New Alexander Hotel

Hotels
7.1 (2511 reviews)
Via Bersaglieri d'Italia 19 , Genova , it

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Dirty bed sheets
Dated rooms
No parking availability

Categories

Cleanliness
4.98
Issues with cleanliness mentioned, such as dirty bed sheets and overall room upkeep.
Service
8.46
Multiple positive mentions of friendly and helpful staff.
Location
9
Central location, convenient for transportation and local attractions.
Room Quality
6.45
Some rooms are well-maintained, but others are dated and in need of renovation.
Amenities
6.98
Basic amenities mentioned, some issues with parking availability.
Value for Money
6.94
Generally perceived as a fair value for the location and service offered.
Food and Beverage
6.49
Breakfast was good but not included in the stay, which was viewed negatively.
Overall Experience
7.46
Mixed experiences overall, some had great stays while others noted significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:07

Property Description

Central Location:
Located in the heart of Genoa, New Alexander Hotel offers convenience for exploring the city with Genova aquarium just a short distance away.

Comfortable Accommodation:
Each room at New Alexander Hotel is equipped with modern amenities such as air conditioning, flat-screen TV, and a safe, ensuring a comfortable stay. The private bathrooms are stocked with a hairdryer and shower essentials.

Exceptional Service:
Enjoy a buffet breakfast with a variety of sweet and savoury options served daily. The multilingual staff at the 24-hour front desk are always ready to assist, making your stay even more pleasant.

Experience the best of Genoa at New Alexander Hotel. Book your stay now for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 2511 reviews
Cleanliness: 4.98
Service: 8.46
Location: 9
Room Quality: 6.45
Amenities: 6.98
Value for Money: 6.94
Food and Beverage: 6.49
Overall Experience: 7.46
B
Bertrand • solo_traveller • ch
8
Pros:

A proximité du port pour les ferry.

Cons:

Climatisation bruyante

2026-09-12 • via Nuitee
A
Armando • solo_traveller • es
7
2026-09-12 • via Nuitee
S
Sara • solo_traveller • it
8
Pros:

L'hotel è molto bello, moderno e ha tutti i comfort di cui si necessita. Io avevo una stanza singola ed era molto spaziosa. La posizione è centrale, la zona non è delle migliori, soprattutto la sera. Ma di giorno si può girare senza alcun problema. La sera bisogna fare attenzione!

2026-09-12 • via Nuitee
A
Alfred • family_with_children • it
10
Pros:

Pulizia

Cons:

…..

2026-09-12 • via Nuitee
D
Dedrea • solo_traveller • us
2
Pros:

Close to train station, easy walk to the old city

Cons:

Breakfast wasn't included and it wasn't worth paying for

2026-09-12 • via Nuitee
R
Ruben • solo_traveller • ar
10
Pros:

La ubicación y atención del personal

2026-09-12 • via Nuitee
L
Leandro • couple • it
7
Pros:

Vicino alla stazione

Cons:

Un po rumoroso fuori

2026-09-10 • via Nuitee
A
alessandra • solo_traveller • it
8
Pros:

Posizione strategica civ no alla stazione e a flixbus. Personale gentile e disponibile

Cons:

L'angolazione su tavoli senza tovaglietta. A volte le posate cadono sul tavolo e non sempre questo veniva pulito tra un cliente e l altro,!

2026-09-10 • via Nuitee
A
Anne • solo_traveller • fr
8
Pros:

Le personnel est très disponible et à l'écoute

2026-09-10 • via Nuitee
S
Sascha • family_with_children • at
5
weden wir nicht nochmals buchen, und würden dieses Hotel nie jemanden empfehlen!
Pros:

wenige Gehminuten zu den Kreuzfahrtschiffen

Cons:

Kakerlaken im Zimmer. Sehr muffeliger, abgestandener Geruch. Sehr alte, verbraucht Möbel.

2026-09-08 • via Nuitee
S
Szilard • couple • hu
3
Pros:

Jó helyen van!!

Cons:

Nincsen költve rá!

2026-09-08 • via Nuitee
T
Thierry • solo_traveller • fr
8
Pros:

Comme beaucoup de ville pas évident a trouver car pas visible de la route ( sur une placette arborée qui cache l'hôtel de route.

Cons:

Rien rapport qualité prix prestations pour un court séjour parfait.
Les conseils de la réceptionniste sur les adresses à faire et les restos de très bonnes qualités.

2026-09-07 • via Nuitee
J
Joan Viudès • family_with_children • es
4
2026-09-07 • via Nuitee
A
Ambrinos • couple • it
4
2026-09-07 • via Nuitee
S
Steve • solo_traveller • au
5
2026-09-07 • via Nuitee
L
Laurent • couple • fr
7
Bon rapport qualité prix
Pros:

Proximité du port

2026-09-05 • via Nuitee
G
genevieve • solo_traveller • fr
3
2026-09-05 • via Nuitee
B
Bressan • family_with_children • it
8
Pros:

Comodo al centro, porto, stazione FS

2026-09-05 • via Nuitee
G
Girta • solo_traveller • ee
6
Pros:

Asukoht(raudteejaama ja mereäärse promenaadi ja vanalinna lähedal)

Cons:

Väga õhuke padi, kehva valikuga hommikusöök

2026-09-03 • via Nuitee
S
Saiello • solo_traveller • it
7
Consigliato per chi deve imbarcarsi
Pros:

La vicinanza alla stazione e ovviamente al terminal crociere,pochi minuti a piedi e sei dentro.

Cons:

Mi è piaciuto meno l'esterno dove bivaccavano elementi non proprio rassicuranti.
Per una/due notti e' comunque fattibile

2026-09-03 • via Nuitee