Hotel Simi

Hotels
8.8 (501 reviews)
Brantschenhaus 20 , Zermatt , ch

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Basic breakfast
Expensive for the layout

Categories

Cleanliness
8.94
Reviews mention that the hotel is clean and well-maintained, standard quality for this hotel tier.
Service
9.41
Jennifer the receptionist was praised for her exceptional service and problem-solving skills.
Location
9.45
The location is highlighted as very convenient and close to transportation and restaurants.
Room Quality
8.4
Rooms are generally spacious with good amenities, but there were mentions of some discomfort with bedding.
Amenities
8.93
Amenities like breakfast options and a sauna were positively noted, but some improvements were suggested.
Value for Money
8.39
While the price was considered high by some, the overall experience was deemed satisfactory for the offerings.
Food and Beverage
7.94
Breakfast options were criticized for being basic and limited in variety.
Overall Experience
8.91
Most guests had a positive experience overall, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:01

Property Description

Spa Area for Relaxation:
Indulge in luxury at Hotel Simi's spa area, featuring a sauna, steam bath, whirlpool, and solarium for the ultimate relaxation experience.

Convenient Location:
Located just 300 meters from Zermatt train station, our hotel provides easy access to cable cars, lifts, shops, and restaurants, ensuring you make the most of your stay without any hassle.

Culinary Delights at Mountain Restaurant Simi:
Savor authentic Swiss and Valais specialties at our mountain restaurant in Furi, situated 1800 meters above sea level. Whether you arrive on foot, skis, snowboard, snowshoes, or bike, a delectable dining experience awaits you.

Experience comfort, convenience, and culinary excellence at Hotel Simi. Book now for an unforgettable stay.

Important information:

If you inform the property of your arrival time at least 1 day in advance, a pick-up from the train station in Zermatt can be arranged for an additional charge.

Please note that Zermatt is a car-free village. You can park your car in Täsch at the "Matterhorn Terminal Täsch" and continue to Zermatt by train or taxi.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 16 years old stay for CHF 55 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 17 years old stay for CHF 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 501 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 7.94
Overall Experience: 8.91
A
Aaron • extended_group • sg
10
Fabulous 2 day stay, would definitely stay here again
Pros:

Location, room space and hotel amenities.

Cons:

None!

2026-03-27 • via Nuitee
M
Massimo • extended_group • ch
6
Soggiorno a Zermatt molto bello, abbiamo anche avuto fortuna con la meteo.
Pros:

Colazione discreta ma non eccezionale.
Personale alla ricezione molto cordiale, preparato e simpatico.
Al saldo della fattura non mi é stato fatto pagare le bibite del frigo bar, penso a causa del disguido iniziale

Cons:

Migliore attenzione per colazione da parte dei responsabili a rimettere quello che manca nei contenitori(prosciutto,salame ecc).
Pulizia camera e bagno all'arrivo trovato "merce" del cliente prima di mé,trovato bibite del frigo bar aperte dal/i clienti prima, consiglierei maggior attenzione a questo.
Durante il soggiorno la pulizia era buona.......

2026-03-23 • via Nuitee
P
Pascale • extended_group • ch
8
2026-03-18 • via Nuitee
M
Müller • extended_group • ch
7
2026-03-16 • via Nuitee
X
Xeno • family_with_children • ch
8
Perfekt für ein Ski-Weekend
Pros:

Super Lage in der Nähe zum Bahnhof, zur Gornergratbahn, zum Skibus und zur Bahnhofstraße mit vielen Geschäften und Restaurants. Unser 3er-Zimmer war sehr geräumig.

Cons:

Die Einrichtung ist ein bisschen in die Jahre gekommen, aber immer noch zweckmässig.

2026-03-16 • via Nuitee
J
Jeannine • extended_group • ch
5
Pros:

Gute Lage

Cons:

Viel zu teuer für die Ausstattung des Zimmers.

2026-03-15 • via Nuitee
R
RIkky • couple • us
10
Beautiful room with a balcony and a great staff made my stay wonderful!
Pros:

Good location and friendly staff.

Cons:

Nothing, property was great!

2026-03-15 • via Nuitee
G
Gaby • couple • ch
9
Wir waren sehr zufrieden.
Pros:

Sehr freundliches Personal, gutes Frühstücksbuffet, grosses und sauberes Zimmer, gute und zentrale Lage. Wir konnten bereits am Mittag einchecken, was wir sehr geschätzt haben. Das Hotel würde ich auf jeden Fall weiter empfehlen.

2026-03-15 • via Nuitee
D
Daniel • solo_traveller • ch
5
Gut
Pros:

Frühstück war o.k.

Cons:

Freundlichkeit am Empfang

2026-03-14 • via Nuitee
F
Franz • couple • ch
9
Nous sommes très content et allons surement revenir.
Pros:

Excellent petit-déjeuner. Bon choix, bien présenté, belle salle, nickel

Cons:

A la réception le sourire n'est pas extrêmement généreux. Un peu trop style fonctionnaires.

2026-03-13 • via Nuitee
S
Stefan • couple • br
9
2026-03-10 • via Nuitee
S
Souza • family_with_children • ch
8
2026-03-04 • via Nuitee
D
Dr. Omar • family_with_children • mx
8
Pros:

Ubicación

Cons:

Podrían Mejorar atención Hispanos / hablantes

2026-03-02 • via Nuitee
J
Juliana • family_with_children • id
8
Pros:

Clean and comfortable

Cons:

None

2026-03-02 • via Nuitee
T
Tatiana Da Costa Raposo pires • solo_traveller • ch
8
2026-03-02 • via Nuitee
Y
YONG-LUN • extended_group • tw
8
2026-02-25 • via Nuitee
G
George • family_with_children • gb
2
This is never a four star hotel apart from its pricing.
Pros:

The only good thing about this hotel is its location.

Cons:

Grumpy staff. No room service. No restaurants. Breakfast buffet very poor. Bar closed two days a week - even when operating doesn't open until 5.00pm. Ridiculously expensive.

2026-02-22 • via Nuitee
V
Valeria • extended_group • co
5
Cons:

La verdad nada, para nosotros la atención es muy importante y en ese hotel la atención es bastante mala, no tienes opciones de comer absolutamente nada y de repeso te dicen que no puedes comer en las mesas que están afuera del lóbby, éramos una familia grande Osea el único chance que teníamos para estar juntos era usar sus mesas para pasar un rato, el desayuno demasiado pobre, no les recomiendo este hotel para nada es demasiado caro para semejante atención tan mala.

2026-02-22 • via Nuitee
H
helena_fortuna • family_with_children • ua
10
2026-02-12 • via Nuitee
P
PATRICK • solo_traveller • ch
8
Pros:

Belle chambre et bon petit dejeuner.

2026-02-10 • via Nuitee