 a night, it was a complete rip off. Old and outdated with tiny rooms.

2026-07-11 via Nuitee
P
Phillippa couple au
10
Very comfortable very clean
Pros:

Cleanliness and staff

Cons:

Loved everything

2026-07-10 via Nuitee
S
Shauna family_with_children au
10
2026-07-08 via Nuitee
S
Sophie couple ae
5
2026-07-07 via Nuitee
S
Sharon couple au
8
Was very happy with all the facilities , staff and location
Pros:

Over looking the pool. Big outdoor area. Close to most things.
Great spa. Great friendly staff.

Cons:

Only thing was it had a musty smell as soon as you walk it. The place was clean, but smelly. Two other rooms either side of me that I went in had the same smell.
But honestly when you open up all the door for a bit it fades.

2026-07-07 via Nuitee
J
Janet family_with_children au
8
We loved this place
Pros:

The pool and spa

Cons:

That the air conditioning was only to cool the room not heat it, would have been nice to been told this by staff whom I feel just kept telling me they would get it fixed when they all knew it couldn’t be. was made to feel like I was just being told that to appease me so hopefully I would go away. Found out the day I checked out that it can’t be heated.

2026-07-07 via Nuitee
D
Dana family_with_children au
9
2026-07-06 via Nuitee
R
Robin couple au
8
2026-07-06 via Nuitee
L
Leesa couple au
8
Pros:

Great location

2026-07-05 via Nuitee
G
Glenice couple au
7
Cons:

Tiny fridge

2026-07-05 via Nuitee
G
Gail solo_traveller au
8
2026-07-03 via Nuitee
A
Ashleigh couple au
10
2026-07-02 via Nuitee
J
Jamie couple au
10
2026-07-01 via Nuitee
C
Chad solo_traveller au
10
2026-06-30 via Nuitee
J
Julie solo_traveller au
8
2026-06-30 via Nuitee
S
Sandie solo_traveller ch
9
2026-06-30 via Nuitee
J
Jason solo_traveller au
9
2026-06-27 via Nuitee
J
Jason solo_traveller au
9
2026-06-27 via Nuitee
J
Jason solo_traveller au
9
Convenient, good value motel that’s clean and spacious
Pros:

Good value and clean

Cons:

Will be good when restaurant returns

2026-06-27 via Nuitee