The Westin Washington Dulles Airport

Hotels
•
Westin
8.2 (983 reviews)
2520 Wasser Terrace , Herndon , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
Cleanliness issues
High parking fees

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues, such as filthy carpets and stained linens.
Service
8.66
Staff received several positive comments regarding their friendliness and helpfulness.
Location
8.51
Convenient location near the airport and other amenities.
Room Quality
8.36
Rooms were described as comfortable and spacious, though some were dated.
Amenities
8.18
Amenities like breakfast options and shuttle services were appreciated.
Value for Money
7.75
Concerns regarding additional parking fees were noted as a downside.
Food and Beverage
8.5
Food quality received high praise from multiple guests.
Overall Experience
8.16
Most guests enjoyed their stay and highlighted several positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:45

Property Description

Luxurious Accommodations
Experience the signature Heavenly Bed in our modern guestrooms, each equipped with a 55" flat-screen TV and iPod docking station. Enjoy floor-to-ceiling windows and ergonomic work spaces in our smoke-free environment.

Fitness and Wellness
Take advantage of our 24-hour Westin Workout Studio, featuring a 2,000 sq. ft. space. Explore our 3-mile or 5-mile Westin WORKOUT Running Map, offering scenic routes available at the front desk to keep you active during your stay.

Dining Experience
Indulge in Italian cuisine at Padella Restaurant and lounge, serving breakfast, lunch, and dinner. Dine al fresco with a view of the duck pond and stone bridge, adding a touch of charm to your culinary experience.

Book your stay at The Westin Washington Dulles Airport for a seamless travel experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 6 years old to 16 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and costs USD 9.95 per 24 hours.

Location

Guest Reviews

8.2
Based on 983 reviews
Cleanliness: 7.5
Service: 8.66
Location: 8.51
Room Quality: 8.36
Amenities: 8.18
Value for Money: 7.75
Food and Beverage: 8.5
Overall Experience: 8.16
R
Rose • couple • us
9
2026-03-27 • via Nuitee
N
Nicole • family_with_children • us
6
Pros:

Location, airport shuttle and on-site restaurant. Front desk staff was wonderful as well.

Cons:

Sheets & pillow cases has rips/holes in them. AC never cooled off the room but was the loudest AC I've ever heard. TV volume broken?? Even at volume 100 we couldn't hear the show. Especially not over the AC volume.

2026-03-23 • via Nuitee
R
Ryno Pretorius • family_with_children • za
10
2026-03-22 • via Nuitee
X
Xun • family_with_children • cn
8
2026-03-19 • via Nuitee
N
Nicole • family_with_children • us
8
2026-03-19 • via Nuitee
W
wouter • solo_traveller • nl
7
prima airport hotel
Pros:

was modern

Cons:

bar - restaurant ongezellig

2026-03-19 • via Nuitee
M
Mark • solo_traveller • us
9
Pros:

Close to the airport

Cons:

a little pricey

2026-03-19 • via Nuitee
S
suzanne • couple • us
1
2026-03-18 • via Nuitee
K
Ke • solo_traveller • us
10
2026-03-18 • via Nuitee
P
Pier Paolo • family_with_children • et
9
2026-03-13 • via Nuitee
A
Alberto • solo_traveller • qa
10
2026-03-12 • via Nuitee
S
SALEH • solo_traveller • sa
8
2026-03-10 • via Nuitee
S
Sharon • couple • us
10
Pros:

We had a very early flight from Dulles and this was the perfect hotel for the night before. The shuttle ran right on time early in the morning (even though there was a lot of snow). Hotel was very clean and the rooms exceptionally quite.

Cons:

nothing.

2026-03-09 • via Nuitee
M
Mirnalini • couple • nl
6
Adequate but for the price, amenities in the room can be better.
Pros:

Location, shuttle service to and from the airport

Cons:

WiFi is not free! Who charges for WiFi these days? So archaic!!

2026-03-09 • via Nuitee
L
lorenamQ4659GQ • Business • Freeport, Florida
10
Great customer experience
Pros:

Raul exemplified true five‑star hospitality. Each morning, he greeted us with genuine warmth and attentiveness, checking in on us throughout our three‑day visit. His consistent professionalism and welcoming presence elevated our entire breakfast experience.

2026-03-08 • via Tripadvisor
U
UWE • couple • de
10
Perfect and amazing comfort and stay
Pros:

Everything was perfect during our stay

Cons:

All was good

2026-03-05 • via Nuitee
S
Sandeep • solo_traveller • us
10
2026-03-01 • via Nuitee
M
Morgan • solo_traveller • us
8
I'd stay here again.
Pros:

The lobby area has received a long-awaited facelift.

Cons:

The upper floors still need the facelift.

2026-02-28 • via Nuitee
S
S. • couple • us
8
2026-02-28 • via Nuitee
A
Axel • solo_traveller • de
3
old and outdated hotel
Cons:

very old and outdated hotel

2026-02-25 • via Nuitee