New Alexander Hotel

Hotels
7.1 (2169 reviews)
Via Bersaglieri d'Italia 19 , Genova , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Dirty bed sheets
Dated rooms
No parking availability

Categories

Cleanliness
4.98
Issues with cleanliness mentioned, such as dirty bed sheets and overall room upkeep.
Service
8.46
Multiple positive mentions of friendly and helpful staff.
Location
9
Central location, convenient for transportation and local attractions.
Room Quality
6.45
Some rooms are well-maintained, but others are dated and in need of renovation.
Amenities
6.98
Basic amenities mentioned, some issues with parking availability.
Value for Money
6.94
Generally perceived as a fair value for the location and service offered.
Food and Beverage
6.49
Breakfast was good but not included in the stay, which was viewed negatively.
Overall Experience
7.46
Mixed experiences overall, some had great stays while others noted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Central Location:
Located in the heart of Genoa, New Alexander Hotel offers convenience for exploring the city with Genova aquarium just a short distance away.

Comfortable Accommodation:
Each room at New Alexander Hotel is equipped with modern amenities such as air conditioning, flat-screen TV, and a safe, ensuring a comfortable stay. The private bathrooms are stocked with a hairdryer and shower essentials.

Exceptional Service:
Enjoy a buffet breakfast with a variety of sweet and savoury options served daily. The multilingual staff at the 24-hour front desk are always ready to assist, making your stay even more pleasant.

Experience the best of Genoa at New Alexander Hotel. Book your stay now for a memorable experience.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    People no matter the age stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 2169 reviews
Cleanliness: 4.98
Service: 8.46
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.46
K
Khan • couple • it
1
Pros:

Nothing

Cons:

Every thing was bad

2026-02-14 • via Nuitee
K
kamal • couple • it
7
2026-02-10 • via Nuitee
P
Patrick et Karine • couple • fr
9
Pros:

La propreté, service quotidien de la chambre renouvellement du linge de toilette et fournitures d'accessoires : savons et bains douches
L'emplacement, à proximité de la gare, du centre ville, du port et des restaurants
Bon rapport qualité-prix du petit-déjeuner

Cons:

L'utilisation de la machine à café pour le petit-déjeuner

2026-02-10 • via Nuitee
T
Tetyana • couple • de
8
Отель хороший Мы были коротко
Pros:

Расположение Хорошо,чисто

Cons:

Нам все понравилось

2026-02-09 • via Nuitee
R
Rizzo • family_with_children • it
8
Pros:

Pulizia silenzioso tranquillo nessun problema.

Cons:

Solo la colazione certamente da rivedere in generale.

2026-02-08 • via Nuitee
D
Diana • family_with_children • it
8
Ottima posizione
Pros:

Punto di forza la posizione, sia che arrivi in macchina o in treno è vicinissimo alla stazione di Genova Principe che ha un parcheggio a pagamento. Camera appena ristrutturata, molto accogliente.

Cons:

Per noi non ci sono stati problemi però l'ascensore non è al piano, se si viaggia con una valigia pesante potrebbe risultare un po' scomodo.

2026-01-31 • via Nuitee
D
D'Urso • solo_traveller • it
7
2026-01-30 • via Nuitee
R
Roger • couple • be
8
Séjour d'une nuit en janvier.
Pros:

Bien pour un trois étoiles. Personnel sympa et parlant français.

Cons:

Rien

2026-01-26 • via Nuitee
O
Olesia • couple • ua
8
2026-01-25 • via Nuitee
M
Maglio • family_with_children • it
8
2026-01-22 • via Nuitee
D
Dietrich • solo_traveller • de
5
2026-01-22 • via Nuitee
J
jean francois • couple • fr
8
2026-01-22 • via Nuitee
I
Iryna • solo_traveller • be
10
2026-01-21 • via Nuitee
E
Elena • extended_group • us
7
It was OK for one night.
Pros:

Friendly staff. Location to the Port. Location the train station.

Cons:

Quality of the shampoo, soap and constant disturbing noise outside at night time

2026-01-20 • via Nuitee
W
WOLFGANG • couple • at
10
2026-01-19 • via Nuitee
A
Anna • couple • it
7
Buono
Pros:

La posizione dell’hotel e’ buona,a ridosso del centro storico per cui con una camminata di circa 15 minuti ci si arriva agevolmente.

Cons:

L’hotel è in fase di ristrutturazione per cui alcune camere non sono al top.Personalmente la 207 completamente ristrutturata:arredi nuovi e moderni,bagno confortevole,dotata di tutto quello serve.

2026-01-19 • via Nuitee
S
Susi • couple • it
10
Grazie
2026-01-19 • via Nuitee
M
Mirko • solo_traveller • it
8
Pros:

posizione molto comoda vicino alla stazione, buona qualità, wi-fi funzionante

2026-01-19 • via Nuitee
F
Francesco • extended_group • ch
5
Pros:

Posizione comoda ai mezzi ma alla sera si va solo a piedi

Cons:

La colpa non è dell’albergo ma della zona non proprIo felice

2026-01-19 • via Nuitee
A
Alexandra • extended_group • de
10
Ausgezeichnet
Pros:

Das Personal war extrem nett, das Frühstück super , auch die Lage! Ich werde jeden Empfehlen!

2026-01-19 • via Nuitee