Ramada Hervey Bay

Hotels
•
Wyndham Hotels & Resorts
8.8 (162 reviews)
627 Charlton Esplanade, Urangan, Queensland, 4655 , Urangan , AU
61-07-41970500

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Facilities

Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
Garden
Luggage storage
Express check-in/check-out
Street parking
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor amenities
Room quality issues
Limited dining options

Categories

Cleanliness
8.84
Guests noted the overwhelming smell of cleaning products and issues with room quality.
Service
9.99
Staff were described as helpful and friendly.
Location
10
Well located near the Harbour and other amenities.
Room Quality
8.3
Issues with room condition, including unpleasant smells and uncomfortable beds.
Amenities
7.83
Facilities not up to standard; multiple amenities were not available.
Value for Money
8.79
Overall value was seen as poor due to missing amenities and room quality not matching expectations.
Food and Beverage
7.34
Dining options were limited and not well communicated to guests.
Overall Experience
9.33
Mixed reviews with some highlighted positives but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:11

Property Description

Experience a serene getaway at Ramada Hervey Bay, where coastal charm meets modern comfort.

Recreational Oasis
Unwind in our inviting outdoor pool and rejuvenate in the hot tub, or elevate your fitness routine in our well-equipped fitness center. Your relaxation awaits!

Exquisite Dining Options
Savor the flavors of local and international cuisine at Smokey Joes Cafe. Enjoy drinks at the bar or dine alfresco, with room service available for your convenience during limited hours.

Comfortable Accommodations
Our 86 spacious guestrooms feature private balconies and flat-screen televisions, with complimentary wired and wireless internet access to keep you connected. Every detail, from minibars to soothing toiletries, ensures a delightful stay.

Book your escape today and discover the perfect blend of leisure and luxury!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HVB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 162 reviews
Cleanliness: 8.84
Service: 9.99
Location: 10
Room Quality: 8.3
Amenities: 7.83
Value for Money: 8.79
Food and Beverage: 7.34
Overall Experience: 9.33
J
Julie Jobson • couple • au
6
Great staff and good location at affordable price
Pros:

Staff very helpful and accommodating. Nothing was too much trouble.

Cons:

No room service. Room smelt a bit musty. No fly screens.

2026-05-30 • via Nuitee
K
Kathy • solo_traveller • au
10
2026-05-30 • via Nuitee
M
merilynn • solo_traveller • au
7
Goody
Pros:

Clean and well maintained

Cons:

Old squishy mattress

2026-05-29 • via Nuitee
C
chris • couple • gb
8
A good hotel for a couple of nights stay.
Pros:

The hotel was within walking distance from the Boat Club, which served an adequate evening meal. Although the bar area could be noisy ,once in your room you couldn't hear any noise. The bed was very comfortable. Exceptional pool area. Included breakfast was adequate.

2026-05-25 • via Nuitee
T
Teegan • couple • au
10
2026-05-25 • via Nuitee
R
Roberto • couple • au
8
Good value for money, very clean and well maintained property.
Pros:

Room was very clean, bed was comfortable, on site parking

Cons:

Nothing to dislike

2026-05-24 • via Nuitee
T
Tianna • solo_traveller • au
4
Probably wont be going back..
Pros:

I like that the staff were friendly and polite. The pool is beautiful.

Cons:

The food isnt great, ordered a pizza and it tasted like a frozen cardboard box pizza.

I didnt like the shower, the shower head was gunked up and was struggling to pour the pressure through, the water kind of dribbled down and the hose wasnt long enough, so I had to take the shower head off and run it over my chest to dribble down and wash my legs, very annoying.

There was a dirty bandaid on the top of the shower rail.

The curtains didnt keep the light out on the very edges and I got woken up in the morning to sunlight.

Some of the light switches in the room were broken.

I also dont like that the mini bar isnt stocked.

2026-05-24 • via Nuitee
D
Donna • solo_traveller • au
10
Pros:

Fabulous. Clean. Quiet. Great view of the beautiful pool

2026-05-22 • via Nuitee
S
Savvas E • solo_traveller • au
7
Pros:

The room was comfortable and clean. Good location near the marina.

Cons:

Restaurant was shut due to renovations, as was the fitness centre. The smaller bar was serving up tapas style meals which were ok but overpriced. The continental breakfast was very light on choices compared to other hotels we stayed at. Overall it was disappointing to find the hotel has reduced its services for renovations but still charging full rates.I would expect better from a hotel in the Ramada by Wyndham group.

2026-05-22 • via Nuitee
J
Julie • couple • au
7
Nice break to see my son
Pros:

Position

Cons:

When I filled the spa up and turned it on, lots of black stuff came out of it. Needs a clean
1 tiny bar of soap also wasnt enough.
Breakfast take out was already pre made so didn't have any. Used to have it cooked for you.
I think they could do a bit better with the restaurant.

2026-05-22 • via Nuitee
S
Stephen • couple • au
10
Pros:

The whole facility was great. Maybe the parking was light on though.

2026-05-21 • via Nuitee
J
Julie • solo_traveller • au
9
2026-05-20 • via Nuitee
J
Jarrod • couple • nz
8
Pros:

Nice big rooms , wonderful pool area close to the ocean , friendly staff nice breakfast would return

Cons:

Rooms slightly tired

2026-05-19 • via Nuitee
W
Wesley • couple • ke
10
My stay was rejuvenating and warm hospitality . A perfect escape from daily life—highly recommended.
Pros:

Friendly staffs, clean and spacious rooms

Cons:

N/A

2026-05-18 • via Nuitee
J
Jean • family_with_children • au
8
Stayed here to enjoy a fishing charter. Location was excellent - rooms are spacious and well equipped. Staff were friend
Pros:

Great location - clean and helpful staff

2026-05-17 • via Nuitee
C
Craig • solo_traveller • au
9
Good value for money in a practical location, staff very nice
Pros:

Great location and friendly staff

Cons:

Bed too soft

2026-05-17 • via Nuitee
S
Stratto.G.C • solo_traveller • au
6
It's ok. Best option for parents with cots.
Pros:

Short walk to the Boat club that provided a nice place to eat and reasonably priced drinks.

Cons:

Would definitely stay at the Oaks next time. The Ramada was too far away from the main Cafe and dining precinct to walk including the amazing historic pier. The beds are also two singles pushed together and while my wife's side was fine my mattress felt like an air mattress that was only 50% inflated.

2026-05-16 • via Nuitee
S
Sally • couple • au
8
2026-05-16 • via Nuitee
F
Francis • solo_traveller • au
7
2026-05-15 • via Nuitee
M
Michael • family_with_children • au
10
Very friendly staff and a superb comfy bed!
2026-05-14 • via Nuitee