Citystay Hotel

Hotels
5.6 (684 reviews)
94 Bow Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Close to train station
Good location
Cons:
Poor cleanliness
Lack of amenities
Unfriendly staff

Categories

Cleanliness
3.03
Multiple reviews indicate poor cleanliness and issues like dirt, bugs, and general disarray.
Service
6.5
Standard quality for this hotel tier; some guests reported unhelpfulness from staff.
Location
8.04
Several reviews note the convenient location near public transport.
Room Quality
3.99
Negative sentiments regarding room quality, including dated furniture and discomfort.
Amenities
5.02
Basic amenities are lacking, and guests noted a need for improvements.
Value for Money
6.98
Reviews suggest that the affordability is reasonable but comes with significant trade-offs.
Food and Beverage
5.63
Lack of breakfast options noted, suggesting limited availability.
Overall Experience
5.6
Generally disappointing experiences with serious concerns about hygiene and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 08:56

Property Description

Convenient Location & Easy Access to London Attractions

Hotel Citystay, just a 2-minute walk from Bow Road Tube Station, offers effortless access to iconic London landmarks like the Tower of London and London Eye within a quick 10-minute tube ride.

Comfortable Accommodation Options

Choose from en-suite rooms with private facilities or more budget-friendly economy rooms with shared bathrooms. Unwind in the inviting lounge area furnished with plush leather sofas.

Self-Catering Facilities & Nearby Entertainment

Guests can enjoy the convenience of self-catering in the modern kitchen. Additionally, Canary Wharf, the ExCeL Exhibition Centre, and the O2 Arena are all easily reachable via a short tube journey.

Book your stay at Hotel Citystay now for a delightful London experience!

Important information:

If your stay is for 7 nights or more, Hotel Citystay will apply different cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.6
Based on 684 reviews
Cleanliness: 3.03
Service: 6.5
Location: 8.04
Room Quality: 3.99
Amenities: 5.02
Value for Money: 6.98
Food and Beverage: 5.63
Overall Experience: 5.6
M
Maryann Doyle • couple • ie
4
Minimalist
Pros:

Nothing

Cons:

Everything

2026-02-11 • via Nuitee
N
Nicole • couple • gb
7
Was worth the money would stay again maybe put some air fresheners by the bathroom door
Pros:

Was nice sized room heating was on the whole time so was nice as it was freezing outside

Cons:

The bathroom was abit smelly so didn’t use the shower

2026-02-11 • via Nuitee
N
Nuria • couple • es
3
Nada recomendable
Pros:

Las camas eran cómodas

Cons:

Era un cuchitril, sucio, frío, se salía el agua de la ducha e inundaba el baño… horrible vamos. Pasamos un frío!!! Menos mal que solo íbamos a dormir.

2026-02-09 • via Nuitee
M
Marcello • couple • it
10
2026-01-24 • via Nuitee
M
Marcello • couple • it
10
2026-01-24 • via Nuitee
R
Rita • solo_traveller • gb
2
I was really scared for my safety staying in the hotel
Pros:

I didn’t have breakfast because I stayed only one night and I had to leave at 7am in the morning for my engagement.

I arrived at the hotel from the airport early (10.40am), check in was 2pm so I liked that I could sit in the lounge until 1pm to be booked into my room as I had requested an early 1pm check-in.

Cons:

Dated furniture and carpet
Broken furniture
Old kitchen utensils
Staff wasn’t friendly

2026-01-20 • via Nuitee
K
Kamel • family_with_children • fr
4
Mauvais chambre et pas de services
Pros:

Pas de petit déjeuner

Cons:

Les équipements de la chambre sont très vieux
Beaucoup d’escaliers a monter a pied
Pas de passage pour nettoyer la chambre

2026-01-19 • via Nuitee
A
Aisha • couple • gb
7
Pros:

This hotel is perfect for us location and price wise. The staff and friendly and accommodating. I would definitely recommend it to all.

2026-01-19 • via Nuitee
K
Kevin • family_with_children • be
7
2026-01-19 • via Nuitee
R
Raphaelle • solo_traveller • fr
8
2026-01-19 • via Nuitee
A
Aisha • couple • gb
7
Pros:

Would recommend!! Very friendly and polite staff.

2026-01-19 • via Nuitee
S
Sam • family_with_children • gb
3
There's a reason why this hotel was so cheap. Your money is better spent elsewhere.
Pros:

The staff were friendly and the transport link is very convenient, with the nearest tube station being a small walk away. Although the shower is very basic and difficult to adjust it works pretty well.

Cons:

We were told the wrong room number at first. The beds were uncomfortable. There was a fan in the room, however it was not enough to cool the room down.The bathroom was dirty and both the bathroom door and the wall next to the room door were damaged. The window only had single glazing, which is quite shocking in this day and age, and as a result the sound of traffic seeped into the bedroom.

2026-01-19 • via Nuitee
H
Hristina • family_with_children • bg
5
2026-01-19 • via Nuitee
A
Adrian • family_with_children • pl
5
Pros:

Bardzo blisko do linii metra i przystanku autobusowego.

Cons:

Brudna łazienka i kuchnia. Rozlatujące się szafki

2026-01-19 • via Nuitee
J
James Ugonna • family_with_children • gb
6
It was not too bad
Cons:

There is need to have lift there, it was hell for me me to move my luggage to the floor.

2026-01-19 • via Nuitee
S
Sontush • extended_group • gb
7
Pros:

Outside of the room

Cons:

Cleaning and bathroom

2026-01-19 • via Nuitee
T
Tari • solo_traveller • ng
5
Well l have already enumerated the good and bad but could be improved
Pros:

The hot water was good, the bed was comfortable.
Bedsheets and Duvet were clean
Toiletries and towels were okay
There was a good fan that worked well

Cons:

The cleanliness not exactly what I expected.
Old looking beds
Outdated shower without the phone
Bathroom floor slippery when bathing
A slip mat could suffice or coarse tiles replaced with smooth tiles on bathroom floor to avert slippage.

2026-01-19 • via Nuitee
A
Annemarieke • couple • nl
4
Matig
Pros:

Locatie. Goede bus-, trein- en metroverbinding

Cons:

Er was nauwelijks warm water om te douchen. Ook vreselijk heet overal in het hotel.
Het was ook niet schoon, alleen de bedden.

2026-01-17 • via Nuitee
C
Christian • extended_group • at
8
It fits perfectly for a ABBA Voyage visit - short ways
Pros:

Easy to find and very friendly

2026-01-11 • via Nuitee
G
Giuseppe • couple • it
8
2026-01-07 • via Nuitee