Parador de Alcalá de Henares

Hotels
9.1 (2475 reviews)
Colegios, 8 , Alcalá de Henares , es

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional location
Friendly staff
Comfortable rooms
Excellent breakfast
Cons:
Inconsistent room temperature
Occasional noise issues
High prices for some services

Categories

Cleanliness
8.43
General remarks about cleanliness were positive but some concerns about noise indicate potential room issues.
Service
9.9
Staff received consistent praise for friendliness and helpfulness.
Location
9.94
Multiple reviews highlighted the exceptional location as a key positive aspect.
Room Quality
8.39
Rooms praised for comfort, but some issues with temperature control noted.
Amenities
8.92
Good facilities reported, though some amenities like the spa had limited availability.
Value for Money
8.38
Some reviews mentioned the prices being somewhat high for certain services.
Food and Beverage
9.43
Breakfast and dining options received strong positive feedback.
Overall Experience
9.4
Most reviews expressed a highly positive overall stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:21

Property Description

Charming Blend of Modern and Traditional Design:
Experience the perfect fusion of modern amenities and classic charm at our hotel. The seasonal outdoor pool and stylish restaurant add a touch of luxury to your stay.

Historical Terrace and Cloister Setting:
Relax on the terrace nestled in the 16th-century Saint Thomas of Aquino Convent's cloister. Sip on an aperitif and immerse yourself in the historical ambiance of this unique space.

Convenient Location for Exploration:
Explore the Baroque convent, Las Bernadas, in the historical center of Alcalà de Henares. Take a short trip to Madrid, just 26 km away. End your day with a delightful dining experience at our restaurant, indulging in traditional Spanish cuisine and unwinding at the hotel's bar.

Book now for an unforgettable stay at the Parador de Alcala de Henares!

Important information:

Please note that drinks are not included in the Half Board and Full Board rates.

Please check the opening dates for the seasonal swimming pool at the reception.Swimming pool: Closed from Mon, Sep 15, 2025 until Fri, Jun 12, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 16 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 2475 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.4
C
Carl • couple • us
10
One of the best hotels ever!
Pros:

very clean and well appointed. It’s close to where we wanted to be. We were out most nights and felt safe in the streets. One small issue was the bath towel heater didn’t work, but that wasn’t an inconvenience for us. The cafeteria/bar was AWESOME. I think Percy was in charge of it, and the entire staff in the cafeteria/bar were Top Notch!

Cons:

Nothing

2026-03-14 • via Nuitee
M
MARIA • couple • es
8
Correcto pero esperaba más
Pros:

La ubicación, el trato de los trabajadores tanto de cafetería, spa…

Cons:

Que la habitación no deja albornoz, zapatillas, ni un básico de aseo como cepillo dientes.

2026-03-14 • via Nuitee
R
Robert • solo_traveller • gb
6
Noisy room but Great Staff
Pros:

Extremely friendly and helpful staff at reception and especially in the onsite resturant. Room was a good size and well presented.
Spacious car parking.

Cons:

Noisy Room - Our room on the lower level had a regular noise from the bathroom that sounded like a pressure pump on the plumbing. This sound occurred every hour or so all through the night and kept waking us up.
Hard beds - the beds were very hard.
Room access - Getting to the room was a maze of corridors but fortunately it was all very well sign posted..
Expensive car parking.

2026-03-13 • via Nuitee
P
Peter • couple • nl
10
Prachtige Parador!
Pros:

Dit is ook weer een prachtige Parador, fraai gelegen met een grote patio om in de lente of zomer lekker buiten te lunchen. Vriendelijk personeel, prima gegeten in het restaurant. Mooie grote en schone kamers. Uitstekend ontbijt!

Cons:

ik kan niets bedenken!

2026-03-13 • via Nuitee
I
Ilich • couple • es
9
Breve pero buena estancia en el parador de Alcalá
Pros:

Alojamiento y amplitud

Cons:

La almohada y el gimnasio, muy básico

2026-03-13 • via Nuitee
I
Isidro • couple • es
9
Pros:

La ubicación y la comodidad.

Cons:

El sistema de iluminación de las habitaciones

2026-03-12 • via Nuitee
M
Maurizio • family_with_children • it
9
Pros:

Posizione, tranquillità, silenzio nella zona notte. Struttura molto curata. Personale discreto.

2026-03-12 • via Nuitee
V
Victor • solo_traveller • nl
9
Top
Pros:

Kamer was ruim. Beetje warm maar verder prima. In de Douche zou ik aanraden een stortdouche toe te voegen ipv enkel een spuitslang. Dit voorkomt dat de douche helemaal nat wordt en het douchen is ook fijner.

Ontbijt prima. Uitgebreid en goed.

2026-03-12 • via Nuitee
S
Sergio • family_with_children • es
10
2026-03-12 • via Nuitee
B
Blanca • solo_traveller • es
10
2026-03-11 • via Nuitee
A
Angel • family_with_children • es
10
2026-03-11 • via Nuitee
D
dede • couple • es
8
2026-03-10 • via Nuitee
J
José Andrés • couple • es
10
2026-03-09 • via Nuitee
A
Ana • family_with_children • es
10
Excelente
Pros:

Sus amplias canas , limpieza

2026-03-08 • via Nuitee
L
LLUIS • family_with_children • es
10
Totalment recomenable
Pros:

Habitacions grans i confortables, bon esmorzar, bona situació i bon tracte

2026-03-07 • via Nuitee
O
Olaf • solo_traveller • de
10
Hotel Numero uno en Alcalá
2026-03-05 • via Nuitee
J
Jose • solo_traveller • es
9
2026-03-02 • via Nuitee
Y
Yenalia • couple • es
10
Precioso
Pros:

Todo ,es precioso habitaciones muy muy cómodas

Cons:

Todo es perfecto

2026-03-01 • via Nuitee
L
Luis • couple • de
10
Inmejorable ubicación en un parador excepcional
Pros:

Muy céntrico y limpio

Cons:

Todo perfecto

2026-03-01 • via Nuitee
S
Silvia • family_with_children • es
10
Pros:

Habitación amplia, baño perfecto, personal amable y correcto, desayuno muy bueno.
En general todo muy bien.

2026-02-28 • via Nuitee