Citystay Hotel

Hotels
5.6 (716 reviews)
94 Bow Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Fax/photocopying
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Close to train station
Good location
Cons:
Poor cleanliness
Lack of amenities
Unfriendly staff

Categories

Cleanliness
3.03
Multiple reviews indicate poor cleanliness and issues like dirt, bugs, and general disarray.
Service
6.5
Standard quality for this hotel tier; some guests reported unhelpfulness from staff.
Location
8.04
Several reviews note the convenient location near public transport.
Room Quality
3.99
Negative sentiments regarding room quality, including dated furniture and discomfort.
Amenities
5.02
Basic amenities are lacking, and guests noted a need for improvements.
Value for Money
6.98
Reviews suggest that the affordability is reasonable but comes with significant trade-offs.
Food and Beverage
5.63
Lack of breakfast options noted, suggesting limited availability.
Overall Experience
5.6
Generally disappointing experiences with serious concerns about hygiene and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 08:56

Property Description

Convenient Location & Easy Access to London Attractions

Hotel Citystay, just a 2-minute walk from Bow Road Tube Station, offers effortless access to iconic London landmarks like the Tower of London and London Eye within a quick 10-minute tube ride.

Comfortable Accommodation Options

Choose from en-suite rooms with private facilities or more budget-friendly economy rooms with shared bathrooms. Unwind in the inviting lounge area furnished with plush leather sofas.

Self-Catering Facilities & Nearby Entertainment

Guests can enjoy the convenience of self-catering in the modern kitchen. Additionally, Canary Wharf, the ExCeL Exhibition Centre, and the O2 Arena are all easily reachable via a short tube journey.

Book your stay at Hotel Citystay now for a delightful London experience!

Important information:

If your stay is for 7 nights or more, Hotel Citystay will apply different cancelation policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.6
Based on 716 reviews
Cleanliness: 3.03
Service: 6.5
Location: 8.04
Room Quality: 3.99
Amenities: 5.02
Value for Money: 6.98
Food and Beverage: 5.63
Overall Experience: 5.6
H
Harjit • family_with_children • gb
1
2026-05-15 • via Nuitee
P
Paul • solo_traveller • gb
7
Pros:

Large room clean

2026-05-14 • via Nuitee
Çelik • family_with_children • nl
6
2026-05-10 • via Nuitee
B
Benarbia • solo_traveller • dz
8
2026-05-08 • via Nuitee
W
Will • extended_group • gb
8
2026-05-07 • via Nuitee
W
Will • couple • gb
8
2026-05-07 • via Nuitee
L
Luca • solo_traveller • it
7
Pros:

Ottima posizione vicino alla fermata Bow Road e piccoli market di quartiere

2026-05-06 • via Nuitee
K
kalnina • couple • lv
9
2026-05-04 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Convenient ok

2026-05-02 • via Nuitee
H
Hartman • solo_traveller • gb
1
2026-05-02 • via Nuitee
C
Carole • family_with_children • fr
1
Fuyez !
Pros:

Rien

Cons:

J'ai atterri dans cet établissement suite à l'annulation le jour même à 17h d'un logement sur Booking: merci !
Cet établissement est sordide, usé jusqu'à l'os, tout part en lambeau: les murs sont sales et plein de trous, la salle de bain (dans une seule des deux chambres) est un nid à microbes, moisissures et rouille, sans parler de la crasse et du calcaire; chambre 1: fenêtre à demi murée; chambre 2 sans wc ni sdb, rideaux pendouillants et crasseux; salle de bain partagée épouvantablement salle et repoussante. Mobilier cassé ou bancal et limité à la plus simple version. Saleté repoussante dans tous les coins; linge de toilette sales et sacs poubelle traînent à tous les étages toute la journée, des matelas sont stockés dans les couloirs et dans la cour qu'il faut traverser pour accéder aux chambres. Bref, fuyez !

2026-04-29 • via Nuitee
P
Paul • solo_traveller • gb
8
Pros:

Good location nice quiet room clean

Cons:

TV didn't work

2026-04-29 • via Nuitee
D
Dr Ahmed Hassan • solo_traveller • eg
10
2026-04-28 • via Nuitee
J
Jolin • couple • gb
10
2026-04-27 • via Nuitee
A
Alexander • solo_traveller • be
1
Cons:

Bed bugs!!! I lifted the pillow when going to bed, and it was crawling with bed bugs (24/04/26). I am still waiting for a refund from booking.

2026-04-26 • via Nuitee
G
Giorgia • couple • it
8
Perfetta per stare pochi giorni
Pros:

Posizione perfetta, a pochi minuti 2 metro con linee diverse che permettono di raggiungere qualsiasi punto.
Camera normale

Cons:

Il bagno non era il top, nella doccia mi sembrava ci fosse un pochino di muffa (il bagno non aveva finestre, forse per questo)

2026-04-25 • via Nuitee
T
Terence Yuk Ping • couple • hk
7
Okay
Pros:

Location

Cons:

The toilet

2026-04-24 • via Nuitee
M
Maria Cristina • solo_traveller • it
3
Posizione ottima per i trasporti, ma condizioni igieniche da incubo per la presenza di insetti nel letto e scarsa pulizi
Pros:

L'unica nota positiva è stata la posizione, molto comoda perché vicina alla fermata della metro e della DLR, ben collegata anche con la Elizabeth Line.

Cons:

Tutto il resto è stato inaccettabile. La camera era sporchissima e, cosa gravissima, abbiamo trovato degli insetti nel letto. Lo staff, invece di risolvere il problema o cambiarci stanza, ci ha dato un inutile spray per mosche e zanzare. Un'esperienza pessima a livello igienico e gestionale.

2026-04-24 • via Nuitee
R
Rodolfo • solo_traveller • br
6
2026-04-21 • via Nuitee
W
Wayne • couple • gb
10
Clean, friendly, excellent location
Pros:

Excellent location. Very clean. Staff friendly and welcoming.

2026-04-20 • via Nuitee