Hotel Interlaken

Hotels
8.9 (1468 reviews)
Höheweg 74 , Interlaken , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Delicious breakfast
Cons:
Cleanliness issues
Uncomfortable bed

Categories

Cleanliness
8.1
There are remnants of sunflower seed shells under the curtain and on the balcony left by the previous occupant, and they haven't been cleaned for three nights.
Service
9.3
Exceptional service! Staff is excellent and extremely helpful.
Location
9.3
Wonderful location! Close to train station and park.
Room Quality
8.8
Rooms were spacious and clean, with very nice aesthetics.
Amenities
8.8
Facilities provided are really good, with adequate options.
Value for Money
8.8
Standard quality for this hotel tier.
Food and Beverage
8.8
Delicious breakfast with a good variety of hot and cold items.
Overall Experience
9.3
Exceeded expectations in every way.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:21

Property Description

Historic Charm and Modern Comfort: Hotel Interlaken seamlessly combines its 14th-century heritage with modern amenities. The carefully renovated 4-star property near the Japanese Gardens offers free wired and wireless internet, cable TV, a safe, and a work desk in each room.

Culinary Delights: Indulge in Swiss and international cuisine at the Taverne restaurant, open daily during the summer from 16:00. Start your day with a delicious breakfast served fresh every morning.

Prime Location: Situated in the heart of Interlaken, just a short 5-minute walk from the Congress Centre and Eastern Train Station, Hotel Interlaken is the perfect base for exploring the city.

Experience the perfect blend of history and luxury at Hotel Interlaken. Book your stay now!

Important information:

Renovation Information (2026)
Please note that renovation works will take place in spring 2026.

The entrance area in front of the hotel will be renovated during spring 2026. Some rooms may be affected by noise.

The reception area will be renovated from February to April 2026. The entrance will be clearly signposted during this time.

From spring 2026, the hotel will operate with self check-in. The lobby bar will be open during the daytime, and staff will be available to assist guests if needed.

Parking
A limited number of free parking spaces is available on site. Reservation is not possible.

Breakfast
Breakfast is served daily from 7:00 am to 10:30 am.

Pets
Pets are not allowed.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 7 years old stay for CHF 35 per person per night when using an available extra bed.
    Children from 8 years old to 17 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 1468 reviews
Cleanliness: 8.1
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.3
K
Kwee Choon • couple • sg
7
Pros:

The location is great, within walking distance to the train station as well as shops and restaurants

Cons:

The toilet is rather small

2026-03-07 • via Nuitee
N
Neil • couple • gb
9
Pros:

Great location, decor and staff

Cons:

Nothing really

2026-03-06 • via Nuitee
R
Rodrigo Martins PC • family_with_children • br
9
2026-03-05 • via Nuitee
J
JOAO • couple • br
9
Confortável e bem localizado
Pros:

Confortável, bem localizado, equipe prestativa, bom café da manhã.

2026-03-03 • via Nuitee
H
Hana • couple • kr
10
허니문으로 방문한 인터라켄 숙소 2박 3일 후기(조식포함)
Pros:

아침식사 너무 맛있고 햄, 빵, 쨈, 주스 종류 다양하고 소세지랑 해쉬브라운 진짜 너무 맛있었어요
숙소도 너무 편안하고 따뜻했어요

Cons:

인터라켄 동역에서 8분정도 걸어가야하는데 28인치 캐리어에 추가 짐 3개 들고 이동하기 매우 힘들었습니다
이거 말고 진짜 모든게 만족스러웠어요!

2026-03-02 • via Nuitee
A
Antonio soares • couple • br
10
Pros:

Café da manhã perfeito.

2026-03-01 • via Nuitee
R
Renata • couple • br
9
Pros:

Localização ótima e um lobby muito confortável e bonito para fazer refeições e tomar chá/café à noite. Café da manhã bem gostoso.

Cons:

A banheira um pouco pequena. E o serviço de quarto diário tirou lixo e arrumou tudo, mas não limpou o chão do banheiro,, como em outros hotéis. E no qr code falava q tinha condicionador disponível na recepção, mas não havia.

2026-03-01 • via Nuitee
S
Si Wen • couple • cn
10
2026-03-01 • via Nuitee
J
Joao Francisco Previdelli • couple • br
10
2026-02-28 • via Nuitee
D
Daniel • extended_group • br
10
2026-02-27 • via Nuitee
A
ANDREE • extended_group • mx
10
2026-02-27 • via Nuitee
D
DONGHYEON • couple • kr
10
2026-02-25 • via Nuitee
F
Fernando • couple • br
10
Pros:

Really beautiful hotel, staff is always very nice, location is great, breakfast is really good

Cons:

Wood floor makes a little noise, but not too much

2026-02-25 • via Nuitee
C
Caroline • couple • ie
10
Excellent location and service
Pros:

Central location, close to town centre and train station, very quiet at night - great nights sleep, beautiful interiors making excellent use of original stone features, good breakfast and dinner.

2026-02-25 • via Nuitee
P
Patricia • solo_traveller • ch
9
2026-02-24 • via Nuitee
S
Sarah • couple • de
9
The Place to be in Interlaken
Pros:

Wunderbare Atmosphäre, tolles Restaurant, extrem aufmerksames Personal und super Lage. Wir waren zum zweiten Mal hier und es war wie nach Hause kommen.

Cons:

Zimmer sind ziemlich klein.

2026-02-24 • via Nuitee
L
LIXIAO • couple • gb
10
2026-02-24 • via Nuitee
C
Cheng-Lin • family_with_children • tw
10
Pros:

早餐好吃，離車站近，床很舒服

2026-02-22 • via Nuitee
L
Léa • couple • ch
10
Bon séjour d’une nuit, personnel très aimable, petit déjeuner copieux et chambre spacieuse.
Pros:

Le charme du bâtiment, les espaces communs, la chambre spacieuse.

2026-02-14 • via Nuitee
T
Tiago Hansel Basile • couple • br
10
2026-02-14 • via Nuitee