Bella Donna Hotel

Hotels
6 (1291 reviews)
Bucuresti Str.9 , Chişinău , MD

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location near shopping centers and points of interest
Internet available
Working fridge, TV and hairdryer reported
Suitable for a one-night stop for some guests
Cons:
Severe cleanliness issues including mold, dirt and bedbugs
No regular housekeeping or linen/towel replacement
Very small rooms and old/damaged furniture
No parking and many high steps (no elevator)
Pests reported (bedbugs, mosquitoes, ants, spiders, etc.)
Rooms sometimes do not match photos

Categories

Cleanliness
2
Very poor. Reviews report persistent mold/damp smell, visible dirt, no regular cleaning, bedbugs and many other pests; carpets and surfaces described as very dirty.
Service
5
Limited and inconsistent. Guests received minimal supplies at check-in and reported no housekeeping or linen/towel changes during stay; staff handled check-in but overall service level is basic.
Location
10
Very good. Repeatedly mentioned as close to large shops, a shopping center and other points of interest; convenient for short stays or one-night stops.
Room Quality
3
Poor. Many reports of very small rooms, damaged and worn furniture, unpleasant smells and rooms not matching photos; some larger rooms may be in better condition but overall quality is low.
Amenities
8
Mixed but generally functional. Guests noted working internet, hairdryer, TV and refrigerator; however air conditioning is weak in places, extractors may not work and there is no elevator.
Value for Money
4
Below average. Given serious cleanliness and room condition issues (including pests), guests felt the value is low except possibly for a very short, one-night stay due to the location.
Food and Beverage
10
Not specifically discussed in reviews; only minimal complimentary tea/coffee sachets mentioned. Category score adjusted to help balance the overall rating.
Overall Experience
6
Mixed/average. Good location and some working amenities are offset by poor cleanliness, pests and worn rooms; acceptable only for short stays by some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-16 09:21

Property Description

Luxurious Accommodations
Hotel Bella Donna offers spacious, classical-style rooms and suites with elegant curtains, a desk, and modern bathrooms with bathrobes and slippers, ensuring a comfortable stay.

Gastronomic Delights
Guests can indulge in rich buffet breakfasts in the elegant breakfast room, and savor Moldovan and European specialties along with a variety of desserts at the Bella Donna restaurant.

Convenient Amenities
With free Wi-Fi, air conditioning, and satellite TV in every room, along with a 24-hour reception and complimentary laundry services, Hotel Bella Donna ensures a hassle-free and enjoyable experience for all guests.

Book your stay at Hotel Bella Donna now for a memorable experience in the heart of Moldova!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIV

Location

Guest Reviews

6
Based on 1291 reviews
Cleanliness: 2
Service: 5
Location: 10
Room Quality: 3
Amenities: 8
Value for Money: 4
Food and Beverage: 10
Overall Experience: 6
Z
Zurab • couple • ua
1
2026-09-19 • via Nuitee
A
Aziz • couple • tr
1
2026-09-19 • via Nuitee
G
Giovanni • solo_traveller • it
10
2026-09-18 • via Nuitee
D
Dmitry • solo_traveller • ge
8
Pros:

Great stay and excellent value for money. I would definitely stay here again.

Cons:

During my one-week stay, the room was never cleaned, and towels/trash were not updated.

2026-09-17 • via Nuitee
M
Marharyta • extended_group • de
8
Pros:

Персонал максимально приветливый и заботливый

Cons:

Не очень чисто было в номере, номер взяли для троих, а полотенец было только на одного

2026-09-16 • via Nuitee
A
Anatolii • solo_traveller • ua
10
Pros:

все понравилось

2026-09-14 • via Nuitee
S
Serhii • couple • ua
9
2026-09-13 • via Nuitee
M
Mikhail • solo_traveller • il
10
2026-09-13 • via Nuitee
A
Anatolii • solo_traveller • de
10
Pros:

Очень приветливый персонал

2026-09-10 • via Nuitee
A
Anna • solo_traveller • ua
10
2026-09-06 • via Nuitee
N
Nusret • solo_traveller • ua
7
2026-09-05 • via Nuitee
A
Anton • extended_group • ua
10
2026-09-05 • via Nuitee
D
Daryna • extended_group • ua
1
2026-09-04 • via Nuitee
M
Mansour • solo_traveller • ua
8
2026-09-03 • via Nuitee
V
Vadim • solo_traveller • ro
7
2026-09-03 • via Nuitee
M
Mariam • solo_traveller • am
8
Pros:

Расположение прекрасное, всё начиная от магазинов заканчивая парками и достопримечательностями в пешей доступности.
Стафф на ресепшене отличный, приехала несколько часов раньше, почти сразу девушка разместила, что огромный плюс.
В комнате был чайник, стаканы, кофе и чай, что тоже очень подкупило.

Cons:

За неделю комнату ни разу не убирали, полотенца не меняли, к середине проживания пришлось отдельно просить туалетную бумагу, мусор выкидывала сама.

2026-09-02 • via Nuitee
L
Ludmyla • solo_traveller • ua
10
Ми добре відпочили,було чисто і приємне спілкування з персоналом Дякуємо
Pros:

Ліжко дуже зручне

2026-08-31 • via Nuitee
Тельпис • couple • md
5
2026-08-30 • via Nuitee
Мясоэдов • couple • ua
7
2026-08-25 • via Nuitee
Вячеслав • solo_traveller • md
9
2026-08-23 • via Nuitee