Gran Hotel Lakua

Hotels
8.4 (1392 reviews)
Tarragona, 8 , Vitoria-Gasteiz , es

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly and attentive staff
Good breakfast variety
Cons:
Cleanliness issues in dining area
Location is far from the city center
Limited amenities like coffee in rooms

Categories

Cleanliness
7.81
Some reviews mention poor cleanliness, particularly in breakfast areas.
Service
9.28
Feedback highlights excellent service, particularly from reception and breakfast staff.
Location
7.32
Several reviews mention the distance from the city center, requiring a car.
Room Quality
8.77
Rooms are noted as spacious and comfortable, meeting expectations for a hotel of this rating.
Amenities
8.3
Amenities like the spa and breakfast were highlighted positively, despite some minor criticisms.
Value for Money
8.76
Overall perceived as a good value for a hotel stay with some areas for improvement.
Food and Beverage
8.31
Good variety at breakfast with some notable gaps in offerings.
Overall Experience
8.68
General sentiment is positive, with comfort and service standing out as key positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:02

Property Description

Luxurious Rooms with Unique Furniture and Amenities
The Gran Hotel Lakua offers rooms with specially made furniture, interactive TVs, and a pillow menu for ultimate comfort. The bathrooms are stocked with a variety of toiletries, ensuring a pleasant stay.

Relaxing Spa Experience
Indulge in a rejuvenating spa session at the onsite spa, featuring a hot tub, dry sauna, and thermal loungers. Perfect for unwinding after a long day of travel or business meetings.

Delightful Dining Options and Convenience
Savor traditional Basque cuisine with a modern twist at the hotel's restaurant, or enjoy cocktails at the piano bar. For quick bites, the cafeteria offers snacks and light lunches. With shopping centers nearby and easy access to Vitoria city center, the hotel provides both luxury and convenience for your stay.

Book your stay at Gran Hotel Lakua for a memorable and relaxing experience.

Important information:

License number: HVI-00382Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 14 per day.

Location

Guest Reviews

8.4
Based on 1392 reviews
Cleanliness: 7.81
Service: 9.28
Location: 7.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
S
Serhii • solo_traveller • es
10
2026-05-16 • via Nuitee
J
José María • solo_traveller • es
8
2026-05-16 • via Nuitee
J
John • solo_traveller • es
10
Pros:

Organizado, buena atencion y limpieza

2026-05-14 • via Nuitee
M
mario • solo_traveller • es
8
2026-05-11 • via Nuitee
D
Daniel • couple • es
10
Pros:

Bien

Cons:

Bien

2026-05-10 • via Nuitee
J
JAVIER • solo_traveller • es
8
Regular
Pros:

La limpieza

Cons:

El baño
No tuvieron ni el detalle de dejarnos un triste café o botella de agua. Y eso que era un 5*

2026-05-10 • via Nuitee
P
patrick • solo_traveller • fr
8
2026-05-09 • via Nuitee
S
Stephanie • solo_traveller • fr
8
2026-05-06 • via Nuitee
B
Boutakrourt • couple • fr
8
Pros:

Top

2026-05-06 • via Nuitee
H
helefran • solo_traveller • pt
9
2026-04-28 • via Nuitee
A
AZAHARA • solo_traveller • es
10
EXCELENTE
Pros:

LAS CAMAS SON COMODÍSIMAS, HABITACIONES Y BAÑO MUY AMPLIAS, LA HABITACIÓN ES ESTUPENDA Y LA UBICACIÓN MUY BUENA, PARA MI UN 10!!!!!!!!!

2026-04-27 • via Nuitee
R
Ramon • solo_traveller • es
10
2026-04-26 • via Nuitee
J
Javier • solo_traveller • de
7
2026-04-25 • via Nuitee
J
Jose Ignacio • family_with_children • es
8
Pros:

No hice uso de ningún servicio extra....

Cons:

Dificil encontrar aparcamiento fuera del hotel

2026-04-23 • via Nuitee
S
Sofia • solo_traveller • fr
4
2026-04-22 • via Nuitee
M
Miguel • solo_traveller • es
8
2026-04-21 • via Nuitee
J
JVC • solo_traveller • be
9
très bonne expérience
Pros:

Très confortable et le personnel est agréable et aidant

2026-04-21 • via Nuitee
A
A R C • couple • es
10
2026-04-21 • via Nuitee
G
Giovanni • extended_group • es
9
2026-04-20 • via Nuitee
M
Manuel • family_with_children • es
10
Todo ok
Pros:

La habitaciom

Cons:

La almohada

2026-04-19 • via Nuitee