Hemus Hotel Sofia

Hotels
7.8 (821 reviews)
25, Cherni Vrah Blvd. , Sofia , BG
+359 2 816 5000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Rooms need renovation

Categories

Cleanliness
6.8
Multiple mentions of cleanliness issues including mold and unclean bathrooms.
Service
8.8
Staff was described as nice and friendly in several reviews.
Location
9.3
The hotel's location is frequently praised, with easy access to metro and attractions.
Room Quality
6.3
Reviews indicated rooms were dated and in need of renovation.
Amenities
8.3
General amenities like the lobby and bar were mentioned positively.
Value for Money
7.3
Some reviews indicated that the hotel is not luxurious for the price.
Food and Beverage
7.8
Breakfast received mixed reviews, with some saying it was good but not great.
Overall Experience
7.8
Guests expressed satisfaction overall, but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:05

Property Description

Luxurious Rooms with Modern Amenities
Hotel Hemus offers elegant rooms with minibars, cable TV, and free internet access. Each room boasts individually-controlled air conditioning for ultimate comfort during your stay.

Diverse Dining Options
Indulge in a culinary journey at the elegantly decorated restaurant serving international and local cuisine. For entertainment, visit the on-site casino and night club.

Convenient Location and Parking
Situated opposite the City Center Sofia shopping centre, the hotel is near major attractions like the National Palace of Culture and Alexander Nevski Cathedral. Additionally, guests can easily access the European Union Metro Station. Parking in the guarded garage is available for an extra fee.

Experience luxury and convenience at Hotel Hemus - book now for an unforgettable stay!

Important information:

Please note that the credit card used for booking must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.

Please note that payment must be made upon check-in
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Guest Reviews

7.8
Based on 821 reviews
Cleanliness: 6.8
Service: 8.8
Location: 9.3
Room Quality: 6.3
Amenities: 8.3
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 7.8
Миглена • couple • bg
6
Pros:

Чистота

Cons:

Неудобен матрак, пружинен. Възглавниците също стари и слепени, неудобни за спане.

2026-10-31 • via Nuitee
G
GUEORGUI • solo_traveller • bg
8
Pros:

Местоположение .8

Cons:

Закуската може да се подобри!Но
при цена 10 евро,е приемлива.

2026-10-28 • via Nuitee
A
Akın • solo_traveller • tr
7
2026-10-27 • via Nuitee
C
Ciro • solo_traveller • it
7
Grande struttura, pulita, con tutti i servizi vicini. Unico neo, il bagno troppo piccolo.
Pros:

Pulizia ottimale, stanza ampia, posizione giusto di fronte alla fermata della metro, centro commerciale vicinissimo.

Cons:

Il bagno è piccolo e la tendina della doccia - corta - rende inevitabile bagnare il pavimento. Comodità del letto ok, ma niente di entusiasmante.

2026-10-27 • via Nuitee
S
Sonia • solo_traveller • de
6
Hemus is cult, but it needs new mattresses and a dishwasher.
Pros:

Really easy to find. Authentic communist charm. Brilliant views over Sofia or of Vitosha mountain.

Cons:

The cutlery and crockery at breakfast was dirty. The sheet was too small for the bed and the mattress was just old and broken.

2026-10-25 • via Nuitee
L
Lyuben • solo_traveller • bg
8
2026-10-24 • via Nuitee
Йоана • solo_traveller • bg
10
2026-10-22 • via Nuitee
Стефан • solo_traveller • bg
9
Добре … нормално…
Pros:

Локация

Cons:

Ретро обзавеждане. Но за тази цена е добре.

2026-10-18 • via Nuitee
Петя • couple • de
10
2026-10-18 • via Nuitee
Y
Yuliya • solo_traveller • bg
1
AC water leaking onto the bathroom floor – a real slipping hazard
Cons:

The air conditioning drained into the bathroom, so there was regularly a puddle on the floor. Because of the pattern on the tiles, you couldn’t see where the water was, which made it genuinely dangerous to walk in there. The bathroom also had black mould, and the room smelled musty.

2026-10-17 • via Nuitee
Y
Yuliya • extended_group • bg
1
Mould, musty smell and no housekeeping
Cons:

The bathroom had visible black mould, and the room had a persistent musty smell. Overall, it didn’t feel properly cleaned. There was no housekeeping during our stay, and the trash stayed there until we checked out. We also noticed stains on some of the bedding. At reception, the staff member on duty was often asleep, and the keys for other rooms could easily have been taken.

2026-10-17 • via Nuitee
Y
Yuliya • extended_group • bg
1
Broken AC and mould
Cons:

The air conditioning in our room didn’t work at all. We didn’t ask to move because, given the condition of the room, we worried another one might be worse. There was black mould in the bathroom and a constant musty smell. The receptionist was often dozing at the desk, and the room keys were within easy reach of anyone passing by, which didn’t feel secure.

2026-10-17 • via Nuitee
M
michail • couple • gr
7
Αξιόλογη
Cons:

Το στρώμα δεν ήταν αναπαυτικό έτριζε πάρα πολύ και η πόρτα της τουαλέτας ήθελε αλλαγή

2026-10-15 • via Nuitee
R
ROBERT • solo_traveller • ro
4
Pros:

Pozitionarea

Cons:

Camerele vechi

2026-10-14 • via Nuitee
R
Ramadan • solo_traveller • bg
7
2026-10-13 • via Nuitee
J
JERONIA • solo_traveller • es
9
Unos días en Sofia
Pros:

La ubicación del alojamiento es de 20! Sales del hotel y literalmente caes en el metro. Además hay un centro comercial enfrente para lo que puedas necesitar. El personal es muy atento y servicial. Este alojamiento es una apuesta segura.

Cons:

La habitación me resultó algo pequeña tal y como estaba la disposición de muebles... por decir algo. Pero nada importante. :)

2026-10-13 • via Nuitee
M
Maksim • couple • ua
10
2026-10-13 • via Nuitee
Божидар • solo_traveller • bg
8
2026-10-13 • via Nuitee
D
Diego Marco • solo_traveller • it
8
Comodo,pratico e abbastanza economico
Pros:

La fermata della metro blu (european union) è di fronte all'albergo.

Cons:

La doccia aveva la tenda

2026-10-12 • via Nuitee
Стоян • solo_traveller • bg
10
Pros:

Топ

2026-10-12 • via Nuitee