Boutique Hotel Borgo

Hotels
6.8 (166 reviews)
Via Borgo Ognissanti 67N , Florence , it

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Express check-in
Free wired internet
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Small rooms
Poor cleanliness

Categories

Cleanliness
6.01
Review mentions issues such as dirt and inadequate bathroom upkeep.
Service
8.48
Positive mentions of friendly staff and helpful reception.
Location
8.02
Well-rated for being close to the city center and public transport.
Room Quality
5.47
Comments indicate rooms were small, poorly maintained and not matching expectations.
Amenities
6.5
Mention of limited amenities and some maintenance issues.
Value for Money
5.96
Generally poor value compared to expectations set by images and prices.
Food and Beverage
7.01
No specific remarks but standard quality for hotel tier.
Overall Experience
6.98
Mixed feelings due to various issues, but some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:48

Property Description

Charming 18th-Century Boutique Hotel in the Heart of Florence

Historic Elegance: Boutique Hotel Borgo, nestled in Florence's historic center by the Arno River, offers a charming stay in an 18th-century building.

Modern Comforts: Each room at Borgo Hotel features modern amenities like an LCD TV, air conditioning, and a personal computer with complimentary Wi-Fi, ensuring a comfortable and convenient stay for guests.

Prime Location: With the main railway station and public buses just a 5-minute stroll away, and iconic landmarks like the Ponte Vecchio and the Duomo within walking distance, exploring Florence is effortless from Boutique Hotel Borgo.

Experience the perfect blend of historic charm and modern comfort at Boutique Hotel Borgo - Book your stay now!

Important information:

Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

Reception is open from 7:30 until 20:00.

Please note that there is a flight of stairs to reach the elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FLR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 30 per person per night when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.8
Based on 166 reviews
Cleanliness: 6.01
Service: 8.48
Location: 8.02
Room Quality: 5.47
Amenities: 6.5
Value for Money: 5.96
Food and Beverage: 7.01
Overall Experience: 6.98
D
devis • couple • it
7
2026-02-09 • via Nuitee
C
Carlo • solo_traveller • it
5
2026-01-29 • via Nuitee
J
John • solo_traveller • de
9
2026-01-27 • via Nuitee
A
Antonio • solo_traveller • es
7
2026-01-27 • via Nuitee
M
Manal • solo_traveller • it
10
Consigliatissimo, grazie di cuore
Pros:

Ho apprezzato moltissimo il mio soggiorno in hotel. Isabella è stata molto attenta e gentile, le sono davvero grata per tutto. Avete fatto parte della mia prima visita a Firenze.
Grazie mille.

2026-01-22 • via Nuitee
G
Giovanni • solo_traveller • it
4
2026-01-20 • via Nuitee
C
CLELIA • solo_traveller • it
8
2026-01-20 • via Nuitee
D
David • couple • us
8
Overall, our stay was comfortable. The hotel is located near the train station.
Pros:

The staff was very friendly and offered helpful suggestions during our stay. The hotel is conveniently located near the train station and close to shopping areas. The air conditioning worked well and kept the room cool and comfortable.

Cons:

The shower area was small.

2026-01-19 • via Nuitee
J
Jovonah • solo_traveller • us
7
2026-01-19 • via Nuitee
I
Ivan • solo_traveller • it
6
2026-01-19 • via Nuitee
E
Elisabeth • solo_traveller • at
9
Pros:

Super Lage zum Bahnhof und Stadtzentrum, mehrere Restaurants, Bars in der unmittelbaren Umgebung
Zimmer nicht hellhörig

Cons:

WLAN-Verbindung könnte besser sein

2026-01-19 • via Nuitee
H
Henri Lukas • solo_traveller • ee
7
2026-01-19 • via Nuitee
M
Massimiliano • solo_traveller • it
7
2026-01-19 • via Nuitee
H
havevan • couple • at
8
Ich bin dann 'mal weg
2026-01-18 • via Nuitee
N
Nicolò • solo_traveller • it
5
2026-01-18 • via Nuitee
M
Maria del Pilar • couple • it
10
Pros:

La ubicación es muy buena, está cerca de todo y se puede hacer turismo a pie. Isabella fue muy amable desde el momento de la reserva hasta el momento del check out.
Muy recomendable.

Cons:

Sugerencia: poner caja fuerte en las habitaciones.

2026-01-17 • via Nuitee
M
Marco • couple • it
8
2026-01-01 • via Nuitee
G
Giuseppe • extended_group • fr
5
2026-01-01 • via Nuitee
M
Moronta • extended_group • es
10
Genial el trato y la amabilidad del personal
2025-12-30 • via Nuitee
A
alessia • couple • it
8
2025-12-10 • via Nuitee