Royal Castle Hotel

Hotels
•
St Austell
8.8 (120 reviews)
11 The Quay, Dartmouth, England, TQ6 9PS , Dartmouth , GB
44-18-03833033

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Pets allowed

Facilities

Free WiFi
Luggage storage
Wheelchair accessible
Front desk (limited hours)
Smoke-free property
Banquet hall
Food and water bowls

Review Highlights

Pros:
Excellent location and historic building
Very helpful, friendly staff (reception upgrades available)
Comfortable beds and well-decorated rooms
Excellent breakfast included
Good value for money
Clean rooms
Cons:
No lifts in the multi-floor listed building
No or inadequate air conditioning; some rooms very hot with non-opening windows
Limited parking / waiting for permits
Small bathroom fittings (miniscule sink, lack of hooks/shelving)
Inconsistent dinner service and bar lacks atmosphere
Isolated food issues (one poorly cooked meal, hard toast)

Categories

Cleanliness
9
Multiple reviews call the hotel 'clean' and praise tidy rooms and bathrooms, indicating consistently good cleanliness.
Service
9.8
Staff repeatedly described as very helpful, friendly and attentive (reception upgrades noted); a couple of comments mention distant dinner service but overall service is excellent.
Location
10
Several guests highlight an excellent, historic and convenient location; proximity and views are frequently praised.
Room Quality
8
Rooms often described as comfortable with good décor and beds, but issues noted (attic rooms overheating, sealed windows, very small sink and lack of hooks) reduce the score.
Amenities
6.5
Significant negatives: no lifts in a multi-floor listed building, no AC in some rooms, and limited/awaiting parking permits — amenities are a weakness for some guests.
Value for Money
9.4
Guests explicitly call it 'excellent value for money' and praise comfortable rooms and included breakfast relative to price.
Food and Beverage
8.2
Breakfast is widely praised as excellent; however there are isolated issues (one poorly cooked meal, hard toast) and dinner/bar service/atmosphere received criticism.
Overall Experience
9.5
Overall sentiment is very positive ('exceptional', 'we loved it'), with strong service, location and breakfast making stays highly enjoyable despite some amenity/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 20:11

Property Description

Experience the charm and convenience of the Royal Castle Hotel, a delightful retreat in the heart of Dartmouth.

Amenities to Stay Connected
Enjoy complimentary wireless internet access throughout the hotel, perfect for those who need to stay connected while they unwind in style.

Gourmet Dining at Your Fingertips
Savor delicious meals at our restaurant, or indulge in the comfort of your room with 24-hour room service, ensuring you never miss out on a delectable dining experience.

Relax and Unwind
Choose from our two inviting bars/lounges to relax with refreshing drinks after a day of exploring the vibrant surroundings, including the nearby Dartmouth Museum and picturesque beaches.

Don’t miss out on your perfect escape—reserve your stay at the Royal Castle Hotel today!

Important information:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Accessibility

    No elevators

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

8.8
Based on 120 reviews
Cleanliness: 9
Service: 9.8
Location: 10
Room Quality: 8
Amenities: 6.5
Value for Money: 9.4
Food and Beverage: 8.2
Overall Experience: 9.5
E
Elaine • couple • gb
9
Pros:

Location style near town

Cons:

Lack of parking

2026-06-20 • via Nuitee
G
Gail • couple • ca
10
Highly recommend.
Pros:

Very helpful staff.
Beautiful building.

2026-06-19 • via Nuitee
S
Sarah • couple • gb
9
Beautiful hotel, great location, spotlessly clean, great breakfast.
Pros:

Beautiful hotel, great position, spotlessly clean, lovely breakfast lots of choice.

Cons:

Mattress on side of bed nearest door was saggy and uneven but the ne on the other side was perfect.

2026-06-18 • via Nuitee
S
Scott • solo_traveller • gb
7
Great location, nice hotel
Pros:

The location is perfect.

Cons:

No room service and no reception desk if you need to speak to the staff.

2026-06-18 • via Nuitee
P
Philip • couple • nl
9
Pros:

Heel erg sfeervol

2026-06-17 • via Nuitee
G
Geoff • couple • gb
8
2026-06-17 • via Nuitee
A
Akagi • couple • gb
8
Good choice for visiting Dartmouth to enjoy its historic provenance and central location.
Pros:

General decor and ambience. well run. reasonable food and breakfast.
Received a comprehensive reply about car parking advice in the town.

Cons:

No place to hang towels or clothes in the shower room.
The image for the room on Booking.com included a view of houses from the window. There was no distant view at all from the window. I was disappointed about that!
The hotel was not expecting us when we arrived. It took a little while before they located us on their system.

2026-06-16 • via Nuitee
K
Kyle • solo_traveller • gb
7
I would stay here again.
Pros:

The staff greeted me nicely and were polite and helpful. I checked out at breakfast and although the staff were busy they were still kind and helpful.

The room was well presented and tidy with a decent coffee machine and radio. The shower has good power and was well appreciated after a day's hike.

Cons:

The Jackdaw outside couldn't shut up, but that's not the fault of the hotel or staff and was decent company otherwise.

Church bell ringing every hour disrupted my sleep.

The duvet and pillows were far too warm and heavy, and that is my only real complaint about the hotel. If they were lighter and cooler I would have nothing to complain about. Some might like that kind of duvet though.

2026-06-16 • via Nuitee
T
Tina • couple • gb
9
Totally wonderful and relaxing
Pros:

The hotel and location was exceptional. The only downfall was the room didn't have windows that you could open. Stayed for 3 nights and on the last night we changed rooms for one where you could open the windows as we did rather warm in the night.
Sadly didn't get the young ladies name at breakfast. But for the first 2 mornings we had such a lovely and warming happy person serving us. A credit to the place. Not saying the 3rd breakfast waitress wasn't as equally pleasant because she was. The whole staff made the stay so enjoyable all round...

Cons:

Just one thing, maybe silly. But the milk wasn't or offered to be replenished. Had to go to m&s to get some milk as nobody was in reception.

2026-06-14 • via Nuitee
N
Nicola • couple • gb
8
Pros:

Comfortable, lovely decor

Cons:

Good breakfast. Evening meal not great

2026-06-10 • via Nuitee
A
alan • solo_traveller • gb
8
Pros:

All of it

Cons:

None of it

2026-06-09 • via Nuitee
A
Andrew • solo_traveller • gb
10
Pros:

Comfortable and spacious room. Excellent food, and friendly service

Cons:

Limited car parking, can be a expensive.

2026-06-07 • via Nuitee
K
Karen • couple • gb
7
Felt the reception for check in could improve and not welcoming. Some of the dinner staff could do with more training an
Pros:

The charm and the position

Cons:

Nothing

2026-06-07 • via Nuitee
M
Monera • couple • gb
2
I wouldn’t book it again
Pros:

The room was big and clean

Cons:

The staff were rude and not understanding or caring about the residents at all

2026-06-06 • via Nuitee
H
Henny • solo_traveller • gb
9
Gorgeous interiors, lovely and helpful staff who made my stay very enjoyable.
Pros:

Stylish and throughout interiors!

Cons:

Noticed a couple of things on the floor (receipt by the bin and a plastic cap in the bathroom) which indicated the floor wasn’t cleaned prior to check in.

2026-06-06 • via Nuitee
R
Rebecca • solo_traveller • gb
10
2026-06-05 • via Nuitee
N
Neil • solo_traveller • gb
9
2026-06-04 • via Nuitee
A
Adele • couple • gb
9
We love Dartmouth and have stayed in the Royal Castle over the years but food needs to improve
Pros:

The room was well appointed end very clean .

Cons:

The food was average . Wine wasn’t in stock that was on the menu . £22 for a very average crab sandwich

2026-06-03 • via Nuitee
C
christopher • solo_traveller • fr
10
Still excellent and a real treat to stay here.
Pros:

Even though recently refurbished, still full of charm and character. The breakfast is the best anywhere !

Cons:

Nothing !

2026-06-02 • via Nuitee
S
Simon • solo_traveller • au
9
A beautiful village atmosphere capped off by charming accommodation
Pros:

The Room was fabulous, location could not be beaten

Cons:

Having to leave 🫩

2026-05-31 • via Nuitee