Royal Castle Hotel

Hotels
St Austell
8.8 (120 reviews)
11 The Quay, Dartmouth, England, TQ6 9PS , Dartmouth , GB

Pets allowed

Facilities

Free WiFi
Luggage storage
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Banquet hall
Food and water bowls

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-25 00:53

Property Description

Experience the charm and convenience of the Royal Castle Hotel, a delightful retreat in the heart of Dartmouth.

Amenities to Stay Connected
Enjoy complimentary wireless internet access throughout the hotel, perfect for those who need to stay connected while they unwind in style.

Gourmet Dining at Your Fingertips
Savor delicious meals at our restaurant, or indulge in the comfort of your room with 24-hour room service, ensuring you never miss out on a delectable dining experience.

Relax and Unwind
Choose from our two inviting bars/lounges to relax with refreshing drinks after a day of exploring the vibrant surroundings, including the nearby Dartmouth Museum and picturesque beaches.

Don’t miss out on your perfect escape—reserve your stay at the Royal Castle Hotel today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.8
Based on 120 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
W
worthycheddar Family
10
Great accomodation in the heart of Dartmouth
Pros:

Great location. Amazing views at the front. Lots of character.
Friendly accomodating staff. Very clean and comfortable.
Great breakfast!! Easy to walk round Dartmouth and the parking on the street was easy in January. Might not be so in summer.

2025-01-20 via Tripadvisor
J
joemI2879ZI Couples
10
Two night midweek break
Pros:

Just had a midweek two night stay at the Royal Castle hotel. Excellent as always and we have been coming back for many years. The room was well appointed, bed very comfortable and view from the room superb. Breakfast was very good with plenty of choices. Eat in the bar at night and the food was lovely. Great atmosphere and efficient and friendly service. The hotel is closing for refurbishment but will definitely be back in the future to see the changes.

2025-01-18 via Tripadvisor
T
TimH471 Couples
8
Cosy winter break
Pros:

2 night winter break at the royal castle using st Austell breweries discount offer. Fantastic value. Dartmouth is the most perfect place, always something going on and the hotel has prime position. Very comfortable characterful room, loved the quirkiness of the hotel building and views are amazing. Great breakfast and good food in the hotel bar. Marked as a 4 as some renovation and updating to the room wouldn’t go amiss but a 5 for the excellent staff.

2025-01-12 via Tripadvisor
N
Nicholas partner
8
Pros:

Lovely quirky old hotel, great staff, clean and well equipped/presented room - only negative was generator/pump starting up about 07:00 each morning.

2025-01-12 via Nuitee
N
N1170WOrichardg Couples
8
A great stay at the Royal Castle
Pros:

We really enjoyed our 3 night stay at the Royal Castle. It's a really cosy, friendly place with such a lot of history and interesting architectural features. The food and service were very good, the staff were very friendly and helpful. We understand that the hotel will be closed shortly for an extensive re-fit, and hope that the character of the hotel is not lost in the process. We would love to come back.

2025-01-11 via Tripadvisor
A
adamh437 Couples gb
10
"Well worth a stay, you'll love it"
Pros:

What can I say, The Royal Castle is right on the harbour the foods great we had a fantastic breakfast very dog friendly which was great for us, But most of all the staff ALL the staff were amazing I really do mean amazing it's not a 5 Star hotel but the staff make it a lot more than 5 stars I can honestly say the staff are Golden, Thank you for making our short stay one of the best.

2025-01-09 via Tripadvisor
A
ameliab546 Family
8
Historic building with modern comforts
Pros:

We had a night at the Royal Castle Hotel at the end of December - one double and two single rooms. The double room was at the top of the building with fabulous views over the town quay and river, very comfortable bed and great little sitting area. The bathroom is a little old, but perfectly adequate (once we worked out how to turn the shower versus bath on!) Our adult children said their single rooms were great too. Lovely welcoming reception team, warm cosy bar and hearty breakfasts on Sunday morning, although a little busy as a lot of guests turned up at that 9.30am 'prime time'. The staff were good and apologised for the wait which wasn't an issue, but would have been helpful to have the fruit juices and water topped up. It's a great old building with lots of history in a prime location, reasonably priced so would definitely recommend.

2025-01-08 via Tripadvisor
M
melgG5783GI Couples gb
10
A wonderful stay and we didn’t want to leave
Pros:

We stayed 3 nights at the Royal Castle and had a wonderful time from the moment we arrived. All the staff are so very friendly and welcoming and in particular Lina on reception who made our visit even more special and her husband who kindly moved all our bags to the top floor whilst we had a drink; which was a lovely surprise.
We enjoyed dinner on New Year’s Eve and it was perfect especially with two dogs in tow!
We loved the charm and quirkiness of the hotel and we can’t wait to visit again and stay once the refurbishment is complete.
Thanks to everyone we met; it was like home from home.

2025-01-05 via Tripadvisor
H
helenwU1076FE Couples
10
Fabulous
Pros:

We had a fantastic stay here. Our room was clean, with coffee making facilities, a jacuzzi bath and overlooked the harbour. The hotel is very quirky and eclectic which we loved. The staircase is amazing I kept expecting it to move as in Harry Potter..The bar area is welcoming and friendly but does get busy. We ate on 2 nights and found the food to be delicious and good portion sizes..the breakfast was lovely too a good selection of cereals , pastries and fruit etc. You cook your own toast which can cause a queue if busy and we did have to find someone to top up the milk and bread on one morning.
Car parking is at the front of the hotel but does have time limits for free parking and does get busy, there is a bigger car park nearby.
We loved our stay here and will definitely return.

2025-01-04 via Tripadvisor
M
MoyAl Couples
10
Lovely quirky hotel
Pros:

Just returned following a three night stay at the Royal Castle , in part an opportunity to celebrate the new year in Devon.
It was a return visit for us, though our last stay was nearly 14 years ago !!!
In truth little has changed. The hotel is somewhat 'quirky' with creaking floorboards and a very eclectic collection of art and artefacts all of which adds to the charm of the place.
Location is perfect overlooking the River Dart with the town centre behind the hotel. There are two separate bars on the ground floor both popular with guests at the hotel and locals. The restaurant for breakfast and evening meals is on the first floor, though snacks and meals can be ordered in the bar.
The choice at breakfast is excellent and there is a decent evening menu too.
Our room, was very big with a super king size bed and a large bathroom with bath and shower and nice toiletries.
Best of all are the staff who were without exception friendly and welcoming.
I would recommend to anyone wanting a stay in an unpretentious hotel in the centre of Dartmouth

2025-01-01 via Tripadvisor
I
idb50 Couples
8
Very pleasant with some room for improvement
Pros:

We are regular visitors to lovely Dartmouth so have stayed in many hotels and guest houses. The Royal Castle is right in the middle of town and our room (2) had a lovely view over the harbour and river.

Areas for improvement- staff at breakfast were perfectly friendly but it was very informal with a sense of limited training in customer service - ‘what’s your room number’ is how we were greeted. My wife’s cooked breakfast arrived with no toast leaving us to work out that you had to toast your own bread at the buffet. The water pressure in our room was really poor. It took ages to fill the jacuzzi bath and the shower was very weak. We brought our own ear plugs so slept very well. Without these you can very clearly hear all noises from the next door room and outside.

Positive side - clean, comfortable and spacious room with very comfortable bed. Good breakfast. Overall we would stay again - with a few ‘tweaks’ this hotel could be excellent.

2024-12-30 via Tripadvisor
7
7melam Couples
10
A wonderful experience
Pros:

I recently stayed at the Royal Castle Hotel and had a wonderful experience, thanks to the exceptional service. Lina at reception was warm and efficient, ensuring a smooth check-in and making me feel instantly at ease.

Harry at the bar also made a lasting impression with his friendly and attentive service. He created a relaxed and inviting atmosphere, making the bar a great place to unwind after a busy day.

The hotel itself is full of character, with a lovely blend of historic charm and modern comforts. I also have to mention the food—it was absolutely delicious. Every meal I had was well-prepared and full of flavor, making dining at the hotel a highlight of my stay. I’ll definitely be back!

2024-12-30 via Tripadvisor
S
suecU8539AG Solo travel
10
Delightful olde, worlde hotel ideally located
Pros:

Loved my room which had a view over the harbour and the River Dart. My room was quirky and old but clean and comfortable with the usual mod cons, and with a bonus - a double size jacuzzi bath!
The only drawback is there is no lift but this a very old building, so carrying luggage was a little difficult. Also the hotel is very popular so a little noisy but not unduly disturbing and somewhat adds to the atmosphere!
The food was very, good, I had an evening meal and breakfast.
The staff were all friendly and helpful.
Car parking available in the street outside the hotel and out of season not a problem.
Location was great which was in the town centre overlooking the harbour and River Dart.
Can’t wait to come back!

2024-12-22 via Tripadvisor
R
russelltN9905UJ Family
10
Perfect in everyway
Pros:

Fantastic place ! We have stayed several times this year and each time it doesn't disappoint The location is perfect The team on duty were friendly helpful and visible but not in your face The Breakfast is sooo Good and plenty of choice the evening meal we had was excellent value We will be back soon !

2024-12-21 via Tripadvisor
T
Toby
10
Pros:

Charming old hotel in centre of Dartmouth

2024-12-19 via Nuitee
D
David
10
A good break
Pros:

Lovely old place with original features.
Good food and staff, good location

2024-12-17 via Nuitee
L
lakpahal Friends getaway gb
10
Pretty views
Pros:

We recently had a group booking at the Royal Castle Hotel while attending a service in Dartmouth. The hotel is lovely, offering stunning views over the water. It’s immaculately clean, with a nice bar and very helpful staff who made our stay enjoyable. The atmosphere is welcoming, and we felt well taken care of throughout our visit. Highly recommended!,

2024-12-10 via Tripadvisor
J
Joanne
10
Pros:

This was a great Central place to stay the staff were all lovely and
the food was great

2024-12-07 via Nuitee
G
garywD5722QD Couples
10
Great location with the bonus of Christmas lights.
Pros:

Excellent location, good food and very friendly staff. We were in a room called the 'Look Out', great views of the inner harbour and over the river.
We were lucky enough to pick a weekend when the Christmas lights were switched on. Highly recommended.

2024-12-04 via Tripadvisor
T
T8394JFjulieh Couples
8
Historic hotel in the centre of Dartmouth.
Pros:

An historic hotel in the centre of Dartmouth. We had a dog friendly room on the 3rd floor with fabulous views over the boat float and river Dart. A large room with a king size bed, table and chairs over looking the river. Plenty of storage for clothes. A bed, bowls and treats for our doggy. The only negative was the stairs. I knew there was no lift but I still sound the stairs very tiring.

We had a tasty cooked breakfast in the restaurant. Very friendly and helpful staff.

2024-12-03 via Tripadvisor