New Alexander Hotel

Hotels
7.1 (2511 reviews)
Via Bersaglieri d'Italia 19 , Genova , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Dirty bed sheets
Dated rooms
No parking availability

Categories

Cleanliness
4.98
Issues with cleanliness mentioned, such as dirty bed sheets and overall room upkeep.
Service
8.46
Multiple positive mentions of friendly and helpful staff.
Location
9
Central location, convenient for transportation and local attractions.
Room Quality
6.45
Some rooms are well-maintained, but others are dated and in need of renovation.
Amenities
6.98
Basic amenities mentioned, some issues with parking availability.
Value for Money
6.94
Generally perceived as a fair value for the location and service offered.
Food and Beverage
6.49
Breakfast was good but not included in the stay, which was viewed negatively.
Overall Experience
7.46
Mixed experiences overall, some had great stays while others noted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Central Location:
Located in the heart of Genoa, New Alexander Hotel offers convenience for exploring the city with Genova aquarium just a short distance away.

Comfortable Accommodation:
Each room at New Alexander Hotel is equipped with modern amenities such as air conditioning, flat-screen TV, and a safe, ensuring a comfortable stay. The private bathrooms are stocked with a hairdryer and shower essentials.

Exceptional Service:
Enjoy a buffet breakfast with a variety of sweet and savoury options served daily. The multilingual staff at the 24-hour front desk are always ready to assist, making your stay even more pleasant.

Experience the best of Genoa at New Alexander Hotel. Book your stay now for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 2511 reviews
Cleanliness: 4.98
Service: 8.46
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.46
B
Beatrice • couple • it
7
tutto okay
Pros:

Camera sufficientemente attrezzata per brevi soggiorni (mi ha stupito la presenza di qualsiasi presa per la corrente, da USB C, USB classico, anche quelle estere), colazione buona e prezzo molto buono visto che sono stata a Genova durante il salone nautico.

Cons:

Essendo vicino alla stazione, nel piazzale difronte c’è sempre gente anche che beve alcool durante il giorno, forse se fossi stata da sola senza il mio fidanzato non mi sarei sentita molto tranquilla.

2026-10-31 • via Nuitee
A
Alexander • solo_traveller • at
4
Pros:

Dank Bahnhofsnähe eine sehr gute Lagen wenn man mit dem Zug verreist.

Cons:

Das Zimmer war abgenützt und verhaltet. Das Bett hatte einen modrigen Geruch. Es entsprach nicht dem Preis von 82 €.

2026-10-31 • via Nuitee
A
Ana • extended_group • ro
8
Pros:

Good location

2026-10-30 • via Nuitee
J
J-M • solo_traveller • fr
8
2026-10-29 • via Nuitee
S
Steve • couple • us
7
Pros:

Location to ship was close.

Cons:

Elevator at 1/2 floor?
Thought breakfast included/ said extra.
Not great section of town. Guy tried to steal bag while on bench in front of hotel.

2026-10-28 • via Nuitee
B
BEATRICE • family_with_children • fr
8
Parfait pour l'aéroport
Pros:

Proximité de la gare et de l'aéroport

Cons:

Décoration et pas de possibilité de se faire un petit déjeuner avant 6h heure de notre départ

2026-10-27 • via Nuitee
D
Dominique • family_with_children • ch
8
2026-10-27 • via Nuitee
H
Hollban • couple • ro
10
Cons:

very

2026-10-26 • via Nuitee
M
MUTLU • extended_group • tr
9
Pros:

Centrally located. The reception staff are very helpful—special thanks to Ra Nia. We were very happy that Rania speaks Turkish so well. Breakfast is good.

2026-10-26 • via Nuitee
D
Daniele • couple • it
6
2026-10-26 • via Nuitee
M
Mario • family_with_children • pl
8
Pros:

Miejsce w centrum,blisko portu.

Cons:

Wookoło trochę głośno.

2026-10-24 • via Nuitee
R
Rudin Duran • couple • ch
8
2026-10-24 • via Nuitee
I
irene • couple • it
10
2026-10-23 • via Nuitee
S
Samvel • family_with_children • am
1
2026-10-23 • via Nuitee
K
Kovács • family_with_children • hu
8
2026-10-23 • via Nuitee
G
Gabriele • solo_traveller • ae
6
2026-10-23 • via Nuitee
T
Tryfan • couple • gb
7
Pros:

Close to the station, and a relatively short walk to Porto Antico.
Good access to bus route.
Clean and comfortable room

Cons:

Very small lift - could be a problem for some people with larger baggage and mobility issues. We just used the stairs

2026-10-23 • via Nuitee
R
Rosmini • family_with_children • it
9
Pros:

Pulizia ,cordialità, buona posizione

Cons:

Nulla

2026-10-23 • via Nuitee
C
claudia • family_with_children • co
10
Pros:

Excelente ubicación, al lado de la terminal de tren y buses, y al lado de lo mas lindo de genova caminando....
El desayuno espectacular.
Las 2 habitaciones amplias y con todo lo necesario.
Y la atención de la gente, espectacular.
Perfecto 👌

Cons:

Nada. Todo fue genial.
Recomendadisimo.

2026-10-22 • via Nuitee
T
Theodor • extended_group • at
8
Pros:

Bahnhof, Hafen, Centro Storico fußläufig gut erreichbar

2026-10-21 • via Nuitee