Hermitage Park Hotel

Hotels
7.6 (1078 reviews)
Whitwick Road , Coalville , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Quiet rooms
Cons:
Maintenance issues
Lack of spa services
Variability in service speed
Mixed opinions on value for money

Categories

Cleanliness
7.7
Most guests appreciated the cleanliness of the rooms, although some mentioned minor cleanliness issues.
Service
8.1
Service quality was generally praised, with friendly and polite staff mentioned as a positive. However, a few guests expressed concerns about slow service.
Location
8.2
The hotel's convenient location near key landmarks and transport options impressed many guests.
Room Quality
7.8
Guests found the rooms to be comfortable, but some reported maintenance issues.
Amenities
7.1
Mixed feedback regarding amenities, with some guests enjoying the gym and pool, while others were disappointed by the lack of spa services.
Value for Money
6.8
Opinions varied on the value for money, with some guests finding the price reasonable for the location, while others felt it was too high for the services provided.
Food and Beverage
7.3
Overall positive feedback on breakfast and restaurant services, though some guests desired more variety.
Overall Experience
7.8
Many guests reported a positive overall experience and expressed a willingness to recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 18:42

Property Description

Luxurious Accommodation
Experience modern elegance at The Hermitage Park Hotel, located on the edge of Charnwood Forest. Relax in our stylish bedrooms equipped with tea/coffee facilities and a TV for your comfort.

Convenient Location
Conveniently situated between the M1 and M42, our hotel is just a 20-minute drive from East Midlands Airport and Donington Park. Explore nearby attractions such as Mallory Park and The National Exhibition Centre, both a short drive away.

Unbeatable Accessibility
With easy access to major motorways and key landmarks, The Hermitage Park Hotel offers the perfect blend of comfort and convenience for your stay. Book now for a memorable experience.

Important information:

The restaurant is closed in the evenings on Friday, Saturday and Sunday.

Please note that during COVID-19 pandemic, a full English breakfast will be served to guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1078 reviews
Cleanliness: 7.7
Service: 8.1
Location: 8.2
Room Quality: 7.8
Amenities: 7.1
Value for Money: 6.8
Food and Beverage: 7.3
Overall Experience: 7.8
T
Trevor couple gb
6
A littlr tired but a goood value overnight stay
Pros:

Breakfast was very good and service was very pleasant. Hermitage Park is a nice hotel where I have stayed in the past, it's now looking a little tired in places. We had a very loose toilet seat and the bathroom door stuck so you couldn't actually close and lock it, minor things that could be easily recitified. But it's certainly very good value for money and I'd be happy to stay again

Cons:

Only needs a bit of basic maintenance and attention in a few places.

2026-07-02 via Nuitee
S
Simon solo_traveller gb
8
Pros:

Easy check in, clean functional rooms and parking.

2026-07-01 via Nuitee
C
Chloe family_with_children gb
10
Fantastic hotel and exceptional staff
Pros:

Brilliant location, friendly staff and the breakfast was great!

Cons:

Nothing

2026-07-01 via Nuitee
J
Joseph solo_traveller ch
7
2026-06-30 via Nuitee
T
Tom solo_traveller gb
4
2026-06-29 via Nuitee
L
LEWIS couple gb
8
Great , would stay again
Pros:

Staff very helpful and always polite
Housekeeping staff very efficient
Curry house on site , made for an easy relaxed family meeting
Size of room
Convenience for the town and visiting family

Cons:

Loo seat! But we didn’t say it was loose
Lack of drawers for a weekly stay , but I understand the hotel probably geared for shorter stays
Step over bath for shower not convenient for us and a bath mat could have been supplied (but we didn’t ask)
Cigarette buts in the flower pots that just grew as week went by
General untidiness of gardens lowered the appearance of the hotel frontage ( we did have it explained that it was under review) but the cigarette buts and a quick weed would improve things greatly , I defiantly would be put off from holding a big family event due to it

2026-06-29 via Nuitee
C
CHRIS solo_traveller gb
7
Presentation outside requires attention, piles of weeds left outside
Pros:

Average

Cons:

Better laid out, no knives for buttering toau
Miniature spoons for cereal

2026-06-28 via Nuitee
N
Nick solo_traveller gb
10
Pros:

Friendly helpful staff
Good food.

2026-06-28 via Nuitee
H
Hopeful_Drifter solo_traveller gb
4
Would I stay here again? V unlikely
Pros:

Very helpful receptionist. When I complained about how dirty the room was, she changed my room immediately. The bed was very comfortable.

Cons:

First room I was allocated:
- the windows were dirty on the inside;
- the windowsills were covered with dust, dirt and cobwebs .
Second room I was allocated:
- as above for the windows;
- neither bath nor toilet had been cleaned.

2026-06-28 via Nuitee
K
Kate solo_traveller au
6
2026-06-25 via Nuitee
M
mike solo_traveller gb
7
Great shame
Pros:

Staff were great
Not keen on breakfast-Turkey bacon and chicken sausage.

Evening meal great- freshly cooked Indian cuisine
Staff welcoming and helpful

Cons:

The property is a little run down ,which is a pity.
I opened the window and the bottom section was held on by Gaffer tape. As the temperatures rose the tape came adrift and the bottom part of the window fell off only to be saved by the security wire!
The window sill was rotten and had clearly been temporarily repaired.
The toilet seat had a mind of its own and one had to be careful sitting down not to get any dangley bits caught.
Reported this on morning of departure and the receptionist just seemed resigned to the fact

2026-06-25 via Nuitee
S
Sheila solo_traveller gb
9
Lovely place to stay.
Pros:

The Restaurant. Absolutely excellent food and value. Lovely ambience. Great Staff.
Our room was clean and comfortable.

Cons:

The bathroom was far too small. Hardly any room to get in between the door and wash hand basin. 'Good job we weren't on the larger side"

2026-06-25 via Nuitee
M
Margaret solo_traveller gb
7
Convient
Pros:

Na

2026-06-21 via Nuitee
N
Nick solo_traveller gb
8
Pros:

Good price nice and clean

Cons:

Nothing really bit tatty and dated ...looked a bit of a mess outside long grass and needs decorating

2026-06-21 via Nuitee
S
Steve solo_traveller gb
8
Lovely staff. Convenient location.
Pros:

Clean and tidy

Cons:

Rooms need a bit of an upgrade.

2026-06-19 via Nuitee
C
Clark solo_traveller gb
10
Pros:

Room was cleaned everyday, also stocked up with water, biscuits and everything else to make tea and coffee.

Cons:

N/A

2026-06-16 via Nuitee
P
Penelope couple gb
8
Lovely refreshing overnight break
Pros:

Proximity to family.
Clean & comfortable.
No stress for checking in or out.
Kind & friendly staff.
Easy parking.
Lovely breakfast.
Tx

Cons:

Very hard pillows
Hard mattress
A refreshing stay all round even so

2026-06-15 via Nuitee
R
Rockbabe solo_traveller gb
5
2026-06-15 via Nuitee
R
RICHARD solo_traveller gb
8
Good experience will look to stay again if in the area
Pros:

Reception staff were really good, evening meal was great

Cons:

Could have been a couple more plug sockets in room

2026-06-14 via Nuitee
K
Kashema solo_traveller gb
10
Pros:

It was quiet with easy access to Coalville centre. English breakfast was cooked and you could still enjoy the international side too. Staff members were professional, polite and caring.

Cons:

There was nothing wrong with the. Hermitage park hotel.

2026-06-13 via Nuitee