Hôtel de l'Ours

Hotels
7.6 (264 reviews)
Place de l'Eglise , Arette , fr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ski storage
Chapel/shrine
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Unpleasant odors
Noisy rooms
Lack of amenities

Categories

Cleanliness
6.6
There were mentions of unpleasant odors in the hotel.
Service
8.6
Service was described positively with staff being friendly and helpful in many instances.
Location
8.6
The location is noted as tranquil and convenient, particularly for parking.
Room Quality
6.6
Guests expressed disappointment with room quality, citing issues like noise and bad odors.
Amenities
6.6
Amenities were lacking, with some guests noting missing equipment in the room.
Value for Money
8.6
Good value for money highlighted, especially regarding breakfast.
Food and Beverage
7.6
Breakfast was described as good but service before certain hours was lacking.
Overall Experience
7.6
Overall experience varies with positive aspects but significant complaints affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:35

Property Description

Central Location
Located in the heart of Arette, our hotel offers easy access to the beautiful regions of Béarn, the Basque Country, and even Spain. With proximity to Pau, Bayonne, and Biarritz, your exploration options are endless.

Comfortable Accommodation
Choose between our standard rooms overlooking the charming village or opt for the superior rooms with views of the lush garden. We also provide specially designed rooms for guests with reduced mobility, ensuring a comfortable stay for all.

Delightful Dining and Activities
Start your day with a delicious breakfast made from fresh, local ingredients. Additionally, our onsite restaurant serves delectable dishes prepared with the finest local produce. Whether you visit in winter for skiing or in the warmer months for hiking and cycling, there's something for everyone at Hotel de l'Ours.

Ready to experience a perfect blend of comfort and adventure? Book your stay now at Hotel de l'Ours!

Important information:

Reception is open from 4:30pm to 9pm.

Guests wishing to have breakfast must book in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 264 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 6.6
Amenities: 6.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 7.6
C
Camille • couple • fr
8
Très bon séjour
Pros:

Hôtel très propre, au calme.

Cons:

La ventilation de la chambre un peu forte pour le son.

2026-03-26 • via Nuitee
H
Helene • family_with_children • fr
3
2026-03-19 • via Nuitee
M
Maite Dávila • couple • es
8
Pros:

La ubicación es perfecta para subir a esquiar a Arette o para hacer cualquier tipo de ruta por esta zona. En el pueblo no hay mucho que hacer pero hay un bar restuarante a dos minutos en el que se come muy bien. El personal de la recepción fue muy amable y nos explicó muy bien el funcionamiento del hotel.

Cons:

La calefacción estaba muy alta y por la noche pasamos mucho calor. Alto contraste con la temperatura del exterior.

2026-02-26 • via Nuitee
M
Marylis • couple • fr
8
2026-02-23 • via Nuitee
O
Olesia • family_with_children • ua
10
Pros:

Cute hotel in small French village, very kind staff.

2026-02-23 • via Nuitee
F
Franck • family_with_children • fr
10
Impeccable, rien à reprocher
Pros:

Très bel établissement, chambre impeccable.
Très bon petit déjeuner.

2026-02-22 • via Nuitee
A
Alex • couple • fr
8
séjour trés agréable
Pros:

Hotel bien placé dans le village, personnel trés sympathique , hôtel silencieux bien insonorisé , Petit déjeuner trés correct

2026-02-22 • via Nuitee
X
Xavier • family_with_children • fr
9
2026-02-22 • via Nuitee
V
villenave • couple • fr
10
2026-02-13 • via Nuitee
S
sandy • extended_group • fr
10
2026-02-12 • via Nuitee
P
Pierre • couple • fr
8
Il y manque juste une solution pour le repas du soir
Pros:

Petit déjeuner très bien et copieux. Très bon accueil. Je recommande à tous.

2026-02-11 • via Nuitee
C
christophe • couple • fr
10
Pros:

TRES BIEN

2026-02-09 • via Nuitee
J
Jurdana • family_with_children • es
9
Personal muy agradable y genial localización para pistas
Pros:

La amabilidad del personal, la ubicación y la habitación que nos tocó (dos camas con baño incluido). El desayuno fue muy completo (se paga aparte). Si vais a esquiar, se puede dejar el coche en el parking del hotel y tomar el autobús para subir (la parada está muy cerca).

Cons:

Más que no nos gustara, reseño esto por informar: hay que tener en cuenta que no se puede entrar a las habitaciones hasta las 16.30.

2026-01-31 • via Nuitee
T
Thomas • extended_group • de
8
Ein gute Hotel und für unsere Zwecke TOP geeignet. Gerne wieder einmal.
Pros:

Das Personal war sehr freundlich und gut informiert. Für das Frühstück war eine Auswahl vorhanden, nicht zu viel und ausreichend. Die kurzfristige Buchung war kein Problem. Alles Zimmer waren sauber und die Betten in Ordnung. Auch der Hoteleigene Parkplatz war

Cons:

Das Frühstück hätte etwas mehr Auswahl bieten können.

2026-01-19 • via Nuitee
B
bertrand • solo_traveller • fr
8
Pros:

bon accueil et ponctualité

2026-01-19 • via Nuitee
R
Richard • couple • fr
8
2025-11-03 • via Nuitee
M
Michel • solo_traveller • fr
8
2025-10-12 • via Nuitee
P
Pol • extended_group • es
5
2025-10-05 • via Nuitee
M
Marie-Jeanne • family_with_children • fr
7
Séjour très court mais agréable.
Pros:

Le personnel est très sympa, l'établissement est propre et le petit déjeuner est bon et copieux. très bon rapport qualité/prix.

Cons:

Nous n'avons rien à signaler

2025-10-02 • via Nuitee
J
jean-pierre • couple • fr
9
2025-09-30 • via Nuitee