Hermitage Park Hotel

Hotels
7.6 (990 reviews)
Whitwick Road , Coalville , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Quiet rooms
Cons:
Maintenance issues
Lack of spa services
Variability in service speed
Mixed opinions on value for money

Categories

Cleanliness
7.7
Most guests appreciated the cleanliness of the rooms, although some mentioned minor cleanliness issues.
Service
8.1
Service quality was generally praised, with friendly and polite staff mentioned as a positive. However, a few guests expressed concerns about slow service.
Location
8.2
The hotel's convenient location near key landmarks and transport options impressed many guests.
Room Quality
7.8
Guests found the rooms to be comfortable, but some reported maintenance issues.
Amenities
7.1
Mixed feedback regarding amenities, with some guests enjoying the gym and pool, while others were disappointed by the lack of spa services.
Value for Money
6.8
Opinions varied on the value for money, with some guests finding the price reasonable for the location, while others felt it was too high for the services provided.
Food and Beverage
7.3
Overall positive feedback on breakfast and restaurant services, though some guests desired more variety.
Overall Experience
7.8
Many guests reported a positive overall experience and expressed a willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 18:42

Property Description

Luxurious Accommodation
Experience modern elegance at The Hermitage Park Hotel, located on the edge of Charnwood Forest. Relax in our stylish bedrooms equipped with tea/coffee facilities and a TV for your comfort.

Convenient Location
Conveniently situated between the M1 and M42, our hotel is just a 20-minute drive from East Midlands Airport and Donington Park. Explore nearby attractions such as Mallory Park and The National Exhibition Centre, both a short drive away.

Unbeatable Accessibility
With easy access to major motorways and key landmarks, The Hermitage Park Hotel offers the perfect blend of comfort and convenience for your stay. Book now for a memorable experience.

Important information:

The restaurant is closed in the evenings on Friday, Saturday and Sunday.

Please note that during COVID-19 pandemic, a full English breakfast will be served to guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 990 reviews
Cleanliness: 7.7
Service: 8.1
Location: 8.2
Room Quality: 7.8
Amenities: 7.1
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.8
A
Annmarie • couple • gb
10
Inside lovely and had a pleasant stay, underrated but outside needs sorting out.
Pros:

Was very clean and tidy and had everything we needed, plenty of coffee, biscuits, milk, toiletries.
We didn't get time to eat but the Indian resteraunt downstairs smelt absolutely beautiful.
Bed was very comfortable and I slept very well. Towels were immaculate and fluffy
Room was a really nice size

Cons:

The tv remote didnt work which was a bit inconvenient.
Outside when you pull up the place is absolutely filthy and needs cleaning up asap to be honest. It gives a very poor impression which is unnecessary as inside is perfectly nice. My recommendation to the hotel would be to do there best to rectify this as quickly as possible and plant some plants in the planters that are being used as ashtrays, that small difference would be huge.
You have to ask staff to let you in late at night as the card slot on the door isnt working

All in all i wouldnt let this put you off as it was more than worth the money.

2026-02-12 • via Nuitee
J
James • solo_traveller • gb
7
2026-02-12 • via Nuitee
W
Wendy • couple • gb
10
Pros:

Lovely obliging staff,very helpful

2026-02-10 • via Nuitee
K
Kelly • couple • gb
10
2026-02-09 • via Nuitee
R
Rachael • couple • gb
8
2026-02-08 • via Nuitee
A
Awais • solo_traveller • gb
8
2026-02-08 • via Nuitee
N
Neil • couple • gb
5
2026-01-30 • via Nuitee
S
Sam • solo_traveller • gb
1
Absolute hovel full of the worse of society
Pros:

The receptionists was 10/10

Cons:

Is is an absolute hole full of degenerates wondering around stinking of weed banging doors and shouting all hours

2026-01-29 • via Nuitee
K
Kelvin • couple • gb
7
Generally OK but slightly under par
Pros:

Clean, tidy, good parking and convenient

Cons:

Our room (9) was on the chilly sidr despite the radiator being hot. The radiator in the bathroom was not working. A party was on in the main area, so we couldn't sit and have a quiet chat with our friends but had to stay in our chilly room.

2026-01-26 • via Nuitee
K
Kerri • couple • gb
8
Stayed here to attend an event nearby.. it’s a dated hotel but was clean.. breakfast was good also!
Pros:

Fine for what we needed it for.

2026-01-26 • via Nuitee
V
Vicky • couple • gb
7
Cheaper than an uber home, can’t complain!
Pros:

Price for twin room cheap as chips!
Beds comfortable.
Yes it’s being renovated and could be maybe a little safer on arrival I managed to avoid tripping over carpet and wires lol but for the price how I cannot complain. Reception staff lovely!

2026-01-24 • via Nuitee
W
Wayne • solo_traveller • gb
1
Not worth the money
Pros:

Reception staff really nice and friendly

Cons:

complained about the smell as the place was doing construction as I arrived and all the way through my stay, even i complain nothing happened, I was there to do a local medical responder course, just for me could not sleep because of the smell of paint vapour, as well as it was unsafe environment,

2026-01-23 • via Nuitee
F
Felicia • couple • gb
10
Felt like home.
Pros:

Although going through refurbishment, the room was clean and fresh, the staff were also friendly and welcoming. We especially loved the fact the room was really warm.

Cons:

Nothing

2026-01-23 • via Nuitee
M
mark • couple • gb
8
2026-01-22 • via Nuitee
C
Christopher • extended_group • gb
6
2026-01-22 • via Nuitee
C
Colin • solo_traveller • gb
5
In the circumstances of an unexpected car repair being required, it provided an overnight stop.
Pros:

When I asked for help at various times, each staff member was helpful and cheerful.

Cons:

The room was not heated when I arrived, I had to turn on the heating. There was no usb port for telephone charging in the room, so I had to ask reception for an adapter. There was no notepad or writing implement in the room and I had to make notes while on my phone. I was staying overnight due to a puncture and my car had been towed elsewhere for repair later, so I had no luggage.

2026-01-21 • via Nuitee
T
Tina • couple • gb
8
Great value!
Pros:

Great location from the Emporium, this is our go to hotel if we’re in Coalville

2026-01-20 • via Nuitee
C
Catherine • solo_traveller • gb
9
Pros:

Somewhere safe and comfortable to stay.

Cons:

The main reception/ dining area was cold.

2026-01-19 • via Nuitee
K
Karen • family_with_children • gb
7
good value for money
Pros:

Good value

Cons:

bathroom needs a revamp also very small

2026-01-19 • via Nuitee
L
Lili • family_with_children • gb
3
Pros:

The staff were lovely
Biker bar opposite

Cons:

Cleanliness of bathroom
No hand wash
Beds uncomfortable
Came in and made our room when we said do not disturb

2026-01-19 • via Nuitee