Grand Hotel en Résidence De Draak

Hotels
8.4 (2200 reviews)
Grote Markt 36-38 , Bergen op Zoom , nl

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Spacious rooms
Cons:
High breakfast costs
Cleanliness issues
Basic room quality

Categories

Cleanliness
8.11
Several reviews mentioned issues such as smells and maintenance matters in bathrooms.
Service
9.08
Multiple reviews highlighted friendly and efficient service from the staff.
Location
9.12
Many reviews praised the central and convenient location of the hotel.
Room Quality
8.07
Some rooms described as basic and mentioned noise issues.
Amenities
8.1
Wellness area and breakfast were appreciated, but some drawbacks noted about accessibility.
Value for Money
7.56
Concerns were raised about the high cost of breakfast and extra fees.
Food and Beverage
8.61
Breakfast received favorable comments for variety, although there were logistical issues.
Overall Experience
8.58
Overall sentiment was positive with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:12

Property Description

Unique Rooms and Suites
Experience the charm of individually styled rooms with distinctive features at Grand Hotel en Résidence De Draak. Each room offers a one-of-a-kind stay, adding a touch of exclusivity to your visit.

Wellness Center and Fitness Studio
Indulge in relaxation and rejuvenation at the hotel's wellness center, complete with a fitness studio, pour on sauna, infrared sauna, and Turkish bath. Unwind after a day of exploring with top-notch facilities at your disposal.

Gourmet Dining Experience
Savor the culinary delights at Restaurant 1397, where innovative dishes blend local and worldly influences. With a menu that evolves with the seasons, enjoy the freshest seasonal ingredients in each meticulously crafted dish.

Book your stay at Grand Hotel en Résidence De Draak for a truly unique and luxurious experience.

Important information:

Wellness available for EUR 12.50 per person, per day.

Please note that breakfast is EUR 25.00 per person, per night.

Please note that parking is EUR 26.50 per, night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 19.50 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 37.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2200 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
G
Geert Jan couple nl
8
Unique.
Pros:

Perfect location, atmospheric.

2026-07-17 via Nuitee
M
M Naolo solo_traveller nl
9
2026-07-16 via Nuitee
B
bart couple uy
7
Pros:

Mooie plek

Cons:

Het bed

2026-07-16 via Nuitee
A
Aleta solo_traveller nl
9
2026-07-15 via Nuitee
D
Dirk couple be
5
ok but over rated restaurant and way too expensive breakfast
Pros:

nice on outside

Cons:

poor food ; hard pancakes ; expensive.

2026-07-15 via Nuitee
J
Joke family_with_children nl
9
Heerlijk verblijf middenin Bergen op Zoom
Pros:

Het pand zelf…, fantastisch

Cons:

Niets

2026-07-13 via Nuitee
solo_traveller nl
8
2026-07-13 via Nuitee
J
Jan couple nl
8
Lekker geslapen
Pros:

Airco en vriendin

2026-07-13 via Nuitee
P
Pascal solo_traveller be
8
2026-07-12 via Nuitee
H
Hans solo_traveller nl
10
Geweldig.
Pros:

Het hoofdgebouw van binnen en van buiten. Men heeft vele eeuwen de tijd gehad om een eigen stijlgevoel te ontwikkelen. De aankleding van binnen getuigt van respect ten opzichte van een oud gebouw. Mijn complimenten.

Cons:

Niets.

2026-07-11 via Nuitee
T
Theo couple nl
10
Heerlijk verblijf in het oudste hotel van de Benelux!
Pros:

Geweldig personeel, sfeervol hotel met een uitstekende keuken op een goede locatie!

Cons:

Alles prima!

2026-07-10 via Nuitee
G
Grahame solo_traveller gb
10
Pros:

Helpful staff, good quality accomodation, superb location and a good buffet breakfast.

2026-07-10 via Nuitee
R
Roy solo_traveller nl
7
Pros:

Geen parkeer plaats

Cons:

Kamer was in hoek zonder uitzicht

2026-07-09 via Nuitee
G
Gabriele couple de
7
Unser Aufenthalt in der Stadt war schön.
Pros:

Die Lage war gut. Wir haben nicht gefrühstückt, war uns zu teuer.

Cons:

Wir hatten ein sehr großes Zimmer mit sehr gutem Bett und einer guten Klimaanlage.
Leider hatten wir ein zugeklebtes Fenster , nur durch das Oberlicht konnten wir den Himmel sehen.
Als wir das Fenster geöffnet haben, wussten wir warum die Scheiben verklebt waren. Der Blick ging in einen schmutzigen Hinterhof oder einen engen Trichter, nur mit Blick nach oben . Vielleicht 8x6 m Durchmesser. Bei geöffnetem Fenster kann man die Gäste im Bett beobachten. Ein absoluter überfüllter Aschenbecher ließ uns ahnen, dass da Leute wohnen.

2026-07-09 via Nuitee
B
Bernette solo_traveller nl
2
A huge disappointment that I will not soon forget.
Pros:

Location

Cons:

Didn’t receive the room I reserved.The evening receptionist said that I was receiving an upgrade.
If that was what they consider an upgrade than I dread to think what the other rooms were like.
The room she gave me was filthy and unsafe.
I am elderly with mobility problems and I booked a room with my own entrance.
Instead I received a room that I had to walk and take 2 elevators to reach and in my standard check of rooms I saw black mold in the shower and when inspecting the stopper it was deeply covered in black mold, you couldn’t even rinse it off.
Also the coffee machine was moldy,
And you had to 2 steps down to the bathroom without railings.
When I brought this to the reception’s attention she cleaned the stopper and apologized blaming on the cleaner ( not inspected by the management in years if you ask me) and even though I had just checked in she informed me that she had no other room for me. I still wonder if that was true.
The morning reception was nicer and when I mentioned mold in the coffee machine she brought a huge cappuccino to my room.
When I informed management of the condition of the room they apologized and offered to refund my stay.
I accepted and gave them my bank details and then they ghosted me.
Not responding to my emails and not fulfilling their promise of a refund after weeks.
For any hotel especially with a 4 star rating this is not acceptable.

2026-07-09 via Nuitee
M
Mark couple nl
9
Geweldig genoten van eten drinken en natuur
Pros:

Ligging en luxe bedden

Cons:

Helemaal ok

2026-07-09 via Nuitee
H
Harris solo_traveller gb
10
2026-07-08 via Nuitee
J
Johan couple gb
5
2026-07-08 via Nuitee
T
Thomas couple be
9
2026-07-06 via Nuitee
M
Mathias couple de
8
2026-07-06 via Nuitee