Hotel Simi

Hotels
8.8 (501 reviews)
Brantschenhaus 20 , Zermatt , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Basic breakfast
Expensive for the layout

Categories

Cleanliness
8.94
Reviews mention that the hotel is clean and well-maintained, standard quality for this hotel tier.
Service
9.41
Jennifer the receptionist was praised for her exceptional service and problem-solving skills.
Location
9.45
The location is highlighted as very convenient and close to transportation and restaurants.
Room Quality
8.4
Rooms are generally spacious with good amenities, but there were mentions of some discomfort with bedding.
Amenities
8.93
Amenities like breakfast options and a sauna were positively noted, but some improvements were suggested.
Value for Money
8.39
While the price was considered high by some, the overall experience was deemed satisfactory for the offerings.
Food and Beverage
7.94
Breakfast options were criticized for being basic and limited in variety.
Overall Experience
8.91
Most guests had a positive experience overall, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:01

Property Description

Spa Area for Relaxation:
Indulge in luxury at Hotel Simi's spa area, featuring a sauna, steam bath, whirlpool, and solarium for the ultimate relaxation experience.

Convenient Location:
Located just 300 meters from Zermatt train station, our hotel provides easy access to cable cars, lifts, shops, and restaurants, ensuring you make the most of your stay without any hassle.

Culinary Delights at Mountain Restaurant Simi:
Savor authentic Swiss and Valais specialties at our mountain restaurant in Furi, situated 1800 meters above sea level. Whether you arrive on foot, skis, snowboard, snowshoes, or bike, a delectable dining experience awaits you.

Experience comfort, convenience, and culinary excellence at Hotel Simi. Book now for an unforgettable stay.

Important information:

If you inform the property of your arrival time at least 1 day in advance, a pick-up from the train station in Zermatt can be arranged for an additional charge.

Please note that Zermatt is a car-free village. You can park your car in Täsch at the "Matterhorn Terminal Täsch" and continue to Zermatt by train or taxi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 16 years old stay for CHF 55 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 17 years old stay for CHF 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 501 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
I
Ioanna solo_traveller gr
10
Ιδανική επιλογή για Zermmat στο κεντρο της πόλης.
Pros:

Δίπλα στον κεντρικό δρομο. Στο κεντρο της πόλης. Απίθανο δωματιο . Πεντακάθαρο. Φιλικό προσωπικό . Καταπληκτικό πρωινό. Καλύτερο απο αυτο που περιμέναμε.

2026-04-18 via Nuitee
I
Inacio couple br
10
Pros:

Ótima localização, vista linda da varanda

2026-04-14 via Nuitee
Z
Zimmermann solo_traveller ch
9
2026-04-10 via Nuitee
E
Edouard solo_traveller ch
8
2026-04-09 via Nuitee
J
Jennifer couple au
8
2026-04-09 via Nuitee
A
Ayse Leyla extended_group ch
6
Not bad
Pros:

Big rooms

Cons:

Matela (mattress) was not at all comfortable.
Breakfast was not good- 2 star hotel breakfast

2026-04-08 via Nuitee
J
javier extended_group ch
8
2026-04-08 via Nuitee
Y
Yuma family_with_children jp
10
Pros:

立地がとても良かった!
チェックアウト後も荷物を置けて助かった!

2026-04-07 via Nuitee
D
Dr Shah family_with_children gb
5
It was NOT 4 star hotel
Pros:

I chose Simi hotel because of its 4 starts- it is not!

The rooms were tiny / rooms smelt humid
Access was not great-
It was poor value for money spent
I think it should be a maximum of 3 stars, if that.

Cons:

It was clean.

2026-04-07 via Nuitee
R
Richard solo_traveller gb
9
Pros:

Small but well appointed spa room

2026-04-04 via Nuitee
E
Emerick couple ch
10
2026-04-01 via Nuitee
Y
Yves family_with_children ch
8
2026-03-30 via Nuitee
A
Aaron extended_group sg
10
Fabulous 2 day stay, would definitely stay here again
Pros:

Location, room space and hotel amenities.

Cons:

None!

2026-03-27 via Nuitee
M
Massimo extended_group ch
6
Soggiorno a Zermatt molto bello, abbiamo anche avuto fortuna con la meteo.
Pros:

Colazione discreta ma non eccezionale.
Personale alla ricezione molto cordiale, preparato e simpatico.
Al saldo della fattura non mi é stato fatto pagare le bibite del frigo bar, penso a causa del disguido iniziale

Cons:

Migliore attenzione per colazione da parte dei responsabili a rimettere quello che manca nei contenitori(prosciutto,salame ecc).
Pulizia camera e bagno all'arrivo trovato "merce" del cliente prima di mé,trovato bibite del frigo bar aperte dal/i clienti prima, consiglierei maggior attenzione a questo.
Durante il soggiorno la pulizia era buona.......

2026-03-23 via Nuitee
P
Pascale extended_group ch
8
2026-03-18 via Nuitee
X
Xeno family_with_children ch
8
Perfekt für ein Ski-Weekend
Pros:

Super Lage in der Nähe zum Bahnhof, zur Gornergratbahn, zum Skibus und zur Bahnhofstraße mit vielen Geschäften und Restaurants. Unser 3er-Zimmer war sehr geräumig.

Cons:

Die Einrichtung ist ein bisschen in die Jahre gekommen, aber immer noch zweckmässig.

2026-03-16 via Nuitee
M
Müller extended_group ch
7
2026-03-16 via Nuitee
G
Gaby couple ch
9
Wir waren sehr zufrieden.
Pros:

Sehr freundliches Personal, gutes Frühstücksbuffet, grosses und sauberes Zimmer, gute und zentrale Lage. Wir konnten bereits am Mittag einchecken, was wir sehr geschätzt haben. Das Hotel würde ich auf jeden Fall weiter empfehlen.

2026-03-15 via Nuitee
R
RIkky couple us
10
Beautiful room with a balcony and a great staff made my stay wonderful!
Pros:

Good location and friendly staff.

Cons:

Nothing, property was great!

2026-03-15 via Nuitee
J
Jeannine extended_group ch
5
Pros:

Gute Lage

Cons:

Viel zu teuer für die Ausstattung des Zimmers.

2026-03-15 via Nuitee