Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Hiking
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Amazing views
Cons:
Room lighting issues
Repetitive breakfast choices
Small rooms

Categories

Cleanliness
8.09
Some reviews indicated issues with room lighting and small concerns about cleanliness.
Service
9.06
Numerous reviews praised the staff's exceptional friendliness and willingness to help.
Location
9.1
Multiple reviews highlight the great location, close to essentials like train and bus stations.
Room Quality
8.55
The room comfort and views were positively commented on, though there were minor complaints.
Amenities
8.58
While some amenities like breakfast received praise, others were considered standard for the price.
Value for Money
8.54
Most guests felt they received good value relative to the overall experience.
Food and Beverage
8.59
Breakfast was frequently highlighted as delicious, though some repetitiveness was noted.
Overall Experience
9.06
General sentiment reflects a very positive experience, with many guests appreciating their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:13

Property Description

Mountain Views and Convenience
Experience stunning views of the Eiger North Wall from our south-facing rooms. Located just 350 meters from the train station and First cable car, our chalet hotel offers easy access to adventure.

Swiss Hospitality and Comfort
Enjoy a traditional Swiss breakfast buffet each morning during your stay. Relax in our non-smoking rooms, some of which feature a balcony overlooking the picturesque mountain panorama.

Exclusive Discounts and Amenities
Take advantage of our bicycle and ski storage room. As our guest, enjoy a 50% discount on admission to the nearby indoor pool and ice rink. Book now to experience the best of Grindelwald at Hotel Tschuggen.

Important information:

Please note that there is no elevator in the building.

Please inform the hotel if you are traveling with children and include their number and age.

Please note that only a limited number of private parking spaces is available on site.

Please also note that snow chains may be necessary in winter.

Please note that the reception is closed during lunch time (12:00 until 13:30).

Luggage storage on the day of arrival/departure is possible.

Please note that the Swiss Postcard is accepted as a method of payment

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.7
Based on 1230 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 9.06
R
Rafael • extended_group • br
10
2026-09-16 • via Nuitee
R
Robert • couple • us
7
Nice location and comfortable room with a view.Breakfast not so good.
Pros:

Close to train station so reasonable walking distance. View from balcony was excellent. Nice view of cliff face and part of Eiger.

Cons:

Breakfast was very basic continental style. Not a large selection of food. WiFi was spotty in our room on the top floor, constantly dropping the signal. No elevator for someone with mobility issues.

2026-09-16 • via Nuitee
Y
Yvette & Philip • solo_traveller • nz
9
Pros:

Good location, great breakfast. Friendly people

2026-09-15 • via Nuitee
C
Cornelia • couple • ch
8
2026-09-14 • via Nuitee
K
Karuppasamy • solo_traveller • fi
5
Pros:

Room spacious not location close to railway station

Cons:

Breakfast mentioned buffer but it is normal foods small quantity

2026-09-13 • via Nuitee
W
Wang • solo_traveller • gb
9
2026-09-07 • via Nuitee
N
Navega • solo_traveller • gb
9
2026-09-07 • via Nuitee
P
Patricia • couple • us
8
2026-09-05 • via Nuitee
D
Doug • extended_group • us
10
Wonderful!
Pros:

Tremendous view! Great, extremely helpful staff! Breakfast fixed to go as needed! Excellent location!

Cons:

Not a thing.

2026-09-05 • via Nuitee
Y
Yang • family_with_children • us
3
Not worth the price
Pros:

The location is the only good thing about this hotel. The cleanliness is extremely poor, and there is nothing else positive to say. It is also very expensive and absolutely not worth the price.

Cons:

The location is the only good thing about this hotel. The cleanliness is extremely poor, and there is really nothing else positive to say. The daily housekeeping is very careless and feels like they are just going through the motions. They don’t even remove the hair from the bathtub, let alone vacuum the carpet. There was even hair left on the bedding.

It seems to be a family-run business, and the standards don’t appear to be as strict or consistent as those of a chain hotel. I also got the impression that leftover breakfast food might be served to guests again the following day.

The hotel is also very expensive and absolutely not worth the price.

2026-09-03 • via Nuitee
R
RONGBIN • solo_traveller • de
8
2026-09-02 • via Nuitee
C
ChiPeng • extended_group • tw
10
Pros:

老闆人很nice 住宿沒有電梯 老闆主動幫忙搬行李
住宿很有溫暖的家的感覺 cp值還不錯的住宿

2026-09-01 • via Nuitee
W
Wehrly • couple • us
7
2026-09-01 • via Nuitee
I
Izumi • family_with_children • gb
9
2026-08-30 • via Nuitee
S
Sewoong • couple • kr
8
2026-08-29 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

Location was walking distance to the train station and the whole town. Price was reasonable for the area.

Cons:

The room was small, breakfast was pretty basic but normal for Switzerland

2026-08-29 • via Nuitee
A
asadollah • couple • de
8
Pros:

Location

2026-08-27 • via Nuitee
A
Angela Selina • couple • ch
9
Alles, was man braucht, und super Personal
Pros:

Da wir die Unterkunft als Übernachtungsort während des Greenfields genutzt haben, waren wir nicht oft im Gebäude. Das Personal war aber immer enorm lieb und das Zimmer hatte alles, was wir brauchten - wir sind sehr zufrieden. :)

2026-08-27 • via Nuitee
T
Thomas • family_with_children • us
8
Fun place to stay for a few days with the family with great views and convenient location.
Pros:

Great views of the mountains from our room! Good breakfast. Clean rooms.

Cons:

No elevator. No coffee in room. No ice machine in hotel.

2026-08-26 • via Nuitee
J
Jeff • solo_traveller • us
9
Central location in the heart of town with staff who are helpful and kind
Pros:

All the staff were helpful and kind. When I asked where I could rent hiking poles, the proprietor loaned me a pair for the duration of my stay. They also held my suitcase after checkout on my last day so I could squeeze in one last hike. Breakfast was limited but sufficient. Location on main street of town is close to almost everything. Street-facing room meant some crowd noise into the night (expected), but the windows were well-soundproofed and shut out 90% of the noise. My strategy: leave windows open throughout the evening to cool the room, then close them before climbing into bed. Alternately, spring for an Eiger-facing room.

Cons:

The shared bathroom generally worked except when I couldn't tell whether it was in use. Some guests apparently closed the door after they finished, so I once waited 15-20 minutes thinking someone was showering before gently knocking and finding it empty. Suggestion to management: place a sign asking guests to leave the door open after use.

2026-08-25 • via Nuitee