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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Bar
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Billiards
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Shared lounge/TV area
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Indoor pool
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Evening entertainment
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Indoor pool - seasonal
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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Live music/performance
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Bingo
Review Highlights
Categories
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Property Description
Prime Location near Torquay Beach and Town Centre
Located just a few minutes' walk from Torquay Beach and a short stroll from the town centre, Riviera Hotel offers the perfect blend of convenience and relaxation.
Comfortable Rooms with Modern Amenities
Each room at Riviera Hotel is equipped with an en-suite bathroom, TV, telephone, and tea/coffee making facilities, ensuring a comfortable stay for every guest.
Entertainment and Leisure Facilities
Enjoy a delicious buffet breakfast, catch your favorite sports at the Sports Bar, relax in the peaceful library lounge, or indulge in nightly entertainment. The seasonal indoor swimming pool adds an extra touch of luxury to your stay.
Book your stay at Riviera Hotel now for a memorable experience in Torquay!
Please note that parking spaces are chargeable and available on a first-come, first-served basis.
The hotel does not accept children over the New Year break.
The credit/debit card used to book your stay must be presented on arrival at check-in, along with photo ID.
Please note, we are going through an ongoing refurbishment, works will be ongoing at present starting from 8am.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not possible) and costs GBP 9 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The swimming pool, the welcoming understanding helpful staff ,
Old feel and space
Noise from across the road
We stayed here a number of times, the staff in the sports bar are very friendly
We stayed 3 nights, the only day they came to clean our room was sunday morning at 8 am I said could you call back abit later as we were ready and nobody came back to clean, so 3 whole days without cleaning our room, its never happened before tho, and the cost of the drinks, I ordered a bottle of water from the sports bar...£3.25 !! That was shocking
a very relaxed atmosphere at all times during my stay
cooked breakfast could have more choices
Rooms were excellent apart from no air conditioning. It was very stuffy even with the window open.
The first room wasn’t nice , but h upgrade for £10 was excellent
Great Room, Nuice Decor,
Breakfast was ample , well cooked, Great Sausages.
The Stairs UGGH.
Would ask for a room with direct access to a lift next time,
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Everything we needed was there for us and the staff were really friendly.
Location was perfect also.
Nothing , it was great.
Room was spotlessly clean. Quick and easy check in, very friendly staff and plenty of onside parking. Great locations.
Room was a little dated, although the rooms are slowly being upgraded. Mattress was very soft.
Nothing
Very disappointing stay.
Our room was dirty and very outdated. We were travelling with two young children, and it is shocking that the hotel is still renting out rooms in that condition, especially considering how much we paid. These old, dirty rooms should not be available to guests at all.
On the last night of our stay, we complained and were told we could move to a renovated room, but only after paying an extra £45. The refurbished room was spotless, modern, and exactly what we had expected from the beginning. This only made our disappointment even greater.
One of the main reasons we booked this hotel was the swimming pool for our children. However, after seeing how dirty our room was, we didn't even dare use the pool. If the rooms are cleaned to such a poor standard, it makes you wonder how well the pool is maintained.
There was also no internet access in our room. Neither the hotel's Wi-Fi nor our own mobile data worked. A member of staff actually told me to go to the public area if I wanted to use my own mobile internet. The hotel's Wi-Fi only worked near the reception, which is unacceptable.
The breakfast was also disappointing, and the staff were not particularly helpful or welcoming.
Overall, this was a very poor experience and definitely not worth the money. I would not stay here again, and I cannot recommend this hotel unless all rooms are renovated and proper standards of cleanliness and customer service are maintained.
The female member of staff that delt with my check in was professional and polite
Lack of WiFi in my room 236
The location of the hotel is ideal as close to local amenities.
Good breakfast in the morning.
Have overflow carpark which costs £10:00 per 24hrs
The room was disgusting very cramped twin room, window don't close furniture looked like it needed to be replaced. Dirty marks all up the walls of the room. Can't move around in the room. Just one socket in the room you either watch TV, make yourself a hot drink or charge your phone. Take an extention lead. The Bathroom facilities was disgusting, and toilet seat did not fit. The carpet in the room was disgusting with marks looks like the had a flood or something in the room. We was staying on the same floor as the swimming pool so be prepared to smell like chlorine, your eyes will feel it for the first hour or so. I asked to change my room i was told there was none, I asked for an upgrade as I didn't mind paying the diffrence as wanted some comfort. Was told there was nothing available. But when walking past the reception an hour later they didn't have a problem upgrading another couple there.
I stayed here a 2 years back, it was lovely and the room was beautiful, not sure what has gone wrong in the couple of years.
Would I plan to stay at this hotel again, I don't think I will.
Entertainment was good staff were friendly and helpful good location food was was lovely recommend it
It wouid ve nice if the breakfast was included apart ftom that great hotel
Size of room
And location
Staff was rude especially manager
Room was boiling hot no air conditioner
I ask for upgrade and he refuses
But he offer to up grade 10 families after me
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