Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Charming hotel
Excellent hospitality
Cons:
Bathroom decor is dated

Categories

Cleanliness
8.51
The bathrooms may be a bit old-fashioned, but they are very clean.
Service
9.48
Remarkable kindness and support from the staff, exceeded expectations.
Location
9.02
Perfectly located in the charming square, ideal for the Christmas market experience.
Room Quality
8.47
Rooms are spacious and comfortable; however, some decor is vintage.
Amenities
8.5
Cozy shared spaces and lovely decorations enhance the experience.
Value for Money
8.46
The experience reflects good value considering the quality of stay.
Food and Beverage
9.01
Breakfast was outstanding with homemade products and excellent variety.
Overall Experience
8.98
A magical stay with unforgettable moments and excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:35

Property Description

Historic Charm
Step back in time and experience the enchanting 15th-century ambiance of Hôtel des Deux Clefs. The historic charm of the property will transport you to a bygone era, offering a unique and memorable stay.

Cozy Guestrooms
Indulge in the perfect blend of comfort and rustic charm in our cozy guestrooms. Ideal for a romantic escape or a cultural exploration, each room is thoughtfully designed to provide a warm and inviting atmosphere for our guests.

Cultural Gem
Immerse yourself in the rich cultural tapestry of Turckheim, a medieval town nestled in the heart of Alsatian wine country. From art and music to gastronomy, this cultural gem has something for every traveler to enjoy.

Book your stay at Hôtel des Deux Clefs now to embark on a journey filled with history, comfort, and cultural delights.

Important information:

The Hotel Les 2 Clefs consists of two 3-floor buildings. One of the buildings is serviced by a lift.

If you plan to arrive after 22:00, please contact the property during reception hours to obtain the access codes.

We no longer have phones in the rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.8
Based on 1951 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.02
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
M
Marius • family_with_children • fr
10
Pros:

Vieta labai įspūdinga. Gyvenime naujame korpuse, vaizdas į kiemelį vidinį tobulas- rotušė, palmes, dekoracijos. Pusryčiai nuostabioje aplinkoje, dizainas, dekoracijos. Patys pusryčiai taip pat sotūs ir įvairūs. Labai skani kava! Kas reta!

Cons:

Mes jau antrą kartą lankėmės. Naujame korpuse man nepatiko dušo padas. Kambarys Nr.33. Vanduo bėgo nuo pado ant grindų. Ir pati dušo galvutė ir nelabai tvirtai laikosi. Na dar koridoriuje truksta dekoro:) nes pirmame korpuse tikrai gražiau. Na ir didžiausias minusas, -kambarys nr. 35 buvo prirūkytas! Atidarėme langus ir teko prisukti kvepalų ir eiti vaikščioti. Tai tiek.

2026-10-24 • via Nuitee
T
Tamara • extended_group • ch
10
2026-10-22 • via Nuitee
B
Buffoli • solo_traveller • it
9
2026-10-22 • via Nuitee
F
Fredo • family_with_children • be
10
Pros:

La décoration

2026-10-19 • via Nuitee
H
Henrik • extended_group • dk
8
2026-10-19 • via Nuitee
C
Christoph • family_with_children • de
9
Historisches Hotel mit viel elsässer Charme.
Pros:

Tolles, historisches Haus mit viel Charme, mitten im Ortskern von Turckheim.

2026-10-18 • via Nuitee
F
fernandez • family_with_children • es
7
Pros:

La ubicación y el exterior

Cons:

Hotel completo con moqueta y con animales varios

2026-10-18 • via Nuitee
K
Karl • family_with_children • de
4
2026-10-18 • via Nuitee
B
Boshi • solo_traveller • nl
10
2026-10-17 • via Nuitee
B
Bea • couple • es
4
Mal
Pros:

La ubicacion

Cons:

El apartamento con los muebles rotos. Los platos de la cocina cada uno diferente y en condiciones no aceptables.
No me gustó nada. Para lo que se paga debería estar mejor. Inadmisible el estado del apartamento.

2026-10-17 • via Nuitee
B
Beiersdörfer • family_with_children • ch
5
Hunde bei/am Frühstückstisch
Pros:

Originelle Einrichtung

Cons:

Hunde am Frühstückstisch. Das geht gar nicht!!
Nicht ablaufendes Waschbecken. Nicht funktionierender TV. Nur eine Steckdose am Boden zum Handy laden. Gefährliche Steckdose mit Kabel im Boden im Frühstücksraum.

2026-10-15 • via Nuitee
G
Gunilla • family_with_children • se
8
A very romantic and cozy hotel in a very beautiful town with half timbered houses.
Pros:

The hotel is beautiful and sits right in centre of town inside the city wall. It's very comfy and cozy and there is an elevator to the upper floors. Our room was, infact, two rooms adjacent. Very nice for us, three grown ups and our two small dogs. The breakfast was excellent and served int the beautiful dining room.

Cons:

Nothing!

2026-10-14 • via Nuitee
H
hanswerner • extended_group • ch
8
2026-10-14 • via Nuitee
P
Philippe • couple • fr
10
Pros:

La décoration et le confort exceptionnels du vaste espace de vie du rez-de-chaussée pour les hôtes, le joli jardin,, la beauté de la façade, le petit-déjeuner délicieux, dans un cadre soigné.

2026-10-14 • via Nuitee
S
Sybille • extended_group • de
10
2026-10-13 • via Nuitee
N
Nir • couple • de
9
Pros:

location is good
they have cats in the hotel +1 for rating

Cons:

huge wood beam in the middle of the room - got hit in my head 3 times during the stay.
no AC in room.
there is no real parking but it tagged as have parking

2026-10-11 • via Nuitee
A
Anne-Christina • couple • dk
9
Pros:

Indretningen samt stuerne der indbød til socialt samvær og diverse spil.
Er meget personligt hotel

2026-10-11 • via Nuitee
M
Marlies • solo_traveller • nl
10
2026-10-11 • via Nuitee
M
Maksim Kreider • solo_traveller • de
10
2026-10-11 • via Nuitee
F
Fuhrer • couple • es
10
Vivir en el centro de Turckheim
Pros:

Su historia

2026-10-10 • via Nuitee