Riffelhaus 1853

Hotels
Independent
9.4 (90 reviews)
Riffelberg 2500m, Zermatt, VS, 3920 , Zermatt , CH

Pets allowed

Facilities

Free breakfast
Full-service spa
Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Ski storage
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Wonderful views
Friendly staff
Clean rooms
Relaxing amenities

Categories

Cleanliness
9.31
Clean and well-maintained room, high satisfaction.
Service
9.78
Staff were friendly and welcoming, providing excellent service.
Location
9.82
Great location with a wonderful view, highly praised.
Room Quality
9.27
Comfortable and well-maintained room with a satisfying view.
Amenities
9.3
Sauna area and sun terrace offer great relaxation space.
Value for Money
9.26
Good value for the experience, but food was fine, not amazing.
Food and Beverage
8.81
4-course dinner was a culinary delight, though breakfast was average.
Overall Experience
9.68
A wonderful stay, highly satisfying experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:13

Property Description

Experience the pinnacle of relaxation and adventure at Riffelhaus 1853, where the stunning Swiss Alps meet exceptional hospitality.

Unwind at Our Spa
Indulge yourself at our full-service spa, the perfect retreat after a thrilling day of skiing or hiking. Rejuvenate your senses with specialized treatments designed for ultimate relaxation.

Ski-in/Ski-out Access
With convenient ski-in/ski-out access, hit the slopes right from your doorstep. Enjoy easy access to Zermatt-Matterhorn Ski Paradise and Furi Ski Area, ensuring you can make the most of your alpine adventure.

Culinary Delights
Savor exquisite dining at Restaurant Riffelhaus, where gourmet meals are crafted to delight your palate. Start your day with a complimentary buffet breakfast and unwind at our bar/lounge with your favorite drink.

Don’t miss your chance to experience the charm and luxury of Riffelhaus 1853—book your stay today!

Important information:

  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.4
Based on 90 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 8.81
Overall Experience: 9.68
G
gladysd989 NONE London, England
10
Amazing
Pros:

Riffelhaus is a very good place if you want to experience peaceful mountain life. It's living next to the Matterhorn. The staff are very helpful, efficient and friendly. We came very early and our room was ready. I gravitated to view on our windows. The jacuzzi is a must .

2026-02-10 via Tripadvisor
N
Nikki035 Couples Harrogate, North Yorkshire, England
10
Coffee and cake with THE view!
Pros:

We wandered down to this hotel in search of coffee, the buffet at the station above was extremely busy and we didnt want food just a drink.
This hotels patio area is absolutely amazing. The Matterhorn view is incredible.
Having planned for coffee we were tempted by a member of staff to try some cake (we didnt take much tempting i might add) totally the right decision. Coffee and cake both delicious. Yes a little pricey but where isn't in Zermatt and surrounding areas.
The weather was the icing on the cake today. Absolutely delightful 😊

2026-02-09 via Tripadvisor
Q
Quest610257 Family
10
Bliss at 1853 meters
Pros:

WE try to go every year same week..This time we had 7 days of absolute bliss.Both in absolute skiing convenience,EXCELLENT food.Very friendly staff reception,housekeeping,reastaurant.Very friendly and welcoming atmosphere.And to cap it all an outside heated whirlpool and quality spa area

2026-02-09 via Tripadvisor
A
andrewrk2026 NONE
10
Great ski in and out location with great foods
Pros:

Great on-slope location for skiing. First track in the morning and ski down to hotel at the end of day. Excellent dinner, both food and services. However limited night time activities since the Gornegrat train does not run late at night. Strongly recommend if skiing is your priority!

2026-02-08 via Tripadvisor
S
schmumues Couples
10
Like being home in family
Pros:

Can it been even better as last year? Yes that was the case. We want to say thank you
To Sven for having a fantastic team
To Thomas and Erika for fine dining
To Julie and Dior for being the best front desk staff,
To Daniel for the nice wine tasting
To all the staff, who made our stay a perfect stay.
We look forward to see you all next year for our more than 20th time
Thanks very much

Medea and Peter

2026-01-24 via Tripadvisor
T
Tadahiro partner
10
Pros:

Great location
Wonderful view

2025-09-24 via Nuitee
T
Thomas
10
Kulinarische Spezialitäten auf 2 500 m ü. Meer
Pros:

Bei der Anreise sehr freundliche Aufnahme u. auch der Hund wird vom Personal willkommen aufgenommen.Die grosse Sonnenterrasse und der Saunabereich mit einmaligen Blick aufs Matterhorn bieten viel Raum zum Relaxen. Beim Dinner war das 4-Gang Menü ein kulinarischer Hochgenuss.

2025-09-15 via Nuitee
M
Morimitsu family
10
Pros:

This is the same use as last year. The location, food, cleanliness, and the view from the hotel are great. The staff are very kind. I would like to take advantage of the next opportunity.

2025-09-02 via Nuitee
T
Takeshi family_with_children
10
Pros:

全てにおいて満足度が高いです。

2025-08-18 via Nuitee
V
Verified traveler
10
a wonderful stay
Pros:

Nice receptionists, waiters and waitress. Great views and relax environments.

2025-08-12 via Nuitee
L
loap
10
Pros:

Emplacement excellent !

2025-08-11 via Nuitee
L
Laura
10
Pros:

Amazing location!!!!!

2025-08-09 via Nuitee
S
shona326 Family
10
Beautiful scenery & lovely stay
Pros:

We had a lovely stay at the Riffelhaus in celebration of my mother's birthday. The scenery cannot be beat, and having a room with a direct view of the Matterhorn was well worth it! The room was clean and well-maintained. The breakfast & dinner included with the stay were fine but not amazing. Huge shout-out to hotel staff Dior at the front desk, who was incredibly welcoming, friendly, and helpful throughout our stay!

2025-08-03 via Tripadvisor
Q
Qian
10
Pros:

We booked three 4 star hotels in the journey. This one is the best in all aspect, especially the bathroom.

2025-07-15 via Nuitee
M
mayumi partner
10
Pros:

ここでしかできない、印象的な滞在を経験できました。マッターホルンを間近に眺めながらのサウナが最高!スタッフも礼儀正しくフレンドリーで良かったです。早朝や夜の静寂に包まれた山々を感じられるので、本当にお勧めです。

2025-07-05 via Nuitee
B
Bianca
10
Came for 1 night, stayed for 3!
Pros:

We had the most unforgettable stay at Riffelhaus 1853, and I can’t say enough good things about the incredible team here. Dior and Sven went above and beyond for us, and every single staff member made us feel truly cared for over the last four days.

Their kindness, professionalism, and warmth made all the difference in the unique situation we were all just in. That kind of service is rare, and it meant the world to us.

We wouldn’t trade the experience we just had for anything. We’re leaving with full hearts and a deep appreciation for all the people who made it so special. We will definitely be back—and until then, we’ll be singing the praises of Riffelhaus to everyone we know. Thank you for everything. You truly are something special!

2025-04-19 via Nuitee
G
Gerardo
2
Pros:

Lo único que vale la pena es el jacuzzi pero puedes pagar por ir a tomarte las fotos, el lugar está lejos del mundo es muy caro transportarte tienes límite de tiempo para hacer actividades no hay comida, fuera de eso si planeas tener una luna de miel sin salir del hotel si es recomendable .

2025-04-11 via Nuitee
C
Christian partner
8
Pros:

Ein magischer Ort

2025-04-02 via Nuitee
M
momfrommaus NONE
10
A terrifically beautiful ski vacation as close to the mountain as you can get!
Pros:

The hotel is magnificently perched on the mountain facing the Matterhorn. The vistas are incredible and access to skiing could not be easier! The ski room has boot heaters that dry your boots every night and warms them for your feet in the morning. The spa is also beautiful with a sauna that looks out at the Matterhorn. Rooms are thoughtfully furnished and showers are incredibly hot. The hotel was clearly fully renovated but retains its historic charm. The staff are extremely helpful and knowledgeable. Julie was particularly friendly and helpful, assisting us in organizing staff to help move our luggage and helping us extend our stay. The chef and waitstaff made us feel right at home. All in all we had a terrific trip!

2025-03-27 via Tripadvisor
C
Chia Huei family
10
Pros:

Our experience was excellent from start till end! Staff were all so friendly and helpful, and made us feel very welcome. They seemed to enjoy being there and brought a good vibe to the place. The rooms and bathroom were beautiful and spacious even for the standard rooms. Wellness and dining spaces were also stunning and with perfect views of the Matterhorn. This was definitely one of the best stays of our lives. We hope to be back again!!

2025-03-25 via Nuitee