City Express by Marriott Monterrey Aeropuerto

Hotels
•
City Express
7.8 (1321 reviews)
Boulevard Aeropuerto 5028 , Monterrey , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Good service
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.16
Multiple comments mention cleanliness issues including dirty curtains, towels with odor, and the presence of cockroaches.
Service
8.13
Overall positive sentiment about staff attentiveness and helpfulness.
Location
8.67
Convenient for airport access and overall satisfaction with location.
Room Quality
7.12
Comments indicate issues with room maintenance including old fixtures and noise from other rooms.
Amenities
7.65
Basic amenities fulfilled expectations, though some facilities showed signs of wear.
Value for Money
8.61
Good value considering location and basic services provided.
Food and Beverage
8.16
Generally positive remarks about breakfast and dining service.
Overall Experience
7.93
Mix of positive and negative feedback, though rating reflects overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:11

Property Description

Modern Hotel Near Monterrey Airport

Free WiFi and Fitness Centre
Enjoy a comfortable stay with free WiFi, a 24-hour reception, and a fitness centre at Cityexpress Monterrey Aeropuerto. Relax in rooms featuring modern décor, flat-screen TVs, and air conditioning for your convenience.

Complimentary Shuttle Service
Take advantage of the free shuttle service to nearby destinations and explore the city hassle-free. Additionally, benefit from a business centre, free parking, and a complimentary continental breakfast during your stay.

Convenient Location
Located just 5 minutes from Monterrey Airport, our hotel offers easy access to Cintermex and Convex Convention Centres, Sesame Street Theme Park, and Monterrey Town Centre. Book now for a seamless travel experience.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1321 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 7.93
K
Khathutshelo • solo_traveller • za
9
2026-06-27 • via Nuitee
S
Stephany • solo_traveller • mx
1
2026-06-27 • via Nuitee
M
Monserrat • solo_traveller • mx
8
Pros:

La ubicación, personal amable

Cons:

Las sábanas de la cama en donde dormí tenían algunos cabellos.
Para ir al aeropuerto apenas cupimos en el camioncito, algunos se quedaron, fue un poco caótico.

2026-06-27 • via Nuitee
J
JUAN • solo_traveller • mx
5
Experiencia City
Pros:

Que esta cerca del aeropuerto

Cons:

Atención mala

2026-06-26 • via Nuitee
E
Eduardo Teodoro • solo_traveller • mx
8
2026-06-24 • via Nuitee
J
JOSE NATIVIDAD • extended_group • mx
10
2026-06-24 • via Nuitee
A
Alex • couple • us
3
I won’t go back
Pros:

Help at the front desk

Cons:

The air conditioner was noisy and didn’t really control the temperature

2026-06-24 • via Nuitee
A
Andres • solo_traveller • mx
7
Express city
Pros:

Servicio de desayuno y transporte al aeropuerto incluido

Cons:

Me cobraron más de lo que hice la reservacion en booking y no me han respondido ni devuelto la diferencia.
Hotel se mira viejo y toallas muy gastadas o usadas.

2026-06-23 • via Nuitee
S
Serna • couple • mx
10
Excelente!!!
Pros:

Todo nos encanto del hotel antecion e instalaciones excelente!!!

Cons:

nos toco una habitacion sin vista :(

2026-06-23 • via Nuitee
H
Hiroki • extended_group • mx
5
2026-06-23 • via Nuitee
M
Moussa • solo_traveller • tn
1
Cons:

Climatiseurs avec son trs haut

2026-06-22 • via Nuitee
M
Minako • family_with_children • sg
3
IHGクオリティではない。ロケーションだけ。
Pros:

ワールドカップが無ければ、ここにはこない。2度と泊まる事はないです。
隣にセブンイレブンがあるので、食べ物が調達できる。

Cons:

大量のゲストがチェックインのためにロビーで1時間以上待たされた。少ないスタッフで対応が完全に回っていない。

Wi-Fiは弱く、水回りのシャワーの水量も異常に弱くて大変だった。

部屋は掃除が行き届いていないので埃だらけ。ワールドカップで空港近くのホテルにしたくて、ここを選んだがIHGクオリティではない

2026-06-21 • via Nuitee
B
Beltran • couple • us
8
Great value, just need minimal maintenance.
Pros:

Proximity to airport and friendly staff.

Cons:

Shower head was broken.

2026-06-18 • via Nuitee
H
Hector Daniel • extended_group • se
8
Cons:

Las instalaciones estaban un poco descuidadas y no habia control remoto en la habitación

2026-06-18 • via Nuitee
A
Andres • solo_traveller • mx
1
2026-06-17 • via Nuitee
J
Juan Miguel • solo_traveller • mx
7
Pros:

Ubicacion

Cons:

Wifi muy lento

2026-06-15 • via Nuitee
M
MARCOS • solo_traveller • br
8
Pros:

Atendimento dos funcionarios

Cons:

Queda de energia , wi-fi com quedas frequentes, água quente era morna

2026-06-15 • via Nuitee
J
Jose • solo_traveller • us
1
Room was a go of had been out of service
Cons:

My restroom commode didn’t had water I found out water I used it at 12:00 midnight I reported water I use it and told them about d problem she told me if I want to use the one in d lobby because there was nobody to take care of it

2026-06-14 • via Nuitee
G
Glenn • solo_traveller • us
8
Pros:

Clean, comfortable, good for a one night layover by airport with free shuttle

2026-06-13 • via Nuitee
N
NIDIA GRICELDA • solo_traveller • mx
8
2026-06-12 • via Nuitee