Hotel Simi

Hotels
8.8 (568 reviews)
Brantschenhaus 20 , Zermatt , ch
+41 27 966 45 00

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Basic breakfast
Expensive for the layout

Categories

Cleanliness
8.94
Reviews mention that the hotel is clean and well-maintained, standard quality for this hotel tier.
Service
9.41
Jennifer the receptionist was praised for her exceptional service and problem-solving skills.
Location
9.45
The location is highlighted as very convenient and close to transportation and restaurants.
Room Quality
8.4
Rooms are generally spacious with good amenities, but there were mentions of some discomfort with bedding.
Amenities
8.93
Amenities like breakfast options and a sauna were positively noted, but some improvements were suggested.
Value for Money
8.39
While the price was considered high by some, the overall experience was deemed satisfactory for the offerings.
Food and Beverage
7.94
Breakfast options were criticized for being basic and limited in variety.
Overall Experience
8.91
Most guests had a positive experience overall, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:01

Property Description

Spa Area for Relaxation:
Indulge in luxury at Hotel Simi's spa area, featuring a sauna, steam bath, whirlpool, and solarium for the ultimate relaxation experience.

Convenient Location:
Located just 300 meters from Zermatt train station, our hotel provides easy access to cable cars, lifts, shops, and restaurants, ensuring you make the most of your stay without any hassle.

Culinary Delights at Mountain Restaurant Simi:
Savor authentic Swiss and Valais specialties at our mountain restaurant in Furi, situated 1800 meters above sea level. Whether you arrive on foot, skis, snowboard, snowshoes, or bike, a delectable dining experience awaits you.

Experience comfort, convenience, and culinary excellence at Hotel Simi. Book now for an unforgettable stay.

Important information:

If you inform the property of your arrival time at least 1 day in advance, a pick-up from the train station in Zermatt can be arranged for an additional charge.

Please note that Zermatt is a car-free village. You can park your car in Täsch at the "Matterhorn Terminal Täsch" and continue to Zermatt by train or taxi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 568 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
J
Jean-Bernard • couple • ch
9
2026-08-26 • via Nuitee
T
Thomas • couple • ch
5
2026-08-24 • via Nuitee
A
ALEXANDRE • family_with_children • fr
8
Pros:

Très bien

2026-08-24 • via Nuitee
M
Monita • solo_traveller • hk
10
Pros:

位置非常方便

2026-08-23 • via Nuitee
H
Hisashi • family_with_children • es
9
2026-08-23 • via Nuitee
J
Julie • family_with_children • fr
6
Déçu pour une chambre familiale de 4 étoiles. Lit superposé non adapté et sécurisé qui bougeait beaucoup . Certains hôte
Pros:

L’emplacement est le seul point positif

Cons:

L’état vétuste global de l’établissement pour un 4 étoiles

2026-08-23 • via Nuitee
M
Michał • couple • pl
3
Pros:

The only plus is the distance to the train station and very kind staff.

Cons:

Very dirty (especially the chairs), poor breakfast, a different room from the one ordered

2026-08-23 • via Nuitee
K
Karsten • couple • de
8
2026-08-20 • via Nuitee
L
lysiane • solo_traveller • fr
9
Pros:

Super bien placé
Chambres spacieuses

Cons:

Rien

2026-08-16 • via Nuitee
J
Janka • family_with_children • ca
10
Excellent stay in Zermat, everything was perfect and staff is very friendly and helpful, thank you
Pros:

central location and excellent staff

2026-08-15 • via Nuitee
A
Alessio • solo_traveller • it
9
Pros:

Posizione , servizio, camere molto ampie e pulizia

2026-08-14 • via Nuitee
F
Florence • solo_traveller • ch
8
Pros:

L'emplacement proche de la gare, mais au clame. Le SPA petit, mais fonctionnel. La taille de la chambre et le petit balcon sont agréables.

Cons:

Le matelas et les oreillers ne sont pas très confortables. Dommage que la bouteille d'eau soit payante. Le petit dejeuner mérite d'être un peu plus garni.

2026-08-13 • via Nuitee
C
Carole • solo_traveller • fr
9
Pros:

Excellent accueil et petites attentions charmantes pour mon gros chien. Petit déjeuner avec beaucoup de choix.Grande chambre spacieuse avec terrasse. Frigo dans la chambre. Personnel de la réception très aimable. Emplacement idéal et calme.

Cons:

La literie trop molle

2026-08-13 • via Nuitee
S
Stephan • solo_traveller • ch
9
2026-08-12 • via Nuitee
V
Villoz • solo_traveller • ch
8
2026-08-10 • via Nuitee
A
Alessandro • solo_traveller • it
8
Pros:

Camera spaziosa in stile montano

Cons:

Colazione deludente, poca scelta e media qualità dei prodotti

2026-08-09 • via Nuitee
N
Nicolas • solo_traveller • ch
8
2026-08-07 • via Nuitee
D
Dorothea • family_with_children • ch
8
Wir waren alle sehr zufrieden in Ihrem Hotel
Pros:

Wir waren sehr zufrieden.
Frühstück war ausreichend und gut - statt Fruchtsalat wären frische Früchter besser gewesen.

2026-08-07 • via Nuitee
S
Sophia • family_with_children • ch
9
Perfektes Hotel, mit schönen Zimmern an guter Lage für
Pros:

Das Hotel liegt an einer guten Lage, nicht weit vom Bahnhof, mitten in der Hauptstrasse und doch etwas zurück versetzt für Ruhe und Erholung. Das Personal war äusserst freundlich und wir haben uns sehr wohl gefühlt! Unsere Wünsche und Fragen wurden professionell und mit viel Herz beantwortet/ bearbeitet… Die Zimmer waren gross, das Frühstück nicht zu gross nicht zu klein. Alles perfekt für erholsame Wanderferien in Zermatt

Cons:

-

2026-08-07 • via Nuitee
G
Günther • solo_traveller • de
8
Pros:

Sehr freundliches Personal, das auf Wünsche und Bedürfnisse der Gäste gerne eingeht.
Ein kleiner Fehler bei der Zimmerzuordnung wurde mit einem Upgrade belohnt.
Liegt super Zentral und doch in der zweiten Reihe, wo es etwas ruhiger ist.

Cons:

Das Frühstück ist eines 4 Sterne Hotels nicht würdig!
Standard Auswahl ohne mit Variation zu glänzen.
Die Butter kommt aus dem Portioniergerät, welcher defekt war und das Personal hierfür kein Plan B hatte. Erst auf bitten dich die Butter vom Block zu schneiden half.
Das Obst war dürftig und zum Teil überreif.
Hier liegt der Grund warum ich mit 8 statt mit 9 bewertet habe.
Appell ans Management: behebt diese schwäche und damit euer Erscheinungsbild.

2026-08-06 • via Nuitee