Hotel Boutique Casas de Santa Cruz

Hotels
8.3 (156 reviews)
Pimienta, 4 , Seville , es

listing image 1
Show all photos
Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Small room
Limited breakfast options

Categories

Cleanliness
8.3
Multiple mentions of cleanliness being satisfactory, but there were complaints about room conditions affecting the Airbnb experience.
Service
9.3
Staff were frequently praised for being helpful and friendly.
Location
9.3
Multiple reviews highlight the excellent central location of the hotel.
Room Quality
7.3
Concerns were raised about room size and lack of windows in some instances.
Amenities
7.8
Amenities were mentioned sporadically with some criticism regarding entertainment options.
Value for Money
8.3
Mixed feedback on value for money, especially in relation to food and beverage offerings.
Food and Beverage
7.3
Notable complaints regarding breakfast offerings and lack of included amenities.
Overall Experience
8.8
Overall satisfaction reported as positive despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 20:08

Property Description

Historic Charm in the Heart of Seville

Free Wi-Fi and Flat-Screen TVs: Stay connected and entertained during your visit to Seville with our complimentary Wi-Fi and in-room flat-screen TVs.

Andalusian Elegance: Immerse yourself in the beauty of a traditional 18th-century Andalusian house, complete with a picturesque courtyard and a charming fountain, offering a tranquil escape in the bustling city center.

Culinary Delights and Scenic Views: Indulge in authentic Sevillan cuisine at our hotel restaurant, or unwind on the terrace while enjoying stunning views of the iconic Giralda and the Santa Cruz neighborhood.

Experience the allure of Seville at Hotel Boutique Casas de Santa Cruz. Book now to secure your unforgettable stay.

Important information:

Please note that the hotel is located in a pedestrianized area, 5 minutes' walk from the taxi rank.

Please note that the 24-hour reception is located in Calle Gloria, 3.

For events of special relevance in the city that are published or pending publication in the media, a special cancelation policy will apply for flexible rates. You can cancel free of charge up to 14 days before your arrival date. In case of subsequent cancelation or no show, the cancelation costs will be 100% of the total amount.

Early Check-In Supplement €25.00 (before 2:00 p.m.).
Upon request and availabilityPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SVQ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 156 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 7.3
Overall Experience: 8.8
C
Claudia • couple • be
9
Pros:

L’hôtel était idéalement situé et très propre
Le personnel a été très présent pour chaque demande que j ai pu faire
J y reviendrai avec plaisir

2026-01-26 • via Nuitee
R
Raquel • couple • es
5
Pros:

Decoración de habitaciones y limpieza

Cons:

El buffet de desayuno fue nefasto. Mala calidad y poquísima variedad. No volvería .

2026-01-26 • via Nuitee
C
Christopher • solo_traveller • us
4
Room was full of bugs, lights didn’t work and room smelled like sewage.
Pros:

Location.

Cons:

Everything.

2026-01-15 • via Nuitee
K
KAWU100 • couple • de
8
Pros:

Die Lage ist absolut super - mitten in Santa Cruz. Die Unterkunft sind wunderschöne alte Häuser, die sehr liebevoll renoviert sind und im Character erhalten sind. Der Service ist gut und das Personal super freundlich. Die Zimmer sind sehr hübsch und geschmackvoll eingerichtet, die Bettwäsche ist schön und die Dachterrasse wirklich wunderschön.

Cons:

DIe Zimmer sind klein - das liegt an der Struktur des Hauses - muss einem aber klar sein. Wir hatten ein Zimmer in der obersten Etage - da ist das einzige Fenster des Zimmers wirklich sehr klein. Wir waren über Neujahr da und es wares auch in Sevilla durchaus kalt mit Temperaturen im einstelligen Bereich ohne Sonne - und da waren auch die Zimmer kalt. Die Betten sind hart und nicht gut gefedert.

2026-01-08 • via Nuitee
F
Francesca • extended_group • it
6
Pros:

Posizione

Cons:

Colazione pessima e scarsa

2026-01-06 • via Nuitee
A
Alessandra • couple • it
10
Ottima posizione e camera confortevole
2026-01-06 • via Nuitee
S
stefano • couple • it
6
Pros:

Position was great

Cons:

The price way top High. Almost 300 euro for a room with "patio view" but once you enter the room you under stand that the patio Is Just the ground floor of the Building where everyone gas to go throug to beach the rooms which means that you have no privacy and you Need ti keep the Windows closed. Plus the room was tiny and the breakfast was pretty poor. Not worth the price, at all

2026-01-04 • via Nuitee
M
Marieke van Noorden • couple • nl
8
Sevilla met Kerst
Pros:

De sfeer en de rust in het hotel.
De nachtrust was daardoor prima.
Het hotel ligt op loopafstand van vele bezienswaardigheden waardoor je geen OV nodig hebt en makkelijk een siësta kunt houden.
Je hoort niks van wat er in de wijk gebeurd.

Het ruikt erg lekker in het hotel.
Sevilla is met Kerst prachtig!!

Cons:

We konden voor 15 euro pp p.n. het ontbijt nuttigen .
Ik heb spijt dat ik daarvoor heb gekozen.
Het ontbijt is karig en word niet snel genoeg aangevuld.
Ook is er geen afwisseling per dag van bijvoorbeeld het fruit of rauwkost. Zo at ik dus iedere ochtend het zelfde en dat is jammer.
Het buffet komt ook niet overeen met de foto's.
Veel beter kun je om de hoek ontbijten. Er is voldoende open in de buurt in de ochtend.

2025-12-31 • via Nuitee
B
Bel • couple • es
10
Bon lloc per desconnectar uns dies i agafar aire d Sevilla😀
Pros:

El personal ha estat molt amable i la ubicació és excel·lent

Cons:

Tot i que l’ habitació és més petita del q sembla a les fotos, és agradable

2025-12-30 • via Nuitee
D
Dayna • couple • gb
9
Lovely, quiet, and well-designed
Pros:

Location was fantastic as it is in the heart of old Seville and very close to the cathedral.

2025-12-24 • via Nuitee
R
Rafael • couple • fr
6
Lieu stratégique, décor authentique mais personnel irrespectueux.
Pros:

La situation géographique.

Cons:

Le personnel n'était pas du tout respectueux. Nous avons eu un bel accueil par deux réceptionnistes très sympathiques et agréables. Cependant, les femmes de ménage mettaient le haut-parleur de leur téléphone à 8h du matin ou écoutaient des podcasts comme si elles étaient seules, ce qui est inadmissible. J'ai dû leur faire la remarque à deux reprises.

Le personnel du petit-déjeuner n'était pas du tout organisé : beaucoup de vaisselle manquait à 9h30, il y avait des flaques d'eau au milieu de la salle à manger, la cafetière fuyait et, surtout, il y a eu une incompréhension sur le fait que deux hommes puissent partager une chambre. Le jeune homme insistait pour savoir si mon conjoint était venu seul… c'est ridicule.

Pour finir, le check-out a été froid, sans aucun questionnement sur le déroulement du séjour.

2025-12-21 • via Nuitee
A
AnneC • couple • fr
8
Pros:

Emplacement parfait, dans une petite ruelle calme , tout près de la cathédrale et du palais

2025-12-17 • via Nuitee
F
Fernando • couple • br
6
2025-11-13 • via Nuitee
A
Amauri • couple • br
8
2025-11-11 • via Nuitee
S
Sema • family_with_children • tr
10
Harika
Pros:

Otel hem merkezi olup hem de çok gürültülü olmayan bir konumda bundan çok memnun kaldım.Odaların dekorasyonuna bayıldım,çok konforlu ve temizdi.Çalışanlar her konuda yardımcı oldular.Fiyat performans olarak çok iyi gerçektem bir daha Sevilla’ya gidersem hiç düşünmeden bu otelde kalırım.

2025-11-05 • via Nuitee
T
Trevor • couple • au
10
A fabulous hotel in the Old Town which was location . Staff were wonderful
Pros:

The location was in the old town , so fantastic .
I had booked a ground floor room , but were given a higher floor and a bigger room , which was great

Cons:

Nothing

2025-10-31 • via Nuitee
D
Desislava • couple • bg
4
Pros:

Нямаше прозорец стаята, гледаше към вътрешен коридор, което изключваше възможността да влезе свеж въздух.

Cons:

Беше все едно си в бункер без прозорци и достъп до въздух.

2025-10-28 • via Nuitee
S
Stefania • couple • it
4
Assolutamente negativa
Cons:

Sinceramente per quello che ho pagato di 3 notti (760€ circa)non sono rimasta assolutamente soddisfatta.
La colazione dolce consisteva esclusivamente in mini croissant e nient'altro di dolce.
In camera non vi era la possibilità della televisione perché prendeva solo 3 canali in spagnolo e gli altri ( netflix ,prime ecc..) erano a pagamento.
Inoltre, ribadisco, vista la cifra ,non veniva lasciata neanche una bottiglia piccola di acqua al mattino quando venivano fatte le pulizie ,cosa che accade in tantissimi hotel a 3 stelle ,credo che con una cifra del genere, una bottiglia piccola di acqua tutte le mattine sia il minimo. Una sera chiedendo alla reception una bottiglia piccola di acqua ,mi è stato risposto che non ne avevano ma di andare nel bar dove facevano le colazioni, l'ho comprata alla bellezza di €3.50 ! Mi spiace ma non ci tornerò sicuramente in questo Hotel.

2025-10-22 • via Nuitee
S
Simon • couple • gb
9
2025-10-08 • via Nuitee
C
Claudia Alejandra
8
Pros:

Me gustó el hotel, la decoración, la limpieza, la ubicación, la atención del personal de recepción fue de primera. Lo único es que la habitación que me tocó era sumamente calurosa, el aire acondicionado no funciona adecuadamente para refrescar el espacio. Lo reporté pero no cambió nada.

2025-10-07 • via Nuitee