Hermitage Park Hotel

Hotels
7.6 (990 reviews)
Whitwick Road , Coalville , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Quiet rooms
Cons:
Maintenance issues
Lack of spa services
Variability in service speed
Mixed opinions on value for money

Categories

Cleanliness
7.7
Most guests appreciated the cleanliness of the rooms, although some mentioned minor cleanliness issues.
Service
8.1
Service quality was generally praised, with friendly and polite staff mentioned as a positive. However, a few guests expressed concerns about slow service.
Location
8.2
The hotel's convenient location near key landmarks and transport options impressed many guests.
Room Quality
7.8
Guests found the rooms to be comfortable, but some reported maintenance issues.
Amenities
7.1
Mixed feedback regarding amenities, with some guests enjoying the gym and pool, while others were disappointed by the lack of spa services.
Value for Money
6.8
Opinions varied on the value for money, with some guests finding the price reasonable for the location, while others felt it was too high for the services provided.
Food and Beverage
7.3
Overall positive feedback on breakfast and restaurant services, though some guests desired more variety.
Overall Experience
7.8
Many guests reported a positive overall experience and expressed a willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 18:42

Property Description

Luxurious Accommodation
Experience modern elegance at The Hermitage Park Hotel, located on the edge of Charnwood Forest. Relax in our stylish bedrooms equipped with tea/coffee facilities and a TV for your comfort.

Convenient Location
Conveniently situated between the M1 and M42, our hotel is just a 20-minute drive from East Midlands Airport and Donington Park. Explore nearby attractions such as Mallory Park and The National Exhibition Centre, both a short drive away.

Unbeatable Accessibility
With easy access to major motorways and key landmarks, The Hermitage Park Hotel offers the perfect blend of comfort and convenience for your stay. Book now for a memorable experience.

Important information:

The restaurant is closed in the evenings on Friday, Saturday and Sunday.

Please note that during COVID-19 pandemic, a full English breakfast will be served to guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 990 reviews
Cleanliness: 7.7
Service: 8.1
Location: 8.2
Room Quality: 7.8
Amenities: 7.1
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.8
D
Danielle solo_traveller gb
5
2026-03-18 via Nuitee
A
Alan solo_traveller gb
7
Good overnight stay for work.
Pros:

Location to my work was good. Reasonably comfortable. Good breakfast

Cons:

Unfortunately the restaurant was closed due to unforeseen circumstance.

2026-03-18 via Nuitee
D
David couple gb
8
most enjoyable, would definitely recommend the hotel, and would stay again, if in the area
Pros:

I liked the size of the room and windows,lots of little extras like toiletries and enough glasses for the bathroom too. I personally found the bed a bit too soft from what i am used to (personal choice) Enjoyed the view over the bowls club, thought it would have been used more.

Cons:

the entrance despite a large no smoking sign needs a bit of attention in clearing the butts out of the large containers and general litter from the front door.
We had a problem with the heating, in that the individual thermostats did not work, so we had the heating on all nights, with the windows wide open. We mentioned this, and the heating was turned off centrally but didnt come on again, so we had to ask them t turn it back on, but again it did not turn off, so had to phone again.

2026-03-17 via Nuitee
S
Steve solo_traveller gb
8
2026-03-13 via Nuitee
J
Jane couple gb
7
Good value for money
Pros:

Good location, friendly staff, warm rooms.

Cons:

Unfortunately there were some people staying who were noisy at 1:30 am and 3:30 am.

2026-03-13 via Nuitee
S
Susan couple gb
9
Pros:

Well lit car park with plenty of space,good size room,quiet,clean, comfortable bed.

Cons:

Flashes of bright light disturbed my sleep on Saturday night

2026-03-11 via Nuitee
R
R.T couple gb
6
2026-03-09 via Nuitee
D
David couple gb
6
A few disappointing elements that impacted our sleep
Pros:

Easy check in, clean room, complimentary soaps

Cons:

The radiator was stuck on full blast, with no visible way of turning it down.

Windows didn't open more than a few centimetres.

No clear option for breakfast in the morning (everything seemed closed at 10am on Sunday)

2026-03-08 via Nuitee
W
Wendy solo_traveller gb
7
Pros:

Open and friendly staff. Restaurant onsite was good.

Cons:

Bit dated.

2026-03-05 via Nuitee
N
Neisha couple gb
1
2026-03-02 via Nuitee
B
Barbara family_with_children gb
7
2026-02-26 via Nuitee
M
Mary solo_traveller gb
10
2026-02-26 via Nuitee
Z
Zain solo_traveller gb
10
2026-02-25 via Nuitee
S
Sarah couple gb
8
Friendly, clean and comfortable, well-located
Pros:

Great stopover hotel. Staff were very friendly, the room was clean and comfortable and had good tea and coffee-making facilities. It was quiet at night. All good.

2026-02-23 via Nuitee
P
Patrick couple ie
10
Great value with room spacious and spotless clean
Pros:

Clean tidy and great location

Cons:

No bar

2026-02-23 via Nuitee
C
Claire family_with_children gb
5
Is it bacon or SPAM??!!
Pros:

The staff were super friendly and couldn't help enough.

Cons:

The cooked breakfast was not good; we're not sure what the bacon was...possibly SPAM? That said all the ingredients were cooked perfectly, especially the fried bread and scrambled eggs, just a shame the chef is being provided with inferior ingredients.
The mattress on the bed was well past it's best.
The soundproofing between the rooms was non-existent.
The lack of bar was offset with a discount voucher for the bikers pub next door, great idea but need to consider if this is the best solution - I'll leave it at that.

2026-02-23 via Nuitee
E
Ellen couple gb
6
Hotel is convenient gor us. Mot sure how the refurbishment is going to change the hotel.
Pros:

Location is good for us. Breakfast is good. Staff helpful and friendly.

Cons:

The hotel is being refurbished. The communal areas were cold. The WiFi kept dropping. Unfortunately the main bar is longer there.

2026-02-22 via Nuitee
J
James solo_traveller gb
7
2026-02-12 via Nuitee
A
Annmarie couple gb
10
Inside lovely and had a pleasant stay, underrated but outside needs sorting out.
Pros:

Was very clean and tidy and had everything we needed, plenty of coffee, biscuits, milk, toiletries.
We didn't get time to eat but the Indian resteraunt downstairs smelt absolutely beautiful.
Bed was very comfortable and I slept very well. Towels were immaculate and fluffy
Room was a really nice size

Cons:

The tv remote didnt work which was a bit inconvenient.
Outside when you pull up the place is absolutely filthy and needs cleaning up asap to be honest. It gives a very poor impression which is unnecessary as inside is perfectly nice. My recommendation to the hotel would be to do there best to rectify this as quickly as possible and plant some plants in the planters that are being used as ashtrays, that small difference would be huge.
You have to ask staff to let you in late at night as the card slot on the door isnt working

All in all i wouldnt let this put you off as it was more than worth the money.

2026-02-12 via Nuitee
W
Wendy couple gb
10
Pros:

Lovely obliging staff,very helpful

2026-02-10 via Nuitee