Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cozy rooms
Good food options
Cons:
Some cleanliness issues
Pool area small
Noise complaints

Categories

Cleanliness
8.6
Several guests noted cleanliness positively, but some had issues such as odors in rooms.
Service
9.57
Most reviews praised the staff's friendliness and helpfulness.
Location
10
Guests consistently mentioned the location as a highlight due to its proximity to attractions.
Room Quality
9.06
Rooms were described as cozy and comfortable, although there were mentions of noise in certain areas.
Amenities
8.59
Amenities were favorable, but some areas like the pool were noted as needing improvement.
Value for Money
9.05
General sentiment was positive, although some guests expected more from breakfast offerings.
Food and Beverage
9.1
Food quality received positive feedback, with some room for improvement mentioned regarding breakfast.
Overall Experience
9.6
The overall sentiment was positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:08

Property Description

Luxurious Accommodation with Stunning Views

Situated at the base of Table Mountain, Cloud 9 Boutique Hotel and Spa offers modern rooms with Nespresso machines and breathtaking views of the iconic mountain. The hotel's rooftop bar provides a panoramic view of the city, while the on-site restaurants cater to all tastes.

Relaxation and Wellness Amenities

Guests can unwind at the spa with a sauna and various treatments, or soak in the plunge pools and hot tub. The hotel's sun deck is perfect for lounging, and the reception is available 24/7 to cater to all needs.

Convenient Location and Exceptional Service

Within walking distance of popular attractions and trendy streets, Cloud 9 Boutique Hotel and Spa also offers assistance with airport transfers and local tours, ensuring a seamless and enjoyable stay. Book now to experience luxury and comfort in Cape Town.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

9.2
Based on 1307 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 9.06
Amenities: 8.59
Value for Money: 9.05
Food and Beverage: 9.1
Overall Experience: 9.6
R
Rayhaan • couple • za
10
2026-08-29 • via Nuitee
S
Sue • couple • za
10
2026-08-29 • via Nuitee
M
Manuel G. NRW • solo_traveller • de
10
Gute Unterkunft für Kapstadt
Pros:

Gute Lage, Tafelberg und Hafen schnell erreichbar. Umgebung sicher, zahlreiche Restaurants und Geschäfte.
Der Service war sehr aufmerksam und freundlich.

Cons:

Beim Frühstück dauerte es manchmal etwas länger bis Kaffee und bestelltes Essen serviert wurde.

2026-08-27 • via Nuitee
F
Fabricio • couple • br
9
Pros:

Otimo localização, com bares e restaurantes no em torno e pessoas atenciosas.

Cons:

-

2026-08-26 • via Nuitee
E
Edith • solo_traveller • ch
8
Tolles Hotel ...
Pros:

Total nettes + hilfsbereites Personal, upgrade erhalten
Tolles Zimmer+ Bett
Lage ausserhalb + gut
Fühlte mich sicher

Cons:

Es gab keine Heizung+ es war immer kalt (als Entschädigung Wein erhalten)

2026-08-23 • via Nuitee
M
Mary • couple • au
10
Pros:

The staff made our stay so comfortable
Everyone was welcoming and helpful
Breakfast was delicious

2026-08-22 • via Nuitee
F
flaure • couple • fr
10
très agréable séjour très belle vue et un personnel adorable
Pros:

Le personnel est aux petits soins et tout est très bien décoré. La piscine est chauffée et le jacuzzi bien chaud !

Cons:

rien tout était parfait

2026-08-20 • via Nuitee
G
Giuliana • couple • es
10
a super boutique hotel in a great location
Pros:

everything was great! the staff, room and food were exceptional. the location is super convenient and the gardens area is relaxed and has some great eating/drinking spots and shops.

Cons:

there is nothing to dislike!

2026-08-20 • via Nuitee
D
Deanne • family_with_children • us
10
Very central, and great great view!
Pros:

The check-in was so easy, everyone was extremely kind. They put us in the most beautiful rooms! Gorgeous views, beautiful, bathtubs, and large spacious deck areas. The bar upstairs was also really fantastic! The views from up there or not to be missed. They also held onto our luggage for the day while we roamed around before we moved to our new place. Really just a lovely experience overall.

2026-08-20 • via Nuitee
S
SIMEON • solo_traveller • za
7
Pros:

The service

Cons:

Parking, I did park far from the place next door and cuming back during the night is not safe for the client

2026-08-19 • via Nuitee
E
Eva • solo_traveller • nl
10
2026-08-18 • via Nuitee
I
Ibrahim Ziyadh • couple • mv
6
2026-08-17 • via Nuitee
M
Michela • couple • za
9
2026-08-17 • via Nuitee
K
Katrin • extended_group • de
10
Sehr gut
Pros:

Gute Lage, sehr gutes Frühstück.

2026-08-09 • via Nuitee
M
Marco • extended_group • it
10
Perfect stay in Cape Town! Recommended!
Pros:

The hotel is extremely nice and the staff were super helpful! The breakfast was good and overall is a very good place to stay!

2026-08-08 • via Nuitee
T
Toni • couple • za
6
2026-08-03 • via Nuitee
A
Antonia Thaís • couple • br
9
Pros:

Conforto, limpeza e localização.

Cons:

A janela era virada para o pátio de um colégio e não era antirruído. Fazia muito barulho logo cedo.

2026-08-03 • via Nuitee
S
Sibongile • solo_traveller • za
10
Pros:

Staff amazing, very welcome 😍 food very tasty and delicious, very safe and always feel at home, peaceful as well, I will definitely come back soon

Cons:

All good thanks

2026-08-03 • via Nuitee
C
Carlos • couple • gp
10
2026-08-03 • via Nuitee
R
Rosemary • couple • gb
10
Exceptional service, perfect location, and an amazing breakfast
Pros:

We had a wonderful stay and were especially impressed by the exceptional customer service. Every member of staff was incredibly friendly, welcoming, and always happy to help, which made us feel at home from the moment we arrived.

The location was absolutely perfect and made it very easy to explore the surrounding area.

We only had breakfast included, but wow - it was so generous and filling that it kept us going until late in the evening! There was an excellent choice of food, with plenty of options from both the à la carte menu and the regular breakfast selection. Everything was fresh, delicious, and beautifully presented.

A fantastic hotel with lovely staff, a brilliant location, and an outstanding breakfast. We would happily stay again

2026-07-20 • via Nuitee