Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Charming hotel
Excellent hospitality
Cons:
Bathroom decor is dated

Categories

Cleanliness
8.51
The bathrooms may be a bit old-fashioned, but they are very clean.
Service
9.48
Remarkable kindness and support from the staff, exceeded expectations.
Location
9.02
Perfectly located in the charming square, ideal for the Christmas market experience.
Room Quality
8.47
Rooms are spacious and comfortable; however, some decor is vintage.
Amenities
8.5
Cozy shared spaces and lovely decorations enhance the experience.
Value for Money
8.46
The experience reflects good value considering the quality of stay.
Food and Beverage
9.01
Breakfast was outstanding with homemade products and excellent variety.
Overall Experience
8.98
A magical stay with unforgettable moments and excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:35

Property Description

Historic Charm
Step back in time and experience the enchanting 15th-century ambiance of Hôtel des Deux Clefs. The historic charm of the property will transport you to a bygone era, offering a unique and memorable stay.

Cozy Guestrooms
Indulge in the perfect blend of comfort and rustic charm in our cozy guestrooms. Ideal for a romantic escape or a cultural exploration, each room is thoughtfully designed to provide a warm and inviting atmosphere for our guests.

Cultural Gem
Immerse yourself in the rich cultural tapestry of Turckheim, a medieval town nestled in the heart of Alsatian wine country. From art and music to gastronomy, this cultural gem has something for every traveler to enjoy.

Book your stay at Hôtel des Deux Clefs now to embark on a journey filled with history, comfort, and cultural delights.

Important information:

The Hotel Les 2 Clefs consists of two 3-floor buildings. One of the buildings is serviced by a elevator.

If you plan to arrive after 22:00, please contact the property during reception hours to obtain the access codes.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1803 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
F
Frances solo_traveller gb
9
2026-06-06 via Nuitee
M
Marco couple it
10
Fantastico
Pros:

L’aria che si respira, l’ambientazione

2026-06-06 via Nuitee
E
emmanuelle couple fr
6
Dommage que la chambre était sale. J'ai trouvé des comprimés de médicaments à côté du lit
Pros:

La table du petit déjeuner était sale. Nappe tachée...

Cons:

Qualité du petit déjeuner très bizn

2026-06-06 via Nuitee
F
Frederique couple nl
10
Sfeervol hotel in historische pand en dito stadje
Pros:

Wat een sfeervol gezellig typisch Frans hotel! Eeuwenoud pand (dus geen lift), gastvrije ontvangst en waanzinnig ontbijt (zelf eitjes koken, alles erop en eraan, zelfgemaakte taarten erbij, heerlijk brood en heel veel keus), de fietsen konden in een afgesloten schuur. Ondanks historisch pand een brandschone kamer. Heel knus!

Cons:

Ik kan niets bedenken. Wij gaan hier nog eens terugkomen.

2026-06-04 via Nuitee
N
Naef couple ch
8
2026-06-04 via Nuitee
R
René solo_traveller de
8
Nice stay with pleasant hosts at an atmospheric place
Pros:

The hosts were very pleasant and helpful. Open and private atmosphere. Breakfast was good. The room was good. It was in the second floor of an very old house without elevator, but no problem for me. The most time it was very quiet. The house is a beautiful historic building. The living room or lobby is a spacious lightful area with a fancy original and very tasteful furniture. Other parts of the hotel are newer I guess but fitting well to the ensemble. There is a nice court where you can sit outside with many plants. No problem to get a parking place for my car.

Cons:

Meowing of cats until 1 am and in the early morning. For my luck this was only on my last day. Also on the last night I had room neighbours which were a bit loud.

2026-06-04 via Nuitee
S
Sheroo family_with_children in
9
Pros:

The ambience and location.

Cons:

Nothing

2026-06-04 via Nuitee
R
Ralf couple de
9
Ein ausgezeichnetes Hotel in sehr guter Lage mit außergewöhnlichem Flair. Wir kommen gerne wieder.
Pros:

Das Frühstück war ein echtes Erlebnis in einem sehr schönen Ambiente mit einer sehr vielfältigen Auswahl unterschiedlicher Angebote, ausgesprochen lecker und mit vielen regionalen Speisen. Wir waren sehr positiv überrascht und können das Frühstück uneingeschränkt empfehlen.
Sehr positiv war auch die Freundlichkeit des Personals und das Angebot kostenfreier Pkw-Parkplätze in unmittelbarer Nähe des Hotels sowie die Einzigartigkeit der Inneneinrichtung im gesamten Hotel mit Exponaten aus vielen Ländern der Welt.

2026-06-03 via Nuitee
J
John solo_traveller us
10
Pros:

Wonderful breakfast, drinks in garden. Convenient to excellent restaurants. No elevator, small price to pay for classic old hotel with a long history.

2026-06-02 via Nuitee
L
Leander couple de
10
2026-06-02 via Nuitee
J
Judith couple de
7
2026-05-31 via Nuitee
A
Alp.toros couple de
10
A charming historic hotel in a perfect Alsace location.
Pros:

Hôtel des Deux Clefs was one of the highlights of our trip to Alsace. The building itself is beautiful and full of character. Walking through the hotel feels like stepping back into the Middle Ages, while still offering all the comfort and convenience expected from a modern hotel.

The breakfast was outstanding, with a great selection of high-quality local products. We also appreciated the hotel's restaurant recommendations, which were carefully curated and turned out to be some of the best dining experiences we had in the Alsace region.

The staff were exceptionally friendly and welcoming throughout our stay. The outdoor courtyard area is cozy and relaxing, making it a lovely place to unwind after exploring the town.

The location could hardly be better. The hotel is situated right in the center of Turckheim, within walking distance of award-winning restaurants, local markets, and the starting point of the famous Night Watchman tour. It is an ideal base for exploring both Turckheim and the surrounding Alsace wine region.

Cons:

Nothing. Everything about our stay exceeded our expectations.

2026-05-30 via Nuitee
T
Tori solo_traveller gb
10
Just perfect
Pros:

This hotel is stunning. Location was brilliant. Staff were great. Breakfast top notch! Simply can not fault it. A very friendly cat or two to make friends with too.

2026-05-29 via Nuitee
M
Marcel couple ch
8
Wir waren schon mehrmals in dieser Unterkunft und kommen gerne wieder.
Pros:

Sehr gemütlich eingerichtet, man fühlt sich wie zuhause. Alles ist sehr sauber und ordentlich.
Das Frühstück ist ausgezeichnet.

2026-05-29 via Nuitee
S
sandra couple ar
10
Pros:

Todo perfecto.

2026-05-28 via Nuitee
D
Daniela solo_traveller ch
10
Pfingsten 2026
Pros:

Mir gefällt das Ursprüngliche. Viele wird neu und modern. Die Stimmung im Haus ist entspannt. Der Garten mit den vielen Pflanzen ist extra schön und wirkt auf mich einladend. Als wir beim Frühstück sassen, konnten wir beobachten, dass fast alle die vorbeischlenderten stehen blieben und schauten. Ich galaube die sagten zu sich..... da will ich auch mal hin. 😊

2026-05-26 via Nuitee
Z
Zhiliang solo_traveller cn
10
2026-05-26 via Nuitee
C
Christoph family_with_children ch
9
Gemütlich, freundlich und sauber!
Pros:

Hervorragend gelegen und kreativ eingerichtet, schöne Kombination von "Alt und neu". Sehr flotte Bedienung und hohe Freundlichkeit. Hervorragendes Morgenbuffet mit genügend grosser Auswahl.

2026-05-22 via Nuitee
W
William family_with_children be
10
Perfect stop on the way back from the alps
Pros:

Charming, eccentric and full of character

2026-05-22 via Nuitee
R
Rall solo_traveller de
10
Pros:

Tolles sehr gut eingerichtetes Hotel in einem sehr netten Ort

2026-05-22 via Nuitee