Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Ski storage
Non-smoking throughout
Board games/puzzles
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Amazing views
Cons:
Room lighting issues
Repetitive breakfast choices
Small rooms

Categories

Cleanliness
8.09
Some reviews indicated issues with room lighting and small concerns about cleanliness.
Service
9.06
Numerous reviews praised the staff's exceptional friendliness and willingness to help.
Location
9.1
Multiple reviews highlight the great location, close to essentials like train and bus stations.
Room Quality
8.55
The room comfort and views were positively commented on, though there were minor complaints.
Amenities
8.58
While some amenities like breakfast received praise, others were considered standard for the price.
Value for Money
8.54
Most guests felt they received good value relative to the overall experience.
Food and Beverage
8.59
Breakfast was frequently highlighted as delicious, though some repetitiveness was noted.
Overall Experience
9.06
General sentiment reflects a very positive experience, with many guests appreciating their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:13

Property Description

Mountain Views and Convenience
Experience stunning views of the Eiger North Wall from our south-facing rooms. Located just 350 meters from the train station and First cable car, our chalet hotel offers easy access to adventure.

Swiss Hospitality and Comfort
Enjoy a traditional Swiss breakfast buffet each morning during your stay. Relax in our non-smoking rooms, some of which feature a balcony overlooking the picturesque mountain panorama.

Exclusive Discounts and Amenities
Take advantage of our bicycle and ski storage room. As our guest, enjoy a 50% discount on admission to the nearby indoor pool and ice rink. Book now to experience the best of Grindelwald at Hotel Tschuggen.

Important information:

Please note that there is no elevator in the building.

Please inform the hotel if you are traveling with children and include their number and age.

Please note that only a limited number of private parking spaces is available on site.

Please also note that snow chains may be necessary in winter.

Please note that the reception is closed during lunch time (12:00 until 13:30).

Luggage storage on the day of arrival/departure is possible.

Please note that the Swiss Postcard is accepted as a method of payment

The name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 20 per person per night when using an available cot.
    Children from 2 years old to 11 years old stay for CHF 45 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1083 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 9.06
J
Jean-Paul • couple • ch
7
Séjour agréable.
Pros:

Très bien situé, tout en ayant la chambre au calme.
La vue sur les montagnes.
L'accueil .

Cons:

Endroit où possibilité de se mettre ailleurs que dans la chambre pour lire ou faire un jeu.

2026-02-11 • via Nuitee
J
James • family_with_children • au
9
A well located hotel in town, easily accessible to transport, shops and ski fields with great views
Pros:

Very helpful staff, beautiful view of the Eiger from our balcony, amazing location in town very accessible.

Cons:

Rooms are dated but in a cute way, not a negative experience.

2026-02-09 • via Nuitee
L
Lars Henrik • couple • no
7
Svært godt tilfreds med oppholdet.
Pros:

I forhold til at dette er et tostjerners hotell var frokosten god. Trivelig betjening og god og sentral beliggenhet i nærhet av gode restauranter. Kort vei til flere forretninger som har utleie av skiutstyr.

2026-02-09 • via Nuitee
P
Patrick • family_with_children • ch
7
2026-01-31 • via Nuitee
A
Ambühl • solo_traveller • ch
8
2026-01-31 • via Nuitee
A
Andrew • couple • gb
9
Sitting on the balcony under the stars with snow all around was magical
Pros:

The balcony view of the mountains was wonderful

Cons:

Everything was good

2026-01-27 • via Nuitee
F
Fumiaki • couple • jp
8
2026-01-26 • via Nuitee
J
JORDI • solo_traveller • es
10
2026-01-25 • via Nuitee
J
Jolanda • family_with_children • ch
10
Pros:

Super Preis/ Leistungsverhältnis
Sehr freundlich
Gute Lage, tolles Frühstück
Kommen gerne wieder

2026-01-23 • via Nuitee
T
Terence Raviendran • family_with_children • my
10
A Perfect Alpine Stay with Heartfelt Hospitality
Pros:

Hotel Tschuggen delivers the kind of Alpine charm that stays with you long after you’ve checked out. The views alone feel like a luxury—sweeping mountain scenery that greets you from the moment you wake up. Its location makes everything effortless, whether you're heading out for a walk, exploring the village, or simply soaking in the surroundings.

Breakfast is another highlight: fresh, generous, and exactly what you want before a day in the mountains. But what truly elevates the experience is the hospitality. The staff are warm, attentive, and genuinely welcoming, creating an atmosphere that feels personal rather than polished-for-show.

A stay at Hotel Tschuggen blends comfort, scenery, and heartfelt service into something quietly memorable.

Cons:

Nothing

2026-01-23 • via Nuitee
G
Grant • solo_traveller • au
9
Great hotel and location.
Pros:

Location, great view from the room, little balcony, the staff, good breakfast,
everything!

Cons:

A micro thing - the tea/coffee cups in the room were very small.
I went and bought a mug.

2026-01-22 • via Nuitee
N
Neil Angelo • couple • au
10
Safe and comfy stay.
Pros:

Bang for the buck rooms! Really clean, friendly staff, and near the Grindelwald station. Will be back!

Cons:

None

2026-01-21 • via Nuitee
H
haruka • family_with_children • jp
9
2026-01-20 • via Nuitee
O
Oleksandr • solo_traveller • ua
9
2026-01-20 • via Nuitee
M
Mirta Noemí • family_with_children • ar
10
Maravillosa estadía! Tanto por lo que ofrece la ciudad como por todo el resto.
Pros:

Es un edificio hermoso, acorde al paisaje por los materiales de construcción. Excelente atención, desayuno completo, muy buena ubicación.

Cons:

No tiene ascensor y teníamos mucho equipaje.

2026-01-19 • via Nuitee
Y
Yvonne • couple • gb
9
Excellent
Pros:

View from room balcony was amazing, very friendly host/manager, breakfast was nice and good value but as we were staying several nights a little more choice would have been nice.
The hotel was excellent value for money - would recommend to anyone.

2026-01-19 • via Nuitee
A
ALAIN • extended_group • fr
8
Idéal pour un séjour au ski, à refaire !
Pros:

L'emplacement au cœur du village, l'accueil, la gentillesse et la disponibilité de tout le personnel, le calme des chambres, et le copieux petit déjeuner

2026-01-19 • via Nuitee
A
Abdulla • family_with_children • ae
6
2026-01-19 • via Nuitee
R
Robert • couple • us
6
Basic hotel, right in the middle of Grindelwald
Pros:

The staff in the breakfast room remembered our coffee/tea preferences after the first day. The room was exceedingly quiet.

Cons:

It is a basic hotel, with limited amenities. The parking area is tight so don't plan on driving a larger vehicle, you'll probably park down the street in a paid lot. The breakfast starts at 0730 so hard to get to the ski slopes right away. They offer a take away, but not the same.

2026-01-19 • via Nuitee
D
Darcy • couple • au
10
2026-01-17 • via Nuitee