Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Charming hotel
Excellent hospitality
Cons:
Bathroom decor is dated

Categories

Cleanliness
8.51
The bathrooms may be a bit old-fashioned, but they are very clean.
Service
9.48
Remarkable kindness and support from the staff, exceeded expectations.
Location
9.02
Perfectly located in the charming square, ideal for the Christmas market experience.
Room Quality
8.47
Rooms are spacious and comfortable; however, some decor is vintage.
Amenities
8.5
Cozy shared spaces and lovely decorations enhance the experience.
Value for Money
8.46
The experience reflects good value considering the quality of stay.
Food and Beverage
9.01
Breakfast was outstanding with homemade products and excellent variety.
Overall Experience
8.98
A magical stay with unforgettable moments and excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:35

Property Description

Historic Charm
Step back in time and experience the enchanting 15th-century ambiance of Hôtel des Deux Clefs. The historic charm of the property will transport you to a bygone era, offering a unique and memorable stay.

Cozy Guestrooms
Indulge in the perfect blend of comfort and rustic charm in our cozy guestrooms. Ideal for a romantic escape or a cultural exploration, each room is thoughtfully designed to provide a warm and inviting atmosphere for our guests.

Cultural Gem
Immerse yourself in the rich cultural tapestry of Turckheim, a medieval town nestled in the heart of Alsatian wine country. From art and music to gastronomy, this cultural gem has something for every traveler to enjoy.

Book your stay at Hôtel des Deux Clefs now to embark on a journey filled with history, comfort, and cultural delights.

Important information:

The Hotel Les 2 Clefs consists of two 3-floor buildings. One of the buildings is serviced by a elevator.

If you plan to arrive after 22:00, please contact the property during reception hours to obtain the access codes.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1743 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
D
Dominique • family_with_children • fr
10
Semaine à Turckheim très agréable.
Pros:

Très bon acceuil avec le sourire , tout ce petit monde est aux petits soins pour nous. Nous avons passé une semaine très agréable à Turckheim les 2 clefs est un hôtel très agrérable et charmant on s'y sent comme chez nous. Nous reviendrons. Bonjour et merci à Cécile.et sa maman ainsi que Karim sans oublier des caresses à Jack🐕‍🦺.🫶🫶.

Cons:

Je recommande.

2026-02-14 • via Nuitee
C
Christina • couple • se
9
Pros:

Fantastiskt fin miljö! Vackert inrett, charmigt. Bra läge.

Cons:

Kaffet

2026-02-13 • via Nuitee
L
Laurens • extended_group • nl
9
2026-02-08 • via Nuitee
J
Jean-Michel • family_with_children • be
9
2026-02-08 • via Nuitee
C
Claudio • family_with_children • ch
9
Pros:

Sehr schönes Hotel, Morgenessen perfekt.

2026-01-30 • via Nuitee
M
Mairesse • family_with_children • gb
10
2026-01-29 • via Nuitee
C
carlo • couple • it
7
2026-01-29 • via Nuitee
P
Picot Sabine • couple • be
8
Agréable séjour
Pros:

Très beau buffet du choix Très bon

2026-01-28 • via Nuitee
O
Oliver • couple • hr
9
Pros:

Die Location und das Ambiente im Hotel sind einmalig! Das Personal ist super freundlich, spricht viele Sprachen und war immer sehr zuvorkommend!

Cons:

Der Parkplatz war sehr schwer zu finden, erst nach dem zweiten Anruf sind wird angekommen. Aber der Aufenthalt war die Suche auf jeden Fall wert!

2026-01-21 • via Nuitee
A
ALEXANDRA • couple • gr
6
2026-01-20 • via Nuitee
J
Johanna • couple • de
8
2026-01-19 • via Nuitee
S
Silvie • family_with_children • cz
10
2026-01-19 • via Nuitee
I
Isolde • couple • de
9
2026-01-19 • via Nuitee
J
JULIEN • couple • fr
9
Une parenthèse de confort et de calme dans un bel écrin
Pros:

L'accueil impeccable et la possibilité de sécuriser nos vélos. La chambre calme et confortable. Le petit déjeuner très fourni et très très bon !

2026-01-19 • via Nuitee
N
Naim • family_with_children • fr
7
Pros:

Charme de l'ancien.

Cons:

Mauvaise isolation sonore, odeur forte de moquette (ancien...).

2026-01-19 • via Nuitee
S
Stephane • couple • fr
9
Pros:

un cadre toujours aussi enchanteur, une personnel adorable, une situation exceptionnelle...

2026-01-19 • via Nuitee
F
Felicity • family_with_children • us
9
A lovely place to stay in a charming old-world building and a charming town. Excellent breakfast and all-around wonderfu
Pros:

A very charming, old-world property.
The room was a great size for our family of four, and everything was very clean. They even put a fan in the room at our request for the night because of the scorching temperatures.
The breakfast was excellent!

Cons:

The carpet was a little tired.

2026-01-19 • via Nuitee
N
Niels • extended_group • dk
6
Pros:

Fantastisk beliggenhed , hyggeligt gammelt lidt intimt hotel . Super dejligt morgenmad

Cons:

Stedet er nedslidt , trænger til en gennemgribende renovering overalt indvendigt . Vi fik anvist et værelse med badekar , og vores alder taget i betragtning , fik vi efterfølgende nat et bedre , men stadig meget lille . Væggene er beklædt med stof , på alle sider , nem måde at tapetsere , men meget støvmodtagelig

2026-01-19 • via Nuitee
V
Veronica • couple • ch
10
2026-01-19 • via Nuitee
A
Alexis • solo_traveller • us
10
2026-01-19 • via Nuitee