Tschuggen Grand Hotel - The Leading Hotels of the World

Hotels
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The Leading Hotels of the World
9.4 (200 reviews)
Tschuggentorweg 1 , Arosa , ch

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Outstanding amenities
Delicious food
Cons:
Inconsistent cleaning service
Some dated décor

Categories

Cleanliness
8.51
Minibar not replenished and room not cleaned daily.
Service
9.98
Staff are extremely helpful and attentive, and provide excellent service.
Location
9.92
Great location for mountain access, easy to reach by car.
Room Quality
9.17
Rooms have excellent views and are spacious, though some decor is dated.
Amenities
9.5
Outstanding spa and unique private railway experience.
Value for Money
9.16
Good value considering the range of facilities offered.
Food and Beverage
9.51
Breakfast buffet is exceptional with a wide selection.
Overall Experience
9.48
Overall a remarkable experience with excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:35

Property Description

Luxurious Alpine Haven
Boasting a spectacular alpine location in Arosa at an altitude of 1800 metres above sea level, the Tschuggen Grand Hotel Arosa offers a private cable car, gourmet cuisine, and a 5000 m² wellness oasis.

Designer Rooms and Fine Dining
All 128 rooms and suites, designed by Swiss architect Carlo Rampazzi, offer contemporary style and stunning balcony views. Indulge in culinary delights at 4 on-site restaurants, each offering a unique dining experience.

Exclusive Spa and Adventurous Activities
Relax at the Tschuggen Bergoase spa designed by architect Mario Botta. Enjoy ski-to-door access, winter hiking routes, Europe's highest golf course, and a range of thrilling outdoor activities.

Experience luxury and adventure at Tschuggen Grand Hotel Arosa - Book now for an unforgettable stay!

Important information:

Please contact the hotel in advance if you plan to arrive after 18:00.

Garage parking is available for CHF 35 per day.

Please note that in the Grand Restaurant, gentlemen are kindly asked to wear a jacket and shirt (smart casual; no jeans). In the restaurants La Collina, The Basement and La Brezza Arosa, there is no dress code.

Please note that extra beds are only available in suites.

On gala evenings, including New Year’s Eve, a dinner jacket for gentlemen and elegant attire for ladies are required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Adults stay for CHF 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 200 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.92
Room Quality: 9.17
Amenities: 9.5
Value for Money: 9.16
Food and Beverage: 9.51
Overall Experience: 9.48
B
Balázs • couple • hu
10
2026-02-10 • via Nuitee
T
Turgut • couple • tr
9
Mükemmel!!!
Pros:

Sesiz sakin her türlü imkanı olan güzel bir kayakoteli
Güleryüzlü personel konforlu odalar herşey olması gerektiği gibi ….

2026-01-24 • via Nuitee
S
Shirel • family_with_children • gb
8
2026-01-21 • via Nuitee
B
Barbara • couple • ch
10
Pros:

Nur schon der Empfang ist super professionell - Auto, Skier, Helme usw. werden untergebracht, man muss sich um nichts kümmern. Alle sind sehr nett und zuvorkommend. Und das Essen im Restaurant Grand ist unglaublich lecker. Dass es sogar ein veganes Menü gibt, ist unglaublich toll. Und das Frühstücksbuffet ist auch der Hammer. Und die Hauseigene Bahn auf den Berg hoch ist auch super. Wir sind nun schon zum zweiten Mal hier und wieder voll begeistert.

Cons:

Der Kaffee könnte tatsächlich besser sein - sowohl jener im Restaurant wie jener auf dem Zimmer - System Nespresso, was ja gut wäre, aber es sind Kapseln aus einer Rösterei in Zizers, wirklich nicht fein ... Für Kinder sollte es Planschzeiten geben im Wellness-Bereich. Man kann sich nicht so schön entspannen, wenn Kinder rumschreien und rumrennen ..

2026-01-20 • via Nuitee
U
Ulrich • extended_group • ch
10
2026-01-19 • via Nuitee
N
Nicole • couple • ch
9
2026-01-19 • via Nuitee
A
Aurelie • family_with_children • ch
10
2026-01-16 • via Nuitee
S
sebastian • couple • gb
9
Excellent service and friendly staff
Pros:

Clean, great facilities and location

2026-01-09 • via Nuitee
C
Christian • couple • ch
10
We had a wonderful experience at the Tschuggen Grand.
Pros:

Amazing Rooms and View
The drinks in the minbar were nice, also that the minibar was free
Free shuttle around the town
They have their own little cablecar up to skiing. So you can go up directly to the slope from the hotel
The wellness area is very nice. Thermal pools, big sauna area. Was nice.
We were at the La Brezza Restaurant in the house. The Pastry Chef there is a genius. Best desserts we ever had. They have an amazing wine selection too.
The staff is just super friendly and helpful. They are always available to help.

Cons:

Only very minor items, these things are very small:

* When we left we did not get asked if we wanted some bottle of water for the ride. Hotels like the Bürgenstock do that.
* During Turndown in the room the minibar was not refilled.
* The breakfast buffet is GOOD but not exceptional.

2026-01-08 • via Nuitee
I
Irene • couple • ch
9
2026-01-05 • via Nuitee
M
Marc • couple • ch
9
2025-12-27 • via Nuitee
M
Michael • couple • ch
10
2025-12-25 • via Nuitee
O
olivia • couple • ch
9
Pros:

Hotel war sehr sauber, Personal aufmerksam, der Fahrservice ist super toll! Wellnessbehandlung war auch sehr gut! Das Essen war super und das Personal flexibel.

2025-12-17 • via Nuitee
D
Danny • solo_traveller • ch
9
2025-12-09 • via Nuitee
H
Hertweg • couple • fr
10
Pros:

La qualité des prestations, les repas, la gentillesse du personnel.

2025-12-06 • via Nuitee
D
Daniel • couple • ch
10
2025-12-05 • via Nuitee
G
Gavin • couple • au
10
A very relaxing enjoyable stay. Staff were amazing
Pros:

Amazing facilities and staff

2025-12-05 • via Nuitee
M
Marco • couple • ch
4
Das Hotel entspricht nicht einem Grand Hotel wie man sich das vorstellt.
Pros:

Der Wellnessbereich war sehr schön

Cons:

Das Hotel hat keinen Charm.

2025-12-05 • via Nuitee
H
Henrietta • family_with_children • fr
10
Pros:

Alles❤️

2025-11-26 • via Nuitee
D
Dylan • couple • ch
9
2025-11-26 • via Nuitee