Ramada Hervey Bay

Hotels
Wyndham Hotels & Resorts
8.8 (162 reviews)
627 Charlton Esplanade, Urangan, Queensland, 4655 , Urangan , AU

Facilities

Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Street parking
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor amenities
Room quality issues
Limited dining options

Categories

Cleanliness
8.84
Guests noted the overwhelming smell of cleaning products and issues with room quality.
Service
9.99
Staff were described as helpful and friendly.
Location
10
Well located near the Harbour and other amenities.
Room Quality
8.3
Issues with room condition, including unpleasant smells and uncomfortable beds.
Amenities
7.83
Facilities not up to standard; multiple amenities were not available.
Value for Money
8.79
Overall value was seen as poor due to missing amenities and room quality not matching expectations.
Food and Beverage
7.34
Dining options were limited and not well communicated to guests.
Overall Experience
9.33
Mixed reviews with some highlighted positives but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:11

Property Description

Experience a serene getaway at Ramada Hervey Bay, where coastal charm meets modern comfort.

Recreational Oasis
Unwind in our inviting outdoor pool and rejuvenate in the hot tub, or elevate your fitness routine in our well-equipped fitness center. Your relaxation awaits!

Exquisite Dining Options
Savor the flavors of local and international cuisine at Smokey Joes Cafe. Enjoy drinks at the bar or dine alfresco, with room service available for your convenience during limited hours.

Comfortable Accommodations
Our 86 spacious guestrooms feature private balconies and flat-screen televisions, with complimentary wired and wireless internet access to keep you connected. Every detail, from minibars to soothing toiletries, ensures a delightful stay.

Book your escape today and discover the perfect blend of leisure and luxury!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 162 reviews
Cleanliness: 8.84
Service: 9.99
Location: 10
Room Quality: 8.3
Amenities: 7.83
Value for Money: 8.79
Food and Beverage: 7.34
Overall Experience: 9.33
J
Jason solo_traveller au
9
2026-06-27 via Nuitee
J
Jason solo_traveller au
9
2026-06-27 via Nuitee
J
Jason solo_traveller au
9
Convenient, good value motel that’s clean and spacious
Pros:

Good value and clean

Cons:

Will be good when restaurant returns

2026-06-27 via Nuitee
M
Michelle solo_traveller au
8
Pros:

Location was great, as was the customer service. Tracy was fabulous, answering our questions and helping to accommodate our bikes.

Cons:

The bathroom was a bit tired, walls needed some patching and painting.

2026-06-26 via Nuitee
T
Terrence couple au
3
It's always a good sign when there's a barrel of damp-rid in your room soaking up the excess moisture
Pros:

Good location.

Cons:

Poorly maintained, dirty, wet and humid

2026-06-26 via Nuitee
S
Sonja couple au
8
Cons:

Very slippery in shower/bath
Very noisy & ineffective exhaust fan in bathroom
Couldn’t change temperature on wall aircon & no instructions

2026-06-23 via Nuitee
M
Michel couple au
10
2026-06-22 via Nuitee
P
Paul couple au
3
Never again stay there
Pros:

Property looked good , but was deceiving

Cons:

Very small room , no proper heating as AC was permanently set, bathroom lights low , very uncomfortable ,at 8.30 am breakfast was complimentary but when we went to have breakfast she was already short of everything so we had breakfast elsewhere

2026-06-22 via Nuitee
E
Ephratah couple au
6
Quite and pleasant
Pros:

Hotel was close to near by eatery joints

Cons:

Warm breakfast buffet would be great to add. What was provided was not inviting and lacked a variety of options.

2026-06-21 via Nuitee
S
Stacey solo_traveller au
10
2026-06-21 via Nuitee
D
Donna couple au
8
2026-06-21 via Nuitee
K
kim solo_traveller au
10
Best hotel I’ve stayed in, friendly staff and easy access (walking distance) to the marina. **Special shout out to Gam f
Pros:

Close to activities I had booked

Cons:

N/A

2026-06-21 via Nuitee
A
Ann solo_traveller au
10
2026-06-18 via Nuitee
P
Philip solo_traveller au
8
2026-06-15 via Nuitee
S
Shane couple au
7
Pros:

Staff was good

2026-06-15 via Nuitee
C
Corey solo_traveller au
6
2026-06-14 via Nuitee
C
Christopher couple au
8
2026-06-14 via Nuitee
G
Graham couple au
8
2026-06-14 via Nuitee
T
Tracey couple au
8
2026-06-13 via Nuitee
C
Christine couple au
7
2026-06-13 via Nuitee