Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Family-run hotel
Excellent breakfast quality
Friendly staff
Charming location
Cons:
Issues with bed comfort
Cleanliness concerns

Categories

Cleanliness
7.48
Reported issues with cleanliness, including dust and hair found in rooms.
Service
8.95
Consistently positive feedback about the helpfulness and friendliness of the staff.
Location
8.49
Convenient location with nearby free parking and charm.
Room Quality
7.94
Rooms have charm but some have been criticized for comfort due to bed configuration.
Amenities
8.47
Good amenities including complimentary water machines and spacious bathrooms.
Value for Money
8.43
Generally regarded as a good value for a unique hotel experience.
Food and Beverage
8.98
Highly praised for an excellent breakfast with local products and homemade cakes.
Overall Experience
8.45
Feedback indicates a very positive overall experience with some areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:50

Property Description

Luxurious 16th Century Villa

Modern Comforts and Relaxation
The hotel offers a free internet point, Satellite TV lounge, and a book-sharing corner for guests to unwind. Start your day with breakfast on the veranda and enjoy your own sun lounger by the swimming pool.

Culinary Delights and Cultural Experiences
Indulge in regional cuisine at the on-site restaurant and savor fresh fish from the lake with a wide selection of local wines. Explore vegan, vegetarian, and gluten-free options. Book opera tickets at reception or participate in cookery lessons and wine tasting.

Convenient Services and Activities
The hotel provides an airport transfer service and organizes cultural activities like open-air cinema and wine tasting. Enjoy the lush garden, veranda, and swimming pool during your stay at Hotel San Filis.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VRN

Location

Guest Reviews

8.4
Based on 770 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
E
ElisaPianaroti solo_traveller it
7
Pros:

Colazione, piscina, gentilezza staff

Cons:

Letto scomodo, no ascensore, armadio senza grucce, condizionatore rumoroso, senza possibilità di fermarsi per scaricare

2026-09-10 via Nuitee
A
Andy couple de
10
Hotel San Filis made our stay perfect!
Pros:

Hotel San Filis in San Felice del Benaco is a beautiful, historic building with a gorgeous courtyard, an excellent pool and garden, all with a relaxed and informal vibe.

Our top floor room was small but cosy, lovely decoration, well equipped, and a great bathroom.
Our fantastic view over the pool was towards Lake Garda.

Breakfast was included, and was very good- eggs, ham, pancakes, fruit, yoghurt, bread, honey, jam, pastries... very impressive! (my experience of breakfasts in Italian hotels has not been great until now!). Also free water dispenser 24hrs a day.

The staff were helpful, friendly and knowledgeable; and their restaurant recommendation (Citiesse) was fantastic.
We borrowed E-bikes from the hotel (no charge!) and spent all day riding to Salò and back (was beautiful!). We spent another day just hanging out at the pool. Didn't want to leave!

Altogether, a really fantastic hotel which ended up being the best thing about our stay at Lake Garda. Can't recommend it enough!

Cons:

There was really only one thing which could and should have been better- the coffee at breakfast. It was really not great, and it's not easy to find bad coffee in Italy!
It's a shame the hotel restaurant didn't open in the evening; if it had we would certainly have eaten there.

2026-09-09 via Nuitee
S
Stefan couple de
9
Wir kommen garantiert wieder 😃
Pros:

Sehr familiär, absolut ruhig, toller Pool, überaus freundliche Gastgeber

2026-09-09 via Nuitee
F
fabio solo_traveller it
10
2026-09-06 via Nuitee
L
LK solo_traveller cz
3
To bylo nejhorší ubytování
Pros:

Hezká terasa, zahrada s bazénem.

Cons:

Při naßem příjezdu ve 23:30 hodin nebyl nikdo na, recepci,, přestože recepce měla mít službu do 24:00 hodin.
Po půl hodině čekání přišla paní z vedlejší místnosti kde se dívala na televizi a začala se nám věnovat. Nejhorší bylo, že nám byl přidělen pokoj, který jsme si neobjednali, protože jeho rozměry byly místo 17 metrů čtverečních necelých 9 metrů čtverečních, místo velké manželské postele byla hodně úzká postel. Fotografie pokoje, kterou pronajímatel uvádí na bookingu se vůbec neshoduje s pokojen, který nám byl přidělen. Toto jsme ještě večer v recepci reklamovali a bylo nám přislíbeno, že se vše vyřeší ráno.
Druhý den nám byl nabídnut jiný pokoj, který rovněž nesplňoval naše požadavky. Byl zase malý a vůbec neodpovídal tomu, co jsme si objednali. Nakonec nám recepční arogantním způsobem oznámila, že jiné volné pokoje nemají. Protože jsme byli podvedení, tak jsme požádali o pomoc pracovníka bookingu, aby kontaktoval recepční a vyřešil náš problém s neodpovídajícím ubytováním. Pracovník bookingu rovněž neuspěl a nabídnul nám symbolickou finanční kompenzaci.
Dejte si pozor na tento hotel, protože jejich reklama a fotografie pokojů na bookingu neodpovídají realitě a dle požárních plánků to vypadá, že ani žádné velké pokoje pro hosty ve skutečnosti nemají.

2026-09-04 via Nuitee
S
stephan couple de
4
Doppelzimmer nicht für 2 Personen geeignet.
Pros:

Alles sehr sauber, sehr gutes Frühstück

Cons:

Das 2Bettzimmer hatte ein kleines Bett, welches an der Wand stand. Einen Nachttisch gab es nicht. 2 Koffer waren nicht unterzubringen. Für eine Person top, für 2 Personen eine Zumutung.

2026-09-04 via Nuitee
L
Luciano couple it
9
Soggiorno breve ma piacevole da consigliare
Pros:

Bel posto buon servizio e molto accogliente, silenzioso e prezzo adeguato.

2026-09-03 via Nuitee
A
Anna couple nl
9
Heerlijk, wij komen terug!
Pros:

Het personeel was geweldig en erg vriendelijk. De locatie was top, het hotel was super schattig en het zwembad was heerlijk.

Cons:

Het enige wat we jammer vonden was dat er bij het ontbijt iets op was en je zelf moest vragen of het bijgevuld kon worden. Hier mocht van mij wat extra op worden gelet.

2026-09-03 via Nuitee
N
Notburga solo_traveller at
9
2026-09-03 via Nuitee
N
Noëline solo_traveller fr
10
Pros:

Super séjour à l'hôtel San Filis ! Le personnel était absolument adorable avec nous tout au long de notre séjour ! Nous avions deux salles de bain parfait poir 4 personnes ! Les lits étaient très confortables et la piscine très propre ! Le linge et les draps sont fournis !

2026-09-02 via Nuitee
F
Francesco couple it
10
2026-08-31 via Nuitee
S
Stephanie couple nl
9
Mooie uitvalsbasis voor paar dagen Gardameer
Pros:

Leuke verrassing dat we mooie elektrische fietsen konden gebruiken!

2026-08-31 via Nuitee
M
Mats solo_traveller se
10
Mycket trevligt hotell i den lilla fina byn med en kort promenad till sjön. Reception, städning och frukost håller högst
Pros:

Det är en mycket vacker byggnad med entrégård fylld med prunkande växter och bakgård med stor pool omgiven av växtlighet. Rummet mot bakgården är jättefint med fräscht badrum.

2026-08-30 via Nuitee
P
Pieter couple nl
8
Prima verblijf
Cons:

Jammer dat we geen balkonnetje hadden

2026-08-30 via Nuitee
T
Tanja family_with_children de
5
Cons:

leider waren wir mit 2 Hunden im 2. Stock ohne Aufzug und die Klimaanlage funktionierte nicht im Zimmer hatten wir 30,3 Grad

2026-08-29 via Nuitee
K
Koen family_with_children be
9
2026-08-28 via Nuitee
J
Julia solo_traveller de
8
Pros:

Sehr schönes und gepflegtes kleines Hotel

Cons:

Am Hotel hat mir alles gefallen nur ist im Ort sehr wenig los . Da hätte ich mich wohl vorher besser informieren sollen .

2026-08-28 via Nuitee
A
Alessandro couple it
9
2026-08-27 via Nuitee
G
giancarlo couple it
9
2026-08-27 via Nuitee
M
Michaela family_with_children sk
7
2026-08-27 via Nuitee