Royal Castle Hotel

Hotels
•
St Austell
8.8 (120 reviews)
11 The Quay, Dartmouth, England, TQ6 9PS , Dartmouth , GB
+44 1803 833033

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Pets allowed

Facilities

Free WiFi
Luggage storage
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Banquet hall
Food and water bowls

Review Highlights

Pros:
Excellent location and historic building
Very helpful, friendly staff (reception upgrades available)
Comfortable beds and well-decorated rooms
Excellent breakfast included
Good value for money
Clean rooms
Cons:
No lifts in the multi-floor listed building
No or inadequate air conditioning; some rooms very hot with non-opening windows
Limited parking / waiting for permits
Small bathroom fittings (miniscule sink, lack of hooks/shelving)
Inconsistent dinner service and bar lacks atmosphere
Isolated food issues (one poorly cooked meal, hard toast)

Categories

Cleanliness
9
Multiple reviews call the hotel 'clean' and praise tidy rooms and bathrooms, indicating consistently good cleanliness.
Service
9.8
Staff repeatedly described as very helpful, friendly and attentive (reception upgrades noted); a couple of comments mention distant dinner service but overall service is excellent.
Location
10
Several guests highlight an excellent, historic and convenient location; proximity and views are frequently praised.
Room Quality
8
Rooms often described as comfortable with good décor and beds, but issues noted (attic rooms overheating, sealed windows, very small sink and lack of hooks) reduce the score.
Amenities
6.5
Significant negatives: no lifts in a multi-floor listed building, no AC in some rooms, and limited/awaiting parking permits — amenities are a weakness for some guests.
Value for Money
9.4
Guests explicitly call it 'excellent value for money' and praise comfortable rooms and included breakfast relative to price.
Food and Beverage
8.2
Breakfast is widely praised as excellent; however there are isolated issues (one poorly cooked meal, hard toast) and dinner/bar service/atmosphere received criticism.
Overall Experience
9.5
Overall sentiment is very positive ('exceptional', 'we loved it'), with strong service, location and breakfast making stays highly enjoyable despite some amenity/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 20:11

Property Description

Experience the charm and convenience of the Royal Castle Hotel, a delightful retreat in the heart of Dartmouth.

Amenities to Stay Connected
Enjoy complimentary wireless internet access throughout the hotel, perfect for those who need to stay connected while they unwind in style.

Gourmet Dining at Your Fingertips
Savor delicious meals at our restaurant, or indulge in the comfort of your room with 24-hour room service, ensuring you never miss out on a delectable dining experience.

Relax and Unwind
Choose from our two inviting bars/lounges to relax with refreshing drinks after a day of exploring the vibrant surroundings, including the nearby Dartmouth Museum and picturesque beaches.

Don’t miss out on your perfect escape—reserve your stay at the Royal Castle Hotel today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.8
Based on 120 reviews
Cleanliness: 9
Service: 9.8
Location: 10
Room Quality: 8
Amenities: 6.5
Value for Money: 9.4
Food and Beverage: 8.2
Overall Experience: 9.5
N
Nigel • couple • gb
7
2026-07-23 • via Nuitee
R
Robert • family_with_children • us
9
Excellent!
Pros:

Breakfast was excellent! Loved the Pub on the ground floor as well.

Cons:

Room was very clean and comfortable. The bathroom although was large, lacked the character that the room had.

2026-07-23 • via Nuitee
P
Peter • extended_group • gb
9
2026-07-22 • via Nuitee
J
Jean-Sébastien • family_with_children • fr
9
2026-07-22 • via Nuitee
V
Victoria • couple • gb
10
2026-07-20 • via Nuitee
C
Christina • solo_traveller • gb
7
2026-07-20 • via Nuitee
S
Sharlene • solo_traveller • gb
7
Cons:

Broken shower door

2026-07-18 • via Nuitee
G
Gloria • couple • gb
10
Lovely relaxing stay in a beautiful property.
Pros:

Beautiful building with quirky historical features including an old bell board previously used for room service. Comfortable room and large shower area.

Cons:

Quite a few stairs but was told about that beforehand.

2026-07-14 • via Nuitee
B
Brona • solo_traveller • ie
5
Cons:

Shower tiles not clean. Very hot..no air conditioning

2026-07-14 • via Nuitee
G
Grim van Dango • solo_traveller • de
9
2026-07-13 • via Nuitee
A
Ann-Marie • solo_traveller • gb
10
Excellent Hotel, Great Location.
Pros:

Great location for exploring, super comfy room with great little extras. Spotlessly clean, breakfast was excellent!

Cons:

Parking was an issue...I would recommend the park and ride or we used the Mayors Avenue car park(1 min walk to hotel) ....it just means that you have to keep extending your stay in an app as there is a max of 4 hrs until you hit the 6pm slot where you can book until 8am and then extend it. It's the same for other Hotels in Dartmouth...the hotel itself is excellent and we loved Dartmouth...a really lovely place to visit.

2026-07-13 • via Nuitee
R
Raimy • couple • gb
10
100% reccomend. Would stay again.
Pros:

We loved all the extra touches from the diffusers in the room to complimentary beer. The room was very clean and the whole hotel was really special to stay in. Staff were really helpful calling us when we left something in our room also. Breakfast was also fantastic

Cons:

The decor was fantastic! Location amazing

2026-07-11 • via Nuitee
J
Julie • couple • gb
10
The Royal Castle Hotel is a very good hotel on a superb location. You cannot get more central in Dartmouth!
Pros:

Primarily location as you could not be more central in Dartmouth. We also loved the character of the property, an old see side pub / hotel that has a great vibe. I would also add the recent refurbishments has made a great difference.
Our room was superb, very clean and a blend of old quaintness with some modern fittings, quality towels, bathroom soaps / shower toiletries and bed linens.
We had a room in the roof of the hotel which afforded us superb views over the town and valley. The hotel did provide an excellent powerful fan to keep the room temperature more than acceptable as our stay coincided with the heat wave. We thought a very considerate approach by the hotel.
We would also compliment the breakfast as many options from buffet or from a menu offered, food quality good and great service.
Overall our stay at the Royal Castle exceeded expectations on many fronts and we will be back!

Cons:

Nothing to note. Daily car parking can be a bit of a challenge in Dartmouth and is not the hotels issue. But just be aware in high season that you might have to use the Park and Ride to the top of town.

2026-07-09 • via Nuitee
B
Bernie • couple • gb
9
2026-07-09 • via Nuitee
I
Ian • solo_traveller • gb
9
Pros:

Staff

Cons:

No parking

2026-07-08 • via Nuitee
T
Tharme • solo_traveller • gb
10
Lovely hotel to stay in. Recommend 100%
Pros:

Lovely hotel and centre location.
Hotel very clean, breakfast was excellent and good variety.
Staff very friendly.
Free park and ride a bonus and takes the worries about parking away.
Would recommend.
The cosy room is great and has plenty of room..
Free coffees, teas and biscuits good.
It was my partner birthday so they gave her some prosecco, a lovely touch

Cons:

We had the cosy room which was so hot in this heatwave as its south facing and the windows only open a little which is understandable on a higher floor.
The Dyson fan couldn't cool the room down.
In normal weather it wouldn't be an issue at all.

2026-07-08 • via Nuitee
H
H • solo_traveller • gb
9
2026-07-07 • via Nuitee
C
Chris • couple • gb
10
Great place to stay in Dartmouth, and delicious breakfast.
Pros:

Lovely period property, very clean bedroom and bathroom, had air con which was very useful.

2026-07-06 • via Nuitee
C
Christian • solo_traveller • ch
7
Historisches Haus, sehr unterschiedlich e Zimmer
Pros:

Für die 3. Nacht haben wir ein sehr schönes Zimmer und eine Entschuldigung für das Zimmer vorher bekommen.

Cons:

Das Zimmer war ohne Fenster nach aussen und hat sehr stark nach alten Möbeln gerochen. Der Empfang war recht unpersönlich, da die Rezeption nur bei Bedarf besetzt ist. Sie haben sich aber bemüht uns am Ende ein besseres Zimmer zu finden und daher bleibt ein mehrheitlich positiver Eindruck.

2026-07-05 • via Nuitee
C
Claire • couple • gb
8
Charming hotel with spectacular views.
Pros:

Charming hotel in a superb location. The views from our spacious bedroom across the ‘boat float “, the estuary to Kingswear beyond were spectacular.

Cons:

We arrived during a heatwave and the smart Dyson fan couldn’t really keep the room cool.
Having to park the car so far away was inevitable given its harbour front position but was a bit of a pain.
Despite these small niggles we had a lovely stay and would be very happy to return.

2026-07-05 • via Nuitee