Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ski storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Amazing views
Cons:
Room lighting issues
Repetitive breakfast choices
Small rooms

Categories

Cleanliness
8.09
Some reviews indicated issues with room lighting and small concerns about cleanliness.
Service
9.06
Numerous reviews praised the staff's exceptional friendliness and willingness to help.
Location
9.1
Multiple reviews highlight the great location, close to essentials like train and bus stations.
Room Quality
8.55
The room comfort and views were positively commented on, though there were minor complaints.
Amenities
8.58
While some amenities like breakfast received praise, others were considered standard for the price.
Value for Money
8.54
Most guests felt they received good value relative to the overall experience.
Food and Beverage
8.59
Breakfast was frequently highlighted as delicious, though some repetitiveness was noted.
Overall Experience
9.06
General sentiment reflects a very positive experience, with many guests appreciating their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:13

Property Description

Mountain Views and Convenience
Experience stunning views of the Eiger North Wall from our south-facing rooms. Located just 350 meters from the train station and First cable car, our chalet hotel offers easy access to adventure.

Swiss Hospitality and Comfort
Enjoy a traditional Swiss breakfast buffet each morning during your stay. Relax in our non-smoking rooms, some of which feature a balcony overlooking the picturesque mountain panorama.

Exclusive Discounts and Amenities
Take advantage of our bicycle and ski storage room. As our guest, enjoy a 50% discount on admission to the nearby indoor pool and ice rink. Book now to experience the best of Grindelwald at Hotel Tschuggen.

Important information:

Please note that there is no elevator in the building.

Please inform the hotel if you are traveling with children and include their number and age.

Please note that only a limited number of private parking spaces is available on site.

Please also note that snow chains may be necessary in winter.

Please note that the reception is closed during lunch time (12:00 until 13:30).

Luggage storage on the day of arrival/departure is possible.

Please note that the Swiss Postcard is accepted as a method of payment

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 2 years old to 11 years old stay for CHF 45 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1141 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 9.06
P
Pavithran • couple • my
10
It was excellent! Will definitely come back again!
Pros:

Excellent place to stay! The room was super comfortable and the view from the balcony was awesome! It was straight out of a postcard. No joke.

The place is in the dead centre of Grindelvald. Super close to the train station. A bus stop is right opposite the place. There were convenience stores and Coop nearby as well.
Mr Cristoph and Ms Birgett were super helpful and accommodating! The were very warm, welcoming and forthcoming with ideas on things to do around the region. Loved the stay!

Cons:

Only one hiccup, the heater didnt work.
But! They gave us a portable one! So it was alright!

2026-05-06 • via Nuitee
A
Anna Marella • couple • ph
10
Great stay and would come back here in the future!
Pros:

It’s easily accessible by foot or bus from the Grindelwald station. I love that it has an eiger view. Very clean and the staff are very accommodating. The breakfast is also so good and filling. Overall, good value for money, and our stay was great and very memorable.

2026-05-05 • via Nuitee
P
Peng • couple • de
9
Pros:

Best location and delicious breakfast!

Cons:

none

2026-05-05 • via Nuitee
R
Raelene • solo_traveller • au
10
Would stay again in a heartbeat
Pros:

Everything!! Location was great to get around the town and all that the Jungfrau area has to offer. The room and bathroom were spacious (next time I would book a balcony room, though, as the views are spectacular). Our host, Christoff was so friendly and helpful, especially with local travel knowledge. Breakfast was great.
Wouldn't hesitate to stay again.

Cons:

That we only spent 4 nights!!

2026-05-04 • via Nuitee
R
Rosa Linda • family_with_children • ch
7
2026-05-04 • via Nuitee
S
Shiori • solo_traveller • jp
9
Pros:

アイガービューの部屋を準備していただきました。毎日朝はテラスでゆったりと過ごし、新緑の香りを楽しみました。朝ごはんも数種類のパン、チーズ、ハム、ヨーグルト、シリアルなど用意していたただいて大満足でした。建物は木製でクラシックな印象ですが、お部屋の中はとても清潔です。よくある、古い建物特有のかび臭さや汚れはありませんでした。
スタッフの方もとても親切でした。過剰な声かけもなく、一人で心地よい時間を過ごせました。
Grindelwald駅からも、First Cliff行きのゴンドラ乗り場の駅からも近く、アクセスが良くて最高です。

Cons:

エレベーターがないので高齢の方は少し大変かもしれません。

2026-04-30 • via Nuitee
K
Kylie • solo_traveller • au
10
Pros:

Absolutely wonderful staff/host. Great location and amazing views.

2026-04-27 • via Nuitee
• couple • gb
9
2026-04-27 • via Nuitee
H
Hauser • solo_traveller • ch
7
2026-04-21 • via Nuitee
L
Luciano • couple • ar
9
2026-04-20 • via Nuitee
M
mikolay • solo_traveller • nl
10
Execellent value for money and outstanding service!
Pros:

The service was very customer oriented. They think along to accommodate your needs.

Cons:

Nothing

2026-04-17 • via Nuitee
N
Ninthuk • family_with_children • th
9
Pretty good
2026-04-16 • via Nuitee
R
Rayan • couple • sa
10
2026-04-15 • via Nuitee
R
Rafael • couple • pt
9
2026-04-14 • via Nuitee
B
Bridget • family_with_children • nz
9
Warm, friendly and comfortable.
Pros:

Location & views were great. Our hosts were wonderful, our room was spotless, and the breakfast was tasty and huge! What more could you want?

Cons:

Decor was a little dated but it was charming nonetheless. We felt it was good value.

2026-04-14 • via Nuitee
S
Steve • couple • au
10
Fantastic location with very friendly staff and facilities
Pros:

The staff were very welcoming and very helpful. The location was excellent and the views were spectacular!!

Cons:

Nothing

2026-04-14 • via Nuitee
A
Arjanne • couple • de
9
2026-04-14 • via Nuitee
P
Paulo • couple • pt
8
Pros:

A rececionista muito simpática e prestável

Cons:

Fax falta o elevador
O pequeno almoço era fraquinho

2026-04-13 • via Nuitee
P
PO KAI • couple • tw
10
Pros:

老闆很親切給人一種穩定的感覺，住宿離火車站不遠

2026-04-13 • via Nuitee
S
Stephane • family_with_children • ch
9
Week-end à skis.
Pros:

Accueil très agréable.
Belle chambre pour 4 personnes.
Lits très confortables.
Idéalement placé au cœur de la station.
Très bon petit-déjeuner.

2026-04-12 • via Nuitee