Hemus Hotel Sofia

Hotels
7.8 (760 reviews)
25, Cherni Vrah Blvd. , Sofia , bg

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Children allowed

Facilities

Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Rooms need renovation

Categories

Cleanliness
6.8
Multiple mentions of cleanliness issues including mold and unclean bathrooms.
Service
8.8
Staff was described as nice and friendly in several reviews.
Location
9.3
The hotel's location is frequently praised, with easy access to metro and attractions.
Room Quality
6.3
Reviews indicated rooms were dated and in need of renovation.
Amenities
8.3
General amenities like the lobby and bar were mentioned positively.
Value for Money
7.3
Some reviews indicated that the hotel is not luxurious for the price.
Food and Beverage
7.8
Breakfast received mixed reviews, with some saying it was good but not great.
Overall Experience
7.8
Guests expressed satisfaction overall, but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:05

Property Description

Luxurious Rooms with Modern Amenities
Hotel Hemus offers elegant rooms with minibars, cable TV, and free internet access. Each room boasts individually-controlled air conditioning for ultimate comfort during your stay.

Diverse Dining Options
Indulge in a culinary journey at the elegantly decorated restaurant serving international and local cuisine. For entertainment, visit the on-site casino and night club.

Convenient Location and Parking
Situated opposite the City Center Sofia shopping centre, the hotel is near major attractions like the National Palace of Culture and Alexander Nevski Cathedral. Additionally, guests can easily access the European Union Metro Station. Parking in the guarded garage is available for an extra fee.

Experience luxury and convenience at Hotel Hemus - book now for an unforgettable stay!

Important information:

Please note that the credit card used for booking must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note that payment must be made upon check-in

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 760 reviews
Cleanliness: 6.8
Service: 8.8
Location: 9.3
Room Quality: 6.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.8
G
Guenter • solo_traveller • at
9
2026-05-22 • via Nuitee
E
Emine • solo_traveller • gb
7
2026-05-20 • via Nuitee
T
Topf • solo_traveller • de
8
2026-05-19 • via Nuitee
V
Vladova • solo_traveller • gb
4
Mixed feelings this time.
Pros:

Great location, awesome view. Usually it is a great place to stay.

Cons:

The AC in room 1012 makes such loud noice when it is on that one can hear it once out of the elevator.
I had to turn it off to be able to sleep.
One wakes up with the faint smell of cigarettes. Not sure where that comes from, but needs to be investigated as not pleasant especially first thing in the morning.

2026-05-19 • via Nuitee
S
Shabaj • solo_traveller • be
10
Pros:

It's perfect evrithing ☺️

2026-05-18 • via Nuitee
Стоян • solo_traveller • bg
10
2026-05-17 • via Nuitee
F
Federico addo angelo • solo_traveller • it
10
Pros:

Posizione perfetta, 10 minuti in centro città a piedi.

2026-05-14 • via Nuitee
I
Ivaylo • extended_group • bg
8
2026-05-13 • via Nuitee
N
Njagi • solo_traveller • ke
6
Nice location, great staff though outdated hotel
Pros:

The staff were excellent.
Location was good - near a mall and can walk (a bit of a walk though ie 25 minutes)to the main Sofia sights.

Cons:

Very outdated hotel - very outdated.
The bathroom wasnt nice.

2026-05-13 • via Nuitee
B
Borzina • solo_traveller • md
10
Pros:

Мне всё понравилось. Всем большоё спасибо.

2026-05-11 • via Nuitee
Антоанета • family_with_children • bg
8
2026-05-11 • via Nuitee
M
Michaela • solo_traveller • ch
7
Gut!
Pros:

Gute Lage, gute Erreichbarkeit, schönes Zimmer, sauber.

Cons:

Frühstück war leider nicht ganz nach meinem Geschmack, auch der Kaffee nicht, der sehr süß war, ich trinke meinen Kaffee immer ohne Zucker. Auch gab es nachts hämmernde Geräusche, die mich einmal aufweckten und einmal nicht gleich einschlafen liessen, woher diese kamen, weiss ich nicht.

2026-05-09 • via Nuitee
B
Brian • extended_group • bg
8
2026-05-08 • via Nuitee
X
xinliang • solo_traveller • cn
10
2026-05-06 • via Nuitee
X
xinliang • couple • cn
10
2026-05-06 • via Nuitee
D
Dilyan • solo_traveller • bg
10
2026-05-05 • via Nuitee
J
John • couple • gb
8
Pros:

Great location; very helpful staff.

2026-05-03 • via Nuitee
B
Borislav • solo_traveller • bg
8
2026-05-01 • via Nuitee
H
Hristo • solo_traveller • bg
7
2026-04-30 • via Nuitee
A
Azamat • solo_traveller • kz
7
Cons:

было немного холодновато

2026-04-27 • via Nuitee